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Avis sur Heidis Inn Ilwaco

2.5 out of 5
Heidis Inn Ilwaco
126 Spruce St E, Box 776, Ilwaco, WA

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 91 avis sur 449." "
Note des voyageurs de 8 (Bien), d’après 144 avis sur 449." "
Note des voyageurs de 6 (Satisfaisant), d’après 116 avis sur 449." "
Note des voyageurs de 4 (Médiocre), d’après 58 avis sur 449." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 449." "

7,6/10

Propreté

7,8/10

Personnel et service

6,2/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Edward

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
There was mold on the ceiling above shower. The walls were so thin you can hear the next room over having just a regular conversation
Séjour de 1 nuit en mai 2024
Réponse de Bruce le 25 mai 2024
Hi there, thanks for staying with us. We appreciate your business. And yes, this is an older Motel so the walls are thinner. Have a good day thank you!

2/10 Horrible

Tehri

Voyage en famille
This property is bad. The room was filthy food in the beds pubic hair in the bathroom. Had to make our own beds because staff was fighting. I would not recommend this property at all and will never stay her again
Séjour de 1 nuit en mai 2024
Réponse de Bruce le 12 mai 2024
We are so sorry about the issues that you had when you were staying . We did fully refund the money back to your room and you stayed in the room for free that night. Thank you.

10/10 Excellent

SUGATA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly reception and a convenient place to stay to visit Long Beach
Séjour de 1 nuit en février 2024
Réponse de Bruce le 9 mai 2024
Well, thank you. We look forward to the next time that you come down to visit us.

8/10 Bien

Jeffery

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Bruce le 6 mai 2024
Well, thank you so very much. We are so pleased that you had an excellent time down here.

10/10 Excellent

Lynette

Voyage en groupe, Voyage avec des animaux de compagnie
The hotel was close to everything. Surrounding area great to walk dogs. Close to Long Beach. Quiet. Clean. Helpful staff. Reasonable price.
Séjour de 2 nuits en avril 2024
Réponse de Bruce le 3 mai 2024
We are so happy that you had a great and wonderful time here staying with us. We look forward to the next time you come down!

4/10 Médiocre

Dean

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Bruce le 30 avr. 2024
Thank you for staying with us. We look forward to the next time you come down. Thank you!

8/10 Bien

Tonya

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This motel was very nice and comfortable. We enjoyed our room very much. Staff was kind and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Bruce le 28 avr. 2024
Thanks a lot we’re glad that you had a great time.

10/10 Excellent

Marion

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Motel cat! Yay! First floor next to parking. Nice place. Good value. Not fancy, just right.
Séjour de 1 nuit en avril 2024
Réponse de Bruce le 29 avr. 2024
We are so happy that you had a great weekend.

6/10 Satisfaisant

Kevin, Spirit Lake

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Dirt on the walls behind bed. Coffee splattered all over wall. Fan caked with dirt and parking too short for full sized not lifted pickup.
Séjour de 1 nuit en avril 2024
Réponse de Bruce le 20 avr. 2024
Thank you for letting me know about the issues. We will take care of them. We do appreciate you staying here. Not much I can do about the size of the parking lot. Thank you so much!

10/10 Excellent

kim

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place and very quiet 😊
Séjour de 2 nuits en mars 2024
Réponse de Bruce le 1 avr. 2024
Well, thank you we’re glad that he had a great time staying here.I’m

4/10 Médiocre

Chris

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Bruce le 20 mars 2024
Well, thank you for staying with us. We do appreciate your business and look forward to the next time you come down.

2/10 Horrible

Kayla

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Stayed here for one night and woke up with bed bugs on my arms. Ended up getting a total of 53 bites
Séjour de 1 nuit en février 2024
Réponse de Bruce le 21 févr. 2024
We are so sorry about your bad experience we have the exterminators coming out to take care of the issue. Thank you very much.

2/10 Horrible

Michelle

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Words cannot describe the awful experience we had at this motel. Horrifyingly stained sheets and two mattress covers underneath the sheets. Not to mention some very sketchy Behavior upstairs with stomping and Furniture being dragged around from 8:30 at night until 6:00 the next morning. Non-Stop Furniture being moved for some reason. The person that was in the room was even spoken to and promised to quiet down. It never happened. Worst experience of my life.
Séjour de 1 nuit en février 2024
Réponse de Bruce le 19 févr. 2024
You’re so sorry about the issues here we did refund back your money fully to you. And I also fired my Housekeeper. But thank you anyway. Have a good trip back to Canada.

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Bruce le 17 févr. 2024
Well, thank you very much. We’re glad that you had a great and wonderful time.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place great tv comfortable bed!
Séjour de 1 nuit en janvier 2024
Réponse de Bruce le 30 janv. 2024
We are so glad that you had a great time. We enjoyed having you here. Thank you.

10/10 Excellent

Bonnie

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Bruce le 8 janv. 2024
We are so glad that you had a great and wonderful time here.

