Avis
8,8
Excellent
9,4/10
Propreté
9,0/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
10 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
4/10 Médiocre
Philip, Falmouth
Voyage en couple
18 mai 2023
Les points forts : Propreté et personnel et service
Philip
Séjour de 2 nuits en mai 2023
10/10 Excellent
Simon James
Voyage en famille
16 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Birthday family holiday
Simon James
Séjour de 3 nuits en avril 2023
6/10 Satisfaisant
John
16 août 2022
Very ordinary hotel set in a beautiful location.
John
Séjour de 4 nuits en août 2022
6/10 Satisfaisant
Susan
Voyage en famille
8 août 2021
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointing stay
Susan
Séjour de 3 nuits en août 2021
Réponse de Fynn le 16 sept. 2021
Dear Susan,
We are sorry to hear of your disappointment during your 3 night stay. As I'm sure you can appreciate, this year is a very different one due to the pandemic still being an issue. The team have been taking extra precautions due to the rising cases across the islands, by limiting contact time within guest rooms, which are in place to help protect our guests, staff, visitors and islanders alike. Thankfully, we have managed to ensure we have stayed open and operational for the season, whereas some businesses have had to close, so we still stand by our decision to limit the offering of servicing guest rooms daily during their stay this year. We are happy to replace and replenish any room items via request from guests and will arrange small services for our long stay guests at present. Our team regularly clean and sanitize all public areas in the hotel and ensure than the hand sanitizing stations are fully stocked, so apologies if you found this wasn't the case.
It's great to hear that you enjoyed the service that our staff provided and thank you kindly for noting this.
We hope to be able to welcome you back one day in the future when hopefully the offerings will be back to our normal standard.
6/10 Satisfaisant
Beverley
Voyage en famille
2 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beverley
Séjour de 4 nuits en août 2020
10/10 Excellent
Voyageur vérifié
Voyage en couple
14 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
Réponse de General Manager le 23 sept. 2019
Dear Anonymous
Thank you for taking the time to share your recent experience with us and we look forward to welcoming you back
Kind regards
Scott
General Manager
10/10 Excellent
Voyageur vérifié
31 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
10/10 Excellent
Voyageur vérifié
22 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
8/10 Bien
Voyageur vérifié
Voyage avec des animaux de compagnie, Voyage en couple
17 juil. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 4 nuits en juillet 2019
10/10 Excellent
Martin
8 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Most dog-friendly hotel My pooch hasever stayed in
Martin
Séjour de 4 nuits en juillet 2019
10/10 Excellent
Voyageur vérifié
Voyage en couple
24 mai 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mai 2019
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
8 mai 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 3 nuits en mai 2019
10/10 Excellent
M
29 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A memorable stay.
M
Séjour de 2 nuits en avril 2019
10/10 Excellent
John
23 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel
John
Séjour de 2 nuits en octobre 2018
Réponse de Management le 22 nov. 2018
Dear John,
Many thanks for taking the time to share your recent stay and experience with us and your feedback has been shared with the team.
We do hope to welcome you back once again in 2019.
Kind Regards & Best Wishes
Management
10/10 Excellent
Barbara, England
4 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service from start to finish
Barbara
Séjour de 3 nuits en septembre 2018
Réponse de Management le 22 nov. 2018
Dear Barbara,
Many thanks for taking the time to share your recent experience with us and we are pleased to learn the visit had been enjoyed from the beginning to the end.
We do look forward to welcoming you back in 2019.
Kind Regards & Best Wishes
Management
10/10 Excellent
lori
27 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We will DEFINITELY be back!
lori
Séjour de 2 nuits en septembre 2018
Réponse de Management le 22 nov. 2018
Dear Lori,
Thank you for taking the time to share your recent experience with us and pleased to learn and read that your experience had been enjoyed as much as you say.
We do hope and look forward to being able to welcome you back.
Kind Regards & Best Wishes
Management
10/10 Excellent
Jane, Fairfax California
21 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jane
Séjour de 5 nuits en septembre 2018
8/10 Bien
Julie
16 sept. 2018
Relaxing break
Julie
Séjour de 1 nuit en septembre 2018
Réponse de Management le 18 sept. 2018
Dear Julie,
Thank you for taking the time to share your recent experience with us.
We do hope to welcome you back in the future.
Kind Regards & Best Wishes
Management
8/10 Bien
Voyageur vérifié
5 sept. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en août 2018
Réponse de Management le 18 sept. 2018
Dear Anonymous
Many thanks for taking the time to share your feedback with us.
Your comments have been shared with our team along with feedback being taken on board.
Please do rest assured, we as a team and company here are always wishing to improve our offering.
