Penthouse, vue mer | 1 chambre, minibar, coffres-forts dans les chambres, bureau
Vérifier la disponibilité

Avis sur Bebek Hotel By The Stay Collection Adults only

Bebek Hotel By The Stay Collection Adults only
Bebek Mah. Cevdet pasa Caddesi No 34, Bebek Besiktas, Istanbul, Istanbul

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 72 avis sur 104." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 104." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 104." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 104." "
Note des voyageurs de 2 (Horrible), d’après 9 avis sur 104." "

9,6/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Eya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2021
Réponse de Sinan Kahriman le 29 mars 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Anna, Potomac

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xxx
Séjour de 2 nuits en avril 2024
Réponse de Sinan Kahriman le 3 mai 2024
Ms.Anna ,Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Roland

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wow
Séjour de 2 nuits en décembre 2023
Réponse de Sinan Kahriman le 19 mars 2024
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Ihsan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Sinan Kahriman le 21 févr. 2024
Merhaba Sebnem Hanım, Değerli yorumlarınız için çok teşekkür ederiz. Konaklamanız süresince hizmetlerimizden memnun kaldığınızı gördüğümüze çok sevindik.Sizi en yakın zamanda tekrar ağırlayabilmek ümidiyle.Saygılarımla.

10/10 Excellent

Sebnem

Séjour de 1 nuit en janvier 2024
Réponse de Sinan Kahriman le 10 janv. 2024
Merhaba Sebnem Hanım, Değerli yorumlarınız için çok teşekkür ederiz. Konaklamanız süresince hizmetlerimizden memnun kaldığınızı gördüğümüze çok sevindik.Sizi en yakın zamanda tekrar ağırlayabilmek ümidiyle.Saygılarımla.

6/10 Satisfaisant

Tüba

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Sinan Kahriman le 6 janv. 2024
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. However we try to reach you for have details about your bad experience and make it better for next. Please do not hesitate to reach us for make your bad experience to fix. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards

6/10 Satisfaisant

Marwah

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 5 nuits en novembre 2023
Réponse de Sinan Kahriman le 5 déc. 2023
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. However we try to reach you for have details about your bad experience and make it better for next. Please do not hesitate to reach us for make your bad experience to fix. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards

10/10 Excellent

alp, istanbul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Sinan Kahriman le 30 nov. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Seyfeddin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Sinan Kahriman le 9 oct. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

2/10 Horrible

Ercan

Bad receptionist
Réponse de Sinan Kahriman le 25 sept. 2023
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. However we try to reach you for have details about your bad experience and make it better for next. Please do not hesitate to reach us for make your bad experience to fix. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards

10/10 Excellent

Nisreen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved my stay everything was perfect the food service staff. I would stay there again for sure
Séjour de 2 nuits en septembre 2023
Réponse de Sinan Kahriman le 19 sept. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

yesim

Séjour de 2 nuits en août 2023
Réponse de Sinan Kahriman le 8 août 2023
Merhaba Yesim Hanım, Değerli yorumlarınız için çok teşekkür ederiz. Konaklamanız süresince hizmetlerimizden memnun kaldığınızı gördüğümüze çok sevindik.Sizi en yakın zamanda tekrar ağırlayabilmek ümidiyle.Saygılarımla.

10/10 Excellent

Erkan

Séjour de 1 nuit en juillet 2023
Réponse de Sinan Kahriman le 16 juil. 2023
Merhaba Erkan Bey,Değerli yorumlarınız için çok teşekkür ederiz, sizleri en kısa zamanda otelimizde tekrar misafir etmek isteriz. Saygılarımla.

10/10 Excellent

keyvan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
all excellent.
Séjour de 4 nuits en juillet 2023
Réponse de Sinan Kahriman le 13 juil. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

keyvan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I recently had the pleasure of staying at The Bebek Hotel by the Bosphore in Istanbul and I cannot speak highly enough of my experience. The staff at this hotel were incredibly helpful and went above and beyond to ensure that my stay was enjoyable. From the moment I arrived, I felt welcomed and well taken care of. The staff at the front desk were attentive and accommodating, providing me with all the information and assistance I needed. They were always ready with suggestions of places to visit and dine, ensuring that I made the most of my time in Istanbul. The hotel itself was beautiful and clean, with comfortable rooms and stunning views of the Bosphorus. The amenities provided were top-notch, making my stay even more comfortable and enjoyable. The attention to detail in every aspect of the hotel's design and services was truly impressive. What really set The Bosphorous apart from other hotels I've stayed at was the helpfulness of the staff. They made every effort to ensure that my needs were met and exceeded my expectations. Whether it was arranging transportation, making reservations, or simply answering my questions, they were always there with a smile and willingness to assist. I cannot thank the staff at The Bosphorous enough for their exceptional service. They truly made my stay in Istanbul memorable and I would highly recommend this hotel to anyone visiting the area. If you are looking for a hotel with helpful staff, stunning views, and a comfortable ambiance, The
Réponse de Sinan Kahriman le 8 juil. 2023
Dear Guest , Thank you for taking the time to review your stay with us and coming home to best address in town. We were so pleased to welcome you to our iconic hotel and to learn that everything lived up to delivering a truly memorable experience. We are thrilled you enjoyed your meal at restaurant. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcoming you back in the future. Kind Regards ,

