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Avis sur Hotel Del Rio

3 out of 5
Hotel Del Rio
M.H. Del Pilar Street, Molo, Iloilo, Iloilo

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 32 avis sur 87." "
Note des voyageurs de 8 (Bien), d’après 37 avis sur 87." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 87." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 87." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 87." "

8,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

francois, dubai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
tres bon rapport qualite-prix
bel hotel, chambre de bonne taille et confortable. grande salle de bain. wifi performant. petit dejeuner buffet tres complet. personnel tres agreable et sympathique, j'ai du ecrire puis imprimer un document sur l'un de leurs ordinateurs pendant mon sejour, le faxer et le scanner et le personnel a vraiment ete devoue et efficace. assez facile de trouver un taxi a l'exterieur de l'hotel. tres bon rapport qualite prix, je le recommande.

10/10 Excellent

Jhoanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Benedicta

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Breakfast buffet
Séjour de 3 nuits en février 2024
Réponse de Mia le 24 févr. 2024
Mabuhay!Thank you for choosing Hotel Del Rio, we hope to see you again.

10/10 Excellent

Alberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 4 nuits en janvier 2024
Réponse de Mia le 24 févr. 2024
Mabuhay!Thank you for choosing Hotel Del Rio, we hope to see you again.

10/10 Excellent

GLENN

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Mia le 12 janv. 2024
Maayong Adlaw! We are thrilled to hear your wonderful feedbacks. Rest assured that we will continue to serve you nothing less than the Finest Ilonggo Heritage. Thank you and looking forward for your next stay with us!

10/10 Excellent

Mary, Hertford

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was great and dining staff were attentive, front desk staff were pleasant and bell boys and security guards were friendly and approachable. The hotel is located in a built up area surrounded by eateries. We picked this hotel as it’s walking distance from Doctors Hospital which was handy. The only negative thing I found was the window in my room had one of the handle that locks the window missing…which made me feel unsafe and the cable channels doesn't work. But my overall first time experience in this hotel was good.
Séjour de 5 nuits en octobre 2023
Réponse de Mia le 17 nov. 2023
We are very happy that your time with us was as wonderful as you are! Thank you so much for choosing Hotel Del Rio as your hotel of choice; we strive to go above and beyond for our guests to have a wonderful experience.

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1st time but won’t be the last
1st time staying here but wasn’t disappointed.Spacious bedroom with a view to die for of the river & surrounding area . The staff were very pleasant from the front desk to restaurant & house keeping
Séjour de 2 nuits en septembre 2023
Réponse de RESAMIA le 3 oct. 2023
Maayong Adlaw! We are thrilled to hear your wonderful feedbacks. Rest assured that we will continue to serve you nothing less than the Finest Ilonggo Heritage. Thank you and looking forward for your next stay with us!

10/10 Excellent

Thomas, Phoenix

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good pool for swimming laps. Great breakfast buffet. I'd stay here again.
Séjour de 1 nuit en août 2023
Réponse de Reservations, Mia Joy C. le 5 sept. 2023
Maayong Adlaw! We are thrilled to hear your wonderful feedbacks. Rest assured that we will continue to serve you nothing less than the Finest Ilonggo Heritage. Thank you and looking forward for your next stay with us!

8/10 Bien

Mary Jane

Séjour de 1 nuit en juin 2023

10/10 Excellent

Lily mae

Séjour de 1 nuit en mai 2023

10/10 Excellent

Mae

Voyage en famille
Les points forts : Propreté et personnel et service
The hotel is very clean. The staff are very approachable and friendly.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Glenn

Voyage en couple
Les points forts : Propreté et personnel et service
We especially liked the staff: All of the employees were both professional and personable. We failed to get the names of the housecleaning staff, but they were excellent and responsive to every question. In the dining area, we especially enjoyed the attentiveness of Freddie, Adrian, and Leo. Two improvements would put this hotel over the top: 1. Microwave, for an executive suite not to have a microwave is very unfortunate. 2. WiFi, they really need to improve the wifi, both in strength and also password protection. We will definitely return and highly recommend it.
Séjour de 4 nuits en juin 2023
Réponse de Reservations, Mia Joy C. le 5 sept. 2023
Maayong adlaw!We are very happy that your time with us was as wonderful as you are! Thank you so much for choosing Hotel Del Rio as your hotel of choice; we strive to go above and beyond for our guests to have a wonderful experience.

