Avis sur DoubleTree by Hilton Istanbul Esentepe
DoubleTree by Hilton Istanbul Esentepe
Büyükdere Cd. No:117, Gayrettepe-Sisli, Istanbul, Istanbul
Avis
8,8
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
29 avr. 2023
Séjour de 2 nuits en avril 2023
Réponse de Inan Dogan - General Manager le 27 mai 2023
Dear Ilker,We are very pleased to read that you had the most wonderful stay at Doubletree by Hilton Istanbul Esentepe. We pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! Thank you again for choosing the Doubletree by Hilton Istanbul Esentepe and I hope to welcome you back soon again together with my team.Yours sincerely,Inan Dogan General Manager
4/10 Médiocre
Voyageur vérifié
Voyage en groupe
17 sept. 2022
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en septembre 2022
Réponse de Hasan Sevinc - Front Office Manager le 16 nov. 2022
Dear Valuable Guest,First of all, I would like to thank you very much for choosing to stay at Doubletree by Hilton Istanbul Esentepe and taking the time to express your valuable feedback.We sincerely feel sad of falling short in not being able to serve you brilliantly.To improve our services and being able to provide you with the best services possible, we kindly would like to ask you to share some specific examples with us. It means a lot to us to grow and getting better in what we are doing.Thank you for sharing your feedback with us.Best Regards,Hasan SevincFront Office Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
8 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel agréable
Voyageur vérifié
Séjour de 2 nuits en septembre 2022
Réponse de Hasan Sevinc - Front Office Manager le 29 nov. 2022
Dear Valuable Guest,We are very pleased to read that you had the most wonderful stay at Doubletree by Hilton Istanbul Esentepe. We pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! Thank you again for choosing the Doubletree by Hilton Istanbul Esentepe and I hope to welcome you back soon again together with my team.Yours sincerely,Hasan SevincFront Office Manager
8/10 Bien
Zaki
Voyage d’affaires
18 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Zaki
Séjour de 4 nuits en août 2022
Réponse de Hasan Sevinc - Front Office Manager le 29 nov. 2022
Dear Zaki,First of all, I would like to thank you very much for choosing to stay at Doubletree by Hilton Istanbul Esentepe and taking the time to express your valuable feedback.We sincerely feel sad of falling short in not being able to serve you brilliantly.To improve our services and being able to provide you with the best services possible, we kindly would like to ask you to share some specific examples with us. It means a lot to us to grow and getting better in what we are doing.Thank you for sharing your feedback with us.Best Regards,Hasan SevincFront Office Manager
10/10 Excellent
Jean-Paul
Voyage d’affaires
31 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour d’affaires de 3 nuits
Jean-Paul
Séjour de 3 nuits en janvier 2022
Réponse de Emre DOGU - Duty Manager le 31 janv. 2022
Dear Mr Jean Paul,
Greetings from Doubletree by Hilton Istanbul Esentepe Thank you for choosing to stay with us.
Our guests’ satisfaction is always paramount important to us and we are sorry to hear your dissatisfaction, your feedbacks were well noted for improvement.
We wish to have you again,
Kind Regards,
10/10 Excellent
Ramazan
Voyage d’affaires
26 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ramazan
Séjour de 2 nuits en août 2021
Réponse de Inan Dogan- General Manager le 31 août 2021
Dear Ramazan,
Thank you for your feedback.
The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and your kind comments have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
Inan Dogan
General Manager
8/10 Bien
Evrim
7 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evrim
Séjour de 1 nuit en juillet 2021
Réponse de Inan Dogan- General Manager le 7 juil. 2021
Sayın Evrim,
Geri bildiriminiz için teşekkür ederiz.
DoubleTree by Hilton İstanbul Esentepe personeli, memnuniyetinizle gurur duymaktadır, geri bildiriminiz ekiple paylaşılmıstır.
Umarım seyahatleriniz sizi tekrar İstanbul'a getirir.
Saygılarımla
İnan Doğan
Genel Müdür
10/10 Excellent
Voyageur vérifié
Voyage en famille
9 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en mai 2021
Réponse de Inan Dogan- General Manager le 3 juin 2021
Dear Guest,
Thank you for your feedback.
