Fortune Hotels à Inde du Nord

« Room was great. But the carpets on the corridors truly need to be replaced. They look shabby. That is my only reason for not giving the hotel Excellent. »

« The hotel is not in the old town Haridwar but it is easy to take the bus or rickshaw to town. Room condition was fine and comfortable. »

« Très bien, SAUF le paiement fait en euros sans mon accord ! - petit déjeuner varié (continental et indien), - diner varié (buffet, avec pas mal de choix), - chambre très très bien (avec journal le matin) MAIS : j'ai demandé un paiement en roupies (logique), et je me retrouve avec un paiement en euros sur mon compte. Inconvénient, l'hôtel à pris 3% de commission de plus que ma banque ! Dans le doute, préférer le prépaiement, comme ça pas de problème. »

« Clean and hygienic washroom with good flow of hot water from shower head. Family suite with one and half washroom was perfect for 4 adults. Beddings were neat and clean. Perfect location, steps away from Golden Temple. Secured premises with onsite parking. Overall stay was pleasant. »

« My experience at this hotel was extremely disappointing and definitely not worth the money. It felt like a complete waste of hard-earned money. For the price they charge, the service and overall standard were far below expectations. One of the biggest issues was the lack of proper staff training. The staff didn’t even seem to know the names of the dishes they were serving to guests. This was especially noticeable with the F&B team, who appeared careless and uninterested in providing good...

« The rooms had not been cleaned properly. A really awful disgusting smells from outside is in the hotel and bedrooms. it comes from a sewage lake close by. To compensate they put on a extremely heavy air freshener that makes things worse. The hotel and staff are great but the hygiene levels are awful. They need to put in a air purification to ensure the smell does not come into the hotel. »