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Avis sur Greenstar Hotel

Greenstar Hotel
Katipmustafa Çelebi Mahallesi, Küçükparmakkapi Sokak No. 3, Istanbul

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 14 avis sur 57." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 57." "
Note des voyageurs de 6 (Satisfaisant), d’après 15 avis sur 57." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 57." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 57." "

6,4/10

Propreté

7,2/10

Personnel et service

6,2/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

5,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Mohamed selim

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Chambres non conformes aux photos sur site. C très humide sombre et vieux. A ne pas recommander
Séjour de 7 nuits en août 2022

2/10 Horrible

Sabrina

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Hut Suite Hotel le 24 déc. 2021
Hello dear thanks for your comment

6/10 Satisfaisant

faiza

Bon emplacement
Bon emplacement et personnelle gentille
Séjour de 2 nuits en décembre 2017
Réponse de abdullah le 22 janv. 2018
ok thank you

10/10 Excellent

Ivo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de CEMAL le 14 avr. 2024
THANK YOU VERY MUCH FOR CHOOSING US, WE WILL WAIT YOU AGAIN, SIR.

10/10 Excellent

jennifer

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like that the hotel bc it was in the middle of the city. The deco was a charming mid century style with a lot of mirrors. The staff was friendly and helpful.
Séjour de 1 nuit en mai 2023
Réponse de Cemal le 5 mai 2023
Thanks You

6/10 Satisfaisant

Aldin

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté
Das einzige an der Unterkunft was Gut ist, ist die Lage. Aus dem Hotel raus direkt am Taxim Platz. Für Übernachten ist es Ok und den Preis.
Séjour de 5 nuits en avril 2023
Réponse de Hut Suite le 12 avr. 2023
We value your comments. Thank you.

4/10 Médiocre

Dudu

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 7 nuits en décembre 2022
Réponse de HUT SUİT le 6 janv. 2023
Teşekkürler Daha Yüksek Bekliyordum Sizden Yinede Çok Teşekkürler....

10/10 Excellent

Ilker

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die Lage ist super, Ich würde es nochmal buchen.
Réponse de HUT SUİT HOTEL le 29 déc. 2022
Teşekkürler Yine Misafir Etmekten Sizleri Ağırlamaktan Onur Duyarız

6/10 Satisfaisant

Waseem

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Shower needs updated because it is unsafe to have no door all around and letting the water run all over the surrounding edges of the shower box, and flush is not right keeps running water and making noise. Hair dryer is not working either. We mentioned everything a few time but no response
Séjour de 6 nuits en octobre 2022
Réponse de Nihat Hut le 20 oct. 2022
Hello Dear Guest,All our rooms have doors and we are improving ourselves by taking into account what you said for the bathroom. Hope to see you again, have a healthy day.

6/10 Satisfaisant

Achraf

Les points faibles : Propreté
Séjour de 5 nuits en septembre 2022

2/10 Horrible

Mirza Ali

Séjour de 18 nuits en août 2022

2/10 Horrible

Jacob

Séjour de 2 nuits en septembre 2022

4/10 Médiocre

amer

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the appartment wasn’t clean , noisy , they gave the appartment very late . Bad experience
Séjour de 3 nuits en août 2022
Réponse de ÖZER le 30 sept. 2022
DEAR GUEST;PLEASE SEARCH THE TAKSIM REGION AND LEARN THE INFORMATION YOU NEED BEYOĞLU TAKSIM IS ISTANBUL'S MOST CROSSED TOURISM REGION WITH ITS HISTORICAL BUILDINGS THAT EVERYONE WANTS TO SEE AND VISIT.FOR THIS REASON 24/7THERE ARE OPEN RESTAURANTS, SUPER MARKETS, NIGHT CLUBS, LIVE MUSIC AND NEVER-ENDING ENTERTAINMENT. THERE WAS ALWAYS NOISE OUTSIDE, IF YOU STAY HERE IN ALL HOTELS, THIS SOUND AND NOISE WILL ALWAYS BE. HOWEVER, THERE IS NOTHING THAT WE CAN DO.IF YOU LIKE A QUIET PLACE, YOU CAN GET ADVICE AND HELP FROM US.THERE IS 12:00 PM CHECK OUT - 14:00 CHECK IN. WE DID NOT GIVE YOU A LATE ROOM, WE ALSO HELPED YOU WITH YOUR TIME.AS HUT SUITE;THANK YOU FOR YOUR BEAUTIFUL COMMENTS AND ADVICE.

