Extérieur
Vérifier la disponibilité

Avis sur La Quinta Inn & Suites by Wyndham Indianapolis Airport West

2.5 out of 5
La Quinta Inn & Suites by Wyndham Indianapolis Airport West
2251 Manchester Dr, Plainfield, IN

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 498 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 276 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 103 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 56 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 67 avis sur 1000." "

8,4/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Alain

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to the airport and downtown Indianapolis is 20 minutes
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bonne localisation , personnel accueillant, excellent rapport qualité prix
Séjour de 1 nuit en mai 2023
Réponse de Manager le 5 mai 2023
Hi Jean,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better and great value for money. Thank you again for choosing to be a guest with us. We look forward to your next stay.

8/10 Bien

William

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for the money
The kind of place you pass through on your way Was clean and nice, but not a memorable stay Think I might have watched TV and had a waffle Nothing magnificent but definitely not awful One week later and I don't remember much I think if you're going to the airport this place would be clutch
Séjour de 1 nuit en décembre 2021
Réponse de Manager le 27 févr. 2022
Thank you for sharing your experience. We truly appreciate the insight regarding our tv. I hope that we will impress you with exemplary service during future visits.

8/10 Bien

Scott

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mai 2024
Réponse de Manager le 28 mai 2024
Hello Scott,We are delighted to hear that you had a pleasant stay at our hotel. If you have any further feedback or suggestions, please do not hesitate to reach out.

10/10 Excellent

ROBERT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 27 mai 2024
Hello ROBERT,We are joyful to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon for another fantastic stay!

6/10 Satisfaisant

Alisa

Les points forts : Infrastructures et conditions de l’hébergement
I didn't have a shower curtain or enough towels when got in , had to go to front desk. I installed shower curtain .
Séjour de 2 nuits en mai 2024
Réponse de Manager le 24 mai 2024
Hello Alisa, We appreciate your feedback and apologize for any inconvenience. Please know that your comments will be shared with our team for further review and improvement. If you have any further concerns, we encourage you to reach out to our management team directly.

6/10 Satisfaisant

Tania

Les points faibles : Infrastructures et conditions de l’hébergement
Staff was nice but the property itself wasn’t clean. The room had a weird smell
Séjour de 1 nuit en mai 2024
Réponse de Manager le 23 mai 2024
Hello Tania, We appreciate your feedback and are glad you found our staff pleasant. We take cleanliness seriously and will address your concerns with our team. If you have any further details to share, please reach out to our management team. Thank you for staying with us.

10/10 Excellent

Camelia

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Camelia,We're delighted to hear you enjoyed your stay with us. We value your feedback and hope to welcome you back in the future.

10/10 Excellent

Kenneth allen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Good breakfast clean room
Séjour de 3 nuits en mai 2024
Réponse de Manager le 14 mai 2024
Hello Kenneth allen,We are delighted to hear that you found our staff friendly, enjoyed our breakfast, and appreciated the cleanliness of your room. Your feedback is valuable to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Yeimy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buen lugar para hospedarse
Séjour de 2 nuits en mai 2024
Réponse de Manager le 14 mai 2024
Hello Yeimy,Nos complace saber que tuviste una buena experiencia en nuestro hotel. Agradecemos tus amables palabras y esperamos poder recibirte de nuevo en el futuro. ¡Gracias por elegirnos para tu hospedaje!

6/10 Satisfaisant

Jerome

Voyage en couple
Les points forts : Propreté et personnel et service
The room was surprisingly quiet. The bathmat had holes in it. The breakfast was good, but wasn’t very hot. They could use a microwave down there. There also wasn’t any black tea… Only green tea. The price was very high for the room.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Jerome, Thank you for your feedback. We're pleased you enjoyed the quiet room and breakfast. We appreciate your suggestions for improvement regarding the bathmat, breakfast temperature, and tea options. Your comments will be shared with the relevant departments for review. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Claudia

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Manager le 13 mai 2024
Hello Claudia,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your time at our hotel. We look forward to welcoming you back soon for another exceptional stay!

4/10 Médiocre

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
My entire reason for booking with the hotel was that they said there was an indoor pool. Upon arrival I was informed that an outside pool was on site and when I went to check it was empty (no water) I had to disappoint my son. I would have booked elsewhere had I known
Séjour de 2 nuits en mai 2024
Réponse de Manager le 11 mai 2024
Hello Andrea,We're sorry to hear about your disappointment regarding the pool. Our website states that we have an outdoor pool, and we apologize for any confusion. Your feedback is valuable, and we will ensure our descriptions are clear for future guests looking to enjoy our facilities. Thank you for bringing this to our attention.