The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and survey results have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
Inan Dogan
General Manager
8/10 Bien
Dany
21 avr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne hôtel confortable
Dany
Séjour de 2 nuits en avril 2021
Réponse de Inan Dogan - General Manager le 21 avr. 2021
Dear Dany,
Thank you for your feedback. The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and your kind comments have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
8/10 Bien
Voyageur vérifié
12 avr. 2021
Voyageur vérifié
Séjour de 6 nuits en mars 2021
Réponse de Inan Dogan - General Manager le 1 mai 2021
Dear Our Guest,
Thank you for your feedback. The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and your kind comments have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
10/10 Excellent
Abdelkrim
Voyage d’affaires
24 févr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sejour affaire isambul
Abdelkrim
Séjour de 3 nuits en février 2021
Réponse de Inan Dogan - General Manager le 27 févr. 2021
Dear Abdelkrim,
Thank you for your valuable feedback. The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and your kind comments have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
10/10 Excellent
Fabienne
28 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabienne
Séjour de 2 nuits en janvier 2021
Réponse de Inan Dogan - General Manager le 29 janv. 2021
Dear Fabienne,
Thank you for your feedback , we appreciate the time you took to share your experience with us. We are very happy to see that you had pleasant stay with us. DoubleTree by Hilton Istanbul Esentepe staff takes pride in providing each guest with the highest level of care.Your appreciation is very motivating for them to continue the good work they are doing.
I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
Kind Regards
8/10 Bien
Voyageur vérifié
5 janv. 2021
Voyageur vérifié
Séjour de 10 nuits en décembre 2020
Réponse de Inan Doğan- General Manager le 24 janv. 2021
Dear Our Guest,
Thank you for your feedback , we appreciate the time you took to share your experience with us. We are very happy to see that you had pleasant stay with us. DoubleTree by Hilton Istanbul Esentepe staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.
I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
8/10 Bien
Voyageur vérifié
Voyage en famille
3 janv. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en décembre 2020
Réponse de Inan Doğan - General Manager le 24 janv. 2021
Dear Our Guest,
Thank you for your feedback , we appreciate the time you took to share your experience with us. We are very happy to see that you had pleasant stay with us. DoubleTree by Hilton Istanbul Esentepe staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.
I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
8/10 Bien
Rachid
23 déc. 2020
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Rachid
Séjour de 1 nuit en décembre 2020
Réponse de Inan Dogan - General Manager le 26 déc. 2020
Dear Rachid,
Once again I would like to thank you for choosing the Doubletree by Hilton Istanbul Esentepe for your recent stay in Istanbul and hope that you experienced genuine hospitality from our team members and that we really cared for you.
We look forward to welcoming you back again soon.
Kind regards
8/10 Bien
Jessica
Voyage en groupe
13 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jessica
Séjour de 2 nuits en octobre 2020
Réponse de Emre Dogu - Duty Manager le 14 oct. 2020
Dear Our Guest,
Thank you for your feedback on our Guest Satisfaction Survey. We appreciate the time you took to share your experience with us. Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory.
DoubleTree by Hilton Istanbul Esentepe staff takes pride in providing each guest with the highest level of care. Your survey results and kind comments are shared with the team.
I hope that your travels will bring you back to Istanbul again and we hope to welcome you back soon.
Best Regards
10/10 Excellent
Khaled
Voyage en groupe
5 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Khaled
Séjour de 4 nuits en février 2020
Réponse de Emre Dogu-Duty Manager le 27 mars 2020
Değerli Misafriimiz,
Öncelikle zaman ayırıp DoubleTree by Hilton Istanbul Esentepe deneyimlerinizi puanladığınız için teşekkür ederiz.
Sizlerin memnun olarak otelimizden ayrılmış olduğunuzu tespit etmiş olmaktan dolayı mutlu olduğumuzu belirtmek isteriz.
