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Avis sur Delta Hotels by Marriott Huntingdon

4 out of 5
Delta Hotels by Marriott Huntingdon
Kingfisher Way, Hinchingbrooke Business Park, Huntingdon, England

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 30 avis sur 44." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 44." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 44." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 44." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 44." "

9,4/10

Propreté

9,8/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Delta Hotel Team le 1 févr. 2024
Dear Guest,Thank you for your review. We do hope to welcome you back in the future.Best regards,Delta Hotel Team

10/10 Excellent

Ben

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really fantastic 2 night stay at this property. It is a lovely hotel inside and we enjoyed the bar, restaurant, gym and swimming areas too. The staff were absolutely fantastic, really polite and helpful, putting the customer first. Room service took less than 20 minutes from order to door even though it said it could take around 45 mins. The pricing of the food and drink was a little on the high side but with the service and all things considered it was a really great stay for me, my wife and our 3yo.
Séjour de 2 nuits en avril 2024
Réponse de Max le 15 avr. 2024
Hi Ben,Thank you very much for your kind words regarding your recent stay with us. It is amazing to hear such great things from you. We hope that you will stay again with us soon.Kind RegardsDelta Hotels Huntingdon

8/10 Bien

Jeffrey, San Carlos

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very nice, great fitness center. The only issue for me was that it is isolated, so unless you have a car, you eat all of your meals at the hotel.
Séjour de 3 nuits en avril 2024
Réponse de Max le 15 avr. 2024
Hi Jeffrey,Thank you for the kind review! I am glad to hear you enjoyed your stay with us.Kind RegardsDelta Hotels Huntingdon

6/10 Satisfaisant

Paul

Les points forts : Propreté, personnel et service, équipements
Light didn’t work in room , wanted room service but thought they didn’t offer it until I saw a sign I. The morning . Not clear
Séjour de 1 nuit en avril 2024
Réponse de Delta Hotel Team le 7 avr. 2024
Dear Paul,Thank you for your feedback.We are so sorry that not all aspects of the hotel met up with your expectations. We will forward your comments to relevant teams. We do hope to welcome you back in the future.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There could have been a bigger selection of courses on the dinner menu and not having the same one on consecutive nights.
Séjour de 2 nuits en mars 2024
Réponse de Delta Hotel Team le 5 avr. 2024
Dear Michael,Thank you for your review. We will pass your comments to relevant teams. We do hope to welcome you back in the future.Best regards,Delta Hotel Team

10/10 Excellent

brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Delta Hotel Team le 31 mars 2024
Dear Brian,Thank you for taking time to share your feedback.We do hope to welcome you back in the future.Best regards,

10/10 Excellent

Jeremy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The somewhat anonymous exterior of this hotel hides rather a gem - a business hotel with a level of comfort well above the norm. The lobby is quite impressive and the reception staff highly knowledgeable, professional and welcoming. The restaurant is comfortable and the food well prepared and presented both at breakfast and dinner. The Room Service menu is extensive and well done. The leisure club is the star feature, with a luxurious locker-room style changing and shower zone, separate for men and women. A steam room and sauna both in excellent condition are topped off by a lovely warm swimming pool with lounge chairs surrounding providing the perfect environment to relax. First class.
Séjour de 1 nuit en février 2024
Réponse de Izabella le 6 mars 2024
Hi Jeremy, thank you so much for this amazing review! I am happy that you enjoyed your stay with us and we hope to see you again in the near future. Best wishes, Izabella, Front office manager

10/10 Excellent

Lucy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You cannot fault the customer service all staff are so helpful nothing too much trouble. Menu needs updating not great evening meal choices. Also lots of people come to the lounge for work meetings which as a paying guest felt that this is unacceptable as in the morning the noise level was unbearable 3-5 small groups having meetings talking loudly on phones etc so nowhere peaceful for guests residing here. I also mentioned the leisure facilities are fantastic but the shower drains in ladies changing rooms need deep clean as the smell is very offensive.
Séjour de 3 nuits en février 2024
Réponse de Delta Hotel Team le 24 févr. 2024
Dear Lucy,Thank you for taking time to share your valuable feedback. We do apologize that not all the aspects of the hotel met with your expectations. We will pass your comments to the management team.Once again, thank you for your review.We do hope to welcome you back in the future.Best regards,Delta Hotel Team

