Piscine couverte, piscine extérieure

Avis sur Golden Age Hotel Taksim

4 out of 5
Golden Age Hotel Taksim
Topcu Cad, No:10, Taksim, Istanbul, Istanbul

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 75 avis sur 247." "
Note des voyageurs de 8 (Bien), d’après 60 avis sur 247." "
Note des voyageurs de 6 (Satisfaisant), d’après 48 avis sur 247." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 247." "
Note des voyageurs de 2 (Horrible), d’après 34 avis sur 247." "

7,4/10

Propreté

7,0/10

Personnel et service

7,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Jemila

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 12 nuits en août 2021
Réponse de Online Sales Office le 4 oct. 2021
Dear Jemila, Thank you for your valuable feedback and sharing your experience with us.We apologize for any possible bad experience you may have had. Please contact our Online Sales Team and let us know the details.Best regards.

6/10 Satisfaisant

Oussama

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de passage, bien situé a deux pas de Taksim square dans une rue bruyante 24/24h. La chambre sentait la narguilé et des travaux dans le bâtiment a cote de l’hotel.
Séjour de 2 nuits en août 2021
Réponse de Online Sales Office le 4 oct. 2021
Nous nous excusons pour tout inconvénient de l'extérieur. Nous y travaillons avec précision. Votre retour nous est très précieux et nous aimerions vous accueillir à nouveau dans notre hôtel. Salutations.

6/10 Satisfaisant

Ines

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en juin 2021
Réponse de Yunus le 6 juil. 2021
Dear guest, thank you for choosing us for your stay. We would be happy for you to contact us for any negative experience you may have had, because you have given 6 points. We care your feedback and comments for improve our service.Best regards.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel charmant, très bien situé. Personel au top, au petit soin, accueillant, l'écoute. Chambres spacieuses et propres. Merci pour tout. Je vous le conseille vivement
Séjour de 7 nuits en mai 2021
Réponse de Online Sales Manager le 1 juin 2021
Cher invité précieux, Nous apprécions beaucoup vos commentaires concernant votre séjour dans notre hôtel. C'est toujours un plaisir de recevoir des commentaires positifs, que ces commentaires positifs nous motivent. Nous partagerons vos commentaires avec notre équipe.

8/10 Bien

Mohamed Vall

Séjour de 1 nuit en avril 2021
Réponse de Rana Temelturk le 15 mai 2021
Dear Mohamed Vall, Thank you very much for choosing our hotel for your stay. We also thank you very much for taking your time and your feedback. We will be happy to host you at our hotel again Best regards

8/10 Bien

Naima

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Confortable
Hôtel très sympa dans un quartier a proximité de toutes commodités ( transport, restaurant, magasins) je le recommande vivement
Séjour de 1 nuit en octobre 2019
Réponse de siran le 2 nov. 2019
We would like to thank you for your nice thoughts and we would always like to welcome you in our hotel. Online Department

4/10 Médiocre

CHRISTOPHE

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel mediocre
Le descriptif de l'hotel sur internet ne correspond pas du tout a l'hôtel sur place, personne pas sympas, les chambres trop petites et surtout vieux pour 109 euro y'a beaucoup mieux.Dommage.
Séjour de 4 nuits en juin 2019

8/10 Bien

kadir, france

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel magnifique et bien situé Personnel respectueux Chambre confortable et très propre
Séjour de 4 nuits en avril 2018

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Hotel
Airco fonctionne uniquement en haute saison et la piscine également
Séjour de 5 nuits en avril 2018

8/10 Bien

robert, MONTBRISON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel Agréable , très bien situé, très bon accueil
Hotel très bien situé pour visiter la ville quartier très animé bon rapport qualité / prix la chambre par contre manquait un peu d'espace , fauteuil et petite table inutiles qui monopolisaient une espace que nous aurions apprécié Piscine en terrasse , mais pas de chance, trop de vent ( est ce toujours ainsi ?

