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Avis sur Pandanus Beach Resort & Spa

5 out of 5
Pandanus Beach Resort & Spa
Galle Road, Yalegama, Induruwa, Induruwa

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 4 avis sur 22." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 22." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 22." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 22." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 22." "

8,4/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Sonja

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel in a good beach location
We enjoyed our 6 night stay. The location of the hotel on the beach is perfect. The staff is very attentive, service minded and positive. We enjoyed the gym and SPA and our wonderful balcony from where we could see the most spectacular sunsets. We would have appreciated a better WiFi ( the small beach restaurants close by had a much better and faster WiFi). The poor WiFi is not acceptable in a place like this. We do not recommend eating at the hotel restaurant- so many better places around. And it would have been nice if the staff had followed up the hotel dress code for the guests eating in the restaurant...
Séjour de 6 nuits en mars 2020
Réponse de Pandanus le 17 mars 2020
Dear Guest Greeting From pandanus Beach Resort & Spa Thanks for your valuable feed back for the pandanus hotel and we will attend Regarding WIFI issue and will upgrade restaurant service and foods we will hope that you visit our hotel next time and sorry for the inconvenient Thank you

10/10 Excellent

Riki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de AFOM le 20 févr. 2020
Dear Guest Greeting From Pandanus Beach Resort & Spa Thanks for your positive Feed Back for pandanus while your stay and we will hope that you would visit our hotel again when you come to srilanka Best Regards, Pandanus Beach

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
Nice facility beautiful view. Areas require renovation and touches up
Séjour de 5 nuits en janvier 2020
Réponse de Pandanus le 11 janv. 2020
Dear Guest Greeting From Pandanus........... Thanks for your valuable review for us to do some implement and do the guest satisfaction up to the best Thank You

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall good, but not exceptional
Overall nice hotel located on the beach which gave a good impression. As this is a 5-star resort, we were not overly impressed by the service, the food nor the supplement in the rooms (e.g., easy to add extra towels to dry hands on etc) that you would expect by a 5-star resort.
Séjour de 1 nuit en janvier 2020
Réponse de Pandanus le 11 janv. 2020
Dear Guest Greeting From pandanus Beach Resort & Spa Thanks for your valuable comments and sorry for the inconvenient case while your stay and we will upgrade it as soon as possible.....and we will hope that you visit our hotel again Thank you

8/10 Bien

Reza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra hotel med meget bra strand.
Hotellet er meget bra og holder god standard. Vaske personalet og Pool personalet var utemerket og meget hjepsomme. Det er meget god mat på hotellets buffe, men litt høy pris. Bellighneten gjøre deg begrenset om du ønsker å spsie andre steder uten tuktuk.
Séjour de 4 nuits en août 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location right on the beach with comfortable sun loungers and plenty of shade, if desired. my husband liked the fact that the pool was shaded too. Staff were friendly and helpful
Séjour de 1 nuit en avril 2019

8/10 Bien

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice design hotel on the beach
Really nice design hotel on the beach. Check-in was welcoming and smooth. The staff really helpful and attentive. We had a beautiful room with a big balcony with a beautiful sunset view. Food was very tasty and a nice variation at the buffe. Only downside was the accustic in the dining room.. quite loud.. All over 4plus
Séjour de 2 nuits en mars 2019

8/10 Bien

Arsen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
First night was friday , and live singer with gitar was nice surprise.overall place are good,
Séjour de 3 nuits en mars 2019

8/10 Bien

Mirjam, Zürich

Les points forts : Propreté, personnel et service, confort de la chambre
Toll für breiten Sandstrand
Die Bucht ist super, grossen Sandstrand und fast keine Leute. Das Hotel ist leider bereits etwas abgegriffen, essen sehr lokal und englisch lastig, der Service meistens gut.
Séjour de 9 nuits en février 2019

8/10 Bien

Stefan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fint läge
Fint läge vid havet
Séjour de 3 nuits en février 2019

10/10 Excellent

Matkustaja, Suomi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Majoituksen yleisilme hyvä. Hyvät palvelut jos haluat vain olla ja rentoutua. Bentota keskusta n 10km päässä hotellilta.
Séjour de 3 nuits en février 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
This hotel's main advantage is it's location on the beach, which was clean. My room (superior) had a good view of the ocean, although the roof of the floor above extended quite a bit further out than the end of my room's balcony...which made it feel a bit suffocating. Air conditioning was always set to 18C but the room was never cooler than 25C (even at night, when it was cooler than this outside); wifi was good in my room; bed was comfortable; housekeeping were very friendly although the room wasn't particularly clean. Staff were generally friendly/helpful. The rooftop bar wasn't open at any point, even though the hotel was full. The restaurant advertises an a la carte dinner option, but would only provide the full buffet. Location is quite a ways from town/shops and you have to have security let you out to walk to the road, although there was a great restaurant nearby on the beach.
Séjour de 3 nuits en février 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great hotel but service is very pushy
The hotel setting was lovely! However the staff were very pushy and even tried to barter me on a price when checking in. We then were showed to our room 2 hour a later and the three men can onto the balcony with us and stayed expecting a tip. The WiFi doesn’t work in the rooms or by the beach and the only option in the evening is a buffet. The hotel itself is great but I feel the service is a bit too much. We also kept being disturbed in the room so eventually we put the sign on the door to stop people knocking.
Séjour de 2 nuits en décembre 2018

