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Avis sur Biter Hotel

Biter Hotel
Fil Yks. Sk., No 3, Istanbul, Istanbul

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 24 avis sur 43." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 43." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 43." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 43." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 43." "

8,2/10

Propreté

8,6/10

Personnel et service

6,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Onur

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Le meilleur hôtel de la zone
Second séjour chez eux. J’ai essayé plusieurs hôtels dans le coin de Fatih/Cibali/Eminonu, et celui ci est vraiment le meilleur selon moi. Des chambres simples, confortables et propres (il faut avoir fait le tour des hôtels environnants pour comprendre que ce point est important). Énorme point fort, le service ! Ils sont tous adorables, qu’importe l’heure et le service, ils sont tous attentionnés. Cet avis me sert également de mémo, pour mon prochain séjour dans le coin ;). Je vous le recommande totalement.
Séjour de 1 nuit en octobre 2023
Réponse de Sukru le 4 oct. 2023
Dear Onur,Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal. It is amazing that you loved our team and everthing else! We look forward to welcoming you back to our hotel in the nearest future. Sincerely.Biter Hotel

10/10 Excellent

Onur

Séjour de 1 nuit en septembre 2023
Réponse de Sukru le 4 oct. 2023
Dear Onur,Thank you for your beautiful rate :-) See you soon. Best RegardsBİter Hotel

8/10 Bien

serge

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
La chambre correspond pas a la photo sur site Tres dessus et petit déjeuner negatif trss dessus aussi
Réponse de Sukru le 3 janv. 2023
Dear Serge , Thank you very much for your time to evaulate your recent stay and your kind comments.We are truly sorry that we could not make you fully happy - We will continue to do our best to improve our service quality.Best RegardsBiter Hotel

10/10 Excellent

ESLAM

Séjour de 1 nuit en décembre 2022
Réponse de Sukru le 21 déc. 2022
Dear Eslam,Thank you very much. We look forward to welcoming you back to our hotel in the nearest future.Best RegardsBiter Hotel

8/10 Bien

ferial

Voyage en couple
Les points forts : Personnel et service
L'emplacement,est parfait
Réponse de BİTER HOTEL le 29 nov. 2022
Dear Ferial, Thank you very much for your time to evalute your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overall and it is amazing that you loved our team! We look forward to welcoming you back to our hotel in the nearest future.

6/10 Satisfaisant

Seamaster

Les points forts : Personnel et service
Für den Preis angemessene Unterkunft. Personal ist sehr freundlich und hilfsbereit.
Séjour de 2 nuits en février 2024

2/10 Horrible

NIDAL

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Want to leave this hotel, cancel my stay and get r
Very bad and I stuck in the reservation. I booked for the next 4 days from 1st to 5th January but apparently I can not leave the hotel. They will not refund and I am not feeling safe here. I think you are doing a very bad business and locate very bad hotels and giving hi rate for them to cheat the people. Please. I want to leave the hotel today, cancel my reservation and be refunded. You as aHotel-com, you do not answer too.. Please I need a solution.
Séjour de 1 nuit en décembre 2023
Réponse de Biter Hotel le 6 janv. 2024
Dear Nidal,We need to specify very important points regarding this issue that we never cheat people and our prices are affordable. The second thing that your reservation was a single room non-refundable. Normally we had not to accept your refund but we did not want to make you unhappy at new year period and contacted with the travel agency regarding your refund.As you remember we explained that you could not accomodate as double if you have a single reservation and can not be given you twin beds. But unfortunately you brought your friend twice to the room and when we informed regarding this situation again , you changed your decision and did not want to stay in our hotel any longer. Therefore we do not accept this comment and can not agree with you.Best Regards

10/10 Excellent

Alexey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Biter Hotel le 9 janv. 2024
Dear Alexey,Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal. We look forward to welcoming you back to our hotel in the nearest future.Sincerely.Biter Hotel

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Odalar biraz
Séjour de 3 nuits en novembre 2023
Réponse de Sukru le 26 nov. 2023
Dear Guest,Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal. We look forward to welcoming you back to our hotel in the nearest future.Sincerely.Biter Hotel

10/10 Excellent

Ramazan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aile için mükemmel konum
Herşey için teşekkür ederiz.
Séjour de 2 nuits en octobre 2023
Réponse de Sukru le 10 oct. 2023
Dear Ramazan , Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal.We look forward to welcoming you back to our hotel in the nearest future.Sincerely.Biter Hotel

8/10 Bien

Plamen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2023
Réponse de Sukru le 11 oct. 2023
Dear Plamen , Thank you very much for your time to evaulate your recent stay and your rate. We look forward to welcoming you back to our hotel in the nearest future. Sincerely.Biter Hotel