Bir daha ki Istanbul seyahatinizde sizleri ağırlamaktan mutluluk duyacağız
Saygılarımla
Emre Dogu
Duty Manager
10/10 Excellent
Jean-Paul
Voyage d’affaires
16 févr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour professionnel agréable
Jean-Paul
Séjour de 2 nuits en février 2020
Réponse de İnan Doğan - General Manager le 19 févr. 2020
Dear Jean Paul
Thank you for your feedback.
The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and your kind comments have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
10/10 Excellent
Ahlame
Voyage en groupe
15 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ahlame
Séjour de 2 nuits en janvier 2020
Réponse de Inan Dogan - General Manager le 15 janv. 2020
Dear Ahlame,
Thank you for your feedback.
The staff at DoubleTree by Hilton Istanbul Esentepe is proud of your satisfaction and your kind comments have been shared with the team.
I hope your travels will bring you back to Istanbul.
Best regards,
8/10 Bien
Voyageur vérifié
14 oct. 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
Réponse de Inan Dogan / General Manager le 19 oct. 2019
Dear Guest,
Thank you for your feedback , we appreciate the time you took to share your experience with us.
We are very happy to see that you had pleasant stay with us.
DoubleTree by Hilton Istanbul Esentepe staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.
I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
Inan Dogan
General Manager
10/10 Excellent
Emine
Voyage en famille
9 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande
Emine
Séjour de 6 nuits en septembre 2019
Réponse de Inan Dogan / General Manager le 19 oct. 2019
Dear Emine,
Dear Guest,
Thank you for your feedback , we appreciate the time you took to share your experience with us.
We are very happy to see that you had pleasant stay with us.
DoubleTree by Hilton Istanbul Esentepe staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.
I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
Inan Dogan
General Manager
10/10 Excellent
Voyageur vérifié
30 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en septembre 2019
Réponse de Inan Dogan / General Manager le 2 oct. 2019
Dear Guest,
Warm Greetings from DoubleTree by Hilton Istanbul Esentepe.
Firstly, we would like to thank you for choosing to stay with us, during your recent visit to Istanbul.
We are really glad to hear that you had an enjoyable stay with us and you were happy with the services you received.
Thank you very much for taking the time to share your nice comments and looking forward to welcoming you back in the nearest future.
Best Regards
Inan Dogan
General Manager
10/10 Excellent
Khaled
2 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Khaled
Séjour de 14 nuits en août 2019
Réponse de Emre Dogu / Duty Manager le 3 sept. 2019
Dear Mr Khaled,
Firstly Thank you take your time to share DoubleTree by hilton Istanbul Esentepe experience. We are targeting to catch %100 guest satisfation. By the that survey we are very happy to achieve that.
We are looking forward to accomodate again here in future.
Best Regards
Best
10/10 Excellent
Ramin
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ramin
Séjour de 3 nuits en mai 2024
10/10 Excellent
Vahid
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vahid
Séjour de 7 nuits en mai 2024
Réponse de Inan Dogan General Manager le 22 mai 2024
Dear Vahid ,We are very pleased to read that you had the most wonderful stay at Doubletree by Hilton Istanbul Esentepe. We pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! Thank you again for choosing the Doubletree by Hilton Istanbul Esentepe and I hope to welcome you back soon again together with my team.Yours sincerely
8/10 Bien
Amir
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amir
Séjour de 2 nuits en mai 2024
Réponse de DOGUKAN BAYAR ASSISTANT FRONT OFFICE MANAGER le 16 mai 2024
