Overall not pleasant experience.
1. Checked in May 1st. Room was dusty everywhere, blood stains on towels, flies& cockroaches
2. Spoke to Room service, non of the towels have been changed.
3. People at the reception do not work on things when you talk to them. We were going to trip the following day, asked to hold breakfast box and time given was 8:30. Had to wait in the reception for 30 minutes as they did not have anything ready by the time
4. We had to talk to the assistant manager, was a nice man who changed our room
5. After changing room, we came back at 12 pm and the room card not working. Spoke to lobby, said will send someone. No one showed up until I had to call again after waiting too long. He seemed totally forgot about it.
6. Kids club suppose to open at 10 am. Door is closed at 10:30 am. As per the reception, they have no idea. Somebody finally came saying the guy who should be here had issues with his car. This was in May 5th. The guys in kids club are amazing though
7. No hygienic measures. People handle food with their hands. Flies are sharing same food with residents.
8. Wild mosquito in the room. Can’t sleep
9. There is a shuttle to the beach every 30 min. The beach is amazing
10. They have a very nice kids disco at night dancing with kids
11. Pools are well distributed and maintained
12. Cafes, bars, shops are nice
13. Very cool Kids show every night
