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Avis sur Columba Hotel Inverness by Compass Hospitality

3 out of 5
Columba Hotel Inverness by Compass Hospitality
7 Ness Walk, Inverness, Scotland

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 306 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 374 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 167 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 102 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 51 avis sur 1000." "

7,8/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Bethan le 17 déc. 2023
Dear Vincent, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

10/10 Excellent

Dominique

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Gabriel le 24 oct. 2023
Thank you for your rating.We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

6/10 Satisfaisant

Fabien, MONTUSSAN

Séjour de 1 nuit en octobre 2023
Réponse de Columba Team le 25 oct. 2023
Thank you for your rating.We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

10/10 Excellent

Maeva

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff very helpful, nice hotel. We loved it and if we ever come back in scotland, we will make sure to come back in this hotel
Réponse de Gabriel le 17 oct. 2023
We are so pleased to see that you enjoyed your stay with us! Thank you for taking the time to write this review. We look forward to welcoming you back in the future.

8/10 Bien

Veronique

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel sympas mais accueil a revoir surtout celui du restaurant
Séjour de 1 nuit en septembre 2023
Réponse de Gabriel le 7 oct. 2023
Thank you for taking the time to write this review, your feedback has been taken on board and passed to the relevant teams. I hope to welcome you back in the future.

8/10 Bien

Sylvie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place for a night or 2.
Séjour de 1 nuit en juillet 2023
Réponse de Columba Team le 5 août 2023
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

8/10 Bien

MADERT

Séjour de 1 nuit en mai 2023
Réponse de Bethan le 3 mai 2023
Dear Madert, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Bethan le 7 janv. 2023
Dear Traveller, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Satisfaisant

Frederic

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Tracey le 28 sept. 2021
Thank you for your feedback

10/10 Excellent

GEORGIA

Les points forts : Propreté et personnel et service
Déçu
Un peu déçu de la chambre vu le prix. Belle bâtisse extérieure mais peu de charme à l'intérieur. Vue sur une ruelle 😪 Je m'attendais à mieux !!!
Séjour de 1 nuit en mars 2020
Réponse de The Columba Team le 16 mars 2020
Thank you for the great review of Columba Hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Bien

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de The Columba Team le 1 déc. 2019
Thank you for your feedback. We are delighted to hear you enjoyed your stay and hope to see you again soon.

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location of the hotel is ideal for visiting Inverness and for the departure service to the Lockness. Bedding of the room and room is very quiet. An axis of progress .... change the windows. Nice breakfast
Séjour de 1 nuit en octobre 2019
Réponse de The Columba Team le 23 oct. 2019
Thank you for your feedback. We are delighted to hear you enjoyed your stay and hope to see you again.

8/10 Bien

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
We spent 4 nights. Nice hotel, great location close to everything. Staff friendly and very helpful. Good breakfast but haggis wasn't that great. That's the only negative point.
Séjour de 4 nuits en septembre 2019
Réponse de The Columba Team le 9 sept. 2019
Thank you for your feedback of Columba Hotel. We are glad to see you enjoyed your stay and hope to see you again soon.

8/10 Bien

Arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de The Columba Team le 13 août 2019
Thank you for your feedback, it is appreciated!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2019
Réponse de The Columba Team le 11 avr. 2019
Thank you for your review

8/10 Bien

Amber

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel. Best part was the premium location.
Séjour de 2 nuits en mai 2024

8/10 Bien

Jacqueline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location for an overnight in Inverness
Séjour de 1 nuit en mai 2024
Réponse de The Columba Team le 26 mai 2024
Hi Jacqueline,Thank you for your kind review. We appreciate your feedback.

6/10 Satisfaisant

Rosalind

Les points forts : Personnel et service
It was a bed for the night in a convenient location. I got what I expected.
Séjour de 1 nuit en mai 2024
Réponse de Bethan le 25 mai 2024
Dear Rosalind, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 Médiocre

Yi Jia

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel looks so old and there is no amenity in the building.
Séjour de 1 nuit en mai 2024
Réponse de Bethan le 25 mai 2024
Dear Yi Jia, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations

8/10 Bien

Nicola, Longueuil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and convenient
Séjour de 1 nuit en mai 2024
Réponse de Bethan le 25 mai 2024
Dear Nicola, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Bethan le 25 mai 2024
Dear Mary, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bien

Joseph

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff did very well
Séjour de 3 nuits en mai 2024
Réponse de Sapna le 19 mai 2024
Thank you for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel.

