Cher Ludovic,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié l'emplacement et la vue qu'offre notre établissement. Cependant, nous sommes désolés d'apprendre que certains aspects de votre séjour n'ont pas été à la hauteur de vos attentes. Concernant la décoration et l'état général de l'hôtel, nous tenons à préciser que nous travaillons constamment à améliorer nos installations pour offrir un cadre agréable à nos clients. Pour ce qui est de la literie, nous prenons en compte vos remarques et nous nous efforcerons d'améliorer la qualité de nos matelas. En ce qui concerne les repas, notre restaurant propose un buffet varié pour satisfaire les goûts de chacun, et nous sommes désolés si cela n'a pas été à votre convenance. Enfin, nous prenons note de vos commentaires sur l'animation et nous chercherons à améliorer ce point également.Nous espérons vous revoir très vite pour un meilleur séjour au sein de notre établissement.Subdirector / Deputy Manager

Cher Ali,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de savoir que vous avez apprécié la nourriture variée et la magnifique vue sur la mer. Cependant, nous prenons note de vos commentaires concernant la rénovation et l'amélioration du confort, notamment en ce qui concerne le vitrage et la décoration intérieure. Nous travaillons constamment à améliorer nos installations pour offrir à nos clients la meilleure expérience possible.Nous vous remercions pour votre recommandation et espérons avoir l'occasion de vous accueillir à nouveau pour vous montrer les améliorations apportées.Nous espérons avoir le plaisir de revoir parmi nous.Bien à vous,Subdirector / Deputy Manager

Cher D.,Chez Barceló, nous croyons fermement qu'il y a toujours possibilité de nous améliorer, et vos commentaires assisteront nos équipes dans leurs efforts quotidiens voués à excéder les attentes de nos hôtes. C'est pourquoi nous apprécions sincèrement le temps que vous avez consacré à nous faire part de vos impressions.Nous sommes heureux que vous ayez passé un agréable séjour parmi nous.Pardon pour cette gêne. Si vous êtes sensible au bruit, n’hésitez pas à en faire part à la réception qui vous allouera une de nos chambres les plus au calme.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementSubdirector / Deputy Manager

Dear Axel, Thank you for your review.The complete satisfaction of our guests is our priority and we regret that your experience fell short of some of your expectations. We are, nevertheless, pleased that you had an enjoyable stay with us. Your feedback will be shared with all hotel teams as we are sure they find such comments motivating.We look forward to welcoming you back. Best regards,Subdirector / Deputy Manager

Dear Guest, Thank you for taking the time to review your stay.We are thrilled to hear that you enjoyed the killer view from your room. Our hotel's location offers stunning views of the Mediterranean Sea, and we are glad that it added to your stay. We appreciate your perfect scores for room cleanliness, hotel condition, service, and room amenities. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and your feedback is a testament to their efforts.We look forward to welcoming you back. Best regards,Subdirector / Deputy Manager

Estimado Mario:Nos complace saber que nuestro personal fue amable y atento durante su estancia, y que los conductores de la furgoneta fueron de su agrado. Apreciamos sus comentarios positivos sobre la limpieza de la habitación, la comodidad y el servicio.Una vez más, gracias por sus amables palabras y esperamos darle la bienvenida nuevamente en un futuro cercano.Será un placer para todo el equipo recibirle de nuevo en esta su casa ibicenca.Un cordial saludo,Subdirector / Deputy Manager

Dear Joao Silva,Thank you for taking the time to review your stay.We are glad to hear that you found our staff helpful and enjoyed the food at our buffet restaurant. We appreciate your kind words and will continue to strive for excellent service. Regarding the room comfort, we apologize for any inconvenience caused by the twin beds. Our rooms come in various configurations, including double and king-sized beds, to cater to different guest preferences. We encourage guests to communicate their preferences during the booking process or upon arrival, and we will do our best to accommodate them.We hope to welcome you back on future occasions.Best wishes,Subdirector / Deputy Manager

Dear Marcus, Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed the stunning views and found our fish dishes to your liking. Our location near the beautiful beach is indeed one of our highlights, and we are glad you took advantage of the shuttle service to explore the area.We appreciate your feedback regarding the pool area and outdoor dining options. We continuously strive to improve our facilities and services, and your comments will be taken into consideration. We understand the importance of having a comfortable and enjoyable environment for our guests. As for transportation, our hotel offers a daily and free shuttle service to the beach, and we are always happy to assist with any transportation needs our guests may have during their stay.We hope to welcome you back in the future. Kindest regards,Subdirector / Deputy Manager

Dear Zoltan, Thank you for taking the time to share such a valuable review.We are glad to hear that you enjoyed our beautiful location, proximity to the beach, bars, and restaurants, as well as our friendly staff and the variety of food at our buffet breakfast and dinner. Your kind words are truly appreciated.We apologize for any inconvenience you experienced during your stay. We understand that the check-in time was not clear, and we will make sure to update our website accordingly. As for the room amenities, we are always striving to improve our services and will take your feedback into consideration. We are happy to hear that a fridge was provided upon request. Regarding the air conditioning, we are aware that some units may be noisy and are working on updating them. Lastly, we would like to clarify that the safe fee is a standard practice in many hotels to cover maintenance costs. We apologize if this caused any inconvenience.We hope to welcome you back. Best wishes,Subdirector / Deputy Manager