Dear Mr Amir,Thank you for your feedback , We appreciate the time you took to share your experience with us.We are very happy to see that you had pleasant stay with us. DoubleTree by Hilton Istanbul Esentepe staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
10/10 Excellent
Beste
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beste
Séjour de 2 nuits en avril 2024
Réponse de Inan Dogan - General Manager le 7 mai 2024
Değerli Misafirimiz Beste Hanım,Doubletree by Hilton İstanbul Esentepe'de harika bir konaklama geçirdiğinizi duymaktan çok memnunuz. Tüm konuklarımız için olağanüstü bir hizmet düzeyi ve en unutulmaz konaklamalar sunmak için ekipçe çabalıyor ve bunu doğru yaptığımızın onayını sizin gibi değerli misafirlerden almaktan gurur duyuyoruz.Doubletree by Hilton İstanbul Esentepe'yi tercih ettiğiniz için tekrar teşekkür eder, ekibimizle birlikte sizleri tekrar ağırlamayı temenni ederiz.Saygılarımla,Inan DoğanGenel Müdür
10/10 Excellent
Apig Jay
3 mai 2024
Apig Jay
Séjour de 2 nuits en avril 2024
10/10 Excellent
Patricia
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en avril 2024
Réponse de Inan Dogan - General Manager le 30 avr. 2024
Dear Patricia,We are very pleased to read that you had the most wonderful stay at Doubletree by Hilton Istanbul Esentepe. We pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! Thank you again for choosing the Doubletree by Hilton Istanbul Esentepe and I hope to welcome you back soon again together with my team.Yours sincerely,Inan DoganGeneral Manager
10/10 Excellent
david
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
david
Séjour de 4 nuits en avril 2024
Réponse de Inan Dogan - General Manager le 25 avr. 2024
Dear David,We are very pleased to read that you had the most wonderful stay at Doubletree by Hilton Istanbul Esentepe. We pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! Thank you again for choosing the Doubletree by Hilton Istanbul Esentepe and I hope to welcome you back soon again together with my team.Yours sincerely,Inan Dogan General Manager
10/10 Excellent
Atila
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Atila
Séjour de 1 nuit en février 2024
Réponse de Inan Dogan - General Manager le 28 févr. 2024
Değerli Misafirimiz Atilla Bey,Doubletree by Hilton İstanbul Esentepe'de harika bir konaklama geçirdiğinizi duymaktan çok memnunuz. Tüm konuklarımız için olağanüstü bir hizmet düzeyi ve en unutulmaz konaklamalar sunmak için ekipçe çabalıyor ve bunu doğru yaptığımızın onayını sizin gibi değerli misafirlerden almaktan gurur duyuyoruz.Doubletree by Hilton İstanbul Esentepe'yi tercih ettiğiniz için tekrar teşekkür eder, ekibimizle birlikte sizleri tekrar ağırlamayı temenni ederiz.Saygılarımla,İnan DoğanGenel Müdür
10/10 Excellent
habip
Voyage d’affaires
21 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Mükemmel
habip
Séjour de 1 nuit en février 2024
Réponse de Inan Dogan - General Manager le 22 févr. 2024
Değerli Misafirimiz Habip Bey,Öncelikle Doubletree by Hilton İstanbul Esentepe'de konaklamayı tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi ilettiğiniz için çok teşekkür ederiz. Olumlu geri bildirimler duymak özellikle de sizin gibi değerli misafirlerimizden, bizleri her zaman onure etmiştir! Sizleri memnun eden son konaklama deneyiminiz ile ilgili güzel yorumlarınız tüm departmanlarla paylaşılmıştır. Bu değerli yorumlar, hizmetlerimizi iyileştirmeye devam etmenin ve hizmet mükemmelliğini sağlayıp, sürdürmenin en önemli aracı ve tek yoludur. Bu harika geri bildiriminiz için tekrar çok teşekkür eder ve yakın gelecekte sizi Doubletree by Hilton İstanbul Esentepe'de ekibimizle birlikte ağırlamayı dileriz.Saygılarımla İnan DoğanGeneral Manager
6/10 Satisfaisant
Enrico
19 févr. 2024
Les points forts : Propreté et personnel et service
Okay for business travellers, not tourists.