8/10 Bien

Rebecca

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nice hotel just a bit dated
Séjour de 1 nuit en mai 2024
Réponse de The Columba Team le 20 mai 2024
Thank you for leaving us a review. We are delighted to know that you have enjoyed your overall experience at The Columba.

6/10 Satisfaisant

Robin

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Bethan le 22 mai 2024
Dear Robin, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bien

James

Voyage en famille
Les points forts : Équipements
Excellent location, very friendly staff and nice room.
Séjour de 2 nuits en mai 2024
Réponse de Columba Team le 19 mai 2024
Thank you for leaving us a kind review. We are pleased to know that you enjoyed your stay at the Hotel. We take pride in our customer service. Thank you for staying at the Columba.

6/10 Satisfaisant

Sabine

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The beds were really hard so we didn’t sleep very well
Séjour de 2 nuits en mai 2024
Réponse de Columba Team le 19 mai 2024
Thank you leaving us a review. We appreciate your feedback and we apologise for the said inconvenience. Your feedback has been taken in notice and will be acted upon. We hope to see you in future.

4/10 Médiocre

Maggie, Melbourne

Voyage en couple
Les points faibles : Personnel et service et équipements
This was a great location in Inverness. However, the staff were a bit rude when asking for a fan. Seemed put off that they were even being asked for anything. Also, there was a fire. The gentleman on duty was nonchalant about the entire ordeal. He was not very efficient in checking to see if all of the people were out of the hotel and accounted for. There were also elderly people who didn’t have a place to sit, didn’t have shoes on, and were obviously cold—as we were out in the street from 2 AM-4 AM. The same guy on duty did not update people periodically to let me know what would happen or just simply to reassure them. When the fire department finally told us all to assemble in one room together for an update, we weee given water. It might have been nice to offer drinks and snacks—maybe even free food vouchers for being outside in the cold for two hours. The hotel is old and I would worry about electrical issues/fire hazards. I would likely stay elsewhere if I was in Inverness again.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Rachael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great and the rooms were nice. Located right on the river
Séjour de 1 nuit en mai 2024
Réponse de Bethan le 12 mai 2024
Dear Rachael, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

carol

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location to get around the city
Séjour de 2 nuits en mai 2024
Réponse de Bethan le 12 mai 2024
Dear Carol, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Bien

Michael

Les points forts : Équipements
Classic Edwardian hotel updated for modern clientele. Excellent location, good sized rooms with very comfortable bed. Be happy to stay again
Séjour de 5 nuits en avril 2024
Réponse de Sapna le 10 mai 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel.

2/10 Horrible

Mercedes

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Bethan le 12 mai 2024
Dear Mercedes, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

8/10 Bien

Steven, Albion

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the location, great view of the river Ness and the city of Inverness from the room. The room was spacious and well appointed. The only issue during our stay was that the room was cleaned but the bed was not made up which we reported to the staff. We would definitely stay there again.
Séjour de 4 nuits en avril 2024
Réponse de Sapna le 10 mai 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your overall stay at the hotel. We have forwarded your remarks to the housekeeping. And will be pleased to see you again in future.

6/10 Satisfaisant

Karen

Voyage en famille
Les points forts : Propreté et personnel et service
Clean and great location. Parking was around the corner, but no problem for stay. Old building, unique but lights and shower didn’t work properly.
Séjour de 1 nuit en mai 2024
Réponse de Sapna le 10 mai 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your overall stay at the hotel. Your remarks have been forwarded to our Maintenance. We hope to see you in future.

4/10 Médiocre

Michael

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place was a dump, this place should have been gutted and fully renovated 10 years ago. First room we got smelt of mould with visible water damage on the walls. We complained and they moved us to another room with visible water damage, but at least it didn’t smell of mould so we roughed it for a night. The hotel is in terrible condition, and I think if an inspector showed up it would be closed down. Health risk.
Séjour de 2 nuits en mai 2024
Réponse de Bethan le 12 mai 2024
Dear Michael, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

10/10 Excellent

leigh ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Xx
Séjour de 2 nuits en avril 2024
Réponse de Bethan le 12 mai 2024
Dear Leigh Ann, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Dylan

Séjour de 1 nuit en avril 2024
Réponse de Bethan le 21 mai 2024
Dear Dylan, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Satisfaisant

Jennifer

Voyage en groupe
Les points faibles : Infrastructures et conditions de l’hébergement
the place needs updating, the halls are noisy, the restaurant closed too early
Séjour de 2 nuits en avril 2024
Réponse de Sapna le 29 avr. 2024
Good Morning, Thank you for leaving us a review. We appreciate your feedback. Our hotel was built in 1881. We believe that adds to its charm. And it is an A-listed building as well. Your remarks for the restaurant has been forwarded.Thank you for staying with us. We hope to see you in future.