8/10 Bien

Stephen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
UK review
Breakfast mainly set up for Filipino and not foreign tourists, no bacon or toast and not much choice of fruit
Séjour de 5 nuits en mai 2023

6/10 Satisfaisant

Rebecca

Séjour de 2 nuits en mai 2023

6/10 Satisfaisant

Agustin

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2023

8/10 Bien

Melecio

Séjour de 1 nuit en décembre 2022

6/10 Satisfaisant

Angelita

Réponse de Mia le 17 nov. 2023
Thank you so much for this wonderful feedback. Thank you and looking forward for your next stay with us!

8/10 Bien

Dean

Les points forts : Propreté et personnel et service
Overall nice looking place with super friendly staff. The restaurant food was great. There were some issues with water not working (no hot water at times) and was disappointed the pool was out for maintenance with no ETA on fixing.
Séjour de 11 nuits en septembre 2022

10/10 Excellent

Gian Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Molto pulito, camere spaziose, colazione abbondante
Séjour de 1 nuit en août 2022

10/10 Excellent

Erwin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2021

10/10 Excellent

WELDON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff was attentive and helpful. Food was excellent as well.
Séjour de 1 nuit en mars 2020

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As a 3rd person, they gave me my own dental kit, soap and towel. Very happy about that
Séjour de 1 nuit en mars 2020

10/10 Excellent

Shane

Voyage en famille
Les points forts : Personnel et service et équipements
Breakfast is great and service as well!very accommodating staff
Séjour de 1 nuit en février 2020

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Casually relaxed, eschewing hype
I've stayed at this hotel four years ago, and I'm still satisfied. It's a cozy, friendly place which sttains all the expectations I have for a hotel (quiet, decent food, pleasant staff, good location), and safety). There are many other options in Iloilo City, but I like the option of being able to open a gate and go for jogs or walks on the riverwalk esplanade, which is the city's perfect route for runs (two miles for the circuit). Other hotels seem to overdo it with hyped hospitality, but this one is causally relaxed.
Séjour de 3 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en novembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en mai 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Like - its proximity to the river walk. Not like - it's old.
Séjour de 1 nuit en mars 2019

2/10 Horrible

Tung Shing

It was not a pleasant stay from checking in... ilwe booked a Queen size bed room for 2 days - we arrived after 3pm and the room was not yet prepared... we were told they will put the two beds together. Upon gettin into the room we found 3 beds in the room... the put together one and two more single ones - and hardly any room to walk about. Then there was the question of loud noises from outside, not yo mention the aircon. Just too loud... so we complained and we were moved to another room. Then the TV was not working so we call for help, after 20 mins we called again since no one came... we were just told that all guests are complaining the same thing about their TVs.... the following night - still the same problem we called again and 20 mins went by and still no one came - so we called again - alreafy ipset at this point... finally they sent someone and it was just a matter of replacing batteries...😡 The worse part is the swimming pool which is part of the reason why we stayed here. The pool had so much garbage floating... bugs and plastics and dirt... and the surroundings was in disarray. The poolside is used as a storage for the hotel’s extra chairs and folded tables. When i asked the bellman why the pool is soooo dirty, he looked at the maintenance guy and asked him yhe same, to which the maintenance guy replied, with a scared face, “i will send someone to clean it now...”. Needless to say the 3 days, two nights we stayed in the hotel, no swimming.
Séjour de 2 nuits en novembre 2018

8/10 Bien

Analyn

Les points forts : Personnel et service et confort de la chambre
The room is big . The food is good and the location is great ..
Séjour de 1 nuit en novembre 2018

10/10 Excellent

Francis

Best Hotel in Iloilo
Friendly and polite staff. Good authentic local food. near spa and city center. Will return again, surely.
Séjour de 1 nuit en septembre 2018

8/10 Bien

Yin-Yu

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Overall is ok
The hotel staffs are very friendly. Food is nice.
Séjour de 1 nuit en mai 2018

8/10 Bien

Yin-Yu

Les points forts : Personnel et service et confort de la chambre
Old style concept, overall is ok
The hotel staffs are very friendly and polite. Hotel is old so it's noisy and the water tank seems a bit stuck.
Séjour de 1 nuit en mai 2018

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff especially the receptions geeet you with warm welcome and treat you like family member .