Enrico
Séjour de 7 nuits en novembre 2023
Réponse de Doğukan BAYAR le 19 févr. 2024
Dear Enrico, Warm Greetings from DoubleTree by Hilton Istanbul Esentepe. Firstly, we would like to thank you for choosing to stay with us, during your visit to Istanbul.Our guests’ satisfaction is always paramount important to us and we are sorry to hear your dissatisfaction about spa area.We would like to thank you for all feedbacks, it is indeed very important tool to improve our services and facilities further. They are well noted to improve them. We hope that you will allow us another chance in the nearest future to be of service to you to provide a better experience. We do look forward to have you as our guest again and please let me know if I can be of assistance to you. Best Regards
8/10 Bien
mustafa
Voyage en groupe
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mustafa
Séjour de 1 nuit en février 2024
Réponse de Doğukan BAYAR le 19 févr. 2024
Değerli Misafirimiz,Öncelikle Doubletree by Hilton İstanbul Esentepe otelimizde sizleri ağırlayabildiğimiz için çok mutluyuz.Konaklamanızdan memnun kaldığınızı, tesisimizden ve ekibimizin misafirperver hizmetinden etkilendiğinizi görmekten mutluluk duyduk.Geri bildiriminiz için çok teşekkür eder, sizi yakın gelecekte Doubletree by Hilton İstanbul Esentepe'de tekrar ağırlamayı umarız.Saygılarımla,
8/10 Bien
Xinfang
Voyage en famille
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Xinfang
Séjour de 6 nuits en février 2024
Réponse de Doğukan BAYAR le 19 févr. 2024
Dear Xinfang ,First of all, we are delighted to have been able to host you hotel, Doubletree by Hilton Istanbul Esentepe.We are pleased to read that you had enjoyed your stay and you were impressed with our facilities and hospitable service of our team. We highly appreciate your wonderful feedback, and we hope welcome you back here at the Doubletree by Hilton Istanbul Esentepe in the near future.King Regards,
10/10 Excellent
Murat
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gayet güzeldi.
Murat
Séjour de 1 nuit en février 2024
10/10 Excellent
Aydan
Voyage en famille
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aydan
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 7 févr. 2024
Değerli Misafirimiz AYdan Hanım,Doubletree by Hilton İstanbul Esentepe'de harika bir konaklama geçirdiğinizi duymaktan çok memnunuz. Tüm konuklarımız için olağanüstü bir hizmet düzeyi ve en unutulmaz konaklamalar sunmak için ekipçe çabalıyor ve bunu doğru yaptığımızın onayını sizin gibi değerli misafirlerden almaktan gurur duyuyoruz.Doubletree by Hilton İstanbul Esentepe'yi tercih ettiğiniz için tekrar teşekkür eder, ekibimizle birlikte sizleri tekrar ağırlamayı temenni ederiz.Saygılarımla,İnan Doğan Genel Müdür
10/10 Excellent
Voyageur vérifié
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Inan Dogan - General Manager le 7 févr. 2024
Değerli Misafirimiz,Doubletree by Hilton İstanbul Esentepe'de harika bir konaklama geçirdiğinizi duymaktan çok memnunuz. Tüm konuklarımız için olağanüstü bir hizmet düzeyi ve en unutulmaz konaklamalar sunmak için ekipçe çabalıyor ve bunu doğru yaptığımızın onayını sizin gibi değerli misafirlerden almaktan gurur duyuyoruz.Doubletree by Hilton İstanbul Esentepe'yi tercih ettiğiniz için tekrar teşekkür eder, ekibimizle birlikte sizleri tekrar ağırlamayı temenni ederiz.Saygılarımla,Inan Dogan Genel Müdür
8/10 Bien
Cleiton
Voyage en famille avec de jeunes enfants, Voyage d’affaires
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Cleiton
Séjour de 5 nuits en janvier 2024
Réponse de Inan Dogan - General Manager le 7 févr. 2024
Dear Cleiton,Thank you for choosing to stay at the Doubletree by Hilton Istanbul Esentepe and providing your honest feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent all the mentioned matters from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us.Best RegardsInan Dogan General Manager
