Dear Marc-Phillippe, Thank you for sharing your feedback with us. We're delighted to hear that you found our staff pleasant and responsive and that you enjoyed the spaciousness of your room. However, we apologize for any inconvenience caused by noise from the nearby highway. Your comments are valuable to us, and we will certainly take them into consideration to improve our guests' experience. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.In the Spirit of Hospitality, Sal KhatriGeneral Manager

I am so happy you enjoyed your stay. We hope to see you soon.

Dear Guillaume, Thank you so much for the terrific rating regarding your stay at The Whitehall Houston. We hope you are already planning another trip our way.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Candice, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to serving you back soon to The Whitehall Houston. In the Spirit of Hospitality, Sal Khatri General Manager

Dear Jonica, Thank you for your comments regarding your recent stay at The Whitehall Houston. We are thrilled you loved our property and affordable rates. Moreover, our ideal location provides our guests with an effortless way to enjoy all that Houston has to offer. We are pleased to know you could take advantage of this, and we hope to welcome you again soon.In the Spirit of Hospitality,Sal Khatri,General Manager

Dear Hilario, Thank you for your rating. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Natasha, Thank you for being our guest and for your candid review. We are happy you loved our ideal location and your dining experience at our in-house restaurant. However, we deeply regret the issues you faced during check-out and appreciate your patience. That said, we are glad our team was able to take care of your billing concerns promptly and resolve them to your satisfaction. We hope you will give us another opportunity to provide a seamless stay.In the Spirit of Hospitality,Sal Khatri,General Manager

Dear Azikiwe, Thank you for your feedback regarding your recent stay with us. We apologize for the inconvenience caused by the maintenance issue in your room and the noise from the elevator area. Our maintenance team has been informed and will ensure that the shower door is fixed. We appreciate your comments and hope to have the opportunity to provide you with a much-improved experience in the future.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear William, Thank you so much for your kind words about The Whitehall Houston. We are delighted to hear that you found our property to be beautiful and that our staff made a positive impression on you. Our team works hard to ensure that every guest feels welcome and comfortable, so your feedback is truly appreciated. We hope to have the pleasure of welcoming you back in the near future and providing you with another wonderful stay.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Bobby, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The Whitehall Houston.In the Spirit of Hospitality,Sal Khatri,General Manager

Dear Mark, Thank you for taking the time to share your review. While we are glad to know you were pleased with our ideal location, we apologize for the cleanliness issues you encountered during your visit and for not meeting all your expectations. We will share your comments with our housekeeping team as we strive to enhance our guest experience in the future. We appreciate your feedback, and we hope you will give us another chance to make a better impression. In the Spirit of Hospitality,Sal Khatri,General Manager

Dear Thalia, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.In the Spirit of Hospitality,Sal Khatri,General Manager

Dear Tiara, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at The Whitehall Houston. We look forward to welcoming you back on your next visit!In the Spirit of Hospitality, Sal KhatriGeneral Manager

Good Day , I do apologize for the inconvenience

Dear Mr. Uyi, Thank you for sharing your feedback with us regarding your recent stay at The Whitehall Houston. Providing a comfortable and convenient experience for our guests is our priority, and we are delighted to learn that you enjoyed our well-kept property and ideal location. We look forward to welcoming you back the next time you are in the area.In the Spirit of Hospitality, Sal Khatri.General Manager

