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Avis sur Circle Inn - Iloilo City Center

2.5 out of 5
Circle Inn - Iloilo City Center
Iznart Street, Maria Clara, Iloilo, Iloilo

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 63 avis sur 188." "
Note des voyageurs de 8 (Bien), d’après 82 avis sur 188." "
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 188." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 188." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 188." "

8,4/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bien pour transfert
Hotel propre perso serviable Par contre le quartier vraiment bof Bien pour transfert d une nuit mais pas en long séjour

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bon hotel
Très bon rapport qualité prix, piscine agréable, personnel très compétent et serviable,

8/10 Bien

Kristine May

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Cheska le 13 févr. 2024
Dear Ma'am Kristine May,Thank you for taking the time to rate your recent stay with us. We greatly appreciate your feedback!Best Regards,Cheska

8/10 Bien

Ritche

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Personnel et service et équipements
staff are really nice and accommodating. i like the food. it’s nice for a quick stay and near everything in the down town area if you like to go out and adventure
Séjour de 2 nuits en janvier 2024
Réponse de Cheska le 13 févr. 2024
Hi Sir Ritche,Thank you for your stay with us and for taking the time to leave such a positive review. It truly means a lot to us to hear about your experience and how much you enjoyed your time here. We hope to have the pleasure of welcoming you back again soon.Best Regards,Cheska R.Reservations

10/10 Excellent

Michelle

Séjour de 1 nuit en janvier 2024
Réponse de Cheska le 13 févr. 2024
Dear Ma'am Michelle,Thank you for taking the time to rate your recent stay with us. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience.Best Regards,Cheska

8/10 Bien

Joesette

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love all of it. Keep up the good work👍
Séjour de 1 nuit en décembre 2023
Réponse de Cheska le 8 déc. 2023
Dear Ma'am Joesette,Thank you for your kind words and positive review! We're thrilled to hear that you enjoyed your stay at our hotel. It was a pleasure to have you as our guest, and we look forward to welcoming you back in the future.

8/10 Bien

Jose Paolo

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the cleanliness and service. However, there is no warm shower set up.
Séjour de 3 nuits en novembre 2023
Réponse de Cheska le 29 nov. 2023
Dear Sir Jose Paolo,Thank you for taking the time to share your feedback. We appreciate your understanding and apologize for any inconvenience you experienced with the warm shower. Upon investigation, we found that the hot shower was indeed operational. We hope to have the opportunity to welcome you again and provide a more seamless experience.Please feel free to reach out if you have further concerns or if there’s anything else we can assist you with.

8/10 Bien

Willie

Les points forts : Infrastructures et conditions de l’hébergement
Basic facility. Not a bad temporary stay
Séjour de 2 nuits en juillet 2023
Réponse de cheska le 16 août 2023
Dear Sir/Ma'am, Thank you for your review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon! Best Regards,Cheska

6/10 Satisfaisant

GIDEON

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Pro: -- Family oriented environment, having a pool is a plus -- Staff were very responsive, respectful, and professionals -- Secure, Security Guards were very helpful Con: -- Bed sheets being recycled were old and stained -- Under the bed is not clean, broken remote controls -- Smells when you first open the door -- AC makes a lot of noise -- Slamming doors will keep you awake -- Not a sound proof, chatter & yelling can be heard Hotel Management really need to keep-up with the building maintenance and cleanliness. Rooms need to be painted and would be nice to have a new clean bedsheets, and do not re-use stained sheets! Air Conditioning desperately need to be replace. Listen to them, see if anyone could get a good night sleep while it is running. As they say, you get what you paid for, so I am not expecting too much, but having a clean room would be nice. Make sure to provide the needed tools and materials that the Cleaning Crew needed to be successful.
Séjour de 12 nuits en mai 2023

10/10 Excellent

Edgardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Was disappointed with the jacuzzi since the water is not heated.
Séjour de 2 nuits en février 2023

8/10 Bien

ERIC, Burnaby

Séjour de 4 nuits en janvier 2023

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good accommodations, great staff
Check in was excellent. The staff was both professional and personable. There was a problem with WiFi yin the room we initially got and they happily put us in a different room. Everyone is very good at their jobs and very friendly. The room is spotless. My only input is that it would be nice to have a kettle to heat water and make coffee. Other than that, it's exactly what we need at a good price...
Séjour de 1 nuit en janvier 2023
Réponse de cheska le 16 août 2023
Dear Sir/Ma'am, Thank you for your review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon! Best Regards,Cheska