6/10 Satisfaisant

Mark

For some reason I was directed to a subdivision many miles away from the hotel-same house numbers and street name, but boulevard and street designation didn’t help navigation app to direct me to the proper location. I don’t know if it’s a Google/Apple issue or something you can correct. The 25 minutes it took me to get to the actual location didn’t affect me, but others might not be as forgiving.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Mark, We apologize for the inconvenience you experienced with navigation to our hotel. We recommend contacting your GPS provider for assistance with the correct address. Your feedback is valuable in enhancing the overall guest experience.

8/10 Bien

Palusamy

Séjour de 2 nuits en mai 2024

10/10 Excellent

Tasaria

Les points forts : Personnel et service et équipements
Great property high recommend
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Tasaria,We appreciate your positive feedback! Thank you for recommending our property to others. Your satisfaction is our priority, and we look forward to welcoming you again in the future.

4/10 Médiocre

Julie

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Very disappointed gym only opens at 10 am because hotel room is right next to gym-don’t book hotel room next to gym. We left our third floor hotel room around 10:10 with large amounts of luggage to find out elevator is closed for maintenance from 10-4. What til after 11 checkout, or let guests know.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Julie,We appreciate your feedback regarding the gym and elevator hours. We will inform the relevant departments to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention.

8/10 Bien

anne

Séjour de 2 nuits en mai 2024
Réponse de Manager le 27 mai 2024
Hello anne, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

4/10 Médiocre

Sarah

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel was fairly clean but had a lot of damage marks on the furniture and the beds bowed in the middle and were very uncomfortable. The worst part is that doors to all the rooms have an extremely loud latch that is impossible to close quietly so there is constant door slamming all day/night. You can also hear planes from the airport and tv sound from rooms next door. The breakfast had a good assortment of hot and cold foods but didn't serve until 7am on the weekends.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 6 mai 2024
Hello Sarah,We apologize for any inconvenience experienced during your stay. We appreciate your feedback and will address the issues mentioned to enhance our guests' experiences. Our team values your input and will work towards improving the comfort and noise levels in the rooms. Thank you for complementing our breakfast options, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Disappointed breakfast started at 7am instead of 6am as we had to leave at 7.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello jeffrey,We apologize for any inconvenience caused by the timing of breakfast. We appreciate your feedback and will share it with our team for review. We hope this experience will not deter you from considering us for future stays.

8/10 Bien

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property. Safe clean area
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello Robert,We are pleased to hear that you found our property to your liking and felt safe in our clean area. Your feedback is valuable to us in maintaining our high standards of service. If you have any further comments or suggestions, please don't hesitate to reach out to our management team directly.

6/10 Satisfaisant

Karen

Voyage en famille
There is not enough disabled parking. Also some of my property came up missing. Reported it to front desk and the police department.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 4 mai 2024
Hello Karen,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all guest concerns seriously and will work with the appropriate teams to address these issues accordingly.

8/10 Bien

Freddy

Séjour de 1 nuit en mai 2024
Réponse de Manager le 24 mai 2024
Hello Freddy, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Bien

Brittany

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements
Overall, nice property for a stay. My only complaint is that we required a pet friendly room as we are traveling across country with our Border Collie and Golden Retriever. They put all people with dogs in the same floor, this mean there was a lot of barking. Our dogs didn’t sleep a wink nor did we because of other barking dogs. Also our room had damage to the cabinet set where the tv is, seemed to be from a dog. It doesn’t bother us but we made sure to report to the front desk so we didn’t get a charge for damage.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 4 mai 2024
Hello Brittany,Thank you for sharing your experience with us. We appreciate your feedback regarding the noise on the pet-friendly floor. Rest assured that we will review our pet policy to improve our guests' stay. It's important for us to know about any issues, so we will notify our maintenance team about the damage you reported. We hope to host you and your furry companions again soon.

10/10 Excellent

Abria

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room
Séjour de 2 nuits en avril 2024
Réponse de Manager le 2 mai 2024
Hello Abria,We appreciate your feedback on the cleanliness of your room and strive to meet high standards for all guests' comfort. Should you have any further comments or concerns, please feel free to reach out to our management team directly. Thank you for staying with us.

8/10 Bien

Parker

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a noisy night when we said. A lot of yelling and running around on the floor
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Parker,We regret to hear about your experience with noise disturbances during your stay. Our team strives to ensure all guests have a comfortable and peaceful environment. For any future concerns, please reach out to the hotel's management directly so that we can address them promptly and appropriately.