10/10 Excellent

Carlos, Panama

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo muy bien
Séjour de 1 nuit en juin 2023
Réponse de Sinan Kahriman le 18 juin 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Umur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Sinan Kahriman le 26 avr. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Liliana, Miami

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was good !!
Séjour de 5 nuits en avril 2023
Réponse de Sinan Kahriman le 17 avr. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

8/10 Bien

Cem

Les points forts : Propreté, personnel et service, confort de la chambre
Konaklama Değerlendirme:
Boğaza karşı oluşu dışında f/p bir otel kesinlikle değil.
Séjour de 1 nuit en mars 2023

10/10 Excellent

Sahar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is my second stay at Bebek Hotel and it never fails. Best boutique hotel in Istanbul in the best area. Will return.
Séjour de 2 nuits en mars 2023
Réponse de Sinan Kahriman le 29 mars 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

alp, istanbul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Sinan Kahriman le 17 avr. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Kadirhan

Séjour de 1 nuit en janvier 2023
Réponse de Sinan Kahriman le 2 févr. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

2/10 Horrible

Samantha, Marina Del Rey

Réponse de Sinan Kahriman le 14 mars 2023
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. Please be assured that we have taken the issue into consideration and shared with our management team. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards

10/10 Excellent

Mehmet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Sinan Kahriman le 31 déc. 2022
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Ayman

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An excellent hotel . Thank you
Réponse de Sinan Kahriman le 31 déc. 2022
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Marwah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had an amazing stay at the hotel , the staff are soo welcoming and very kind specially Melis she made sure in every aspect that i was taking care of , the hotel feel like home plus the area is so nice ,the rooms are great specially the bosphurus suite I highly recommend :)
Réponse de Sinan Kahriman le 10 janv. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

8/10 Bien

Serhan Kazim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2022
Réponse de Sinan Kahriman le 10 janv. 2023
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

6/10 Satisfaisant

Emir

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They did not upgrade our room.
Réponse de Sinan Kahriman le 11 déc. 2022
Dear Mr. Köse ,Warm Greetings from Bebek Otel by The Stay.I kindly would like to inform you that we have only 22 rooms that's why usually we are not able to upgrade room.Please do not hesitate to reach us any further assistance.

10/10 Excellent

Sertan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Otel ve Gokhan beyin ilgisi cok iyidi .Herseyden cok memnun kaldim vale ucreti hariç :D
Séjour de 1 nuit en novembre 2022
Réponse de Sinan Kahriman le 28 nov. 2022
Merhaba Sertan Bey ,Değerli yorumlarınız için çok teşekkür ederiz , sizleri en kısa zamanda otelimizde tekrar misafir etmek isteriz.Saygılarımla.

10/10 Excellent

basil, richmond hill

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me and my wife love the place The hotel is good for pepouthat they party a lot :) The food was great Staff very friendly At night little nosy because a lot of party restaurant around the hotel but as I said me and my wife love it and we like to party every night ( vacation time :) I recommend this hotel * only one thing that I did not like is the Laundry service they charge me for 4 pcs about $50 and this rate very expensive compared to any hotel on the word .
Séjour de 4 nuits en novembre 2022
Réponse de Sinan Kahriman le 27 nov. 2022
Thank you for your kind comment. We will work dillegently to be worthy of your praise.I kindly would like to inform you that express laundry service is expensive than normal laundry service. Best Regards