10/10 Excellent
Cafer
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel
Cafer
Séjour de 2 nuits en janvier 2024
Réponse de Inan Dogan - General Manager le 2 févr. 2024
Değerli Misafirimiz Cafer,Öncelikle Doubletree by Hilton İstanbul Esentepe'de konaklamayı tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi ilettiğiniz için çok teşekkür ederiz. Olumlu geri bildirimler duymak özellikle de sizin gibi değerli misafirlerimizden, bizleri her zaman onure etmiştir! Sizleri memnun eden son konaklama deneyiminiz ile ilgili güzel yorumlarınız tüm departmanlarla paylaşılmıştır. Bu değerli yorumlar, hizmetlerimizi iyileştirmeye devam etmenin ve hizmet mükemmelliğini sağlayıp, sürdürmenin en önemli aracı ve tek yoludur. Bu harika geri bildiriminiz için tekrar çok teşekkür eder ve yakın gelecekte sizi Doubletree by Hilton İstanbul Esentepe'de ekibimizle birlikte ağırlamayı dileriz.Saygılarımla Inan DoganGenel Müdür
10/10 Excellent
MUZAFFER
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MUZAFFER
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 2 févr. 2024
Değerli Misafirimiz Muzaffer,Doubletree by Hilton İstanbul Esentepe'de harika bir konaklama geçirdiğinizi duymaktan çok memnunuz. Tüm konuklarımız için olağanüstü bir hizmet düzeyi ve en unutulmaz konaklamalar sunmak için ekipçe çabalıyor ve bunu doğru yaptığımızın onayını sizin gibi değerli misafirlerden almaktan gurur duyuyoruz.Doubletree by Hilton İstanbul Esentepe'yi tercih ettiğiniz için tekrar teşekkür eder, ekibimizle birlikte sizleri tekrar ağırlamayı temenni ederiz.Saygılarımla,Inan Dogan Genel Müdür
10/10 Excellent
AYDIN
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AYDIN
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 2 févr. 2024
Dear Aydin,We are very pleased to read that you had the most wonderful stay at Doubletree by Hilton Istanbul Esentepe. We pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! Thank you again for choosing the Doubletree by Hilton Istanbul Esentepe and I hope to welcome you back soon again together with my team.Yours sincerely,Inan DoganGeneral Manager
10/10 Excellent
Yusuf
Voyage en famille
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yusuf
Séjour de 3 nuits en janvier 2024
Réponse de Inan Dogan - General Manager le 23 janv. 2024
Değerli Misafirimiz Yusuf BEy,Doubletree by Hilton İstanbul Esentepe'de harika bir konaklama geçirdiğinizi duymaktan çok memnunuz. Tüm konuklarımız için olağanüstü bir hizmet düzeyi ve en unutulmaz konaklamalar sunmak için ekipçe çabalıyor ve bunu doğru yaptığımızın onayını sizin gibi değerli misafirlerden almaktan gurur duyuyoruz.Doubletree by Hilton İstanbul Esentepe'yi tercih ettiğiniz için tekrar teşekkür eder, ekibimizle birlikte sizleri tekrar ağırlamayı temenni ederiz.Saygılarımla,Inan Dogan General Manager
10/10 Excellent
Osnam
Voyage d’affaires
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Osnam
Séjour de 7 nuits en janvier 2024
Réponse de Inan Dogan - General Manager le 23 janv. 2024
Dear Osnam, We are very pleased to read that you had the most wonderful stay at Doubletree by Hilton Istanbul Esentepe. We pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! Thank you again for choosing the Doubletree by Hilton Istanbul Esentepe and I hope to welcome you back soon again together with my team.Yours sincerely,Inan Dogan General Manager
10/10 Excellent
Zeynep
Voyage en famille
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel konfor
Zeynep
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 23 janv. 2024
