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Avis sur Clarion Pointe Huntsville Research Park

2.5 out of 5
Clarion Pointe Huntsville Research Park
4815 University Dr, Huntsville, AL

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 452 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 336 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 112 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 55 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 1002." "

8,2/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Karine

Voyage en famille
Personnel courtois, lit confortable
Séjour de 1 nuit en décembre 2023
Réponse de Clarion Pointe Management and Staff le 11 déc. 2023
Thank you for your review. We look forward to seeing you again!

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Tout . sauf la salle de toilette avec le ventilateur
Séjour de 2 nuits en mars 2019

6/10 Satisfaisant

Fabian, Hemet

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Good but a little old
Séjour de 2 nuits en mai 2024

8/10 Bien

Sydney

N/a
Séjour de 2 nuits en mai 2024

8/10 Bien

Joshua

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable
Séjour de 2 nuits en avril 2024

8/10 Bien

Jay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fair price.
Séjour de 1 nuit en mai 2024

8/10 Bien

Threase

Voyage d’affaires
Didn’t like the noise caused by the guests next door to me. Area was very close to where my event was held. Lots of different restaurants to choose to eat from.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Lindsey

Voyage d’affaires
Les points forts : Équipements
The staff is yop notch. We stay there everytime we come. They always treat us like royalty
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Candy

Was okay
Séjour de 5 nuits en février 2024

8/10 Bien

James Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property and room was clean. Staff was attentive and courteous.
Séjour de 3 nuits en mai 2024

10/10 Excellent

KEISHA

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very clean. Staff was very friendly. Breakfast was really good. Not bland. Well seasoned and there was enough. I appreciate the courtesy of the staff. If we are ever in town again, I would definitely stay at the Clarion.
Séjour de 2 nuits en mai 2024

8/10 Bien

Keith

Les points forts : Propreté et personnel et service
An older building but in good condition. The staff is nice, daily maid service and a generous breakfast.
Séjour de 3 nuits en mai 2024
Réponse de Clarion Pointe Management and Staff le 13 mai 2024
It's great to hear that despite its age, the building is well-maintained. The friendly staff, daily maid service, and generous breakfast make for a pleasant stay. Sounds like a comfortable and enjoyable experience overall!

10/10 Excellent

Henry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Clarion Pointe Management and Staff le 13 mai 2024
I'm glad to hear that you had a great stay! It's always wonderful when accommodations exceed expectations. Looking forward to hosting you again if you find yourself back in town.

2/10 Horrible

Frank

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bedding sheets were not clean upon arrival.
Séjour de 3 nuits en avril 2024
Réponse de Clarion Pointe Management and Staff le 13 mai 2024
I'm sorry to hear about your experience with the cleanliness of the bedding sheets upon arrival. Cleanliness is a fundamental aspect of any accommodation, and it's disappointing when standards aren't met. It's essential for hotels to ensure that all linens are thoroughly cleaned and sanitized between guests to maintain a comfortable and hygienic environment. Your feedback is crucial for the improvement of the establishment's services.

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property was OK
Séjour de 2 nuits en avril 2024
Réponse de Clarion Pointe Management and Staff le 13 mai 2024
Thanks for sharing your thoughts! It's good to hear your perspective on the property. If there's anything specific you think could be improved, feel free to share – feedback helps make future stays even better.

10/10 Excellent

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The stay was great! Will stay there again if we are back in town.
Séjour de 3 nuits en avril 2024
Réponse de Clarion Pointe Management and Staff le 13 mai 2024
I'm glad to hear that you had a great stay! It's always wonderful when accommodations exceed expectations. Looking forward to hosting you again if you find yourself back in town.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly clean and a good night sleep. More lighting in the hall way to the elevator could have been better.
Séjour de 1 nuit en avril 2024
Réponse de Clarion Pointe Management and Staff le 13 mai 2024
I'm glad to hear that your good night's sleep was enhanced by our friendly staff and clean accommodations. Your suggestion about improving lighting in the hallway to the elevator is noted; it's valuable feedback for the property's improvement. Thank you for sharing your thoughts!

10/10 Excellent

Brittney

Les points forts : Infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest! We look forward to seeing you again!