Kind Regards & Best Wishes
Management
8/10 Bien
James
31 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 2 nuits en août 2018
Réponse de Management le 18 sept. 2018
Dear James,
It is a pleasure to read that you have enjoyed the Islands and the magnificent location that we are fortunate to be based on.
We do offer our lower restaurant to those traveling, visiting, staying or dining with us here without dogs, in our lower restaurant.
Kind Regards & Best Wishes
Management
10/10 Excellent
Voyageur vérifié
9 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en août 2018
Réponse de Management le 1 sept. 2018
Dear Anonymous,
Many thanks for taking the time to share your recent visit with us.
We are pleased you enjoyed the beauty of these Islands and do hope to welcome you back in the near future.
Kind Regards & Best Wishes
8/10 Bien
Voyageur vérifié
27 juil. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Fantastic location but slow service at breakfast
Voyageur vérifié
Séjour de 1 nuit en juillet 2018
Réponse de Management le 18 sept. 2018
Dear Anonymous,
Thank you for taking the time to share your opinion with us.
It is a shame that you did not experience our lunch or dinner offering and I am sorry to learn our breakfast offering was not up to the standard we at least wish it to be.
I would like to assure you that our service has improved greatly and we are continually striving to improve our services and learn from our shortcomings.
Kind Regards & Best Wishes
10/10 Excellent
Voyageur vérifié
25 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en juillet 2018
Réponse de Management le 1 sept. 2018
Dear Anonymous,
Many thanks for taking the time to share your recent experience and stay with us.
We do hope to welcome you back in 2019 if not before.
Kind Regards & Best Wishes
8/10 Bien
Bob, Exeter, UK
29 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Location
Bob
Séjour de 1 nuit en juin 2018
10/10 Excellent
paul, Dorset
27 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pretty nearly perfect
paul
Séjour de 2 nuits en juin 2018
8/10 Bien
Voyageur vérifié
5 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 day break.
Voyageur vérifié
Séjour de 2 nuits en mai 2018
10/10 Excellent
Fiona
10 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Karma IOS
Fiona
Réponse de Bjoern Duerr le 15 mai 2018
Dear Fiona,
Thank you for taking the time to review your recent stay with us at Karma St. Martin's. We are very happy, that you were able to fully enjoy your stay and we hope to see you again in the near future.
Kind regards,
Bjoern Duerr
General Manager
10/10 Excellent
Voyageur vérifié
1 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en avril 2018
Réponse de Bjoern Duerr le 11 mai 2018
Dear Traveller,
We appreciate your comments and we would like to thank you, for taking the time to write those. It is always great to hear, that someone enjoyed their stay.
We hope to see you again in the future.
Kind regards,
Bjoern Duerr
General Manager
10/10 Excellent
Kim
2 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Karma - the loveliest hotel on the Scillies!
Kim
Séjour de 5 nuits en octobre 2017
Réponse de Francesca le 7 nov. 2017
Dear Kim,
What a pleasure to read your review about your recent stay with us at Karma St. Martin's. Thank you!
We hope to see you again.
Kind regards,
Bjoern Duerr
General Manager
10/10 Excellent
Chris, U.K
21 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Hotel 40m from the beach!!!!!!
Chris
Séjour de 7 nuits en septembre 2017
Réponse de Bjoern Duerr le 16 oct. 2017
Dear Chris,
Thank you very much for your great feedback. We are very happy, that you were able to fully enjoy your stay with us at Karma St. Martin's.
We hope to see you again in the future.
Kind regards,
Bjoern Duerr
General Manager
10/10 Excellent
Voyageur vérifié
10 août 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brought back memories
Voyageur vérifié
Réponse de Francesca le 15 août 2017
Dear Traveler,
Thank you very much for your kind review. We are happy, that you were able to fully enjoy your stay with us at Karma St. Martin's and the Island itself. We are looking forward to welcoming you again in the future.
Kind regards,
Bjoern Duerr
General Manager
8/10 Bien
cathy, devon
28 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beach life
cathy
Réponse de BjoernDuerr le 3 juin 2017
Dear Cathy,
Thank you very much for your kind words, even though we could not impress you with our breakfast. Please be assured, that I will pass on you compliments towards our staff. We hope to see you again.
Kind regards,
Bjoern Duerr
General Manager
10/10 Excellent
Voyageur vérifié
12 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel on the beach
Voyageur vérifié
Réponse de BjoernDuerr le 16 mai 2017
Dear Traveler,
Thank you very much for your kind words. I will certainly share your feedback with the whole team, since this is the heart of the Karma experiences. And we are happy, that you were able to fully enjoy your holiday with us at Karma St. Martin's.
We would love to welcome you again in the near future.