2/10 Horrible

Marie, Paris

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
So disappointing! staff Unpleasant !
We have choosen this hotel mostly for the pool, which was close (they don't inform u about that before your arrival) Then We had a TWIN room instead of the double (whereas i specially did the request !) The room lock was broken, we had to ask help at the reception each time we wanted to enter in our room.... The staff is Unpleasant : we asked them information (at the recpetion !!) about the city, they look bored, they barely answer.. The worst : at the breakfast, the staff is so irritated : it's like they are working under pressure, or they hate tourists in general, too bad if u are working in a hotel : I asked for a spoon, and the women yell at me !! And the last but not least : They didn't ask us how was our stay, or didn't even say "BYE", can you believe it??? There are so many nice hotel around this one, in a great location, try an other one but i don't recommand this hotel. You will leave Istanbul irrated.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

2/10 Horrible

Fahareen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

2/10 Horrible

Fahareen

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing was good accept the location being Taksim Square. The hotel rooms ac doesnt work, shower & toilet leaks water, rooms arent fully cleaned, housekeeping never brings anything even after being repeatedly reminded, also this hotel states it includes free baggage storage but they dont do it unless you pay them extra, front desk & all other staff barely speaks any english. When you tell them issues with the room they scream at one another in their language and consistently seem annoyed that they have customers to deal/speak to. There is no one to help with anything you need nor do they care to or even bother to understand you. Its overall been a very horrible experience at this hotel, hirrible hospitality, they should be rated a 1 star or lower & its definitely not worth what i paid for it. There is absolutely no expedia vip privileges here available, so dont book thinking there are any privileges as its all a scam & waste of your money staying at this hotel.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Samira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Golden Age le 26 févr. 2024
Dear Samira,Thank you for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and satisfied are our top priorities, and we're delighted that we succeeded in meeting your expectations.Your positive feedback about our facilities and services means a lot to us, and we truly appreciate you taking the time to share your experience. It was a pleasure having you as our guest.We're always here to ensure you have a memorable and enjoyable stay with us.Warm regards,Guest Relations ExecutiveEbru

10/10 Excellent

Natalia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Golden Age le 26 févr. 2024
Dear Natalia,Thank you for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and satisfied are our top priorities, and we're delighted that we succeeded in meeting your expectations.Your positive feedback about our facilities and services means a lot to us, and we truly appreciate you taking the time to share your experience. It was a pleasure having you as our guest.We're always here to ensure you have a memorable and enjoyable stay with us.Warm regards,Guest Relations ExecutiveEbru

10/10 Excellent

Özlem

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Yunus le 8 févr. 2024
Dear Özlem,Thank you for your perfect rating of 10 out of 10! We are thrilled to hear that you had such a fantastic experience with us.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another exceptional stay in the future.Best regards,Management Team

10/10 Excellent

Abdullah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and comfort stay
The location is excellent, situated near the square and very close to public transportation. The variety and taste of the breakfast at the facility were delightful. We would like to express our gratitude for the friendly and helpful staff. The room was clean, and we enjoyed the pleasant pool area.
Séjour de 1 nuit en février 2024
Réponse de Burak le 7 févr. 2024
Dear Abdullah,Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our location excellent, close to the square and public transportation. It's delightful to know that you enjoyed the variety and taste of our breakfast, and we're grateful for your kind words about our friendly and helpful staff.We're glad you had a clean and comfortable stay, and that you enjoyed the pleasant pool area. Your satisfaction is our priority, and we look forward to welcoming you back for another delightful experience.Best regards,

10/10 Excellent

Steven

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to stay. Had a blasting experience considering the location of the hotel. Its as best as a 4 star hotel could be with all the staff and everything. They gave us fruit plate as a welcome gift , has a tea time for free at evening etc. So many options as well. Friendly staff and fast check in is also great.
Réponse de Burak le 7 févr. 2024
Dear Steven,Thank you for your wonderful review! We are delighted to hear that you had a blasting experience during your stay at our hotel. It's fantastic to know that you enjoyed the location, the welcoming fruit plate, complimentary tea time, and the array of options available.We appreciate your kind words about our friendly staff and fast check-in process. It was a pleasure having you as our guest, and we look forward to the opportunity of welcoming you back for another great stay!Best regards,

