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Avis sur Campanile Hull - City Centre

2 out of 5
Campanile Hull - City Centre
City Center Beverley, Road/freetown Way, Hull, England

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 148 avis sur 667." "
Note des voyageurs de 8 (Bien), d’après 229 avis sur 667." "
Note des voyageurs de 6 (Satisfaisant), d’après 146 avis sur 667." "
Note des voyageurs de 4 (Médiocre), d’après 76 avis sur 667." "
Note des voyageurs de 2 (Horrible), d’après 68 avis sur 667." "

7,4/10

Propreté

8,0/10

Personnel et service

6,4/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2019

8/10 Bien

Jean Francois, Toulouse

Yorkshire week-end
Séjour de 4 nuitées en centre ville à proximité de chez nos amis. Nous avons trouvé un hôtel correct, vieillissant... Quelques éclairages hors service. Une seule prise de courant éloignée du lit, nous avons demandé une rallonge qu'on devait nous amener... Nous l'attendons encore ! Petit déjeuner non inclus et plutôt cher, par contre, bouilloire et 2 dosettes de Nescafé et 2 de thé à disposition par jour. Pour les serviettes, uniquement un "drap de bain" par personne. Nous aurions voulu qu'on nous les change au bout de 2 jours, les avions mises dans la baignoire. On les a retrouvées au même endroit et toujours aussi humides le soir !!! Il faut les mettre dans le lavabo... Pour ce qui est de la situation, l'hôtel est quasiment en centre ville (5 min à pied de la gare et d'un grand centre commercial.) Niveau sonore, que d'ambulances et autres véhicules sirènes hurlantes ! Nous étions en bout de coursive au 1ier étage, donc peu de passage. Par contre, quand quelqu'un rejoint sa chambre, ça s'entend ! Le lit était confortable et la literie très correcte. Nous recommandons pour un séjour de découverte ou déplacement professionnel. Nous y retournerons au besoin.

6/10 Satisfaisant

CATHERINE, FRANCE

HULL
AVERAGE. WEAK WIFI CONNECTION. OK FOR ONE NIGHT

8/10 Bien

Jessica T, France

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté
Personnel accueillant
La chambre n'était pas à 100% propre, le sol de la salle de bain était sale. Le personnel en revanche est très accueillant et le petit déjeuner est également très bien.

10/10 Excellent

Joe

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Convenient location, good value overall
Séjour de 3 nuits en mai 2024

4/10 Médiocre

Ambrogio

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
When I checked in they failed to notify me That the boiler for the property was not working meaning their was no hot water, I only found out the next morning when I went to use the shower meaning I had to have a cold shower. When I mentioned this to the reception staff he said no one had hot water and they were awaiting a Gas delivery for the boiler. The beds are very uncomfortable and you can feel the springs in the mattress
Séjour de 4 nuits en mai 2024

10/10 Excellent

GEOFFREY

Voyage en couple
Les points forts : Propreté et personnel et service
We got what we paid for clean quiet very central
Séjour de 1 nuit en mai 2024

8/10 Bien

Mirwais

Les points forts : Infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en mai 2024

2/10 Horrible

SHIRLEY

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
bed had springs coming through,asked for duvet to pad it out was told from member of staff there was no spare duvets,he did try bless him,never slept a wink was full so no moving rooms,shutters on windows looked more like a prison camp,never to return,staff were nice and its not thier fault.
Séjour de 1 nuit en avril 2024

8/10 Bien

Sally

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location very handy for the event I came to Hull for; and reasonable price for my stay. Would come here again.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Ewan

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bathroom was grimy and walls were paper thin so could hear everything
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Richard

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Alan

Voyage d’affaires
Les points forts : Propreté et personnel et service
Limited food, only pizza for evening meal.
Séjour de 5 nuits en avril 2024
Réponse de Chris Wills - General Manager le 13 mai 2024
Dear AlanThank you for taking the time to share your feedback, this is vital for us to continue to improve our hotel and services.I do greatly appreciate your feedback regarding our services. Please accept my apologies that on this occasion we have not met your expectations of the Campanile Brand. We are operating a limited menu at this time. Sincerely

8/10 Bien

Matt

Les points forts : Propreté, personnel et service, équipements
Hi there my stay was good my room was at the side of the main road but the noise wasn't too bad.Room was good for if you on a budget.Staff very pleasant and helpful Be good when restuarant up and running.
Séjour de 2 nuits en avril 2024
Réponse de Campanile Hull Team le 15 avr. 2024
Dear Matt, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

6/10 Satisfaisant

Ben

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very old and tired budget hotel.
Séjour de 1 nuit en avril 2024
Réponse de Campanile Hull Team le 15 avr. 2024
Dear Ben, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

David

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice clean place with kind staff
Séjour de 2 nuits en avril 2024
Réponse de Campanile Hull Team le 15 avr. 2024
Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

8/10 Bien

Robert

Voyage en groupe
Les points forts : Propreté et personnel et service
good for price
Séjour de 1 nuit en avril 2024
Réponse de Campanile Hull Team le 15 avr. 2024
Dear Robert, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

2/10 Horrible

Louise

Voyage en couple
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Unless you want to stay with loads of immigrants, loud traffic, dirty and dated.
Séjour de 2 nuits en avril 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Louise, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will pass your comments onto our management team for review. Sincerely, Campanile Hull Team