8/10 Bien

Akila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome stay
Séjour de 2 nuits en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Akila,We're thrilled to hear you had an enjoyable time with us. Your feedback is appreciated as we strive to provide exceptional experiences for all our guests. If there's anything else we can assist you with, please don't hesitate to reach out to our management team directly. Thank you for choosing to stay with us!

6/10 Satisfaisant

RAJENDRA

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et équipements
Overall good. But at night there is annoying sound from room walls. not sure if its due to Heater. seem to run in patterns
Séjour de 2 nuits en avril 2024
Réponse de Manager le 25 avr. 2024
Hello RAJENDRA, We appreciate your feedback and apologize for any inconvenience caused by the noise. We will pass on your comments to our maintenance team to investigate further. Guest satisfaction is our priority, and we strive to ensure a comfortable stay for all guests.

10/10 Excellent

John

Séjour de 1 nuit en avril 2024
Réponse de Manager le 14 mai 2024
Hello John,We are stoked to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

6/10 Satisfaisant

Keith

Voyage en famille avec de jeunes enfants
Whole 3rd floor smells like marijuana. I guess it is 4/20. My kids were interested in the unique smell.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Keith, We apologize for any inconvenience you experienced. Our hotel enforces a strict non-smoking policy and we encourage guests to report any disturbances during their stay. Your feedback is important to us to ensure a pleasant experience for all our guests.

4/10 Médiocre

Jocelyn

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
TRIPLE charged for room (@$560 each!) Not enough room here for whole story, but serious mistakes (plural) at front desk.Manager rude when I called the day after checkout, tho she did eventually reverse one of the charges (debit card). Said she'd "look into" the double charge to the credit card. After 11 days, no reversal to the credit card. I called hotel twice in the meantime - "mgr not here today." Called Expedia for help. They were able to find out that the request for reversal was made by the hotel on the same evening I talked to the manager. No attempt was made to let me know that she had, after all, "looked into it" and found that they had made a mistake. My cell phone # was on record with them.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Jocelyn, We apologize for any inconvenience you experienced and appreciate your feedback. Please rest assured that guest concerns are of top priority, and we strive to address and rectify any discrepancies in a timely manner. Your patience and understanding are valued as we continue to work on improving our services.

2/10 Horrible

Uday

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyday they serve the same breakfast which is pathetic. Broken flooring in the rooms.
Séjour de 4 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Uday,We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted and will be shared with the relevant team members for their awareness and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly for further assistance.

8/10 Bien

Terri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Terri, We appreciate you choosing our hotel for your stay! If there were any areas where we could improve, please reach out to us directly so we can address them and make your next visit even more enjoyable. Safe travels!

10/10 Excellent

Kamal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were clean. Staff was approchable and always avilable. We got there at 2AM and still had no issues check within minutes. Ample parking available. Breakfast was perfect considering the price we paid. welcome Tea/Coffee with many options.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Kamal,We are delighted to hear that you enjoyed the cleanliness of our rooms and found our staff approachable. It's great to know that you had a smooth check-in experience, even late at night. Thank you for appreciating our ample parking and the breakfast offered. We hope you felt welcomed during your stay and that you had a comfortable visit overall.

8/10 Bien

Carol

Séjour de 1 nuit en avril 2024
Réponse de Manager le 8 mai 2024
Hello Carol, We greatly appreciate you choosing our hotel for your stay! If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another enjoyable experience!

10/10 Excellent

Mark

Voyage en couple
Les points forts : Personnel et service et équipements
Our room was clean and the check in went well.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Mark,We are delighted to hear that you found your room clean and that check-in went smoothly. We strive to provide a pleasant experience for all our guests. Your feedback is appreciated and we hope to welcome you back in the future.

10/10 Excellent

Junior

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is modern with lots of amenities.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Junior,We are pleased to hear that you enjoyed our modern facilities and amenities during your stay. Your feedback is invaluable to us as we continually strive to enhance our guests' experience. If you have any further comments or suggestions, please do not hesitate to contact our management team.

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello William, Thank you for taking the time to leave your feedback. We appreciate your kind words and are glad you enjoyed your stay with us. Your satisfaction is our top priority and we hope to welcome you back soon for another enjoyable experience.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Decent
Séjour de 1 nuit en avril 2024
Réponse de Manager le 14 avr. 2024
Hello Daniel,We appreciate you taking the time to share your feedback with us. If there are any specific areas you believe we could improve upon, please do not hesitate to reach out to management. Safe travels!

