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Avis sur Nouveau et joli logement de vacances pour la famille et les amis

Nouveau et joli logement de vacances pour la famille et les amis
Punta Santiago, Humacao

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 17." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 17." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 17." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 17." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 17." "

8,6/10

Propreté

6,0/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

2,0/10

Écoresponsabilité

Avis

10/10 Excellent

Jackie D.

Les points forts : Propreté
Great stay!
Place and pool were amazing. The home was close to shops and restaurants. My family and I had a great time. Had an issue with the power going out after a thunderstorm which resulted in one of the ACs not working in the bedroom but overall, we enjoyed our stay.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Hans Petter K.

Les points forts : Propreté
Bath tub issues
The bathroom tub had a low spot in the middle that was lower than the drain. The rubber mat put in the tub combined with the low spot made for an unpleasant stand on dirty mat and dirty water from other users and yourself. The instant hot water when connected created hot water too hot for the skin and using the cold water only was too cold.
Séjour de 7 nuits en avril 2024

10/10 Excellent

Sonia R.

Les points forts : Propreté
Enjoyed our stay
Property was nice , great communication - the property agent was excellent in communicating, always a text and phone call away and owner made sure we were accommodated thank you Will surely use you again and properties
Séjour de 5 nuits en mars 2024
Réponse de VrboOwner le 11 avr. 2024
Good guest.

10/10 Excellent

Sharmetrise D.

Les points forts : Propreté
Stay
Everything was nice I enjoyed my stay
Séjour de 2 nuits en mars 2024

10/10 Excellent

CARLOS G.

Les points forts : Propreté
Memorable 60 th Birthday stay
Loved the property communication with owner was great answered our questions immediately, house was very clean and spacious would recommend to family and friends.
Séjour de 5 nuits en mars 2024

10/10 Excellent

Beverlee F.

Les points forts : Propreté
Love PR
Loved loved our stay in Villa Palmira! Things i would update/change. Bigger coffee machine. We had 4 adults drink coffee. Take terrace pictures off the listing, add short walk to private beach. Add a futon bed for 2 people in the large area upstrairs. Add a TV also. Make up for the 2 beds that are listed and not provided in the listing. Or change to 10 people. We really loved our stay. We meet some nice neighbors and Mrs Hernandez was very nice and helpful. We even got to bring a dog home!
Séjour de 9 nuits en février 2024

8/10 Bien

Tomeka J.

Les points forts : Propreté
Puerto Rico
We enjoyed our stay our favorite part was the pool we made drinks and swam and relaxed by the pool. There were a few minor issues but the host helped fix them one of the rooms that was supposed to have a queen bed ended up having a bunk bed but we didn’t sleep much anyway. For the price it was great.
Séjour de 5 nuits en juillet 2023

10/10 Excellent

Elsa M.

Les points forts : Propreté
Stay Beautiful
It was one of the best experiences I've ever had!!! The house was super clean, and the owner is kind! It is a place accessible to restaurants, family activities, malls - everything!!! It also has walking access to the beach and the best of all is that you don't have to leave the house at all. The residence's pool is clean and luxurious!
Séjour de 1 nuit en décembre 2023

2/10 Horrible

John D.

Les points faibles : Propreté
Definitely not the place you want to stay
This house was in a run down neighborhood in a gated area! The house itself was dirty, there was no hot water, the AC in the master bedroom did not work, the pool was cloudy, the faucets in the bathrooms were broken, the pots and pans were great and handles broken. We contacted the host after we found the mattresses with bodily fluids all over them, he came to the property. When we began to show him or concerns, he told us to leave and that he would refund our money. We wasted a day, fortunately we found another place the next day. Stay away from this place!!
Séjour de 4 nuits en août 2023
Réponse de VrboOwner le 15 févr. 2024
The comments made by Mr. Delgado!! They don't reflect the reality of the accommodation! We hope that other customers who stay will be responsible for responding with their beautiful experience in our accommodation,welcome next guests!!

2/10 Horrible

janine

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
If there was a zero star option it still would not represent the horrible experience this was. The woman managing the place said she has anger issues and didn't like that we complained about bugs, stains on bed covers, brown stains on mattress, and no AC. When she came to "see" the issues she stopped after being shown black dirt that looked like mold, she didnt want to see the stains or the smashed bugs on the walls. She said she heard enough and we could just leave. She said she works a full time job and she was tired and didnt want to deal with all this complaining. She said she has already started the cancelation and we had to leave. We couldnt stay even if we wanted to. By now it's close to 11pm and we are searching to find a hotel.We have 6 kids with us all under 13yrs old and 5 Adults looking for a place to stay the night.With no access to wifi. We spent zero nights in that place. But instead of refunding us,like she said she did, they went into my Vrbo acct and changed our dates to make it look like we stayed 3 days. I am still fighting for my refund. It's over a month now. Vrbo said I am entitled to a full refund but everytime I call they say they are waiting to hear back from the Owner. Do not stay with any of this owners properties. And as of Right now. I will never book through Vrbo again!! All that needed to be done was turn on the few ACs that they had, clean the place and remove dirty and stained linens and mattresses. This is just a side job to them. Worse time
Séjour de 7 nuits en août 2023

10/10 Excellent

John V.

Les points forts : Propreté
Excelente estadía
Casa estaba limpia y muy espaciosa. La piscina está excelente. Disfrutamos mucho nuestro estadía
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Carol R., Juana Diaz, Puerto Rico

Les points forts : Propreté
Beautiful house, great amenities
Had a great time. There were a few minor inconveniences upon arrival, that were addressed for the most part, but overall everything was great. Thanks again
Séjour de 3 nuits en juin 2023

10/10 Excellent

Derrick

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is absolutely beautiful the pool and patio is so relaxing, the host was very friendly and communication was excellent the beach was steps away the house sleeps 12 very comfortable every thing was nice we stayed a week and enjoyed every day

6/10 Satisfaisant

Keith F.

Les points forts : Propreté
Need to upgrade
We felt that the check in process did not work well as there was no walk through to deal with our concerns upon arrival. The pool lounge chairs were nonexistent and the chairs around the outside table were in very poor condition and some actually broke while we were sitting in them. There were no tea towels or large bowls and no hot water at the sinks in any room only the shower had hot water so a little frustrating when doing dishes. The pool was excellent and we loved using it and the bedrooms were okay and the air conditioning worked well. Our contact for any questions or concerns about the house could not speak English which made communication a little difficult. We did get a few new chairs which definitely helped but that was after one of the chairs broke off the pedestal. All in all we did enjoy our holiday and the people that live there in Puerto Rico.
Séjour de 14 nuits en janvier 2023

10/10 Excellent

Maria M.

Les points forts : Propreté
ESPECTACULAR
ME ENCANTO TODO LIMPIO Y Y CERCA DE COMERCIOS ESPERO VOLVER NUEVAMENTE.
Séjour de 4 nuits en octobre 2022

8/10 Bien

Heysha F.

Nice place!
Spacious house and great terrace/pool area. Nice time with family.
Séjour de 3 nuits en septembre 2020
Réponse de VrboOwner le 21 oct. 2020
Thank you for your nice review. Always here for help our guests.

10/10 Excellent

Carlitos Torres T.

Les points forts : Propreté
Beautifull
Nice place and location, everything good. Beautifull.
Séjour de 3 nuits en août 2020
Réponse de VrboOwner le 30 août 2020
Carlos, thank you for the good care you and your family for the house. All of you are welcome back at any time. We recommend You for a house renting at any place. Best Regards, Annie