10/10 Excellent

Neil

Voyage en famille
Family break
Amazing hotel staff very friendly only issue the bed was not very comfortable
Séjour de 1 nuit en février 2024
Réponse de Delta Hotel Team le 5 févr. 2024
Dear Neil,Thank you for your review. We do apologize you have found our beds not as comfortable as expected. We will pass your message to relevant teams. We do hope to welcome you back in the future.Best regards,Delta Hotel Team

6/10 Satisfaisant

Paresh

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
All good, bathroom was not cleaned properly.
Séjour de 1 nuit en février 2024
Réponse de Front Office le 4 févr. 2024
Dear Paresh,Thank you for taking the time to share your feedback regarding your recent stay with us. I am sorry that we could not meet your expectations in all areas. Thank you for the constructive comment that I have already shared with our Housekeeping team. I hope to welcome you back in the near future again.Kind regards, Izabella

10/10 Excellent

verina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Delta Hotel Team le 1 févr. 2024
Dear Verina,Thank you for your review. We do hope to welcome you back in the future. Best regards,Delta Hotel Team

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Delta Hotel Team le 24 janv. 2024
Dear Jason,Thank you for taking time to share your feedback.We do hope to welcome you back in the future.Best regards,Delta Hotel Team

8/10 Bien

Lawrence

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Delta Hotel Team le 24 janv. 2024
Dear Lawrence,Thank you for taking time to share your feedback.We do hope to welcome you back in the future.Best regards,Delta Hotel Team

6/10 Satisfaisant

Michael

Séjour de 6 nuits en janvier 2024
Réponse de Delta Hotel Team le 24 janv. 2024
Dear Michael,Thank you for taking time to share your feedback.We do hope to welcome you back in the future.Best regards,Delta Hotel Team

4/10 Médiocre

Carl

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Gym closed
Working away in St Neots, booked this hotel purely for the gym, gym was closed for refurbishment, it would been more then helpful if Hotels.com stated this on the listing. Hot tub also out of action. Room was tidy and had a great sleep, just shame about the gym etc.
Séjour de 1 nuit en décembre 2023
Réponse de Delta Hotel Team le 29 déc. 2023
Dear Carl,Thank you for taking time to share your thoughts regarding to your recent stay.We do apologize you were not informed about the gym and jacuzzi closure. We can see you have booked late on the day and arrived not long ago after making the booking and unfortunately we did not have a chance to send you an email with the closure information. Hopefully this won't stop you from choosing our hotel in the future.Once again, thank you for your feedback.Best regards,Delta Hotel Team

8/10 Bien

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel itself was nice and comfortable as well as convenient. The staff are very helpful and friendly.
Séjour de 1 nuit en décembre 2023
Réponse de Delta Hotel Team le 13 déc. 2023
Dear Paul,Thank you for your review. We are glad to read you have enjoyed your stay and was satisfied with the service provided from our staff.We do hope to welcome you back to our hotel in the future.Best regards,Delta Hotel Team

10/10 Excellent

Craig

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Delta Hotel Team le 29 déc. 2023
Dear Craig,Thank you for taking time to share your thoughts about your recent stay in our hotel. We will share your message with the management team.We do hope to welcome you back in the future.Best regards,Delta Hotel Team

10/10 Excellent

Aileen

Will stay again
Professional staff and friendly at all times. Clean and tidy hotel. Decent beds and rooms.
Séjour de 1 nuit en novembre 2023
Réponse de Delta Hotel Team le 19 nov. 2023
Dear Aileen,On behalf of the entire hotel team, I want to thank you for sharing your thoughts regarding to your recent stay in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Better than expected, location was fairly easy to find, parking easy and the gym is 24 hours which is ideal for business trips. Only small niggle is the food is very expensive and not that great. Was a business trip so location was main factor, gym is very useful and would stay again there.
Séjour de 1 nuit en octobre 2023
Réponse de Delta Hotel Team le 15 nov. 2023
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing your review.We are happy to read you were satisfied with your recent stay. We do hope to welcome you back to our hotel in near future.Once again, I appreciate you taking the time to share your feedback.Kind regards,Delta Hotel Team