6/10 Satisfaisant

Grace, Canada

Les points forts : Personnel et service
Nice hotel, walking distance to SM City
Easy walking distance to SM City and many restaurants. The hotel is older and could use some updating, but the staff were friendly and the rooms clean.
Séjour de 2 nuits en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth a visit
As the name of the hotel indicates the hotel is located by the river. The pool area is actually overlooking the river. The hotel doesn’t feel old despite of its age, however, the age shows at places and especially the pool could need a makeover. The rooms are rather spacious and has fast WiFi. But the best thing about this place has got to be the breakfast buffet who has a lot of different options. For example do they serve a really rich tsokolate

6/10 Satisfaisant

may

Les points forts : Propreté
...on our first visit to this hotel, we were charged an additional for the breakfast of our two companions who were included in our booking inclusive of breakfast...i wonder why but on our second time checked-in, all breakfast are offered free for all of us...
Séjour de 1 nuit en février 2018

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
... exceptional customer service
... convenient and local to places we wanted to visit. customer service is top notch. keep it up!
Séjour de 5 nuits en janvier 2018

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
... nice and pleasant stay
... comfortable room, comfortable beds and pillows. some parts are a bit dated but not enough to ruin my stay.
Séjour de 1 nuit en janvier 2018

8/10 Bien

dina, australia

Les points forts : Propreté, personnel et service, confort de la chambre
Good food. The toilet in my room has a delicate plumbing. But quick response from staff when i reported the problem.
Séjour de 3 nuits en janvier 2018

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
... excellent value for money
... comfortable, convenient, easy access to local sites. wonderful breakfast, staff fantastic.
Séjour de 1 nuit en janvier 2018

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
... we keep coming back
... top marks for customer service, very few minor flaws, however, these can be easily remedied. restaurant staff exceptional, reception staff patient and helpful.
Séjour de 1 nuit en janvier 2018

8/10 Bien

Jose , Houston Texas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We were attending a wedding here and decided to book the night before so we can be ready early , they allowed us to finished dressing up and to get ready after the check out time without charge , that was greatly appreciated !
Séjour de 1 nuit en décembre 2017

10/10 Excellent

rex , iloilo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good place
as always the staff took great care of my asawa and kids, we keep coming back because of the great staff.
Séjour de 2 nuits en novembre 2017

10/10 Excellent

Jonha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Location, Brilliant Service
By far the best service we've ever received and experience in all our travels. Topnotch bar none!
Séjour de 2 nuits en novembre 2017

10/10 Excellent

George L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2017

10/10 Excellent

JOEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It's a good hotel, and I liked it.
Séjour de 2 nuits en août 2017
Happy Morning! Greetings from Hotel del Rio. Thank you so much for your great review. Looking forward for your next booking.

8/10 Bien

Ivy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was amazing. We were able to rest except that there is no internet connection in our room during our stay
Séjour de 1 nuit en juin 2017

6/10 Satisfaisant

Gordo, Perth WA

Les points forts : Propreté, personnel et service, confort de la chambre
Nice city hotel
Check in was smooth, efficient and front of house staff were very pleasant and helpful Hotel building is not new but is well maintained to local standards. Inclusive breakfast buffet was good local fare and not in short supply. Table staff were very efficient and friendly Wifi in room was free and speed was generally good. Passsword required changing every 24 hours which is a good safety feature and we're freely available upon request from front desk. Would recommend to friends and definitely stay again Rooms were cleaned daily

8/10 Bien

Edwin L, California

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
close to downtown n malls n shops n restaurants
clean room nice staff wonderful location and. near establishments