Dear Jacqueline, Thank you for evaluating your stay with us. Our first priority is customer satisfaction; therefore, we truly regret this was not your experience. Our fees are listed on our website, and we apologize if this was not adequately communicated to you. We appreciate you taking the time to provide feedback, as it helps us better serve future guests. Thank you for choosing us, and we hope to have another opportunity to accommodate you on your next visit.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Diane, Thank you for taking the time to share your recent experience at The Whitehall Houston. We are delighted to hear that you found the property and associates to your liking. We strive to provide exceptional service and a comfortable environment for all our guests. However, we regret to learn of the challenges you encountered regarding the location. We appreciate your valuable feedback and will use it to improve the overall experience for future guests. We look forward to the opportunity to welcome you back and provide a more enjoyable stay.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Angela, It was our pleasure to welcome you to The Whitehall Houston. We are delighted that your experience was perfect from start to finish, and we appreciate you taking the time to share your generous rating. We hope to welcome you again soon.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Abena, Thank you for choosing The Whitehall Houston for your recent stay and for sharing your experience with other travelers. We are pleased that you loved our great location and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Syeeda, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for any issue that kept it from being perfect. We regret your disappointment with the bathroom. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the exceptional experience we strive to provide every guest.In the Spirit of Hospitality,Sal Khatri,General Manager

Dear Kirk, Thank you for providing us with your feedback. It is disappointing to see such comments, as this is far from the experience that we want our guests to have. We regret the inconvenience you had with regard to in-house dining. Your feedback is taken seriously, and we will utilize your feedback to ensure a much better outcome. Furthermore, we regret the internet issue and the upkeep of the pool. Your comments will be relayed to our maintenance associates to take appropriate measures. We hope we will have another occasion to exceed your expectations and welcome you back soon.In the Spirit of Hospitality,Sal Khatri,General Manager

Dear Michael, Thank you for the perfect rating of your time at The Whitehall Houston. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. In the Spirit of Hospitality, Sal Khatri General Manager

Thank you

Dear Janay, Thank you for taking the time to provide us with your feedback. Our first priority is customer satisfaction; therefore, we truly regret this was not your experience. We are sorry for the unexpected power outage during your stay and would like to offer our apologies for the inconvenience this caused. Our maintenance team worked diligently to restore the power as soon as possible. Ensuring a comfortable and uninterrupted stay for our guests is of paramount importance to us, and we will share your comments appropriately to prevent such occurrences in the future. We hope this incident does not keep you from choosing us again on your next visit to our area. We are grateful for your patience and look forward to having you stay with us again. Safe Travels,Antonio JonesManaging Director