8/10 Bien

Brent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Delta Hotel Team le 25 oct. 2023
Dear Brent,On behalf of the entire hotel team, I want to thank you for sharing your review. We do hope to welcome you back to our hotel in the future.Best Regards,Delta Hotel Team

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family weekend break
Visiting family in the area, had a room with two doubles with plenty of space for us as a family. Indoor pool and sauna / steam rooms were a great bonus. Very resonably priced breakfast with a food range of options. Would stay again
Séjour de 1 nuit en septembre 2023
Réponse de Delta Hotel Team le 28 sept. 2023
Dear Amy,On behalf of the entire hotel team, I want to thank you for sharing your thoughts regarding to your recent stay in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Angela, Newcastle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel
Séjour de 1 nuit en septembre 2023
Réponse de Delta Hotel Team le 28 sept. 2023
Dear Angela,On behalf of the entire hotel team, I want to thank you for sharing your thoughts regarding to your recent stay in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Satisfaisant

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Expected better from a Marriott
We expected more from a Marriott. We were told that we were getting a recently refurbished room which was nice except the bed was awful. Old and not comfortable. Also the shampoo and body wash and lotion all had a horrible scent. Couldn't use any of it. Very disappointed in this stay.
Séjour de 1 nuit en septembre 2023
Réponse de Delta Hotel Team le 28 sept. 2023
Dear Karen,Thank you for taking the time to share your thoughts regarding to your recent stay in our hotel. We will share your message with the management team.Thank you for choosing our hotel.

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stop over,
Séjour de 1 nuit en septembre 2023
Réponse de Delta Hotel Team le 11 sept. 2023
Dear Anthony,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Service was wonderful, room was very clean and very comfortable. Had a glass of wine and packet of crisps from reception and almost gulped at £12.90. Would have had breakfast but at £24.50 to have it delivered to the room decided to pass. Would return and recommend, every member of staff I interacted with were very friendly and very helpful.
Séjour de 1 nuit en août 2023
Réponse de Delta Hotel Team le 11 sept. 2023
Dear James,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tina

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and comfortable hotel The breakfast was very nice Staff friendly
Séjour de 6 nuits en août 2023
Réponse de Jeffrey le 23 août 2023
Dear Tina,Thank you for taking the time of leaving us a short review but amazing highly appreciated. We hope to be afforded the pleasure of welcoming you back again in the near future if you chose to visit Huntingdon. Once again thank you for choosing to stay at Delta Hotels by Marriott Huntingdon.Kind Regards

10/10 Excellent

Preben

Séjour de 4 nuits en août 2023
Réponse de Jeffrey le 13 août 2023
Dear Mr. Preben,Thank you for taking the time of leaving us a review and feedback highly appreciated. We hope to be afforded the p[pleasure of welcoming you back again in the near future if you chose to visit Huntingdon. Once again thank you for choosing to stay at Delta Hotels by Marriott. Kind Regards,

6/10 Satisfaisant

Kerry

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Mixed visit
A mixed stay, leisure facilities were great- clean and of good standard. Breakfast was the best we’ve had staying anywhere. However, the drawers were broken in the room, I opened bedside cabinet and handle came off in my hand. I paid the £50 deposit for it to actually be withdrawn from my account and then told it ‘should’ be refunded 10-14 days!!! And if not then to contact my bank?! Never known this, always expect to hand card details as a deposit but never money taken, let alone not get it back instantly! Have tried to email hotel myself but no response!
Séjour de 1 nuit en août 2023
Réponse de Front Desk Team le 6 août 2023
Dear Kerry,Thank you for taking the time to provide your feedback following your recent stay at the Delta Hotels by Marriott Huntingdon.We are sorry that not all aspects of the hotel met your expectation. Our aim is to deliver brilliant guest experiences, therefore we apologies that your stay with us fell short of this goal and I have ensured comments have been forwarded to the relevant teams. Regarding to the security deposit, I can see you have used 29 towards your breakfast therefore 21 has been refunded back to your card at the time of departure. Normally refunds takes between 3-5 working days to reach your account. This depends how quick your bank process the refund. If they refund won't reach your account by next Friday, please do let us know and we will investigate it for you.Thank you again for your feedback. We hope to welcome you back to our hotel in the future.