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Avis sur Country Inn & Suites by Radisson, Indianapolis Airport South, IN

2.5 out of 5
Country Inn & Suites by Radisson, Indianapolis Airport South, IN
5630 Flight School Dr, Indianapolis, IN

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 539 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 277 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 95 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 32 avis sur 1003." "

8,6/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Daniel

Séjour de 1 nuit en janvier 2024
Réponse de Katie Stuart-General Manager le 20 mars 2024
Thank you for your feedback!

8/10 Bien

Éric

Séjour de 1 nuit en novembre 2023
Réponse de Katie Stuart-General Manager le 20 déc. 2023
Thank you!

10/10 Excellent

Alain

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Facile d accès via la 765
Séjour de 2 nuits en mai 2023
Réponse de Katie Stuart-General Manager le 29 mai 2023
Thank you!

4/10 Médiocre

Jim

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No service. Did not even have laundry soap for sale. Did not clean the rooms daily. Very dated rooms from the 90s
Séjour de 2 nuits en mai 2024
Réponse de Katie Stuart-General Manager le 28 mai 2024
Jim Thank you for your feedback. Daily housekeeping service is on request only. We are happy to clean you room, but post COVID many hotels, including ours, does not clean daily unless requested. The desk should have explained that to you and I am sorry if we failed in doing that. The rooms are not from the 90's and were fully renovated in 2019 and new/larger tv's were installed earlier this year. I do apologize you didn't enjoy your stay.

8/10 Bien

Brandy

Voyage en famille avec de jeunes enfants
Rooms were dusty and shower wasn’t cleaned well.
Séjour de 3 nuits en mai 2024
Réponse de Katie Stuart-General Manager le 28 mai 2024
Thank you for your feedback, Brandy. I am sorry we didn't meet your or our expectations when it comes to cleanliness. I do apologize and have shared your concerns with our Executive Housekeeper.

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 28 mai 2024
Thank you!

10/10 Excellent

ALEKSANDR

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff and management are very friendly and helpful
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 24 mai 2024
Thank you for feedback! We are so glad that you enjoyed your stay and found the staff to be accommodating! We hope to see you again soon!

4/10 Médiocre

Maher

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms was smaller than we thought, the TV didn't work for 2 days or so, the food was horrible.
Séjour de 3 nuits en mai 2024
Réponse de Katie Stuart-General Manager le 21 mai 2024
I am so sorry we failed to meet your expectations. We did do a conversion to direct TV but the TV was only down a few hours. Please bring any issues to our attention so we can correct.

6/10 Satisfaisant

Arthur Schunck

Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 21 mai 2024
Thank you for your feedback

10/10 Excellent

Jennifer

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great place , nice and clean !
Séjour de 2 nuits en mai 2024
Réponse de Katie Stuart-General Manager le 21 mai 2024
Thank you, Jennifer! We are glad that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Rachel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My son and I had a great time and saw NF at Gainbridge! We had a blast.
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 21 mai 2024
Thank you, Rachel! We are glad you had a great trip to Indianapolis!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 19 mai 2024
Thank you! We are glad that you enjoyed your stay with us!

8/10 Bien

susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Katie Stuart-General Manager le 19 mai 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Cassandra

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was really good. Nice property close to the major highway.
Séjour de 2 nuits en mai 2024
Réponse de Katie Stuart-General Manager le 17 mai 2024
Thank you, Cassandra! We are so pleased to hear you enjoyed your stay, including our hot breakfast! We hope to see you the next time your travels bring you to Indy!

10/10 Excellent

Maia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really liked our stay at Country Inn. The room was clean, the breakfast was good and the staff was friendly. The only thing that I missed is that there's nowhere to hang your clothes. Since our stay was short it wasn't a big deal.
Réponse de Katie Stuart-General Manager le 17 mai 2024
Maia, Thank you for your kind words about your recent stay! We are so glad to hear you enjoyed your stay! The closet is actually behind the full length mirror! Don't worry, many miss it! We hope to see you again soon!

10/10 Excellent

Kate L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice staff
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 10 mai 2024
Thank you, Kate! We pride ourselves on having a great staff and I am glad that you thought they were too! We hope to see you again soon!