4/10 Médiocre

Atalay, fairview

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Got a partial water view suite and was given a full city view with a view that was barely looking at the water. The windows completely brought the sound in from the street with cars, ppl yelling and busy traffic. The room bed was facing the apartments across the room in which everyone was looking in as the curtains were transparent. The tv placement in room was weird as you couldn’t watch tv from the bed. Finally, the worst and most disappointing was when I arrived back into the hotel from dinner at 11:30. I went out to the back deck / restaurant in which was 1/4 full. The guy running the back even after asking for a seat by the water. Which was completely open, made me sit on the wall. Completely far away. Which made me get up and leave. This was a Tuesday night at 11:30. The individual was very disrespectful and pretty much triggered me to completely give an honest review about the rest of my stay. The best part of the trip was the nicely built and designed rooftop. That is all. I will most likely not be staying here again. It is not worth the price being charged.
Séjour de 1 nuit en septembre 2022
Réponse de Sinan Kahriman le 29 sept. 2022
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. Please be assured that we have taken the issue into consideration and shared with our management team. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards

10/10 Excellent

Burak

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de Sinan Kahriman le 29 sept. 2022
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards

10/10 Excellent

Ahmad

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good, still waiting my refund for my pre authorization amount, about 10000 TL, till now not processed
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Mubarak

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
افضل اقامة
Séjour de 1 nuit en septembre 2022
Réponse de Sinan Kahriman le 13 sept. 2022
Dear Guest , Thank you for taking the time to review your stay with us and coming home to best address in town. We were so pleased to welcome you to our iconic hotel and to learn that everything lived up to delivering a truly memorable experience. We are thrilled you enjoyed your meal at restaurant. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcoming you back in the future. Kind Regards ,

10/10 Excellent

Mia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful bespoke hotel & incredible staff. Very loud from the roof top bar until 1am if you don’t like noise but if you like to party like us, it’s the best place!!!!
Séjour de 4 nuits en août 2022
Réponse de Sinan Kahriman le 13 sept. 2022
Dear Guest , Thank you for taking the time to review your stay with us and coming home to best address in town. We were so pleased to welcome you to our iconic hotel and to learn that everything lived up to delivering a truly memorable experience. We are thrilled you enjoyed your meal at restaurant. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcoming you back in the future. Kind Regards ,

2/10 Horrible

Ramin

Séjour de 1 nuit en août 2022
Réponse de Sinan Kahriman le 20 août 2022
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. Please be assured that we have taken the issue into consideration and shared with our management team. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards

6/10 Satisfaisant

Emrah

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2022
Réponse de Sinan Kahriman le 20 juil. 2022
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. Please be assured that we have taken the issue into consideration and shared with our management team. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards

10/10 Excellent

Hassan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel with friendly staff. Room’s need to have more lighting.
Séjour de 2 nuits en mars 2022
Réponse de Sinan Kahriman. Front Office Supervisor. le 5 mai 2022
Thank you for your kind comment. We will work dillegently to be worthy of your praise. Best Regards.

2/10 Horrible

Tolga

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Dåligt bemötande, Rummen har dålig belysning Och tjejen vid dörren är riktigt otrevlig och bitter.
Séjour de 2 nuits en février 2022
Réponse de Sinan Kahriman le 24 févr. 2022
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. Please be assured that we have taken the issue into consideration and shared with our management team. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards, Sinan Kahriman

10/10 Excellent

yesim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Sinan Kahriman le 14 déc. 2021
Dear Guest, Thanks for staying with us. We appreciate your feedback! Best Regards

8/10 Bien

Orhan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel is great. I had problem with the restaurant! Reservation was very difficult to impossible. We hardly found a spot at the bar. While we were there about an hour or so there were many tables empty. It was very disappointing. The food at the restaurant is not the best at all. People are going there for the place. I think they are trying to make the place more demanding by making it impossible to make reservation.
Séjour de 2 nuits en novembre 2021
Réponse de Sinan Kahriman le 27 nov. 2021
Dear Guest , First of all we’d like to let you know that your comments and suggestions are extremely important for us. We apologize that we werent able to meet your expectations. Please contact us directly and let us know about your issues so we can do our absolute best to be able to resolve them as soon as possible.

2/10 Horrible

Sadri

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, beautiful facility, beautiful view, comfortable room, excellent mattress but disco music until 3 AM was loud right under the room. Basically cannot sleep.
Séjour de 1 nuit en septembre 2021
Réponse de Semih Soylu le 10 nov. 2021
Dear Guest , Thank you for taking the time to review your stay with us. We always welcome feedback and greatly appreciate the detail you have provided. Please be assured that we have taken the issue into consideration and shared with our management team. We do hope you will return in the future, in order that we can deliver to you a truly memorable Bebek Hotel By The Stay experience. Best Regards,

10/10 Excellent

Saif

Séjour de 1 nuit en septembre 2021
Réponse de Semih Soylu le 4 oct. 2021
Dear Guest, Thanks for staying with us. We appreciate your feedback! Best Regards ,

