Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Altas,Ayse Front Office Supervisor

Dear Abdallah, Thank you for online review of Fraser Place Antasya Istanbul after your experience with us. We sincerely regret to learn that we have not been able to meet your expectations. We are fully aware that the road to perfection never ends. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. Please do come and visit us again when you are back in Istanbul; and give us another chance to prove that we can indeed do better. Kind regards, Ufuk Serab, Reservations Manager

Dear Ms. Bijan, First of all thank you for choosing Fraser PLace Antasya and sharing this excellent review. We would like to inform you that your feedback will make positive effect on our motivation. Once again thank you for staying with us. Yours sincerely, Reyhan OGRULE , Front Office Manager

Sayın Yasemin Hanım,Fraser Place Antasya Otelimizi tercih ettiğiniz ve değerli vaktinizi ayırıp otelimizle ilgili değerlendirmede bulunduğunuz için teşekkür ederiz. Sizleri tekrardan otelimizde ağırlamayı umuyoruz.Saygılarımla,Reyhan ÖĞRÜLE

Dear Mr. Aykut, First of all thank you for choosing Fraser PLace Antasya and sharing this excellent review. We would like to inform you that your feedback will make positive effect on our motivation. Once again thank you for staying with us. Yours sincerely, Reyhan OGRULE , Front Office Manager

Dear Ms.Beyza, First of all thank you for choosing our hotel for your accommodation in Istanbul .I would like to take this opportunity to state our gratitude to your constractive feedbacks over the service we had provided you at your stay. Your feedback is going to be shared with our team and leaders to provide an flawless experience on your next visit to Fraser Place Antasya Istanbul. Once again, we appreciate for your constructive feedback and your valuable time. Sincerly, Reyhan Ogrule, Asst.Front Office Manager

Dear Guest, First of all thank you for choosing Fraser PLace Antasya and sharing this excellent review.We would like to inform you that your feedback will have a positive effect on our motivation.Once again thank you for staying with us. Yours sincerely, Reyhan OGRULE Asst.Front Office Manager

Dear Mr. Shanza, First of all thank you for choosing Fraser PLace Antasya and sharing this excellent review.We would like to inform you that your feedback will have a positive effect on our motivation.Once again thank you for staying with us. Yours sincerely, Reyhan OGRULE Asst.Front Office Manager

Dear Mr. Hassan, First of all thank you for choosing Fraser PLace Antasya and sharing this excellent review.We would like to inform you that your feedback will have a positive effect on our motivation.Once again thank you for staying with us. Yours sincerely, Reyhan OGRULE Asst.Front Office Manager

First of all, thank you for choosing Fraser Place Antasya Istanbul.As the hotel management, we are very sorry to read your review. Based on the allegations you have stated; we could not detect any theft cases that were reported to us retrospectively when we check all of our records. We would like to inform you that; for the safety of our guests, the corridors and public areas of the hotel are being monitored by the security department. Even entering to your room for cleaning or technical reasons is also recorded in our key card system and your room door is kept open during these entrances. In addition, in order to keep your security at the highest level possible and to store your valuables comfortably, there are safe boxes in our rooms, the password of which only you are able to determine. Despite all this; in the event that the explanations are insufficient for you, we display a management that is transparent enough to ask you to use all your legal rights. If you can get back to us from our contact information regarding the issue you think you have experienced, we would like to meet you so that we can do all the research again and explain detailed information to you.Kind regards,Fraser Place Antasya Istanbul - Hotel Management

Sayın Kayhan Bey,Öncelikle değerli vaktinizi ayırıp geri bildirimde bulunduğunuz için teşekkür ederiz. Sizi ve ailenizi tekrar ağırlamayı umuyoruz.Saygılarımızla,Reyhan ÖĞRÜLEÖnbüro Müdür Yrd.

Dear Martin, First of all thank you for sharing your comments with us. We regret to learn that we were not able to meet your expectations in some points. Once again thank you very much for staying with us. Sincerely, Reyhan OGRULE Asst. Front Office Manager

Dear Mr. AL MOATHER,Unfortunately we regret to learn that you didn't satisfy in our service.We would like to thank to you for staying with us and hope to welcome you at Fraser Place Antasya for your next visit.Best Regards,Reyhan OGRULEAsst.Front Office Manager

Dear SAEED, We would like to thank you to your great review. We hope to welcome you at Fraser Place Antasya for your next visit. Once again thank you for staying with us. Yours sincerely, Reyhan OGRULE Asst. Front Office Manager

Dear Mr. MAHMOUD,Unfortunately we regret to learn that you didn't satisfy in our service.We would like to thank to you for staying with us and hope to welcome you at Fraser Place Antasya for your next visit.Best Regards,Reyhan OGRULEAsst.Front Office Manager

Dear MAJED, We would like to thank you to your great review. We hope to welcome you at Fraser Place Antasya for your next visit. Once again thank you for staying with us. Yours sincerely, Reyhan OGRULE Asst. Front Office Manager