8/10 Bien

Ken

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an old 'character' hotel and was OK given its excellent location. The breakfast was good. The evening meal was reasonably priced for the area but not brilliant. My steak was small and tough and my wife's steak pie was not great.
Séjour de 1 nuit en avril 2024
Réponse de Columba Team le 27 avr. 2024
Dear Ken, Thank you for your review, I am glad that you enjoyed the location of the hotel. I do apologise about your evening meal with us.

10/10 Excellent

Marilyn

Séjour de 1 nuit en avril 2024
Réponse de Columba Team le 19 mai 2024
Thank you for your kind review. We are glad you enjoyed your stay at the hotel.

10/10 Excellent

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very friendly
Séjour de 2 nuits en avril 2024
Réponse de Columba Team le 27 avr. 2024
Dear Margaret, Thank you for your kind review, I am glad that the staff were friendly during your stay

8/10 Bien

Marcel

Séjour de 2 nuits en avril 2024
Réponse de Bethan le 12 mai 2024
Dear Marcel, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Satisfaisant

Kevin

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en avril 2024
Réponse de Columba Team le 21 avr. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Excellent

Johannes

Séjour de 2 nuits en avril 2024
Réponse de Sapna le 10 mai 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel. We hope to see you again in future.

6/10 Satisfaisant

Suzanne

Les points forts : Propreté
Property was very central to the city and sites of interest. It was quiet and safe but the service was minimal unless asked for.
Séjour de 5 nuits en avril 2024
Réponse de Columba Team le 20 avr. 2024
Dear Suzanne,we are glad to hear that you enjoyed your stay with us and hope to see you again in the future !!

2/10 Horrible

Lauren

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hotel room was dirty, stains on sheets.
Séjour de 3 nuits en avril 2024
Réponse de Columba Team le 20 avr. 2024
Dear guest, thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our room did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

10/10 Excellent

Christine, Verdun

Séjour de 1 nuit en avril 2024
Réponse de Sapna le 10 mai 2024
Thank you so much for leaving us a kind review. We are delighted to know that you enjoyed your stay at the hotel. We hope to see you again in future.

10/10 Excellent

Nadine Debolt

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a jewel this hotel is! It’s location is right in the heart of the city on a the beautiful river, Ness. The cathedral is a 3 minute walk and the shopping area with bars and restaurants is the same. Our room was beyond expectations and the food excellent.
Séjour de 2 nuits en avril 2024
Réponse de The Columba Team le 16 avr. 2024
Thank you for your feedback on your stay. I am glad to hear everything over your stay was pleasant and you had a wonderful stay. We pride ourselves on our food and the level of customer service our staff provide. We look forward to welcoming you back to the Columba Hotel in future. Kind regards Columba Team

10/10 Excellent

Mairi

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly & helpful staff. Quick checkins & outs. Dog friendly, clean & super convenient location
Séjour de 2 nuits en avril 2024
Réponse de Columba Team le 14 avr. 2024
Dear Mairi, thank you for your lovely review, I am glad that you enjoyed the hotel and that the staff were great.

2/10 Horrible

Cameron

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
On arrival greeted with uninterested staff members. Carpets throughout hallway all.ripped and torn. Marks all over the walls throughout. Room wasnt great t.v was hels up by a book as ut was missing peg. Very small aswell for being about 20 foot away from.bed. shower was terrible lukewarm water at best with hardly any pressure. It was fitted far too close the wall which it difficult to use correctly. Genuinely our staff was poor and wouldn't return. There are much cheaper hotels much better run and equipped
Séjour de 2 nuits en mars 2024
Réponse de The Columba Team le 16 avr. 2024
Dear guest, thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our housekeeping staff did not meet your expectations. Your remarks are well noted and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

6/10 Satisfaisant

Thomas

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Ok for 1night
Séjour de 1 nuit en mars 2024
Réponse de Caitlin le 31 mars 2024
Dear Thomas, Thank you for your review