6/10 Satisfaisant

JOCELYNE

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Bruce le 23 déc. 2023
I’m glad that he came by on your holiday and stayed with us.

8/10 Bien

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Bruce le 23 déc. 2023
Thank you very much for coming and having a great time with us.

10/10 Excellent

carson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Bruce le 24 nov. 2023
Thank you very much for staying with us. Glad you had a great time.

10/10 Excellent

April

Séjour de 1 nuit en novembre 2023
Réponse de Bruce le 23 déc. 2023
Well, thank you for staying with us so glad that you came and had a good time

2/10 Horrible

Tara

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bedbugs
Séjour de 2 nuits en octobre 2023
Réponse de Bruce le 28 oct. 2023
Hi there thanks for staying with us. We’re sorry that you had a bad experience. This is we found out that those were in that room. We had an exterminator come out that day. And we also refunded the two night stay for you. Thank you!

10/10 Excellent

Monica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy! Friendly!
Séjour de 1 nuit en octobre 2023
Réponse de Bruce le 16 oct. 2023
We’re certainly glad that you had a great time when you were staying here. We look forward to you coming back down again.

10/10 Excellent

Renee

Séjour de 2 nuits en octobre 2023
Réponse de Bruce le 24 nov. 2023
I’m so glad they had a great and awesome time.

8/10 Bien

Nicolas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was nice, we had a bigger room with a kitchenette. It was clean and the beds were ok for a 2 star hotel. Check in was easy as well
Séjour de 1 nuit en octobre 2023
Réponse de Bruce le 16 oct. 2023
We’re glad that you had a great and wonderful time. Thank you.

8/10 Bien

Pat

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The price was reasonable. And it was close to Astoria and Long Beach.
Séjour de 1 nuit en septembre 2023
Réponse de Bruce le 2 oct. 2023
Hi there thanks for staying with us. We’re glad that you had a great and wonderful time.

6/10 Satisfaisant

Michael

Séjour de 1 nuit en septembre 2023
Réponse de Bruce le 16 oct. 2023
Thank you so very much for staying with us. We greatly appreciate your business.

4/10 Médiocre

MARLEN

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was dirty cobwebs everywhere, bathroom vent and the heater was filthy not been cleaned in years second day they took our towels and did not replace them and bed not made or nothing done will not be staying in that town at that time of year ever again and definately not this place way over priced just because a car show in town so they gouge the people.
Séjour de 2 nuits en septembre 2023
Réponse de Bruce le 15 sept. 2023
Hi there thanks for staying with us. I don’t know how the heater could be that dirty. Since we just installed it last year. I’m sorry that they did not replace your towels. And if you have any personal items left on the bed, we do not make the bed. And looking at the prices for that same weekend and other hotels in the area. We were the less expensive ones out of all of them. Thank you!

6/10 Satisfaisant

Kirby

Voyage en groupe
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Convenient location, room was not the cleanest, was trash still in room from previous guests
Séjour de 1 nuit en août 2023
Réponse de Bruce le 7 sept. 2023
Thank you!

6/10 Satisfaisant

Steve

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service
Bad advertising
Checking was rude, door handle/lock loose, mentioned it, nothing was done, also on line pic shows water view, no such thing at location
Séjour de 1 nuit en septembre 2023
Réponse de Bruce le 6 sept. 2023
Yes, due to the increase of Covid cases, we check people in outside. And all motels around here have pictures of the water on their website. It would mention in the details if you had a view of the water from your room. And you would’ve paid a lot more money for that room. Thank you very much!

4/10 Médiocre

Christopher

Séjour de 1 nuit en août 2023
Réponse de Bruce le 1 sept. 2023
We’re so glad they had a great time. We can’t wait to see you until your next visit.

6/10 Satisfaisant

JAMES

Voyage en famille
Les points forts : Propreté et personnel et service
While the room we booked wasn't available, we were looked after just fine. Our room (The 'Wreck') had a full kitchen, we just needed the fridge & microwave. Made good use of the dining room table for some cards. Room was very clean, and did the job. Easy walk down to the Salt Pub for dinner.
Séjour de 1 nuit en août 2023
Réponse de Bruce le 1 sept. 2023
Thank you very much! I’m glad that you had a great time

4/10 Médiocre

Karen R.

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked that it was the only room available during the R&B festival and the kite festival. The "inn" was a dump - old and patched up. The person at the front desk was not very friendly or very helpful. Would not stay there again - the cost was over $400 for two nights.
Séjour de 2 nuits en août 2023
Réponse de Bruce le 27 août 2023
We’re so sorry that you had a bad experience. We are working on improving the place. Thank you very much!

8/10 Bien

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Needed help from the staff to get the TV set up. The young man was there in minutes!
Séjour de 1 nuit en août 2023
Réponse de Bruce le 27 août 2023
Oh, thank you very much. I’m so happy that you had a great time.

10/10 Excellent

Sonja

Séjour de 1 nuit en août 2023
Réponse de Bruce le 15 sept. 2023
Well, thanks for staying with us. We appreciate your business. Hopefully we will see you again soon.