8/10 Bien

NOZOMU

Les points forts : Propreté et personnel et service
部屋の清潔さ、快適さ、スタッフのホスピタリティは良かったです。 トイレの水が流れない時間帯がありましたが、水道やシャワーはどの時間帯も問題なく使えました。 部屋の鍵が壊れていて閉まらなかったのでスタッフに修理してもらいましたが、全体的には快適なホテルでした。朝になると近くのモスクからアザーンが聞こえて来ますが、それも含めてローカルな雰囲気を感じることができる良いホテルだと思います。
Séjour de 4 nuits en septembre 2023
Réponse de Sukru le 5 oct. 2023
Dear Nozomu,Thank you very much for choosing Biter Hotel and sharing your generous comments with us. We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at Biter Hotel in the nearest future.Yours sincerelyBiter Hotel

10/10 Excellent

Luis

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Muy muy buen lugar para quedarse
¡Excelente personal que atiende el hotel! El úniconproblema es que solo.pusieron agua el primer día y le falta un poco mas a la limpieza que hacen al cuarto. Yo regrese al hotel biter sobre todo por las personas que lo dirijen que son muy serviciales. ¡Gracias!
Séjour de 3 nuits en septembre 2023
Réponse de Sukru le 4 oct. 2023
Dear Luis,Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal. It is amazing that you loved our team and everthing else! We look forward to welcoming you back to our hotel in the nearest future. Sincerely.Biter Hotel

10/10 Excellent

LUIS

Séjour de 4 nuits en septembre 2023
Réponse de Sukru le 21 sept. 2023
Dear Luis,Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal. We look forward to welcoming you back to our hotel in the nearest future. Sincerely. Biter Hotel

6/10 Satisfaisant

Gary

Les points forts : Propreté
Quiet place, basic budget hotel
Séjour de 1 nuit en août 2023
Réponse de Sukru le 6 sept. 2023
Dear Gary,Thank you for your comment. We look forwards to see you here again. Have a brilliant day.Best RegardsBiter Hotel

10/10 Excellent

Hayri

Séjour de 2 nuits en août 2023
Réponse de Şükrü le 30 août 2023
Dear Hayri ,Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal. We look forward to welcoming you back to our hotel in the nearest future. Sincerely. Biter Hotel

8/10 Bien

Yasmin

Voyage en couple
Les points forts : Propreté et personnel et service
The staff are very friendly and helpful, give information/advice when asked and arrange airport transfer to suit your needs. Alhough the rooms are cleaned daily, that doesn't seem to include dusting, sweeping or mopping. They only serve breakfast, which is adequate and typically Turkish, though minimally varied.
Séjour de 8 nuits en mai 2023
Réponse de Sukru le 26 nov. 2023
Dear Yasmin,Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal. It is amazing that you loved our team and everthing else! We look forward to welcoming you back to our hotel in the nearest future.Sincerely.Biter Hotel

6/10 Satisfaisant

Botirjon

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de BİTER HOTEL le 18 avr. 2023
Thank you for your comment

10/10 Excellent

Aleksei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2023
Réponse de Sukru le 11 avr. 2023
Dear Aleksei,Thank you very much. We look forward to welcoming you back to our hotel in the nearest future. Sincerely.Biter Hotel

10/10 Excellent

sameer Ali

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a really good stay at biter hotel The rooms were clean, very comfortable, and the staff was amazing They were extremely accommodating and allowed us to check in early or late. The staff at this property are all great!
Séjour de 19 nuits en mars 2023
Réponse de Şükrü le 5 avr. 2023
Dear Sameer , Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal. It is amazing that you loved our team :) We look forward to welcoming you back to our hotel in the nearest future. Sincerely.Biter Hotel

10/10 Excellent

Lieve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff. Very helpful. Breakfast : tasty and sufficient. Bus stop at 200m. We will definitely come back.
Séjour de 6 nuits en mars 2023
Réponse de Sukru le 23 mars 2023
Dear Lieve,Thank you very much for your time to evaulate your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overal.We look forward to welcoming you back to our hotel in the nearest future. Sincerely. Biter Hotel

10/10 Excellent

Bryn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well-maintained hotel located within walking distance of all attractions in central Istanbul. Accommodating and friendly staff, comfortable rooms and good breakfast. Excellent choice in the price range.
Séjour de 2 nuits en décembre 2022
Réponse de Sukru le 13 déc. 2022
Dear Bryn, Thank you very much for your time to evalute your recent stay and your kind comments. We are truly delighted to read that you enjoyed your stay in overall.We look forward to welcoming you back to our hotel in the nearest future.Best RegardsBiter Hotel

10/10 Excellent

Zaher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I enjoyed my stay though I stayed in a small room
It was an amazing stay with a very friendly staff. Thank you for the Turkish launch you invited me to have out of your generosity. Thanks for the extension you gave me one hour after the checkout. The hotel has a nice restaurant and cafe place downside. Coffee, Tea and Water are free.
Séjour de 2 nuits en novembre 2022
Réponse de shadi . Biter Hotel. le 24 nov. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standarts. Hope we can welcome you and your loved ones in near future again. Sincerely,

8/10 Bien

Saliha

Séjour de 1 nuit en novembre 2022
Réponse de Sukru le 17 nov. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standarts. Hope we can welcome you in near future again. Sincerely.Biter Hotel.