4/10 Médiocre

Nuray

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Skuffende
Séjour de 3 nuits en juillet 2022

8/10 Bien

Gökhan

Les points forts : Personnel et service
Séjour de 5 nuits en avril 2022

2/10 Horrible

Sara

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2022

6/10 Satisfaisant

Frank

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
People at the reception were very kind, and the location is perfect! In the Taksin street. Unfortunately some rooms need maintnance and the entrance of the hotel doesnt look like a lobby, the first imprssion of the hotel is not good. Anyway taking in consideration the price, its not bad. El personal de recepcion muy amable, y la ubicación es perfecta! En la calle Taksin. Desafortunadamente algunas habitaciones necesitan mantenimiento y la entrada del hotel no se ve como un lobby y la primera impresion de las instalaciones no es buena. Sin embargo, costo-beneficio no está mal.
Séjour de 3 nuits en février 2022
Réponse de apo le 12 févr. 2022
THANK YOU FOR YOUR VIEW, WE WILL MAKE A SEPARATE EFFORT TO IMMEDIATELY REMOVE THE DEFICIENCIES YOU SAY AND WE ARE HAPPY AND HAPPY TO HAVE CUSTOMERS LIKE YOU. THANKS AGAIN ON BEHALF OF HUT SUITE WE WANT TO SEE YOU AGAIN SOON, BE HAPPY..

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
fin rom til en god pris. Det som var dårlig var at det var alltid veldig kaldt på badet. Vaskedamen var innom få dager av hele oppholdet noe jeg syns var litt dårlig da vi hadde behov for vask hver dag. Utenom det, hyggelig og behjelpelige ansatte.
Séjour de 11 nuits en janvier 2022
Réponse de apo le 1 févr. 2022
Takk for informasjonen du har gitt, og vi vil være beæret over å ønske deg velkommen igjen.

2/10 Horrible

SAMI

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Overall nice large suites in a great location. Room I checked into had no TV and the front desk kept insisting that one was there. Upon verifying that there was no TV indeed, he claimed that it may have been stolen and went down to view the security cameras. I was assured I would be informed - but to no avail. They refused to change my room and simply opened the front desk drawer and gave me cash, in the amount of the rate I had just paid, implying that I was no longer welcome. I was ultimately kicked out of this most awfully-staffed hotel I have ever stayed in. They also refused to allow a guest of mine to come to my room - suggesting - and outright claiming - that we were would be involved in inappropriate conduct and questioning why we needed to meet at the suite as opposed to using the shared space available to guests. Add to that horrible experience poor, unreliable wifii - and you will see why I strongly suggest any other property in Istanbul than this unpleasant and unprofessional establishment,
Séjour de 1 nuit en décembre 2021
Réponse de Hut Suite Hotel le 10 déc. 2021
When you checked in, we said that the TV in our hotel room was broken, and when we apologized, you agreed to stay in the room. When your friend (who is not staying at the hotel) arrives, he cannot enter the hotel room as he does not have an ID or passport. and we said that you can host in the lobby. After using the hotel room for 3 hours, we came to the front desk and said that you would leave the hotel because of the TV problem, and when you asked for your money, we apologized by refunding your full money. There is wifi on every floor. We also informed you that you will connect to whichever connection works well with the same password. And you connect to the Wifi in the lobby and claim that the internet is not good in the upstairs room. Thank you for the rating you gave to our hotel and front office friends, despite all our help.