10/10 Excellent

Carmel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent everything on you door step.
Séjour de 3 nuits en mars 2024
Réponse de Kike S. le 8 avr. 2024
Dear Carmel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

8/10 Bien

Hannah

Les points forts : Propreté et personnel et service
Not the best mattress and it is all in need of an update but it’s very clean and surprisingly quiet for such a central location. Staff are lovely,
Séjour de 8 nuits en mars 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Hannah, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

6/10 Satisfaisant

Richard

Les points forts : Propreté
more like a motel than a hotel, but o.k. if this is what you were expecting
Séjour de 1 nuit en mars 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Richard, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

8/10 Bien

PAUL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very clean and quiet considering its location The only things i can probably complain about is the bed was past its best , you could feel the springs . We did mention the bed at checkout and was told they are waiting for head office to get new beds. And the coffee sachets although they were complimentary they were disgusting
Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Paul, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

2/10 Horrible

Keith

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Booked a room, asked for a room by car park to avoid the most main road the other side. New manager apparently messed it up and i was put in a twreible room right next to the road. Never slept with the noise. What made it worse i slot in a bed of springs with a cloth over them... not a mattress. Pointless contacting the hotel with requests now, mine was there over a month and i stayed there 2 weeks before so knew it was in the doary. Extremely dissappointed
Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Keith, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will pass your comments onto our management team for review. Sincerely, Campanile Hull Team

2/10 Horrible

Lee

Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Lee, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will pass your comments onto our management team for review. Sincerely, Campanile Hull Team

2/10 Horrible

Gary

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BEDBUGS! BEWARE !
Booked for one of our employees Bedbugs No hot water No management available to resolve He had to travel back home and burn his clothes Still waiting for the hotel to contact me regarding compensation
Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Gary, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will pass your comments onto our management team for review. Sincerely, Campanile Hull Team

10/10 Excellent

Tony

Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Tony, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

Alex

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Going to use the hotel for the next 6 weeks staying 2 nights a week because "Spotless, Easy free parking and convenient"
Séjour de 2 nuits en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Alex, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

darren

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Fantastic
Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Darren, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A cheap and cheerful place to stay staff were excellent as was the manageronly one slight gripe no draught bitter but good stay
Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear William, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

8/10 Bien

Robert

Voyage en couple
For the price we paid I thought the hotel was okay. Staff were very helpful service facilities were fine. It was just a bit tired the outside of the hotel and carpets
Séjour de 3 nuits en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Robert, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

8/10 Bien

Bharti

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking and in the city center .
Séjour de 1 nuit en février 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Bharti, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, équipements
Value for money, friendly staff, get what you pay for, just needs a re fresh to get full 5 stars
Séjour de 1 nuit en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Paul, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel lobby had a very off putting smell and the beds was terrible. Service was average at the best. The heaters also dont work
Séjour de 1 nuit en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will pass your comments onto our management team for review. Sincerely, Campanile Hull Team

10/10 Excellent

Afzal

Excellent stay!
Excellent stay as always!
Séjour de 4 nuits en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Afzal, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

4/10 Médiocre

Jeff

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Heater in room not working..lack of power sockets..lack of tv channels ..kept awake by emergency sirens all night..hair dryer not working properly.
Séjour de 1 nuit en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Jeff, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will pass your comments onto our management team for review. Sincerely, Campanile Hull Team

8/10 Bien

meena

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Meena, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

8/10 Bien

Erica

Voyage en couple
Les points forts : Personnel et service et équipements
To be honest it wasnt the Ritz but it was good value for money, you get what you pay for. I have paid more at other hotels and got less. The only down size was the bed moving when you move or turn over but hey we managed to get some sleep, also as a restaurant to have a better food menu would have been nice. The room was clean with clean fresh bedding. With a tv and tea making facilities. The staff were very helpful and friendly and at hand to help where ever needed. Spent time with the staff in the bar/restaurant and having a laugh. Will definitely visit again. Thank you to Campanile staff
Séjour de 1 nuit en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Erica, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel stay
Good stay
Séjour de 1 nuit en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Campanile stay in Hull
The general overall impression was of the hotel needing a bit of a renovation. However our room was comfortable and clean and we had no complaints
Séjour de 3 nuits en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Anne, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

Afzal

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Afzal, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

Ashok

Les points forts : Propreté et équipements
Séjour de 2 nuits en janvier 2024
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Ashok, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

David

Séjour de 9 nuits en décembre 2023
Réponse de Campanile Hull Team le 8 avr. 2024
Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

darren

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top night
Lovely really good
Séjour de 1 nuit en décembre 2023
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Darren, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

Howard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Tom

Séjour de 1 nuit en décembre 2023
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Tom, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

4/10 Médiocre

Olegs

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2023
Réponse de Campanile Hull Team le 8 avr. 2024
Dear Olegs, Thank you for taking the time to review your stay with us, through guest feedback we hope to improve our hotel and services, we hope to see you again very soon. Sincerely, Campanile Hull Team

10/10 Excellent

Keith

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Basic but all you need
Easy booking and easy registration. Staff cheerful no issues
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Hannah

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Sahdia

Les points forts : Équipements
Séjour de 1 nuit en décembre 2023