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super strategic location, one can easily go to the mall,maret, restaurants, church, plaza etc..just by walking. Hotel staff friendly, room clean, food in the restaurant was sumptuous-congrats chef!
Séjour de 3 nuits en janvier 2020
Réponse de Cheska Rivera – Reservations le 11 févr. 2020
Dear Sir/Ma'am, Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon! Best Regards,

8/10 Bien

Hisako

Séjour de 2 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worth it on a very affordable price. We have a great stay for 3 nights. The place is very accessible to any mode of transpo. Highly recommended.
Séjour de 3 nuits en octobre 2019
Réponse de Cheska Rivera - Reservations le 11 févr. 2020
Dear Sir/Maam, Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon! Best Regards,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and reasonable delicious food. Hot shower and clean rooms.
Séjour de 3 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Changing the bed linens we had to ask to get them changed
Séjour de 6 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great employees Great food good location beautiful island great shopping
Séjour de 14 nuits en octobre 2019
Réponse de Cheska Rivera – Reservations le 23 oct. 2019
Dear Sir/Ma'am, Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon! Best Regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personal war sehr freundlich , pool wurde jeden tag kontrolliert.
Séjour de 16 nuits en août 2019
Réponse de Cheska Rivera – Reservations le 29 août 2019
Dear Sir/Ma'am, Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon! Best Regards,

8/10 Bien

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Comfy and relaxing friendly and accommodating staff
Séjour de 8 nuits en juillet 2019
Réponse de Cheska Rivera - Reservations le 9 août 2019
Dear Sir/Ma'am, Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon! Best Regards,

8/10 Bien

Ma Joefel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall great place .pleasant staff except when calling the room or calling down was talked to in there language not English even when asked to repeat .overall give 8 out of 10 for language otherwise good place
Séjour de 1 nuit en mai 2019

10/10 Excellent

Maria, Manila

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check- in, friendly staff, quiet, location, price, food in restaurant
Séjour de 1 nuit en mai 2019

10/10 Excellent

Paul, Trenton, NJ

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
More expensive rooms are quite nice. Cheap rooms are too small. Location is walking distance to wharf (boats to Guimaras island) and Robinson mall. Decent breakfast. Neighborhood might look a bit sketchy, but actually rather safe. Staff is excellent. Overall, very nice stay for checking out Guimaras and Iloilo City.
Séjour de 1 nuit en avril 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice place in the city. like the fact that this place has a pool.
Séjour de 2 nuits en mars 2019
Réponse de Cheska Rivera - Reservations le 3 avr. 2019
Dear Sir/Ma'am, Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon!

8/10 Bien

FollowTheKalbo

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
A nice hotel with a perfect pool area in an old neighbourhood.
Séjour de 3 nuits en janvier 2019
Réponse de Cheska Rivera - Reservations le 3 avr. 2019
Dear Sir/Ma'am, Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was our 2nd time here and everything was great
Séjour de 2 nuits en janvier 2019
Réponse de Cheska Rivera - Reservations le 3 avr. 2019
Dear Sir/Ma'am, Thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to welcoming you again soon!

8/10 Bien

Ritche

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modest place to stay
Nice stay. Accommodating for our needs. Comfortable. People are really nice to talk to. Near the market and Robinson mall.
Séjour de 2 nuits en janvier 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Room was nice although bathroom had a leaking pipe and smelled like it needed a clean
Séjour de 1 nuit en janvier 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
A very clean hotel. Although the aircon is not that very cold despite it is already on high cool..still, best hotel pa rin.
Séjour de 7 nuits en novembre 2018

6/10 Satisfaisant

HILMAR

Les points forts : Personnel et service
Pigeons hotel
Neighborhood not the best view of shanty houses and a lot of pigeons due to pigeon house next to hotel. Roaches in the room.
Séjour de 5 nuits en octobre 2018
Réponse de Cheska Rivera le 10 nov. 2018
Hello Sir Hilmar, We understand your disappointment with our hotel location and with your concern about the roaches in the room where you stayed. We agree that this is not acceptable, and for that, we sincerely apologize. It's important to us that our guests are more than satisfied and we would like to resolve this issue immediately. Rest assured that the department in-charge is well-informed about this concerns. We value our guest's opinions and we would like to thank you for bringing this to our attention. We do hope that you will give us again another chance on your next visit.

10/10 Excellent

Nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a realky good time ,,the staff was so pleasant and polite and the local people so loving ,,,will go again for sure !
Séjour de 26 nuits en septembre 2018
Réponse de Cheska le 24 oct. 2018
Thank you for your comments, Sir Nicholas and we look forward to seeing you again soon.