6/10 Satisfaisant

OGUZ

Voyage d’affaires
Les points faibles : Propreté
Séjour de 1 nuit en septembre 2021

8/10 Bien

yunus

Les points forts : Confort de la chambre
Apart tarzı makul bir tesis
Séjour de 2 nuits en août 2020
Réponse de hut le 25 août 2020
teşekkür eder yine bekleriz istekleriniz ve beklentileriniz olursa önerilerinizi bekleriz.

10/10 Excellent

Bora

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de hut le 25 août 2020
teşekkür eder.memnun kaldıysanız yine bekleriz!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles super toll geiles suite gerne wieder kann es nur weiter empehlen
Séjour de 9 nuits en janvier 2020
Réponse de Murat E. le 4 févr. 2020
Dear Guest, Thank you for choosing to stay at Istanbul Hutsuite Hotel and we thank you for your valuable feedback. It was a pleasure to receive your kind and positive comment.We hope to welcome you again at in our hotel to experience our Turkish hospitality. Best Regards

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points faibles : Personnel et service
Not great not bad
Séjour de 14 nuits en décembre 2019
Réponse de Murat E. / Guest Relations le 10 janv. 2020
Dear Guest, Thank you for choosing to stay at Hutsuite Hotel and we thank you for your valuable feedback. We hope to welcome you to our hotel in the near future to make you see the difference and enjoy our improved services.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel met veel lawaai en goed personeel
Hotel heeft geen geluidisolatie, je kan niet slapen door lawaai in de drukke straat; alles ruikt naar sigaretten zelfs de stoelen, sanitaire is niet in orde en aan vervanging toe. Personeel is super aardig, alleen accomodatie is niets.
Séjour de 3 nuits en octobre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019

8/10 Bien

Mona

Séjour de 6 nuits en septembre 2019

6/10 Satisfaisant

CHRISTOS

Séjour de 4 nuits en août 2019

10/10 Excellent

Raed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel, excellent location and very good service
Séjour de 9 nuits en juillet 2019
Réponse de Adnan S. le 25 juil. 2019
Dear Raed,Thank you very much for your comments.We hope to see you back again and enjoy serving you.Best Regards.

10/10 Excellent

Raed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It is a very good hotel and a privileged place and a cantankment in a secluded house😍😍😍😍
Séjour de 5 nuits en juillet 2019

8/10 Bien

Osama

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay will come again
Séjour de 3 nuits en juin 2019
Réponse de Murat E. le 24 juin 2019
Dear Osama Thank you for sharing your feedback after your stay at our hotel. Comments like yours motivate us and we are very glad to know we were able to make your stay a memorable one. We all look forward to have the chance to welcome you back again. Kindest Regards

10/10 Excellent

Amer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay !
Amazing location only 3 minutes to Taksim square Price is very good compare to location and services Staff were very friendly and helpful and able to speak English and Arabic Spical Thanks to Firas who was very kind and friendly I highly recommend this hotel for short or long stay
Séjour de 6 nuits en juin 2019
Réponse de Murat E. le 21 juin 2019
Dear Amer, Thank you very much for your valuable comments. It is really nice and proud to hear that you were satisfied with your accommodation in our hotel and you recommend it to others. It will be pleasure for us to welcome you in our hotel for your next visit to Istanbul in the near future again. We are sure that your valuable comments will also help our potential guests in their future plans. Best regards

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Rezervasyon yaparken oda kahvaltı şeklinde aldık, sabah kahvaltı için indiğimizde genç bir bayan kahvaltı olmadığını, gelecek ay başlayacağını söyledi. Gelecek ay kahvaltıya mı gelelim nedir yani :)
Séjour de 1 nuit en mai 2019
Réponse de Murat E. le 30 mai 2019
Sayın Misafirimiz, Expedia ve diğer rezervasyon sitelerinde kahvaltı dahil oda satışımız yoktur, rezervasyonunuz sadece oda fiyatını içermektedir. Sizi otelimizde tekrar görme fırsatı bulduğumuzda daha gelişmiş hizmet kalitemiz ile misafir etmekten mutluluk duyacağız. Saygılarımla