10/10 Excellent

Muhanna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect Stay
My stay at the Golden Age Hotel was nothing short of amazing! The location is perfect, putting you close to everything you need. The staff are incredibly kind and helpful, always going the extra mile. The breakfast is delicious and offers fantastic value for money. Overall, this hotel is incredibly underrated - I highly recommend it!
Séjour de 2 nuits en janvier 2024
Réponse de Burak le 7 févr. 2024
Thank you so much for your glowing review! We are thrilled to hear that your stay at Golden Age Hotel was nothing short of amazing. It's wonderful to know that our perfect location, kind and helpful staff, delicious breakfast, and overall value for money exceeded your expectations.Your recommendation means the world to us, and we can't wait to welcome you back for another fantastic stay!Best regards,

10/10 Excellent

Saad

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well placed, close to transport links, great amenities, wide variety of food options. Helpful staff.
Séjour de 2 nuits en janvier 2024
Réponse de Burak le 7 févr. 2024
Dear Saad,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed our well-placed location, proximity to transport links, great amenities, and the wide variety of food options. Our team strives to be helpful, and we're glad to see that reflected in your experience.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,

6/10 Satisfaisant

Munder

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The room have issue and they solved in the next day, i asked to change to another room but they refused
Séjour de 2 nuits en décembre 2023
Réponse de golden age hotel le 31 déc. 2023
HelloPlease apologize for the inconvenience you are experiencing. We will be happy to welcome you better next time you come.

10/10 Excellent

gülay

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tüm check-in süreci çok hızlı şekilde ilerledi. Resepsiyondaki arkadaşlar çok ilgilendiler.
Séjour de 1 nuit en décembre 2023
Réponse de Burak le 28 déc. 2023
Dear Gülay,Thank you for your wonderful reviews! We are delighted to learn that you enjoyed your stay with us and that you found our hotel a pleasant experience. Your kind words are greatly appreciated and we are delighted to have met your expectations.Our team is dedicated to providing excellent service and your satisfaction is our top priority. We look forward to welcoming you again in the future, and if you have any specific requests or additional comments, please do not hesitate to share them with us.Sincerely,

10/10 Excellent

Mohammad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a great hotel with excellent hospitality. Thanks for everything , i will make sure to comeback.
Séjour de 1 nuit en décembre 2023
Réponse de Burak le 28 déc. 2023
Dear Mohammad,Thank you for your wonderful reviews! We are delighted to learn that you enjoyed your stay with us and that you found our hotel a pleasant experience. Your kind words are greatly appreciated and we are delighted to have met your expectations.Our team is dedicated to providing excellent service and your satisfaction is our top priority. We look forward to welcoming you again in the future, and if you have any specific requests or additional comments, please do not hesitate to share them with us.Sincerely,

4/10 Médiocre

Aydin

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Das ist auf jedenfall keine 4 sterne hotel!!! Die zimmer sind renovierungsbedürftig. Im bad sind die möbel und fliesen in einem sehr schlechten und unhygienischen Zustand. Die silikondichtungen veraltet und verdreckt. In den zimmern hört mann den gast im nebenzimmer wie wenn er in deinem zimmer redet. Die mitarbeiter waren nett und hilfsbereit. Und das frühstück war ok.
Réponse de Guest Relations le 15 déc. 2023
Sehr geehrter Gast,Wir danken Ihnen für Ihr Feedback und bedauern zutiefst, dass Ihr Aufenthalt in unserem Hotel nicht Ihren Erwartungen entsprochen hat. Es tut uns leid zu hören, dass Sie Probleme mit dem Zustand der Zimmer, insbesondere im Bad, hatten. Ihre Anmerkungen sind wichtig für uns, um notwendige Verbesserungen vorzunehmen.Wir freuen uns, dass Sie unsere Mitarbeiter als nett und hilfsbereit empfunden haben und dass das Frühstück für Sie in Ordnung war. Ihre positiven Kommentare in diesem Zusammenhang sind geschätzt.Wir nehmen Ihre Anmerkungen sehr ernst und werden sicherstellen, dass die notwendigen Maßnahmen ergriffen werden, um die von Ihnen genannten Probleme zu beheben.Wir hoffen, dass Sie uns eine weitere Gelegenheit geben, Sie in Zukunft besser zu bedienen. Wir sind bestrebt, unseren Service kontinuierlich zu verbessern.Vielen Dank für Ihr Verständnis und Ihre ehrliche Rückmeldung.Mit freundlichen Grüßen,