8/10 Bien

Jodi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great proximity to many sights and attractions. They got the basics covered.
Séjour de 1 nuit en août 2023
Réponse de Bruce le 21 août 2023
Thanks so much. I’m glad that you had a great time.

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Bruce le 19 août 2023
Thank you so very much!

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The owners are quite good as running the Hotel and gave me a much need room on the first floor.
Séjour de 2 nuits en août 2023
Réponse de Bruce le 17 août 2023
We are so happy that you enjoyed yourself. Thank you very much!

2/10 Horrible

Sandra

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No AC in August. 2nd floor landing felt like it would cave in. Spider and spider webs in the room. Stained sheets and towels. The name is misleading. Heidi is a man. TV was screen was broken and they brought another unannounced, when the other was doable. They did not ask if I needed it. Felt unsafe there.
Séjour de 3 nuits en août 2023
Réponse de Bruce le 13 août 2023
Right on the page when you make a reservation, it states that we do not have air-conditioning. And yes, you came down and told me that the TV screen was broken. So when the housekeeping went into your room to take care of you, we replaced it. Thank you!

8/10 Bien

Aaron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Available
Séjour de 1 nuit en août 2023
Réponse de Bruce le 13 août 2023
Thank you!

8/10 Bien

Mary

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I didn't like having to pay over $200.00 for one night. I'll probably find another motel to stst at.
Séjour de 1 nuit en août 2023
Réponse de Bruce le 13 août 2023
Thank you!

4/10 Médiocre

Jeffrey

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bathroom toilet wouldn't flush. Room dingy. Property old and dingy. Manager didn't have key to get in to office, so we had to wait until he went home to get it. Derelict pickup truck parked in font of our room full of old cans and bottles. Noisy at night. Can't recommend
Séjour de 1 nuit en juillet 2023
Réponse de Bruce le 2 août 2023
Well, I’m sorry that the toilet did not flush. We got it fixed immediately after we found out about it. And also I locked my keys in the office. So I had to go get another employees keys to unlock the office. And as far as the other guest, they brought their vehicle in here and parked their vehicle out front. I can’t do much about that. Thank you!

6/10 Satisfaisant

Cheryl

Voyage en couple
Les points faibles : Équipements
We stayed on 2nd floor and thought it would be less noisy, but we could hear the person in the next room talking and then during the night snoring. Convenient location to Port of Ilwaco.
Séjour de 2 nuits en juillet 2023
Réponse de Beuce le 25 juil. 2023
Thank you for staying with us.

8/10 Bien

Jennifer, Green Bay

Voyage en famille
Les points forts : Propreté
The hotel is a bit dated but it was very clean, quiet and the bed was super comfortable. Just what we needed after a long days drive. The only thing I didn’t like was the smoking section was right next to our designated parking spot. We had to inhale cigarette smoke while packing up the car in the morning and all our clothes smelled like cigarettes the rest of the day.
Séjour de 1 nuit en juillet 2023
Réponse de Bruce le 25 juil. 2023
Thank you for staying with us. We’re glad that you had a great time.

6/10 Satisfaisant

Angela

Séjour de 1 nuit en juillet 2023
Réponse de Bruce le 13 août 2023
Hi, thanks for staying with us. We appreciate your business.

8/10 Bien

Megan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2023
Réponse de Bruce le 13 juil. 2023
We sure are very happy that you had a great time. Be sure to come see us again soon.

10/10 Excellent

Jedidiah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent all around
Séjour de 1 nuit en juillet 2023
Réponse de Bruce le 11 juil. 2023
We are sure very happy that you had a great time down here.

2/10 Horrible

Angela

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We were kept up all night by the people above us so loud the floors creaking no insulation between rooms. If you’re looking for a quiet night sleep, this is not the place.
Séjour de 1 nuit en juillet 2023
Réponse de Bruce le 7 juil. 2023
Oh hi there I’m so sorry that those people were a little bit too loud during the Fourth of July. And yes, this is an older motel. It was originally built back in 1965. Thank you.

10/10 Excellent

Liang

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very close to Cape Disappointment State Park, and prices are very affordable. The room and the bathroom are fairly large and spacious.
Séjour de 1 nuit en juillet 2023
Réponse de Bruce le 6 juil. 2023
Well, thanks for so happy that you had a great time.

6/10 Satisfaisant

Diana

Voyage en couple
Les points forts : Personnel et service
The space was great. The bed was very comfy. I loved there was a small fan in the unit. Which helped with white noise/sounds.
Séjour de 1 nuit en juin 2023
Réponse de Brice le 29 juin 2023
We are very thankful for your business. We do appreciate you coming to stay with us.

8/10 Bien

Lisa

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Facility not modern or updated but was very clean!
Séjour de 1 nuit en juin 2023
Réponse de Bruce le 25 juin 2023
Thank you Sue Mary much we are certainly happy that you had a great and wonderful time.