6/10 Satisfaisant

Faye

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Friendly and helpful staff. Sheets were clean but the carpet in room has seen better days… stains everywhere… I wore socks the entire time as I was hesitant to walk around barefoot. Supposedly no smoking but cigarette butts everywhere. Nice that they have a gym! Took a look. Appeared to be well equipped and clean.
Séjour de 1 nuit en avril 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest and for your kind comments about the staff! We look forward to seeing you again! Hopefully, our flooring replacement project will be completed in the next few months. We will work harder to exceed your expectations!

4/10 Médiocre

Glenda

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The staff are very friendly and helpful. The breakfast was “meh”. My husband isn’t picky but didn’t care for the eggs etc. There wasn’t any fresh fruit. The bed were clean but the curtains were tattered and torn. There was a big hole at the bottom of the tub. No water pressure. The tv didn’t have a guide. When you pressed the guide button it wouldn’t show what was playing. Only numbers. There were grown men standing outside the building cussing and smoking and drinking. I’m glad I wasn’t by myself at this hotel. I wouldn’t stay here again.
Séjour de 2 nuits en avril 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest! We look forward to seeing you again! We will work harder to exceed your expectations!

10/10 Excellent

Erica

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Carpet in room was not cleaned. I found coffee stains and someone’s pills in the carpet. Also trash outside.
Séjour de 1 nuit en avril 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest! We look forward to seeing you again! We are excited to begin our flooring replacement. We will work harder to exceed your expectations!

10/10 Excellent

Francine

Voyage en couple
Beds were updated and very comfortable. A complete hot breakfast. Eggs, 2 different sausages, toast, bagels, sausage gravy and biscuits, waffles, cereal etc all hot and fresh. Staff helpful
Séjour de 1 nuit en mars 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest! We look forward to seeing you again!

6/10 Satisfaisant

Craig

Séjour de 1 nuit en mars 2024
Réponse de Clarion Pointe Management and Staff le 13 mai 2024
Thanks for sharing your thoughts! It's good to hear your perspective on the property. If there's anything specific you think could be improved, feel free to share – feedback helps make future stays even better.

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place. Quiet, safe, comfortable, and great breakfast
Séjour de 3 nuits en avril 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Matthew George

Les points forts : Propreté
Séjour de 3 nuits en mars 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest! We look forward to seeing you again!

8/10 Bien

Hans G.

Voyage en couple
Les points forts : Personnel et service et équipements
Breakfast was good. The carpet needed cleaning and the tub faucet was very hard to turn.
Séjour de 6 nuits en mars 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest! We look forward to seeing you again! Happy to know that you enjoyed the breakfast. Hopefully, our new flooring project will be completed by your next visit. We will work harder to exceed your expectations!

6/10 Satisfaisant

Barry

Les points faibles : Personnel et service
Séjour de 4 nuits en mars 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for being our guest! We look forward to seeing you again! We will work harder to exceed your expectations!

4/10 Médiocre

Edgar

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Do NOT Stay at this location! Found bugs in in the picture behind the glass. Toilet flushed VERY slow. The door hummed when the wind blew. Parking lot could have been cleaner. Very Slow elevator. Place just did not look clean. I was afraid to sleep on the mattress because I was not sure if there were bed bugs. Do yourself a favor and stay some place else.
Séjour de 3 nuits en mars 2024
Réponse de Clarion Pointe Management and Staff le 12 avr. 2024
Thank you for your feedback. I apologize for our failure to exceed your expectations. We are currently addressing each of your concerns and appreciate you taking the time to share your thoughts.

10/10 Excellent

Richardson

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s a quiet place with good breakfast in the morning!
Séjour de 2 nuits en mars 2024
Réponse de Clarion Pointe Management and Staff le 29 mars 2024
Thank you for being our guest! We look forward to seeing you again!

