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Avis sur MacDougall Clansman Hotel

2 out of 5
MacDougall Clansman Hotel
103 Church Street, Inverness, Scotland

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 113 avis sur 180." "
Note des voyageurs de 8 (Bien), d’après 55 avis sur 180." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 180." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 180." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 180." "

9,6/10

Propreté

9,8/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Manon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Accueil chaleureux, hotel avec cachet écossais des plus charmant.
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Familial
Hôte familial, accueil chaleureux et ambiance chaleureuse. Petit déjeuner copieux, et lorsque nous devions partir avant l’heure du petit déjeuner pour une expédition on a préparé une table pour nous, dans la salle de déjeuner, avec croissants, fromages, céréales, café, etc. Très attentionnés.
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Simone

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019

6/10 Satisfaisant

Charles

Les points forts : Propreté, personnel et service, confort de la chambre
Bon accueil. Chambre mal insonorisée. Stationnement aléatoire d’un centre-ville Petit déjeuner anglais copieux
Séjour de 1 nuit en mai 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2019
Réponse de Iain le 25 févr. 2019
Dear Guest, Thank you very much for taking the time to review us following your recent stay.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2019
Réponse de Iain le 13 févr. 2019
Thank you for taking the time to leave a review following your recent stay with us. We were thrilled to receive 8 out of 10 and hope to have you with us again in the future.

8/10 Bien

Sophie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bon rapport qualité prix
Séjour de 1 nuit en octobre 2018
Réponse de Iain le 9 oct. 2018
Merci beaucoup pour votre aimable critique. J’espère que vous avez passé un bon séjoir chez nous. À la prochaine.

10/10 Excellent

Rena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The personal touch. Iain was so helpful.
Séjour de 4 nuits en avril 2024

10/10 Excellent

Harry

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The guy that greeted me was very hospitable and nice to talk to. He made me feel very welcome and also allowed me to leave my belongings on the premise before checking in and after i checked out, so i wouldn't be carrying them with me everywhere. If traveling to Inverness in future, i would definitely be considering staying in this hotel again. Also, the entire hotel is really well decorated, and has a lot of interesting pictures of Scottish heritage and the different clans which I enjoyed looking at
Séjour de 1 nuit en avril 2024

10/10 Excellent

Richard, Lambsburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Jean, Plymouth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable room, pleasant staff, excellent location. Parking is an issue. There is limited one-hour parking on the street for £2, and free overnight. There is a nice inexpensive parking garage about two or three blocks away.
Séjour de 4 nuits en octobre 2023

8/10 Bien

Paul

Les points forts : Propreté et personnel et service
Decent place but a little tired. The bed was small and uncomfortable, but the host was very friendly and the location very good.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Gordon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The owners/staff were very helpful. We were there fr one night only and we were quite pleased.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

David

Séjour de 4 nuits en septembre 2023

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a family run hotel that met my needs perfectly. It was a very easy walk from the Inverness train station with lots of shopping, restaurants, and sites within walking distance. Leaky Bookstore is very close too! The gentleman who runs the hotel is fantastic. He insisted on carrying my suitcase up the stairs. Service was excellent, and breakfast was lovely. If I visit Inverness again, I will definitely book this hotel again!

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Inverness Charming B&B
Loved our stay at the MacDougall Clansman. We were only in Inverness for two nights and this was the perfect location. Walking distance from many shops, pubs, and restaurants. There isn't an elevator and I had large luggage. Iain was really sweet to carry it up the stairs for me. The breakfast each morning was the best we had in all our stay in Scotland. I would stay here again.
Séjour de 2 nuits en août 2023