10/10 Excellent

Cynthia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was clean and the breakfast was good. They also provided a free shuttle from the airport to the hotel, which was very convenient. Perfect for our trip to pick up our son from Indiana University.
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 10 mai 2024
Thank you, Cynthia! We are so pleased to hear you enjoyed your stay with us! We hope to see you the next time you are in area!

10/10 Excellent

Melody, Sandwich

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything went well
Séjour de 2 nuits en mai 2024
Réponse de Katie Stuart-General Manager le 9 mai 2024
Thank you for your kind words. We are glad to hear you enjoyed your stay!

8/10 Bien

WEIRUN

Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 9 mai 2024
Thank you!

6/10 Satisfaisant

Leslie

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was clean and the staff were friendly. The hotel itself needs updating and I wish they had more options at breakfast for different food allergies.
Séjour de 2 nuits en mai 2024
Réponse de Katie Stuart-General Manager le 13 mai 2024
Thank you, Leslie for your feedback.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice stay
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 6 mai 2024
Thank you, James. We are glad you enjoyed your stay with us!

8/10 Bien

Melissa

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice breakfast, easy access to highway. Could use some minor maintenance - shower didn’t drain well, desk chair had peeling seat
Séjour de 2 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 6 mai 2024
Thank you, Melissa for your feedback. We appreciate it as we strive to be the best we can be!

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beds were really nice. Breakfast was very good. Staff are doing a great job at this location. They seem to really care.
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 6 mai 2024
Thank you, Michael! We appreciate your kind words and I have shared them with the staff! We hope to see you the next time you are in the Indianapolis area!

10/10 Excellent

Joe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Katie Stuart-General Manager le 6 mai 2024
Thank you, Joe! We are glad to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Kristy, Milwaukee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was good. The property was clean.
Séjour de 2 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 1 mai 2024
Thank you, Kristy! We are glad to hear you enjoyed your stay including our hot breakfast! We hope to see you again soon!

4/10 Médiocre

priya

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Needs upgrade.. carpets are old and feels outdated.
Séjour de 2 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 30 avr. 2024
Thank you for your feedback as we continually strive to improve our experience for our guests.

10/10 Excellent

Amanda

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They made our stay amazing.
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 29 avr. 2024
Thank you, Amanda! We are glad to hear you enjoyed your stay!

6/10 Satisfaisant

C. James

Voyage en famille
Les points forts : Personnel et service
I booked the room for easier access to the airport. Surrounding neighborhood is sketchy and hotel is not a good park and fly. Not really at the airport but close. I did not feel that it would be safe to leave my vehicle there for long periods of time. Not good restaurants in the area.
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 29 avr. 2024
Thank you for your feedback. I am not sure why you feel it is not a safe area, but I am sorry you felt that way. We don't have a lot of sit down restaurants right at the exit and I do apologize.

8/10 Bien

Emily

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Too close to interstate and only one way in/out of driveway
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 29 avr. 2024
Emily Thank you for your feedback. I am not sure if you are thinking of the correct hotel, as we have two entrances to the parking lot and you can enter/exit either way. I apologize if you were under the impression that you couldn't.

8/10 Bien

Gabrielle

Séjour de 2 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 19 mai 2024
Thank you! We are glad to hear you enjoyed your stay!

10/10 Excellent

DARREN D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 25 avr. 2024
Thank you! Hope to see you again soon!

10/10 Excellent

Lucesita

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the rooms.
Séjour de 2 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 24 avr. 2024
Thank you, Lucesita. We hope to see you again soon!

10/10 Excellent

Natosha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the indoor hot tub & swimming pool.
Séjour de 2 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 23 avr. 2024
We are glad to hear you enjoyed your stay, especially our indoor pool area! We hope to see you again soon!

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 25 avr. 2024
Thank you! We are glad to hear you enjoyed your stay!

10/10 Excellent

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and appreciated the shuttle service.
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 23 avr. 2024
Jennifer Thank you for your kind words! We are glad to hear you enjoyed your stay with us and your interactions with our amazing staff! We hope to see you again soon!