8/10 Bien

Татьяна

Les points forts : Personnel et service et confort de la chambre
Нормальный отель, есть нюансы
Удобное расположение. Но соседство с Истикляль даёт и свои минусы: по ночам долбит музыка - окна не откроешь. Просторный номер: спальня и гостиная. Но уборка не очень хорошая - пыль за дверью, под кроватью мусор. И Уборка по требованию - попросил, уберут, если не скажешь, то живи без смены полотенец, белья и уборки. Нет фена - это нонсенс.
Séjour de 6 nuits en mai 2019
Réponse de Murat E. le 13 juin 2019
Dear Tatiana, Thank you for sharing your experience during your stay in our hotel. We are sorry and very upset for your dissatisfaction about some conditions. We hope to welcome you to our hotel in the near future to make you see the difference and enjoy our improved services. Kind Regards

6/10 Satisfaisant

Voyageur vérifié

Séjour de 4 nuits en avril 2019
Réponse de Murat E. le 16 avr. 2019
Dear Guest, Thank you for taking the time to send us a review point. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us. Your comment point will help us to correct some issues. We hope you will consider staying with us the next time you are in the area.

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service et équipements
Das beste an der Unterkunft war die Lage Schöne große Suiten Aber leider sehr ungepflegt. Kein Wechsel der Handtücher und kein Toilettenpapier wir mussten das Personal immer fragen . Aber ich denke für kurze Zeit als Städte trip ausreichend
Séjour de 4 nuits en avril 2019
Réponse de Murat E. le 16 avr. 2019
Dear Guest, Thank you for taking the time to send us a review with a good point. Your opinions make us look from outside to our hotel and we already informed the related department about the point that you emphasized. We hope you will consider staying with us the next time you are in the area.

6/10 Satisfaisant

Recep

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Belliggenhed, belliggenhed og belliggenhed!
En del kaos og forvirring omkring indtjekningen, men jeg bookede lejligheden 20 min før jeg ankom (kl. 22), men dette blev løst hurtigt. Behagelig og ren lejlighed, men ikke som på billederne. Der er ikke meget "deluxe" over det. Belliggenheden er fantastisk eller mere end fantastisk. Taksim ligger 100 m. fra lejligheden og Istiklal caddesi 50 m. Du har heller ikke langt til Hagia Sofia, Blå moske m.fl. der var meget stille i lejligheden selv om man befinder sig midt i nattelivet! det er ikke et hotel, men 10 lejligheder med en reception som er lukket om natten.
Séjour de 2 nuits en mars 2019
Réponse de Murat E. le 13 mars 2019
Dear Recep YASAR, First of all, we thank you for your valuable comments because they make us look from outside to our hotel and we will do our best about the points that you emphasized. We hope to welcome you to our hotel in the near future to make you see the difference and enjoy our improved services. Kind Regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Idare eder
Otelin konumu çok iyi. Biraz ısınma problemi vardı. Elektrikli soba ile takviye yaptik. Genel olarak fena degildi
Séjour de 1 nuit en février 2019
Réponse de Otel Yetkilisi le 4 mars 2019
Sayın Misafirimiz, İstanbul Hutsuite Otel’i son ziyaretinizden sonra vaktinizi ayırarak otelimiz hakkında yapmış olduğunuz nazik değerlendirmeniz için teşekkür ederiz. Otelimiz ile ilgili yapmış olduğunuz olumsuz bildirimlerinizin iyileştirilmesi, olumlu bildirimlerin ise daha üst seviyeye taşınması için çalışmalarımızı hızlandırmış bulunmaktayız. Otelimize bir sonraki ziyaretinizde sizi daha gelişmiş hizmet kalitemiz ve Türk konukseverliğiyle misafir etmekten mutluluk duyacağız. Saygılarımızla Murat ERYILMAZ