Kind regards,
Bjoern Duerr
General Manager
10/10 Excellent
Voyageur vérifié
2 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de BjoernDuerr le 3 mai 2017
Dear Traveler,
Thank you very much for your kind review and sharing your experiences with us. It is a pleasure to read that you enjoyed your stay and we are looking forward to welcoming you again in the near future.
Kind regards,
Bjoern Duerr
General Manager
10/10 Excellent
Gavin
13 nov. 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Beautiful secluded hotel
Gavin
Réponse de General Manager le 23 nov. 2016
Dear Traveller,
We are very appreciative of the time and effort you spent to share this review with us. We are delighted to read that you enjoyed your recent visit, as guest satisfaction is at the heart of the Karma experience. And we are looking forward to welcoming you again next season.
Kind regards,
Bjoern Duerr
Acting General Manager
10/10 Excellent
Voyageur vérifié
17 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Get away from it all
Voyageur vérifié
Réponse de Bjoern le 19 sept. 2017
Dear Guest,
Thank you in advance for taking the time to share a little good Karma on Expedia. It is always great to be recognised and your kind words are very much appreciated. Thank you again for this wonderful review and we look forward to creating another outstanding experience for you next time you visit Karma St Martins.
Kind regards,
Bjoern Duerr
Acting General Manager
8/10 Bien
V, England
13 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Contemporary small hotel in stunning location
V
Réponse de Bjoern le 16 sept. 2016
Dear V,
Thank you very much for your kind words and your detailed review on Expedia. We are happy to read, that you were able to fully enjoy your stay with us in Karma St. Martins. We hope to see you back next season.
Kind regards,
Bjoern Duerr
Acting General Manager
6/10 Satisfaisant
anne, oxfordshire
20 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
disappointed
anne
Réponse de General Manager le 22 août 2016
Dear Anne,
We are very appreciative of the time and effort you spent to share this review with us. It is always a pleasure to read about how much you enjoyed your time while staying with us at Karma St. Martins. However, I regret to learn that not every experience lived up to your expectations. Guest satisfaction is essential, and there’s no excuse for you not having the time of your life, at all times, whilst on holiday. It is only through honest feedback that we can continue to improve the iconic Karma experience, and I hope that you will please accept my sincere apology.
Kind regards,
Bjoern Duerr
Acting General Manager
8/10 Bien
vivienne, Dover
10 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place to stay
vivienne
8/10 Bien
Paul, Axminster
6 juil. 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Beautiful but pricey.
Paul
10/10 Excellent
Pete
5 juin 2016
Les points forts : Propreté, personnel et service, confort de la chambre
Pete
10/10 Excellent
Clare, Yelverton
17 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Real Treat!
Clare
10/10 Excellent
Featheg, Wiltshire
8 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
St Martin's remains wonderfully idyllic
Featheg
10/10 Excellent
Diana, Truro
4 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic location for relaxation
Diana
8/10 Bien
Ehepaar, Bottrop
28 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ruhig, schöner Blick auf Garten und Meer
Ehepaar
Réponse de Francesca le 3 oct. 2015
Thank you for your review of Karma St. Martin's. I am glad you enjoyed the hotels location and views. We are perfectly situated on one of the prettiest beaches in Scilly. I am sorry to hear that you didnt enjoy the buffet options here at the hotel. This is something we will strive to improve upon.
8/10 Bien
Susan, Camberley
27 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sheer joy
Susan
Réponse de Francesca le 28 nov. 2015
Hi Susan,
Thank you for staying with us at Karma St. Martin's. The isles of Scilly is the perfect destination to relax and unwind. I am proud of the whole team here and what they have acheived. We hope to see you again soon.
Kind regards
Francesca
10/10 Excellent
Jean Blanc, St Ives
23 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent location great staff excellent chef
Jean Blanc
Réponse de Francesca le 28 sept. 2015
Hi Jean,
Thank you so much for your 5 out of 5 review of Karma St. Martin's. We are glad you loved the food, I have passed on your kind comments to the head chef here. We will do a sun dance for your return!
Kind Regards
Francesca
2/10 Horrible
Jeremy, London
9 sept. 2015
Les points forts : Propreté
Les points faibles : Personnel et service
Not recommended
Jeremy
8/10 Bien
J, Bristol
28 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful location and extremely comfortable
J
Réponse de Francesca le 1 sept. 2015
Thank you for your review. I am sorry that you experienced delays in food service but I am glad to hear you enjoyed the food. We have problems with BT but we have now dedicated an office wifi line to the guests which will hopefully improve things until we can get it fixed. It was lovely to meet you and your family and we hope you shall return soon.
Kind Regards
Francesca