8/10 Bien

Okan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Hotel
Perfect location, in very nice area. The only problem is that rooms are not soundproofed.
Séjour de 2 nuits en novembre 2023
Réponse de Guest Relations le 5 déc. 2023
Dear Okan Göçmen,Thank you for your good reviews! We are delighted to learn that you enjoyed your stay with us and that you found our hotel a pleasant experience. Your kind words are greatly appreciated and we are delighted to have met your expectations.Our team is dedicated to providing excellent service and your satisfaction is our top priority. We look forward to welcoming you again in the future, and if you have any specific requests or additional comments, please do not hesitate to share them with us.Sincerely,Guest Relations ExecutiveKubra Kaya

10/10 Excellent

Mohammad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great time again. Thanks to the staff it was very pleasant. Breakfast was amazing , staff is very welcoming. I will definitely stay again when opportunity occurs.
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 24 nov. 2023
Dear Mohammad Farsani,Thank you for your kind reviews! We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or requests, please feel free to share them with us.Warm regards,Guest Relations ExecutiveKubra Kaya

10/10 Excellent

Sevim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was really nice, they gave us a large room with street view. There is a very nice pool on the terrace with a bar. The breakfast was delicious and varied. A hotel i will definitely visit again.
Séjour de 1 nuit en novembre 2023
Réponse de Guest Relations le 22 nov. 2023
Dear Sevim Gunes,We appreciate your kind words and look forward to welcoming you back on your next visit. If you have any specific preferences or requests for your future stays, please don't hesitate to let us know. Thank you for choosing our hotel, and we can't wait to host you again!,Best RegardsGuest Relations ExecutiveKubra Kaya

2/10 Horrible

WAEL JAMAL

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2023
Réponse de Kübra Kaya le 21 nov. 2023
Dear JAMAL,Thank you for your feedback, and we appreciate your taking the time to share your thoughts. We noticed you gave a rating of 1, and we would like to understand more about the specific aspect that led to this score. Your detailed input will assist us in addressing any concerns and improving our services.Please feel free to provide more information about the areas where we fell short, or if you prefer, you can contact us directly to discuss your experience in more detail. Your satisfaction is our top priority, and we are committed to making things right.We value your feedback and hope to have the opportunity to better serve you in the future.Best regards,Guest Relations Department

10/10 Excellent

Mohammad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel staff was very welcoming since checkin. They were helpful. It was very comfortable room. Breakfast was very , very good. Lots of different thing they offer you in breakfast, while service staff is also kind and helpful. I will come back again for sure!
Séjour de 1 nuit en novembre 2023
Réponse de golden age hotel le 11 nov. 2023
HelloFirst of all, thank you for choosing our hotel. Making our guests happy is very important to us. We would be happy to welcome you again in our hotel.

10/10 Excellent

m.a.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Superb excellent// staff are v co operative &helpful. Particularly Mehmat & ms malikes. V good understands Will prefer to stay again. Thanks
Séjour de 4 nuits en octobre 2023
Réponse de Guest Relations le 2 nov. 2023
Dear M. A. Desai,Thank you for your good reviews! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be a pleasant experience. Your kind words are greatly appreciated, and we are delighted to have met your expectations.Our team is dedicated to providing excellent service, and your satisfaction is our utmost priority. We look forward to welcoming you back in the future, and if you have any specific requests or further feedback, please feel free to share them with us.Warm regards,Guest Relations ExecutiveKubra Kaya