10/10 Excellent

Carolyn

Séjour de 3 nuits en août 2023

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This little place is an absolute gem. It is very central and easily walkable from the train station. There are about a million dining and shopping options in the surrounding blocks (make sure you make a dinner reservation Th-Su in the summer)!! Pretty standard amenities in an old building, but what sets them apart is the service. Made to order breakfast in the morning?? Yes please! They were very accommodating with early departures for day tours, having a grab-and-go breakfast selection. They were also very accommodating with allowing us to leave our bags for a while the day we checked out. It is clear that they very much care about their guests’ experiences and are so kind. Would absolutely return.
Séjour de 4 nuits en juillet 2023

10/10 Excellent

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and super helpful!! Great breakfast and a take away snack early in morning was great. Quiet and cozy. Thank you
Séjour de 3 nuits en août 2023

10/10 Excellent

Amanda

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An absolute delight. Traditional and down to earth. I was made to feel welcome as soon as I arrived. Iain went above and beyond and was helpful all along. There are no frills here. If you want a hotel that’s the same in every city then go there. Breakfast is simple but cooked to order and perfect. Rooms are basic but very clean. All I needed in a stay, clean, confortable abs friendly - I will recommend this hotel to others I know who will appreciate the very friendly and down to earth ambience.
Séjour de 3 nuits en août 2023

10/10 Excellent

Karen

Séjour de 5 nuits en juillet 2023

10/10 Excellent

Erin

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Miho

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Julia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a lovely 2 night stay here. Very clean room and a delicious breakfast. Had to leave early this morning, before breakfast was open but they very kindly made sure I could still have breakfast. Great service! Location is great, very close to the railway station and city center. Definitely a recommendation for anyone planning to stay in Inverness.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Eva

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was so darn charming! From the proprietor(s), to the excellent breakfast, to the immaculate room, to Inverness itself. The best nights sleep I had in my 2.5 weeks in the UK! Check out nearby Leakey's Bookshop if so inclined.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Rachel

Séjour de 2 nuits en juillet 2023

8/10 Bien

Yvonne

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good value for cost.
Séjour de 2 nuits en juin 2023

8/10 Bien

Svein Alf

Séjour de 6 nuits en juin 2023

10/10 Excellent

Carolyn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect, clean hotel in the heart of the dining and music scene in Inverness. Excellent host and excellent breakfast.
Séjour de 3 nuits en juin 2023

10/10 Excellent

Shea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WONDERFUL PLACE!
Lucy and Ian are an absolute delight. My train got stuck before Aberdeen due to a road accident, so I gave the hotel a call to let them know I’d be late for check-in hours and to ask what I should do. Lucy gave me easy walking directions from the train station in case I didn’t have them, and then Ian stayed up for me to get there after business hours at 10:45pm! They truly care about their patrons and they make you feel important to them. I’ve been staying all over the UK for the past 2.5 weeks and this place honestly deserves a better star rating. I would recommend this hotel to anyone including my closest family and friends, and that’s really saying something! A definite little gem with wonderful staff.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staying at the Macdougall Clansman Hotel was probably the highlight of our Scotland trip that my fiancé and I took. We traveled to Glasgow, Edinburgh and finally Inverness where we stayed here. We had the best experience from check in and meeting Ian. He was so accommodating and kind, he truly made our experience exceptional. Our room was very clean and comfortable. Breakfast was delicious as well. Thank you for having us! I definitely recommend this place! We loved it! Definitely will be back!
Séjour de 2 nuits en mai 2023

8/10 Bien

PB

Séjour de 4 nuits en juin 2023

10/10 Excellent

Jere

Les points forts : Propreté, personnel et service, équipements
Séjour de 2 nuits en mai 2023

10/10 Excellent

kaye

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful place, friendly staff, very clean
Séjour de 3 nuits en mai 2023

10/10 Excellent

Tina

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Although we were in and out touring Inverness, Ian and Lucy we very hospitable and attentive. I would definitely recommend visiting this Hotel to anyone staying in the area.
Séjour de 4 nuits en mai 2023

10/10 Excellent

GUSTAVO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente!
Excelente hotel famíliar, café da manhã ótimo!
Séjour de 2 nuits en avril 2023