6/10 Satisfaisant

Abdelhay

Séjour de 1 nuit en octobre 2022
Réponse de BİTER HOTEL le 31 oct. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standarts. Hope we can welcome you and your loved ones in near future again. Sincerely, shadi .

10/10 Excellent

müjgan

Séjour de 1 nuit en août 2022
Réponse de Şaban le 1 oct. 2022
Memnuniyetiniz ve değerlendirmeniz için çok teşekkür ederiz. Biter Hotel olarak her zaman sizleri misafir etmekten mutluluk duyacağız.

8/10 Bien

Hamide

Séjour de 3 nuits en septembre 2022
Réponse de Biter Hotel le 29 sept. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standards. Hope we can welcome you and your loved ones in near future again. sincerely shadi

10/10 Excellent

Paola

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Şükrü le 10 sept. 2022
Dear Paola,Thank you very much for your time to evalute your recent stay and your kind opinion. Hope we can welcome you and your loved ones in near future again.SincerelyBiter Hotel

10/10 Excellent

Justin, Farmington Hills

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really loved being here, the people are so nice and helpful. And it’s in a great location!
Séjour de 6 nuits en juillet 2022
Réponse de Sukru le 5 sept. 2022
Dear Justin,Thank you very much for your time to evaluate your recent stay and your kind comments. We are truly delighted to read that you enjoyed stay in overall. It is amazing that you loved our team and everything else! We look forward to welcoming you back to our hotel in the nearest future.Sincerely.Biter Hotel

8/10 Bien

Bassam

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Good stay nice people.
Crew is very helpful and friendly . When we ask for anything they try their best .Their English is fine ,we reserved 3 rooms missed some appliances and towels ,and they managed to provide. Ibrahim and Shady were most helpful also zyad ,Nazgul and Shaban.
Séjour de 12 nuits en juillet 2022
Réponse de Sukru le 5 sept. 2022
Dear Bassam,Thank you very much for your time to evaluate your recent stay and your kind comments. We are truly delighted to read that you enjoyed stay in overall. It is amazing that you loved our team and everything else! We look forward to welcoming you back to our hotel in the nearest future.Sincerely.Biter Hotel

10/10 Excellent

Sara

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 10 nuits en juin 2022
Réponse de Biter Hotel le 7 juil. 2022
We thank you. We will be happy to welcome you again in our hotel.

4/10 Médiocre

Ali

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
No fridge no shower curtain no safe deposit broken furniture
Séjour de 2 nuits en juin 2022
Réponse de Biter Hotel le 29 sept. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standards. Hope we can welcome you and your loved ones in near future again. sincerely shadi

10/10 Excellent

Mouwafac

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022
Réponse de BİTER HOTEL le 29 juin 2022
Teşekkürler...

2/10 Horrible

Mohamed

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Biter Hotel le 29 sept. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standards. Hope we can welcome you and your loved ones in near future again. sincerely shadi

6/10 Satisfaisant

Kyeongdoo

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
1. Noisy from the streets and other room was so loud. Hotel has no good soundproofing at all even though closing the windows. 2. The breakfast is terrible. 3. Bad smells from draining pipe. Only good one is parking lot.
Séjour de 2 nuits en juin 2022
Réponse de Biter Hotel le 29 sept. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standards. Hope we can welcome you and your loved ones in near future again. sincerely shadi

10/10 Excellent

Sangmin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2019
Réponse de Biter Hotel le 29 sept. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standards. Hope we can welcome you and your loved ones in near future again. sincerely shadi

10/10 Excellent

Mariam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
اقامة مريحة و تشعر كانك بين عائلتك
جيدة جدا الخدمة ممتازة و الاسعار ممتازة و المنظر جميل جدا الانترنيت جيد جدا
Séjour de 1 nuit en décembre 2019
Réponse de BİTER HOTEL le 29 sept. 2022
يسعدنا جدا أن نسمع أن تجربتك العامة في فندق Biter كانت ترقى إلى مستوى معاييرك. نأمل أن نتمكن من الترحيب بك وبأحبائك في المستقبل القريب مرة أخرى. بإخلاص شادي

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Çalışanlar çok cana yakın ve ilgili Odalar fiyat karşılığı yeterli İhtiyaç olan herşey mevcut Kaloriferler yanmıyor klima ile ısınıyorsun ama üşümedik
Séjour de 1 nuit en décembre 2019
Réponse de Biter Hotel le 29 sept. 2022
We are very happy to hear that your overall experience at Biter Hotel was up to your standarts. Hope we can welcome you and your loved ones in near future again. Sincerely shadi .

10/10 Excellent

JOSHUA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Staff, Great Views
The hotel has great views of the Golden Horn, as well as the Galata Tower and more. I am very appreciative of the service I received from the staff, especially Fatih, who were very friendly and accommodative to all of my needs. Tesekkurler!
Séjour de 3 nuits en octobre 2019
Réponse de Fatih le 27 nov. 2019
Thank you Freeman, Always welcome.