10/10 Excellent

Mohammad

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experiencd
It was a pleasant stay. I had a great breakfast experience. Staff was also very warm and helpful. Receptionists helped us a lot about location and such. Room I stayed was very clean and comfortable. I'm looking forward to come again.
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations le 31 oct. 2023
Dear Mohammad Farsani,Thank you for your kind reviews! We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or requests, please feel free to share them with us.Warm regards,Guest Relations ExecutiveKubra Kaya

10/10 Excellent

Ali

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel's floors exuding historical charm and resembling a museum, coupled with the exquisite breakfast, made for an exceptional experience. The sculptures and paintings on the hotel's floors were truly beautiful, making me feel like I was strolling through a museum.
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations le 30 oct. 2023
Dear Mr Ali,It's wonderful to hear that you had such a unique and exceptional experience at the hotel! The historical charm, museum-like atmosphere, and the exquisite breakfast all contributed to your enjoyable stay. The sculptures and paintings on the hotel's floors adding to the ambiance is truly special, making you feel like you were in a museum. We appreciate your kind words and are thrilled that you had such a memorable experience. We look forward to welcoming you back in the future for another remarkable stay!Guest Relations ExecutiveKubra KAYA

10/10 Excellent

Yunus

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Certainly, a shorter title: Great Stay, Staff!
I had the pleasure of staying at this hotel recently, and I must say that I was thoroughly impressed. The breakfast was delightful, offering a wide variety of options that catered to all tastes. The open-air pool was a fantastic addition, providing a relaxing and refreshing experience. What truly stood out, however, was the warmth and friendliness of the staff. From the moment I arrived, their hospitality made me feel right at home.
Séjour de 1 nuit en octobre 2023
Réponse de Guest Relations Department le 28 oct. 2023
Dear Yunus,We sincerely appreciate your kind words and detailed feedback about your recent stay at our hotel. We are thrilled to hear that you were thoroughly impressed with your experience.It's great to know that you enjoyed our delightful breakfast with a wide variety of options, and that the open-air pool added to the relaxation and refreshment of your stay. However, we are most pleased to learn that the warmth and friendliness of our staff left a lasting impression and made you feel right at home. Providing exceptional hospitality is our top priority, and we are delighted that we could make your stay memorable.If you have any further comments or if there's anything else we can do to make your future visits even more enjoyable, please do not hesitate to share. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,KÜBRA KAYA

6/10 Satisfaisant

Husham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location except for extreme nighttime music noise from surrounding discos, making it very difficult to sleep. Accordingly, request a quote room while doing the reservation.
Séjour de 3 nuits en octobre 2023
Réponse de özlem le 9 oct. 2023
We apologize for the situation you experienced. But it's not something we can do either.

8/10 Bien

suliman

Voyage en groupe, Voyage d’affaires
Very nice location nice people and clean
Séjour de 1 nuit en septembre 2023
Réponse de özlem le 2 oct. 2023
We will be happy to welcome you again in our hotel.

10/10 Excellent

Valery

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Guest Relation Executive. le 6 juin 2023
Dear Guest, Greetings from Golden Age Hotel Istanbul! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ayşe Nur HASSANIEN

10/10 Excellent

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel and they have professional men his name Erdi tufan he is the best in the hotel he going to help you with anything and he make it easy for us
Séjour de 1 nuit en mai 2023
Réponse de Guest Relations Executive Ayşe Nur Hassanıen le 6 juin 2023
Dear Guest, Thank you very much for choosing Golden Age Hotel Istanbul for your accommodation. We are delighted to hear that you had a positive experience at Golden Age Hotel Istanbul . Our team would like to express our gratitude for your positive comments and we hope to have the chance to welcome you back at Golden Age Hotel Istanbul in the nearest future. With Kind Regards