Sayın Murat Bey,Öncelikle konaklamanızda Fraser Place Antasya otelimizi tercih ettiğiniz için teşekkür ederiz. Çalışma arkadaşlarımız ile ilgili yapmış olduğunuz bu güzel yorumların bizlerin motivasyonunu artıracağını belirtmek isteriz. Yorumlarınızın arkadaşlarımız ile paylaşılacağını belirtir; sizleri tekrar otelimizde ağırlamak isteriz. Saygılarımla, Reyhan OGRULE Önbüro Müdür Yardımcısı

Dear Ali, First of all thank you for sharing your comments with us. We regret to learn that we were not able to meet your expectations in some points. If you give us a chance again, we think that we will complete these shortcomings. Once again thank you very much for staying with us. Sincerely, Reyhan OGRULE Asst. Front Office Manager

Dear SHAHINA, First of all thank you for sharing your comments with us. We regret to learn that we were not able to meet your expectations in some points. If you give us a chance again, we think that we will complete these shortcomings. Once again thank you very much for staying with us. Sincerely, Reyhan OGRULE Asst. Front Office Manager

Dear Philip, We very much appreciate your feedback regarding your stay at the Fraser Place Antasya Istanbul. It is always a pleasure to receive positive feedback. Once again, thank you for staying with us. Sincerely, Reyhan ÖĞRÜLE Front Office Supervisor

Lieber Sümeyye, vielen Dank für Ihren netten Kommentar zu unserem Hotel! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder zu sehen. Mit freundlichen Grüßen, Murat Safran Front Office Manager

Sayın Aykut Bey, Otelimizle ilgili puanlamanız için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla Ön Büro Ekibi

Dear Mr. Khalid, Greetings from Fraser Place Antasya Istanbul Hotel! You made us delighted with your lovely comment. We are looking forward you to be our dearest guest again, whenever you wish to feel like home. Kindest and warmest regards, Onur Gurel Guest Relations & Front Office

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Murat Safran Front Office Manager

Sayın Oğuzhan Bey, Otelimiz hakkında yaptığınız değerlendirme için teşekkürlerimizi sunmak isteriz. Memnuniyetiniz tüm takımla paylaşılacak olup olumlu değerlendirmelerinizin çalışanlarımızın en önemli motivasyon kaynağı olduğunu belirtmek isteriz. Sağlıkla kalın. Saygılarımızla Murat Safran Ön Büro Müdürü

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Murat Safran Front Office Manager

Dear Mr. Ali, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Murat Safran Front Office Manager

Dear Samir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Murat Safran Front Office Manager

Dear Guest, First of all thank you for choosing our hotel for your accommodation in Istanbul .I would like to take this opportunity to state our gratitude to your constractive feedbacks over the service we had provided you at your stay. Your feedback is going to be shared with teams and leaders to provide an flawless experience on your next visit to Fraser Place Antasya Istanbul. Once again, we appreciate for your constructive feedback and your valuable time. Sincerly, Murat Safran Front Office Manager

Sayın Serkan bey; Öncelikle değerli yorumunuz için çok teşekkür ederiz. Siz değerli misafirlerimizin notları otel yönetimi ile paylaşılacak olup kendimizi belirttiğiniz konularda geliştirme adına adımlar atacağımızdan emin olabilirsiniz. Bir dahaki ziyaretinizde görüşmek dileğiyle, sağlıklı günler dilerim.

Sayın Ersin bey; Öncelikle yorumunuz ve puanlamanız için çok teşekkür ederiz. Sizlerin rahatı ve güvenliği için her zaman daha iyiye gelişme göstermeye çalıştığımızı bilmenizi isteriz. Tekrar otelimizde sizi görmekten mutluluk duyacağız. Sağlıklı günler dilerim. Halil İbrahim Yönlüer Ön Büro şefi

Sayın Serkan bey; Öncelikle yaşamış olduğunuz deneyimi zaman ayırıp bizimle paylaştığınız için çok teşekkür ederiz. Misafir memnuniyetine ilişkin tüm noktaların, klima ve odaya eşlikle alakalı yorumlarınızın ilgili departmanlar ile paylaşılıp değerlendirmeye alındığını belirtmek isteriz. Bir dahaki konaklamanızda bu tür problemlerin yaşanmayacağından emin olabilirsiniz. Sizleri tekrar Fraser Place Antasya Istanbul'da görmek dileğiyle; Sağlıklı günler dilerim. Halil İbrahim Yönlüer Front Office Supervisor

Sayın Derin hanım; Güzel yorumlarınızı tüm ekiple paylaştığımızdan emin olabilirsiniz. Geliştirebileceğimiz noktalar olduğunun bilincindeyiz ve bu bilinçle sizlere daha iyi hizmet vermek üzere çalıştığımızdan emin olabilirsiniz. Bir dahaki konaklamanızda bu çalışmalarımızı deneyimlemek adına sizleri tekrar aramızda görmekten memnuniyet duyacağız. Sağlıkla kalın. Halil İbrahim Yönlüer Ön Büro Süpervizörü

Sayın İsa bey; Otelimiz hakkında yaptığınız muhteşem değerlendirme için teşekkürlerimizi sunmak isteriz. Memnuniyetiniz tüm takımla paylaşılacak olup motivasyonumuzun en önemli kaynağıdır. Sağlıkla kalın Halil İbrahim Yönlüer Ön Büro Süpervizörü

Sayın Muhteşem Onay, Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla, Halil İbrahim Yönlüer Ön Büro Şefi