10/10 Excellent

Eileen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a clean and comfortable room before our early flight. Great shower pressure, comfy beds
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 23 avr. 2024
Thank you, Eileen. We are glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 23 avr. 2024
Thank you!

4/10 Médiocre

Kyle

Séjour de 2 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 9 mai 2024
Thank you for your feedback!

4/10 Médiocre

Kerrigan

Voyage d’affaires
Les points faibles : Propreté et équipements
While the property is close to the airport (a bonus) - it is dirty, outdated, and smells a bit. Healthy food choices around the area are non existent. The staff was fine -- not overly friendly, but polite and professional.
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 18 avr. 2024
Kerrigan Thank you for sharing your feedback. I am so sorry to hear you were underwhelmed with the property.

4/10 Médiocre

William

Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 6 mai 2024
Thank you for your feedback!

6/10 Satisfaisant

Paul, Hedgesville

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service et équipements
The general feel of the hotel is decent with convenient parking and good facilities, and the staff was friendly and efficient. We arrived at 9 p.m. and were ready for showers and sleep after a long drive, so we didn't take full advantage of the indoor pool, patio seating and fitness center which were all nice. The rooms seemed clean and comfortable at first. However, our kids discovered a few bed bugs in their beds - a couple of dead ones, and one large one that was alive. We alerted the front desk in the morning and showed them the live one we caught, and told them we didn't know we were getting a roommate - it didn't take up much room, but did keep the kids awake as they inspected everything before settling down to sleep well after midnight. We didn't attend the continental breakfast except for a bagel and some coffee. The bagel was good and the food looked fine, but the coffee was weak and uninspiring.
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 17 avr. 2024
Thank you Paul for your feedback! I am so sorry for the inconvenience and we have addressed this issue with the room! Again, I do apologize!

10/10 Excellent

Tina

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So far my stay here has been good
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 17 avr. 2024
Great to hear! Thank you for your feedback!

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was fine, no problems to report.
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 17 avr. 2024
Thank you, Daniel! We hope to see you next time you are in the area!

8/10 Bien

Esther

Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 6 mai 2024
Thank you for your feedback about your recent stay!

10/10 Excellent

carolina

Séjour de 1 nuit en mars 2024
Réponse de Katie Stuart-General Manager le 17 avr. 2024
Thank you!

10/10 Excellent

Briana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 12 avr. 2024
Thank you! We love to hear you enjoyed your stay! We can't wait to see you again soon!

10/10 Excellent

Yumi

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
部屋はきれいに掃除してあり、清潔だった。しかし、廊下に落ちているゴミが何日も落ちたままで、掃除の回数が少ないのだろうか。プールから出て濡れたまま部屋に帰っていいそうで、びしょ濡れの水着の客とすれ違った。廊下が濡れていた。徒歩圏内にレストランは幾つかあるが、基本的に車で行くほうがいい。歩けない訳ではないが、歩道がないので。😄
Séjour de 3 nuits en avril 2024
Réponse de Katie Stuart-General Manager le 9 avr. 2024
thank you!

10/10 Excellent

Roland

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff was very helpful and informative.
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 8 avr. 2024
Thank you, Roland! We are glad you enjoyed your stay and your interactions with the staff were pleasant. We hope to see you again soon!

6/10 Satisfaisant

Gabrielle

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Rooms and property needs to be updated staff very friendly walls or so thin you can hear people walking and talking next door and above you someone was pacing all night sounded like floor was going to cave in
Séjour de 2 nuits en mars 2024
Réponse de Katie Stuart-General Manager le 7 avr. 2024
Thank you for your feedback. I am very sorry for your experience! I do apologize for the inconvenience of that!

10/10 Excellent

Elizabeth

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was super busy due to a popular concert in the area but the staff was super friendly and were working quickly to get people checked in. The hotel was very clean and the breakfast was great!
Séjour de 1 nuit en avril 2024
Réponse de Katie Stuart-General Manager le 6 avr. 2024
Thank you, Elizabeth. We appreciate your kind words! So glad to hear you enjoyed your stay and we hope to see you next time your travels bring you to Indy!