Estimada Daniela,Nos alegra saber que encontró nuestro hotel muy bonito y que pudo disfrutar de la tranquilidad y el contacto con la naturaleza que ofrece nuestra ubicación en Port de Sant Miquel. Agradecemos sus comentarios positivos sobre la limpieza, las comodidades de la habitación y el servicio brindado por nuestro personal.Lamentamos si tuvo alguna dificultad con la limpieza de la habitación o las condiciones del hotel. Trabajamos constantemente para mantener nuestras instalaciones en buen estado y ofrecer un servicio de calidad a nuestros huéspedes. Apreciamos sus comentarios y los tendremos en cuenta para futuras mejoras.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Subdirector / Deputy Manager

Dear Romain,Thank you for taking the time to share your review.We are very sorry to know that your time with us fell below what you expected and wish that you had informed us of your concerns during your stay, as we would have found a solution for you. Rest assured that we will be reviewing your comments with our team.We hope you will consider staying with us again in the future. Best regards,Subdirector / Deputy Manager

Dear Oleg,We'd like to thank you for reviewing your experience.We are delighted to hear that you enjoyed our breakfast and dinner options, as well as the convenience of our shuttle service to the beach. We appreciate your kind words and are glad that you would consider staying with us again.We understand your concerns regarding the limited parking spaces at our hotel. We apologize for any inconvenience this may have caused during your stay. Our parking is indeed limited, and we always strive to provide the best possible solutions for our guests, such as the shuttle service you mentioned. We hope that this service was helpful in making your stay more comfortable.We hope to welcome you back. Best wishes,Subdirector / Deputy Manager

Estimado Xisco:Nos alegra saber que disfrutó de nuestra ubicación privilegiada y del trato atento de nuestro personal. Sin embargo, lamentamos que las instalaciones no hayan cumplido con sus expectativas. Aunque nuestro hotel presenta una mezcla de estilos modernos y tradicionales ibicencos, entendemos que algunas áreas pueden parecer un poco anticuadas. Estamos trabajando continuamente en mejoras para ofrecer a nuestros huéspedes una experiencia aún más agradable.Esperando volver a hospedarle en otra ocasión, le enviamos nuestros más cordiales saludos,Subdirector / Deputy Manager

Dear Ben, Thank you for the time you have taken to review your recent stay at Hotel Galeón Ibiza.We are delighted to hear that you appreciated our fantastic staff and the cleanliness of our hotel. Our team works hard to ensure our guests have a comfortable and enjoyable stay. It's also great to know that you enjoyed the lovely area of Port de Sant Miquel, with its beautiful surroundings and nearby attractions.We acknowledge your observation regarding the need for some updates in our hotel. We are continuously working on improvements to enhance our guests' experience. We appreciate your feedback and will take it into consideration for future enhancements. We are glad that despite this, you had a pleasant stay and would consider staying with us again.We hope to welcome you back. Best wishes,Subdirector / Deputy Manager

Liebe Nina,danke für Ihre Bewertung.Wir nehmen Ihre Anmerkungen bezüglich der Renovierungsbedürftigkeit und des Teppichs im Flur zur Kenntnis. Wir sind stets bemüht, unseren Gästen den bestmöglichen Komfort zu bieten und arbeiten kontinuierlich an Verbesserungen. Ihre Rückmeldung hilft uns dabei, unseren Service weiter zu optimieren. Es tut uns leid, wenn Ihnen diesbezüglich Unannehmlichkeiten entstanden sind.Es freut uns jedoch sehr, dass Ihnen der Ausblick und die schöne Bucht gefallen haben. Wir sind stolz darauf, unseren Gästen solch beeindruckende Aussichten bieten zu können. Ebenso freuen wir uns, dass Sie unser Essen und die abendlichen Shows genossen haben.Wir würden uns freuen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen!Subdirector / Deputy Manager

Dear Ronald, Thank you very much for your review after you recent stay at Hotel Galeón Ibiza.We are delighted to hear that you enjoyed the amazing view, spacious room, and the variety of food at our buffet restaurant. It's great to know that our pool and kids' entertainment were appreciated by your family. We strive to provide a comfortable and enjoyable stay for all our guests, and your kind words are truly encouraging.We acknowledge your concerns regarding the hotel's outdated appearance and limited parking spaces. Our hotel is constantly working on improvements, and we appreciate your feedback as it helps us identify areas that may need attention. As for the parking, we understand that it can be challenging during peak times, and we apologize for any inconvenience this may have caused. Our daily free shuttle service to the beach and Port de Sant Miquel is available to provide an alternative transportation option for our guests.We hope to welcome you back in the very near future. Best wishes,Subdirector / Deputy Manager