Dear Brandy, Thank you for choosing The Whitehall Houston for your recent stay and for sharing your experience with other travelers. We are pleased that you loved our well-appointed accommodations and that our devoted associates took excellent care of you. We look forward to having the pleasure of accommodating you again soon.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Lance, Thank you for choosing to stay with us and taking the time to share your review. We strive to provide a seamless visit to all our guests; therefore, we apologize that this was not your experience. Regrettably, we are disappointed that we had one elevator down for unplanned maintenance. We apologize for the inconvenience this caused, and we sincerely appreciate your patience. We hope you will revisit us for the flawless stay that you should always expect from us.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Cindy, Thank you for sharing about your experience at our hotel. We sincerely apologize for the inconvenience you experienced due to the loss of electricity on your floor during your recent stay with us. Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we were unable to provide you with the level of service you deserved during this time. Please know that we take your feedback seriously and will address this matter internally to ensure that appropriate measures are taken to prevent similar occurrences in the future. We sincerely hope you will consider giving us another chance in the future to provide you with a more pleasant and memorable stay. In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Jahel, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at The Whitehall Houston and found our location convenient. It's always our goal to provide exceptional service, and we're delighted that John made a positive impression on you with his welcoming demeanor and willingness to assist. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Houston!In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Nukuboy, Thank you for choosing The Whitehall Houston and sharing your experience. We are delighted to hear that you enjoyed our hotel's great location and proximity to various attractions and the highway. However, we sincerely apologize for the inconvenience you experienced due to a power outage during your stay. Ensuring the comfort and safety of our guests is our top priority, and we regret any disruption this may have caused you. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for bringing this matter to our attention, and we appreciate your understanding. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Ngocanh, Thank you for your generous review of your recent stay at The Whitehall Houston. We are thrilled to hear that John provided exceptional service during your visit. Our associates take pride in offering attentive assistance and ensuring a seamless experience for our guests, and it's gratifying to receive such positive feedback. Your kind words encourage us to continue delivering outstanding hospitality to all our guests. We look forward to welcoming you back for another enjoyable stay.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Yavidia, Thank you for taking the time to review our hotel. We appreciate your feedback regarding the elevators and ice machines. We will share your concerns with our team to make sure these issues are resolved. We hope you will give us another opportunity to show you the exceptional hospitality we are known for providing.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Candice, Thank you for the wonderful rating for The Whitehall Houston! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Yerissa, We are delighted you had a pleasant stay at The Whitehall Houston during your time in our vibrant city. We appreciate you mentioning how much you enjoyed our comfortable accommodations and excellent service. It was our pleasure hosting you, and we look forward to welcoming you again the next time you are in the Houston area.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Tariq, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We hope you will revisit as we would welcome another opportunity to show you why we are a great choice when visiting the area and to provide you with the exceptional stay you deserve.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Cole, Thank you for being our guest and for your feedback. We hope you will accept our deepest apologies for the level of service you received from our associates. We take our guest comments seriously, as they will help us enhance the experience for future guests. We are also very sorry for the inconvenience you had with your room and that you felt it needed updating. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We hope you will revisit as we would welcome another opportunity to show you why we are a great choice when visiting the area and to provide you with the exceptional stay you deserve.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Tamika, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you had with the cleanliness issues with your room and that you felt it needed updating. We will share your comments with the appropriate departments, and they will look into it. We hope you will give us another chance to provide you with the outstanding service you deserve. In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Lynn, Thank you for choosing The Whitehall Houston and sharing your experience. We are delighted to know you were pleased with our courteous associates and convenient shuttle service. It was a pleasure to host you, and we look forward to your return visit. In the Spirit of Hospitality,Sal Khatri,General Manager

Dear Henry, Thank you for choosing The Whitehall Houston and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Thank you for staying with us

Dear Ryan, Thank you for choosing The Whitehall Houston for your recent stay and for sharing your experience with other travelers. We are pleased that you loved our great location and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Tonnie, Thank you for choosing The Whitehall Houston for your recent stay and for sharing your experience with other travelers. We are pleased that you loved everything about your stay. We hope to have the pleasure of accommodating you again soon.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Lola, Thank you for sharing the nice rating about your experience at The Whitehall Houston. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Lance, Thank you for taking the time to share your comments. We were delighted to learn that the service provided by our associates surpassed your expectations, and we will certainly share your praises with them. However, you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. It would be our pleasure to welcome you back soon. Sal KhatriGeneral Manager

Dear Maurio, Thank you for choosing The Whitehall Houston for your recent stay and for sharing your experience with other travelers. We are pleased that you had a perfect visit and that we exceeded all of your expectations. We look forward to having the pleasure of accommodating you again soon.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Tracey, Thank you for taking the time to show us your concern. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Cesar, Thank you for sharing the nice rating about your experience at The Whitehall Houston. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Tanisha, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the exceptional experience we strive to provide every guest.In the Spirit of Hospitality,Sal KhatriGeneral Manager

Dear Elsa, We are thrilled you had an excellent stay at The Whitehall Houston, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Brian, We're delighted to hear that you enjoyed our beautiful property, elegant rooms, and great dining options during your stay with us. Your feedback regarding the size of the TVs and their positioning in relation to the beds is duly noted, and we regret any inconvenience this may have caused. Rest assured, we'll take this into consideration as we continue to enhance our guests' experience. Additionally, we appreciate your insights regarding our pool and gym facilities, and we'll certainly strive to elevate these amenities to meet your expectations. Thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.In the Spirit of Hospitality, Sal KhatriGeneral Manager

Dear Ziad, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Whitehall Houston; we hope to see you again soon. In the Spirit of Hospitality, Sal KhatriGeneral Manager