10/10 Excellent

Mairi

Séjour de 3 nuits en avril 2023

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2022

8/10 Bien

ROBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2022

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hosts and great location!
Everything was smooth from check-in to check-out, the hosts made sure the guests are taken care of. We stayed here during our 3-Day tour around the Highlands. Even though we have to leave the hotel early each morning, they still prepared some breakfast items for us to go with! Thank you Lucy and Ian for providing such great services!
Séjour de 2 nuits en août 2022

10/10 Excellent

Jenny

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just a lovely friendly place to stay
Séjour de 2 nuits en août 2022

10/10 Excellent

Elisabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trivelig betjening med stor kunnskap om hotellets historie. Kommer til og besøke dette hotellet ved neste anledning.
Séjour de 2 nuits en août 2022

10/10 Excellent

Leslie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place!
This hotel was an easy walk from the train and bus stations (which are pretty much side-by-side). The front door was locked (COVID) but the desk guy was right there to check me in. He was always on hand and always nice. My room was on the streetfront, but Inverness is quiet and I enjoyed the view. This was a really nice room, with plentiful plugs, good hot water, comfortable beds and a nice breakfast, made to order each day and served in a pleasant dining room. Also, they were willing to give me the same breakfast, but early, on the day I had an early tour start.
Séjour de 5 nuits en septembre 2021

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant place, great host, great location.
Amazing host, very clean and tidy and great breakfast. Really appreciated the great advice on where to find a rental car and places to go.
Séjour de 2 nuits en octobre 2021
Réponse de Iain, Reception le 19 oct. 2021
Thank you very much Robert. It's really good to know you found us clean and tidy and found our suggestions helpful. Thanks again.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hospitality at its best
I sensed the hotel would be special as soon as I received an email from the proprietor, offering advance information about the hotel and its location. This first impression was surpassed on arrival with a warm welcome from the proprietor. As tourists, the hotel was perfect but some guests may find the absence of a restaurant, serving lunch and dinner, or a bar, to be limiting. For the regular tourist or guest, the full Scottish breakfast served between 0800 and 0915 will be appreciated. The hotel’s location about ten minutes walk from the train and bus stations will be a bonus as were the many restaurants, even close to the hotel. The next time I visit Inverness, The MacDougall Clansman Hotel will be my hotel of choice.
Séjour de 5 nuits en septembre 2021
Réponse de Iain, Reception le 5 oct. 2021
Thank you very much for leaving your comprehensive and kind review following your recent stay with us. We were really pleased to read that you were happy with our hospitality and that you would choose us on a future visit to Inverness. Thank you again.

10/10 Excellent

Will

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An ideal one night stop over on the way back to the North East of England from the Orkneys
Séjour de 1 nuit en août 2021
Réponse de Iain, Reception le 14 sept. 2021
Thank you Will. Good to have you with us on your journey back home.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
So Friendly & Helpful
Lovely place to stay in the heart of the city centre. Was cycling the Etap and had made a few additional requests, all of which were accommodated so wonderfully well. Thank you so much.
Séjour de 1 nuit en août 2021
Réponse de Iain, Reception le 14 sept. 2021
Thank you so much for your kind comments, which are much appreciated. Hope we can be of help to you on a future visit.

10/10 Excellent

Marta

Les points forts : Propreté, personnel et service, confort de la chambre
Good location that feels like home
The hospitality is great! You feel like home! The owner just accepts you as one of his personal guests! Location is great!
Séjour de 2 nuits en août 2021
Réponse de Iain, Reception le 18 août 2021
Hi Marta, it's really good to read your kind comments about your recent stay and to know that you felt at home with us. We hope to meet you again some day. Thank you so much.

10/10 Excellent

Eros

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021
Réponse de Iain, Reception le 9 août 2021
Thanks so much for your high rating Eros. This is much appreciated.