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient to the freeway, gas stations and restaurants.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Keith,We appreciate your feedback on our convenient location near the freeway, gas stations, and restaurants. Thank you for choosing to stay with us!

10/10 Excellent

Toni

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was so spacious and clean!
Séjour de 3 nuits en avril 2024
Réponse de Manager le 12 avr. 2024
Hello Toni,We are delighted to hear that you found the room spacious and clean during your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience at our hotel.

10/10 Excellent

Sherry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was inexpensive and close to my workshop
Séjour de 2 nuits en mars 2024
Réponse de Manager le 11 avr. 2024
Hello Sherry,We appreciate your feedback on the convenience and affordability of our hotel. Your satisfaction is important to us, and we strive to provide a comfortable stay for all our guests. Should you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for staying with us.

10/10 Excellent

Lauran

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was so nice! And was just perfect for going to a concert at Lucas oil. Close enough to drive but far enough we were in the crazy traffic!
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Lauran,We appreciate your kind words about our helpful team and convenient location for the concert at Lucas Oil Stadium. Your feedback is valuable to us and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Phil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 9 avr. 2024
Hello Phil,We are thrilled to hear that you enjoyed your stay with us! We appreciate your kind words and look forward to welcoming you back in the future.

8/10 Bien

Hiral

Séjour de 1 nuit en mars 2024
Réponse de Manager le 25 avr. 2024
Hello Hiral, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 Horrible

Brad

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I'm not a huge review guy unless there is something that needs addressed good or bad. I felt like due to the misleading rating this had on Expedia, and the aggregate amount of issues I should at least do my part to warn my fellow travelers. For starters, we located what appeared to be dried blood on the wall of the elevator to go to our room. Next, one of the two keys we were provided didn't work and we found this out by repeatedly trying both keys until the one finally granted access. Then, we were greeted in the room with a used gooey plastic/rubber glove sitting on top of the tv stand. Went to lay down on one of the beds and noticed one pillow had a mascara stain on the under side and it wasn't a washed stain. You could tell it was a fresh unwashed transfer. The floor of the room has not been swept in who knows how long due to the ton of loose food crumbs, lint, and random pieces of stuff on the floor. The bathroom sink was an extremely slow drainer where, like almost completely clogged. When my son was brushing his teeth he yelled for me to come in the bathroom and smell the water that was sitting in the sink and it smelled like sewage, couldn't figure that one out. We weren't provided any liners for the dirty ice bucket. The refrigerator did not work & smelled like something rotten had been in it recently. Finally, one of the hand towels in the bathroom needed an extra run through the washer due to some chunky leftovers on it when I pulled it out to use it.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 4 avr. 2024
Hello Brad, We appreciate you bringing these concerns to our attention and apologize for any inconvenience this may have caused during your stay. Our team strives to maintain a high standard of cleanliness and we will address these issues with the appropriate departments to ensure they are resolved promptly. Your feedback is valuable in helping us improve our services for future guests.

8/10 Bien

Thomas Grant

Les points forts : Propreté
Okay hotel for the price. The bed was a little hard, but everything else was okay.
Séjour de 2 nuits en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Thomas Grant,Thank you for sharing your feedback with us. We appreciate knowing that you found our hotel to be a good value overall. Please feel free to reach out to our management team directly with any further comments or concerns you may have.

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy access to airport.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Rachel,We're pleased to hear you found our hotel conveniently located near the airport. We strive to offer a seamless travel experience for our guests. Your feedback is valuable to us as we continue to enhance our guests' stay. Thank you for choosing to stay with us.

10/10 Excellent

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
did not have a hot tub
Séjour de 1 nuit en mars 2024
Réponse de Manager le 29 mars 2024
Hello Tammy,We apologize for any inconvenience caused by the absence of a hot tub during your stay. Your feedback is valued, and we appreciate you sharing your thoughts with us. Should you have any further comments or concerns, please don't hesitate to reach out to our management team directly.

4/10 Médiocre

Kelli

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The photos listed are not accurate. The rooms were dark and the non smoking room was at one time a smoking room. The lamps/shades, phone and curtain were very yellowed by old smoke. There was also a cigarette burn in the sheer curtains. The rooms are in a much need upgrade. However the staff were fantastic!
Séjour de 2 nuits en mars 2024
Réponse de Manager le 27 mars 2024
Hello Kelli, We appreciate your feedback regarding the room condition, and we will certainly share this with our team for improvement. It's wonderful to hear that you had a positive experience with our staff during your stay. We value your comments and hope to welcome you back for a better experience in the future.