6/10 Satisfaisant

Voyageur vérifié

Staff did not speak very good English or understand. The rooms were ok but only supplied a sheet and no extra bedding and the air conditioning was freezing.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018

8/10 Bien

Helene

Flott hotell
Vi spanderte en natt på Pandanus Hotell i Induruwa. Ett flott sted med vakre omgivelser og fine hotellrom. Bra utvalg av mat i frokostbuffeten. Fint basseng rett ved stranden med solstoler.
Séjour de 1 nuit en août 2018

10/10 Excellent

Elina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect choice by the beach
The location (Bentota, Induruwa) and Pandanus hotel is the best option for the beach accomodation if you are looking for a modern 4* medium size, well kept, reasonably priced hotel. Clean beach because it is 2-3 km from the town, so, only a few options to eat outside in a walking distance.
Séjour de 2 nuits en janvier 2018
Réponse de Dilmini Bandara le 7 févr. 2018
Dear Valued Guest: We thank you for selecting Pandanus Beach Resort & Spa as your preferred holiday destination in the southern coast of Sri Lanka and we value your positive feedback with regard to your stay with us. It is delighted to note that you have enjoyed your stay and the facilities, food and service offered are met with your expectation. It is thankful to mention that your comment on our hotel, and we will convey your complements to our staff so that they will be delighted and will serve you even better. We sincerely hope that you have gathered fond memories of your stay with us, and we would love to welcome you back in this magical paradise in near future.

8/10 Bien

sachin, india

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
The rooms were really good. Only drawback was that WiFi in the rooms are horrible. And so is network connection on my phone. I had taken etisalat and found it very difficult to get reception while in the room. The WiFi atleast should be strong in the rooms. This is the only drawback.
Séjour de 3 nuits en janvier 2018
Réponse de Dilmini Bandara le 7 févr. 2018
Dear Valued Guest: We thank you for selecting Pandanus Beach Resort & Spa as your preferred holiday destination in the southern coast of Sri Lanka and we value your positive feedback with regard to your stay with us. It is delighted to note that you have enjoyed your stay and the facilities, food and service offered are met with your expectation. It is thankful to mention that your comment on polite and courteous staff at our hotel, and we will convey your complements to them so that they will be delighted and will serve you even better. With regard to the comment made for Wifi service, please to inform that we have taken necessary steps to upgrade the hotel wifi system and will complete in near future. Please accept our apologies for the inconvenience you had to go through in this manner. We assure that proper rectification will be done soon to serve you better. We sincerely hope that you have gathered fond memories of your stay with us, and we would love to welcome you back in this magical paradise in near future.

10/10 Excellent

Aayush

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great resort with great rooms
Fabulous resort and great rooms at great price. Their restaurant needed to improve and so should the room service. Housekeeper was very good and cheerful. Wifi is not available in rooms - only in public areas. TV is a disappointment with poor selection of channels which were not working too. A good entertainment system with a choice of movies would be ideal.
Séjour de 2 nuits en janvier 2018
Réponse de Dilmini Bandara le 7 févr. 2018
Dear Valued Guest: We thank you for selecting Pandanus Beach Resort & Spa as your preferred holiday destination in the southern coast of Sri Lanka and we value your positive feedback with regard to your stay with us. It is delighted to note that you have enjoyed your stay and the facilities, food and service offered are met with your expectation. It is thankful to mention that your comment on polite and courteous staff at our hotel, and we will convey your complements to them so that they will be delighted and will serve you even better. With regard to the comment made for Wifi service, please to inform that we have taken necessary steps to upgrade the hotel wifi system and tv system will complete in near future. will looking to improve the service standards of the restaurant. Please accept our apologies for the inconvenience you had to go through in this manner. We assure that proper rectification will be done soon to serve you better. We sincerely hope that you have gathered fond memories of your stay with us, and we would love to welcome you back in this magical paradise in near future.

8/10 Bien

TS, UK

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Lovely beach hotel
A lovely place which needs to be better managed. We were not given a room for the driver and on questioning the manager's attitude and response was disgusting and terrible. The area around the beach is clean The breakfast and the restaurant staff were brilliant The manager - a lady - needs to be more civilised
Séjour de 1 nuit en juillet 2017

6/10 Satisfaisant

Magnum

Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great room but that is all!
Great room... dirty kitchen and common area..
Séjour de 2 nuits en juillet 2017

6/10 Satisfaisant

Shaiful, Singapore

Les points forts : Propreté et personnel et service
Memorable stay despite low value for money
My wife and I stayed for 3 days, which were generally pleasant. The rooms faced the beach, and it was very accessible. Neighborhood was quiet, ideal if you'd like to be somewhere more secluded. There are areas for improvement though. The rooms had on-demand movies, but unfortunately only a handful in the library worked. Wifi signal is poor in the room, you need to go to the lobby to access the Internet. You should also expect momentary blackouts at night before the generator kicks in. Overall, I just thought the resort didn't meet my expectations for the amount we spent.