10/10 Excellent

Kamran

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed in Golden Age Hotel from 17 - 24 March 2023 to celebrate my Birthday and New Year (Norouz). I had an amazing experience at the hotel. The staff were so lovely and helpful. My especial thanks to Tahir and Aysenur who were wonderful . Thank you and I will be back!
Séjour de 7 nuits en mars 2023
Réponse de Guest Relation Executive le 18 avr. 2023
Dear Kamran,Thank you for appreciating the hard work and dedication of our team! We will definitely share your comment with them. We strive to provide the best possible service to our guests and their satisfaction is our reward. We look forward to serving you in the future. Best regards,

8/10 Bien

Hans, Wien

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel ist recht modern und Sauber, der Pool am Dach ist sehr nett und auch im Winter gut benutzbar dank Überdachung. Nur das Zimmer war etwas eng und vor allem verraucht.
Séjour de 2 nuits en février 2023
Réponse de Yunus KURBAN Online Sales Manager le 22 févr. 2023
Dear Hans,Thank you for your positive review. Our staff were thrilled to hear your kind words! We appreciate your feedback and hope to see you again soon. Best regards,

4/10 Médiocre

Bradley

Les points forts : Propreté
Les points faibles : Personnel et service et équipements
When trying to arrange transportation from the airport to the hotel ( a service they advertise ) I was meet with resistance - that led to frustration - they actually at one point laughed at me when I was being nothing but polite and respectful - rude and unprofessional - I gave up - I would not stay there again
Séjour de 4 nuits en février 2023
Réponse de Yunus KURBAN Online Sales Manager le 17 févr. 2023
Dear Bradley,Thank you for reviewing your stay. I am truly sorry to know that you experienced some issues, rest assured that if you are planning to visit us again this matter will not occur again and we will do our utmost to guarantee you have a better experience. We hope we can have the honour to welcoming you back. With kind regards,

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 5 nuits en janvier 2023
Réponse de Yunus KURBAN Online Sales Manager le 17 févr. 2023
Dear Guest,Thank you for choosing to stay at Golden Age Hotel Istanbul and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,

2/10 Horrible

Faeda

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible
Réponse de Yunus KURBAN Online Sales Manager le 17 févr. 2023
Dear Faeda,We thank you for taking the time to share your review. We can assure you that the service you receive is not indicative of the quality we aim for. Please be assured further training will be implemented with the team. Hopefully you'll visit us again on your next trip. Yours sincerely,

10/10 Excellent

Miray

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything
Réponse de Yunus KURBAN Online Sales Manager le 17 févr. 2023
Dear Miray,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely,

8/10 Bien

Ahmad

Les points forts : Propreté, personnel et service, confort de la chambre
5 nights in corner suite
Cons :Room is hot , AC not working only heater Sink clogged Mold in shower Noisy outside , no sound isolation No shelf’s for towels Pros: Great location around everything u need , great service very helpful staff and polite , very good price and deal we’ve got on the corner suite I would recommend this place if you are looking for a place meet your budget
Séjour de 5 nuits en décembre 2022
Réponse de Yunus KURBAN Online Sales Manager le 17 févr. 2023
Dear Guest,Thank you very much for your kind rating. We were truly pleased to hear that you enjoyed room, location, service, staff and price. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Golden Age Hotel Istanbul.With Best Regards,

8/10 Bien

Ahmad

Séjour de 1 nuit en décembre 2022
Réponse de Yunus KURBAN Online Sales Manager le 17 févr. 2023
Dear Ahmad,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us here at Golden Age Hotel Istanbul! We truly hope your next stay with us is just around the corner.Kind regards,

8/10 Bien

Ahmad

Séjour de 1 nuit en décembre 2022
Réponse de yunus KURBAN Online Sales Manager le 17 févr. 2023
Dear Ahmad,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us here at Golden Age Hotel Istanbul! We truly hope your next stay with us is just around the corner.Kind regards,

10/10 Excellent

SAMI

8/10 Bien

Ayham, Gaziantep

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Although I didn't book with breakfast, they offered us to have a free of charge breakfast as a hotel welcoming, This is a very nice friendly attitude that made us feel very welcome.
Séjour de 3 nuits en décembre 2022

4/10 Médiocre

habib

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
It was so noisy I couldn’t sleep properly