10/10 Excellent

Alper

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Semih Soylu le 4 oct. 2021
Sayın Alper Bey , Bebek Hotel Member Of The Stay Collection'a göstermiş olduğunuz ilgi ve geri bildiriminiz için teşekkür ederiz. Tekrar ağırlamak dileğimizle ... Saygılarımla,

10/10 Excellent

Aysel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Die Lage war super. Das Frühstück ebenfalls sehr fein.
Séjour de 2 nuits en août 2021
Réponse de Semih Soylu le 4 oct. 2021
Lieber Gast, Vielen Dank, dass Sie sich für Bebek Hotel Member Of The Stay Collection für Ihren Aufenthalt entschieden haben und sich die Zeit genommen haben, Ihre wertvollen Meinungen mit uns zu teilen. Wir möchten Sie so schnell wie möglich mit unserem üblichen lächelnden Gesicht und unserem hochwertigen Service wieder in unserem Hotel begrüßen. Mit freundlichen Grüßen aus İstanbul,

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, views and decoration. Expect to have some noise though as there is a restaurant downstairs and bars nearby so there will be some noise until midnight but it is not disturbing. There is also a mosque and that's a bit of a different story with the morning prayer at 5am. You can have a nice walk next to the sea and the hotel restaurant is very good.
Séjour de 3 nuits en août 2021
Réponse de Semih Soylu le 21 août 2021
Dear Guest , Thank you for taking the time to review your stay with us and coming home to best address in town. We were so pleased to welcome you to our iconic hotel and to learn that everything lived up to delivering a truly memorable experience. We are thrilled you enjoyed your meal at restaurant. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcoming you back in the future. Kind Regards ,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location
Séjour de 3 nuits en août 2021
Réponse de Semih Soylu le 21 août 2021
Dear Guest, Thank you for having chosen the Bebek Hotel Member Of The Stay Collection for your stay in Istanbul and for taking the time to share your feedback. We were pleased to see you had enjoyed your overall stay with us and we look forward to welcoming you back in the future. With kindest regards,

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I didn’t really understand that the reason that this is an adult-only hotel is because it is a club with loud music and partying until very late. The water in the bathroom sink wasn’t running. Apparently a pipe was broken somewhere. The main room light flickers so badly that it isn’t usable. Most of the staff weren’t wearing masks at all. And the reception woke me up at 2 am to tell me that my syringes had been delivered. I hadn’t ordered any syringes so I didn’t know what that was about.
Séjour de 1 nuit en août 2021
Réponse de Front Office Manager le 10 août 2021
Dear Guest , First of all, we would like to thank you very much for choosing to stay at Bebek Hotel Member Of The Stay Collection and taking the time to express your valuable feedback. We were very sorry to learn that your overall experience with us was not up to your expectations. Please accept our most sincere apologies, as this is not in keeping with what we strive to achieve on a consistent basis. We have reviewed all your feedback with our teams for immediate address and redress.Guest comments such as yours are our most valuable means of monitoring our services and the only way of continue improving upon, and achieving as well as maintaining service excellence. Any plans you may have in the future to visit our hotel , we would be more than happy to assist. Yours sincerely, Semih Soylu

2/10 Horrible

Ferdi

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Gürültüü
Çok gürültülü bir otel, yalıtım hiç yok, otopark cok pahalı ve güvensiz dışarda bir firma, çok eski havasız, basık bir otel.
Séjour de 1 nuit en juillet 2021
Réponse de Front Office Manager le 6 août 2021
Değerli Misafirimiz , Öncelikle, Bebek Hotel Member Of The Stay Collection’ı tercih edip, deneyimlerinizi paylaştığınız için teşekkür ederiz. Yaşamış olduğunuz bazı aksaklıklardan dolayı üzgün olduğumu dile getirmek isterim. Vermiş olduğunuz detaylar yönetim ekibimiz tarafından hassasiyetle incelenecek olup bir sonraki deneyiminizde size daha iyi bir hizmet sunabilmek için gerekli tedbirler alınacaktır. Sizi tekrar ağırlayabilmeyi ve beklentilerinizin üzerinde, en iyi hizmeti sunabilmeyi ümit ediyor, değerli yorumlarınız için bir kez daha teşekkür ediyoruz. Saygılarımla , Semih Soylu

10/10 Excellent

Kerim

Séjour de 1 nuit en juillet 2021
Réponse de Front Office Manager le 6 août 2021
Sayın Misafirimiz, Değerli zamanınızdan ayırıp paylaştığınız geri bildiriminiz için teşekkür ederiz. Saygılarımla, Semih Soylu