Değerli Misafirimiz Zeynep Hanım,Öncelikle Doubletree by Hilton İstanbul Esentepe otelimizde sizleri ağırlayabildiğimiz için çok mutluyuz.Konaklamanızdan memnun kaldığınızı, tesisimiz konforundan etkilendiğinizi görmekten mutluluk duyduk.Harika geri bildiriminiz için çok teşekkür eder, sizi yakın gelecekte Doubletree by Hilton İstanbul Esentepe'de tekrar ağırlamayı umarız.Saygılarımla,İnan Doğan General Manager
10/10 Excellent
SATOSHI
Voyage d’affaires
14 janv. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
SATOSHI
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 15 janv. 2024
Dear Satoshi,We are very pleased to read that you had the most wonderful stay at Doubletree by Hilton Istanbul Esentepe. We pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! Thank you again for choosing the Doubletree by Hilton Istanbul Esentepe and I hope to welcome you back soon again together with my team.Yours sincerely,Inan DoganGeneral Manager
10/10 Excellent
Fuat
12 janv. 2024
Fuat
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 15 janv. 2024
Değerli Misafirimiz Fuat Bey,Doubletree by Hilton İstanbul Esentepe'de harika bir konaklama geçirdiğinizi duymaktan çok memnunuz. Tüm konuklarımız için olağanüstü bir hizmet düzeyi ve en unutulmaz konaklamalar sunmak için ekipçe çabalıyor ve bunu doğru yaptığımızın onayını sizin gibi değerli misafirlerden almaktan gurur duyuyoruz.Doubletree by Hilton İstanbul Esentepe'yi tercih ettiğiniz için tekrar teşekkür eder, ekibimizle birlikte sizleri tekrar ağırlamayı temenni ederiz.Saygılarımla,İnan Doğan Genel Müdür
10/10 Excellent
Esat
Voyage d’affaires
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
İlk ziyaret
Esat
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 15 janv. 2024
Değerli Misafirimiz Esat Bey,Son konaklamanızın ardından değerli vaktinizi bizler için ayırıp görüşlerinizi bizimle paylaştığınız için teşekkür ederiz.Öncelikle sizleri otelimizde ağırlamaktan büyük mutluluk duyduk! Nazik yorumlarınızı okumak bizim için gerçek bir zevkti. Tüm konuklarımız için olağanüstü bir hizmet düzeyi ve en unutulmaz konaklamalar sunmak için ekipçe çabalıyor ve bunu doğru yaptığımızın onayını sizin gibi değerli misafirlerden almaktan gurur duyuyoruz. En kısa zamanda sizleri tekrar Doubletree by Hilton İstanbul Esentepe'de ağırlamayı umuyoruz.Saygılarımlaİnan DoğanGenel Müdür
10/10 Excellent
Zeynep
Voyage en famille
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mükemmel bir konumda konforlu misafirlik
Zeynep
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 15 janv. 2024
Değerli Misafirimiz Zeynep Hanım,Öncelikle Doubletree by Hilton İstanbul Esentepe'de konaklamayı tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi ilettiğiniz için çok teşekkür ederiz. Olumlu geri bildirimler duymak özellikle de sizin gibi değerli misafirlerimizden, bizleri her zaman onure etmiştir! Sizleri memnun eden son konaklama deneyiminiz ile ilgili güzel yorumlarınız tüm departmanlarla paylaşılmıştır. Bu değerli yorumlar, hizmetlerimizi iyileştirmeye devam etmenin ve hizmet mükemmelliğini sağlayıp, sürdürmenin en önemli aracı ve tek yoludur. Bu harika geri bildiriminiz için tekrar çok teşekkür eder ve yakın gelecekte sizi Doubletree by Hilton İstanbul Esentepe'de ekibimizle birlikte ağırlamayı dileriz.Saygılarımla Inan Doğan Genel Müdür
10/10 Excellent
Hakan
Voyage d’affaires
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Başarılı bir Hilton
Hakan
Séjour de 1 nuit en janvier 2024
Réponse de Inan Dogan - General Manager le 15 janv. 2024
Değerli Misafirimiz Hakan Bey,Öncelikle Doubletree by Hilton İstanbul Esentepe otelimizde sizleri ağırlayabildiğimiz için çok mutluyuz.Konaklamanızdan memnun kaldığınızı, tesisimizden ve ekibimizin misafirperver hizmetinden etkilendiğinizi görmekten mutluluk duyduk.Harika geri bildiriminiz için çok teşekkür eder, sizi yakın gelecekte Doubletree by Hilton İstanbul Esentepe'de tekrar ağırlamayı umarız.Saygılarımla,İnan Doğan Genel Müdür