8/10 Bien

Latosha

Séjour de 3 nuits en février 2024
Réponse de Clarion Pointe Management and Staff le 29 mars 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Clarion Pointe Management and Staff le 29 mars 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Lee

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Clarion Pointe Management and Staff le 29 mars 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Tammy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay at a good price
We stayed for a volleyball tournament at VBC. Staff was very nice. Check in was easy. Lobby and room were clean. The included breakfast was good as well. We would stay here again.
Séjour de 2 nuits en février 2024
Réponse de Clarion Pointe Management and Staff le 29 mars 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Clarion Pointe Management and Staff le 29 mars 2024
Thank you for being our guest! We look forward to seeing you again!

8/10 Bien

Harris L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

8/10 Bien

Bradley

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Price; Great Service
Séjour de 1 nuit en janvier 2024

8/10 Bien

Bradley

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

debra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good stay.
It was very good except accessing the lobby. You cannot access within the building. You have to go out in the cold or if it is raining you access the lobby. Pillows were pretty lumpy. The parking was bad for pickup truck.
Séjour de 4 nuits en décembre 2023

8/10 Bien

Jonathan

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Clarion Pointe Management and Staff le 29 déc. 2023
Thank you for your review. We look forward to seeing you again!

6/10 Satisfaisant

Tamika

Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Clarion Pointe Management and Staff le 29 déc. 2023
Thank you for your review. We look forward to seeing you again!

10/10 Excellent

Monette

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Clarion Pointe Management and Staff le 29 déc. 2023
Thank you for your review. We look forward to seeing you again!

10/10 Excellent

Gloria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and friendly professional staff! Great location
Séjour de 1 nuit en décembre 2023
Réponse de Clarion Pointe Management and Staff le 29 déc. 2023
Thank you for your review. We look forward to seeing you again!

10/10 Excellent

david

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Clarion Pointe Management and Staff le 29 déc. 2023
Thank you for your review. We look forward to seeing you again!

10/10 Excellent

ROSEMARIE, Springfield Gardens

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very courteous staff.
Séjour de 2 nuits en novembre 2023
Réponse de Clarion Pointe Management and Staff le 29 déc. 2023
Thank you for your review. We look forward to seeing you again!

4/10 Médiocre

Bob

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Not somewhere I would recommend.
Staff and location are great, but the room was in a terrible state. Holes in walls. Air conditioner screen was caked with dirt. Bed was clean and bug free, otherwise we would have stayed elsewhere.
Séjour de 1 nuit en décembre 2023
Réponse de Clarion Pointe Management le 11 déc. 2023
Thank you for your kind comments about the location and the staff. They are greatly appreciated. Please accept my apologies for being placed in a room that had maintenance issues. I am so sorry. I have relayed this information to the Maintenance Supervisor for immediate correction.

8/10 Bien

La Kesha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Clarion Pointe Management and Staff le 11 déc. 2023
Thank you for your review. We look forward to seeing you again so that we can earn a 10!

6/10 Satisfaisant

Miguel

Voyage en famille
Les points forts : Propreté et personnel et service
This was a family sports trip. The staff and the service were amazing and very accommodating but the room itself was dated and needed some updates like grime free bath/shower and a working shower head. Our room was in front of the truck-free parking area but truck owners warmed up their trucks at 5:00am. There were rules but nobody to enforce them.
Séjour de 2 nuits en novembre 2023
Réponse de Clarion Pointe Management and Staff le 11 déc. 2023
Thank you for your review. I appreciate the kind words about the staff and the service! We are currently in the planning stages for a complete room renovation and hope that you will stay with us again to experience the updates.

10/10 Excellent

Susan

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was professionally run. Breakfast options were fantastic. Staff was very friendly. We will stay here next time we are in Huntsville Al.
Séjour de 3 nuits en novembre 2023
Réponse de Clarion Pointe Management and Staff le 11 déc. 2023
Thank you! We look forward to seeing you again!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Stay was okay
Had 4 ice makers but only 1 of them worked! The safety locking latch on the door was broken and the screws were loose so it wasn't secure. Honestly felt like a ghost town because I didn't any other tenants. Just workers. Maybe 2 of them
Séjour de 2 nuits en décembre 2023
Réponse de Clarion Pointe Management and Staff le 11 déc. 2023
Thank you for your review. I apologize for the issues you experienced. I have spoken with the Maintenance Supervisor so that they can be addressed.