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en avril 2018

6/10 Satisfaisant

Rico

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Affordable Hotel in a vibrant neighborhood
The Hutsuite Hotel is ideally located just off of Istiklal Street, which is a vibrant area full of cafés, bars, clubs and restaurants. It's close to Taksim Square so public transportation is also close by. We had two issues with the property. First, they seemed genuinely surprised to see us and check-in took some time. The credit card machine did not work so we had to pay cash. There was no wifi or breakfast offered and there is no airport shuttle as indicated in the hotel information. Second, our room was not cleaned on the second day, so no clean towels for example. The hotel looks quite run down, but the room is as advertised and was fair value for money. There seemed to be some renovations happening which should improve the visuals. Location wise the hotel is well situated. For a first time visitor the area may feel a bit more 'edgy' but my wife and I felt very safe and enjoyed walking in the area and exploring the side streets. You have some street noise until the early hours of the morning (we stayed here over a weekend) but that's really what makes Istiklal so interesting. Overall we got what we paid for but would like to see some minor tweaks and improvents.
Séjour de 2 nuits en juin 2018

8/10 Bien

Raphe, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely rooms,, beautiful original features. Bathroom needs attention.
Séjour de 14 nuits en mai 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hotel til super pris!
Vi bestilte et almindeligt værelse og fik tildelt "en lille lejlighed" med stue/køkken, soveværelse og badeværelse. Værelserne var store, rene og hyggelige. Et godt hotel til en rigtig billig pris og ligger meget tæt på metroen. Kan klart anbefales!
Réponse de hutsuite le 13 avr. 2018
TESEKKURLER

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tam bir rezalet :(
Kesinlikle tercih edilcek bi yer degil puanina aldandim hersey eski pusku hersey kullanilmis gibiydi dolaplarda kullanilmis corap dis fircasi gibi seyler vardi tavandaki avize ustumuze dusucek die yatakta uyumadik giristeki nargile icen dayilar zaten ayri bi olay
Réponse de hutsuite le 11 avr. 2018
BIR HATADAN DOLAYI OZUR DILERIZ

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Réponse de hutsuite le 11 avr. 2018
YAKIN YAKIN ZAMANDA HER SEY DUZELECEK

4/10 Médiocre

martin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The 4.1 excellent rating is a scam
Excellent location and that is where the good part ins. Totally downtrodden reception non-existent service increfibly scarce. Turkish only not a word in any other language. Strongly suggest you stay away from it.
Séjour de 4 nuits en février 2018
Réponse de hutsuite le 15 mars 2018
we will apologize for the shortcomings we will renovate and provide good service

10/10 Excellent

Andres Orhan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5/5!
Great hotel, clean and good location. Friendly staff and really nice suite rooms.
Séjour de 4 nuits en février 2018
Réponse de hutsuite le 8 mars 2018
thank you

6/10 Satisfaisant

Yusuf

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oteldeki tek sorun temizlik oda servisi temizliği sıfır ve her girişte oturan 3 orta yaşlı adamın nargile içisine tanık olmamak mümkün değil
Séjour de 4 nuits en février 2018
Réponse de hutsuite le 6 mars 2018
her seyi bastan asagı yeniliyoruz cok tesekkuler

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Leuk hotel in zijstraat van gekende winkelstraat!
Zeer ruime nette kamer, vlakbij de gekende winkelstraat. Alle toeristische attracties zijn vlot bereikbaar, dankzij de metro. Aanrader!
Séjour de 6 nuits en février 2018
Réponse de hutsuite le 28 févr. 2018
thank you

10/10 Excellent

emre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Keyifli ve uygun
Güler yüzlü ve ilgili personel, otel lokasyonu çok iyi, temiz ve bakımlı oda, Ve komforlu, rahat. Teşekkür ederim.
Séjour de 1 nuit en février 2018
Réponse de hutsuite le 26 févr. 2018
cok tesekkurler yine bekleriz