10/10 Excellent

Des

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In my 2 weeks stay, I can say that I was comfortably settled away from home. I admire such warm and amazing staff who were prompt in responding to our needs. The linens and towels were changed everyday. I love the quiet surroundings and the food so yummy. I would love to stay in Circle Inn again on my next vacation. Warmest regards to all and thank you for yoir hospitality.
Séjour de 9 nuits en septembre 2018
Réponse de Cheska Rivera - Reservations le 8 nov. 2018
Hi Des, We work hard to meet expectations like yours, and we're happy to hear that we were able to hit the mark for you! We look forward to welcoming you again soon!

6/10 Satisfaisant

Ford, Nanaimo BC. Canada

Les points forts : Personnel et service
The hotel is located in a slum district, which made going out somewhat uncomfortable. The bathroom lighting was very poor, the staff replaced the bulbs, but the problem was in the wiring because the bulbs kept blowing. The exhaust fan in the bathroom did not work at all during the ten days that I was there.
Séjour de 9 nuits en août 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anniversary Getaway
We enjoyed our stay in Iloilo despite the weather.
Séjour de 3 nuits en juillet 2018

4/10 Médiocre

Cliff, Indiana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect First time in the Philippines made my trwes awesome
Séjour de 3 nuits en juillet 2018

8/10 Bien

kazkomatz, Hyogo Japan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
プールのあるキレイなホテル
チェックイン前に荷物を預かって頂き助かりました。ホテルはきれいで、レストラン、プールがあります。コスパの高いホテルだと思います。朝食付きを選べば良かったと、少し後悔しています。
Séjour de 1 nuit en juin 2018

10/10 Excellent

Sara, Orange county

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel centrally located to all fun activities
Located on a dead end road which I like because it felt exclusive and private. The staff are so kind and hospitable you feel like royalty. The rooms are just what we needed and for the price was expecting a budget hotel but the rooms were very nice and well kept. They bring you anything you need and room service is great. The pool is all lit up at night and very inviting but unfortunately we didn't have time to swim as we were so busy with activities. A/c runs cold and the water runs hot. Right next door is a little bar if you need a nightcap before bed. Always have a game plan because if you walk outside looking like you don't know where you're going, a trike will have you hop in and take you right to a hostess bar. Oops! Security and bellhops are kind and helpful and will help flag down a taxi if you need it. Close to the mall and Smallville which is great fun if you like to eat, drink and karaoke. I will recommend this to my friends and will stay here again when I visit iloilo!
Séjour de 3 nuits en mai 2018

8/10 Bien

Marco Alberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
worth it! nice location! the staff are accomodating!
Séjour de 1 nuit en mars 2018

10/10 Excellent

JERRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Affordable and good customer service
Place is convenient, pruce was good, good cusyomer service and room was clean.
Séjour de 1 nuit en février 2018

10/10 Excellent

terrence, austarlia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Wish it had hot water and kettle in the room for hot water and no y5
Séjour de 4 nuits en janvier 2018

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a wonderful stay and the staff was efficient and attentive to our needs.
Séjour de 1 nuit en janvier 2018

8/10 Bien

GERARDO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
IT’S GOOD...
Séjour de 2 nuits en novembre 2017

8/10 Bien

Ruel Jr

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything’s good except for the wifi
All in all everything is good except for the wifi. It’s not that good.
Séjour de 1 nuit en novembre 2017

10/10 Excellent

Gene, Hawaii

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great job
I will strongly recommend circle inn to all my friends Great job by you staff there
Séjour de 7 nuits en novembre 2017

6/10 Satisfaisant

Al, Vancouver, Canada

Les points forts : Propreté et personnel et service
Reasonable hotel for the price
The rooms and overall quality are OK. Internet was difficult. No room amenities to speak of - safe or fridge or kettle. Pool is nice, food is good, staff are friendly.
Séjour de 2 nuits en octobre 2017

4/10 Médiocre

LakbayLoyd, Cavite

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
A lot different
Circle Inn has been my hotel of choice when staying in Iloilo City for the past 3 or 4 years. I witnessed how the hotel get old and quite disappointed that the culture of the people working for the hotel rwas not maintained with the hotel itself. The receptionists and room service staff seem unhappy and less attentive and room service is bad (ordered a sunny-side-up egg but waited for 30min only to end up with a well-done-broken-yolk fried egg). They gave less amenity - no more dental kit, cheap shampoo and soap. Sheets are old as well, but clean. Room is clean but dull. The only plus in this hotel is the reduced (promo) cost per night and the pool.
Séjour de 3 nuits en octobre 2017