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Avis sur The Chifley Houston, Tapestry Collection by Hilton

4 out of 5
The Chifley Houston, Tapestry Collection by Hilton
2400 West Loop S, Houston, TX

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 550 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 224 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 95 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 69 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 63 avis sur 1001." "

8,6/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Cinthya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
😁
Séjour de 2 nuits en mai 2024

8/10 Bien

Albert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en mai 2024

10/10 Excellent

Larenta

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
A/c didn’t work good and the slide door keep getting stuck
Séjour de 3 nuits en mai 2024

10/10 Excellent

Moyoforeoluwa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

8/10 Bien

Beatrice, Miami

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location in Galleria, clean and comfortable room with all the usual amenities
Séjour de 5 nuits en mai 2024

10/10 Excellent

Paul, Georgetown

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel. Hotel parking is expensive, but normal for area.
Séjour de 1 nuit en mai 2024
Réponse de Mary le 21 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience with us. We look forward to welcoming you again soon!

10/10 Excellent

Dave

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Mary le 21 mai 2024
Thank you so much for your feedback! We look forward to welcoming you again soon!

10/10 Excellent

Aulii

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love everything about this property! The room was very nice, just as pictured! The property itself is beautiful and the staff are phenomenal! Definitely will stay here again!
Séjour de 4 nuits en mai 2024
Réponse de Mary le 21 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience with us. Our team works hard to provide excellent service, and it's always rewarding to know when we've succeeded. We look forward to welcoming you again soon!

10/10 Excellent

Tolulope M

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great and awesome hotel but the TV is outdated. No smart function for a nice hotel at this age and day. Kindly upgrade the TV and this hotel would be perfect.
Séjour de 2 nuits en mai 2024
Réponse de Mary le 15 mai 2024
Thank you so much for your feedback! We look forward to welcoming you again soon!

10/10 Excellent

Kandyce

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well kept, clean property, walking distance from shopping and restaurants. Only negative is the on site restaurant charges a service fee and gratuity for every transaction so be aware. Great experience, will definitely return!
Séjour de 4 nuits en mai 2024
Réponse de Mary le 15 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience with us. We look forward to welcoming you again soon!

10/10 Excellent

Bukky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Mary le 15 mai 2024
Thank you so much for your feedback! We're delighted to know that you enjoyed your experience with us.

10/10 Excellent

Janet

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were very clean. The staff were very nice and helpful. The aesthetics were very pleasing. The only thing I did not like was that there’s no microwave or iron in the rooms.
Séjour de 2 nuits en mai 2024
Réponse de Mary le 15 mai 2024
Thank you so much for your feedback. We're delighted to hear that you enjoyed your experience with us. We look forward to welcoming you again soon!

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Mark, thank you for taking the time to leave us a review. We hope to welcome you back again soon when your travels allow.

10/10 Excellent

Amy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property for the price. Very convenient for work. Don’t like the parking at $30 per day.
Séjour de 3 nuits en mars 2024
Réponse de Mary le 15 mai 2024
Thank you so much for your feedback! We look forward to welcoming you again soon.

10/10 Excellent

Christina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved it here. 10/10
Séjour de 4 nuits en mai 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Christina, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Shaquana Nichelle

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome experience. First time at this location and i can say i will be back. Angela at the front desk was very helpful
Séjour de 2 nuits en mai 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Shaquana, thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay with us, and that Angela was helpful during your stay. We hope to welcome you back again soon!

10/10 Excellent

Melvin

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Looks cool
Séjour de 1 nuit en mai 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Melvin, thank you for taking the time to leave us a review. We hope to see you again soon!

10/10 Excellent

Mikhail, San Diego

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Huge sparkling clean suite
Séjour de 1 nuit en mai 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Mikhail, thank you for taking the time to leave us a review. We hope to see you again soon.

10/10 Excellent

Trevor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stellar
Séjour de 2 nuits en mai 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Trevor, thank you for taking the time to leave us a review. We hope to welcome you back again soon when your travels allow.

10/10 Excellent

Cathleena, Katy

Séjour de 4 nuits en mai 2024

4/10 Médiocre

Jimmette

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had trouble getting out the garage 30min or more . At a time! The whole 4 days! Very irritating
Séjour de 3 nuits en mai 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Jimmette, we're sorry to hear that you had issues with the garage during your stay. We have reported this to our engineering department to get this resolved. We hope you consider us in the future so we can improve your experience with us.

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a pleasure to stay here. Staff is always amazing. Room immaculate.
Séjour de 1 nuit en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Richard, we're thrilled to hear that you enjoy staying with us. We cannot wait to welcome you again when your travels allow.

10/10 Excellent

Cristal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/A
Séjour de 3 nuits en avril 2024
Réponse de Mary le 15 mai 2024
Thank you so much for your feedback! We look forward to welcoming you again soon!

8/10 Bien

Tramel

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Would definitely stay there again
Séjour de 2 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Tramel, thank you for taking the time to leave us a review. We can't wait to welcome you back again!

10/10 Excellent

Elena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Elena, thank you for taking the time to leave us a review. We hope to welcome you back when your travels allow.

10/10 Excellent

Treana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was friendly, property was clean, and the restaurant was nice. The food was pretty good especially the nacho appetizer. Although it sits right off the freeway, it was pretty quiet.
Séjour de 3 nuits en avril 2024
Réponse de Mary le 30 avr. 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience with us. Our team works hard to provide excellent service, and it's always rewarding to know when we've succeeded. We look forward to welcoming you again soon!

10/10 Excellent

Omar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Omar, thank you for taking the time to leave us a rating. We hope to see you again soon.

10/10 Excellent

Brianna

Séjour de 4 nuits en avril 2024
Réponse de Mary le 21 mai 2024
Thank you so much for your feedback! We're We look forward to welcoming you again soon!

10/10 Excellent

Asia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great clean property! Will be back when I get to visit again!
Séjour de 3 nuits en avril 2024
Réponse de Mary le 30 avr. 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience. We look forward to welcoming you again soon!

8/10 Bien

Joycelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
At the time of our stay, the pool wasn’t open because they were doing renovations.
Séjour de 3 nuits en avril 2024
Réponse de Mary le 30 avr. 2024
Thank you so much for your feedback! We look forward to welcoming you again soon!

8/10 Bien

Tristant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property! However self parking was $32/day and valet was $42/day….
Séjour de 2 nuits en avril 2024
Réponse de Mary le 25 avr. 2024
Good afternoon,Glad you enjoyed the hotel.

10/10 Excellent

Janell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I really enjoyed my stay at this hotel, I would definitely come back. The hotel was very nice I loved my room and the service was amazing. I would highly recommend this hotel to my family and friends when they visit Houston.
Séjour de 2 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 22 avr. 2024
Hi Janell, thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed your stay with us. We can't wait to welcome you back!

10/10 Excellent

Oriyana

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great area
Séjour de 4 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 22 avr. 2024
Thank you for taking the time to leave us a review. We can't wait to welcome you back when your travels allow.

10/10 Excellent

JUAN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean & nice hotel near the Galleria area.
Séjour de 2 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 22 avr. 2024
We're thrilled to hear that we've met your expectations. We you stay with us again when your travels allow.

10/10 Excellent

Jonathan

Séjour de 3 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 13 mai 2024
Hi Jonathan, thank you for taking the time to leave us a review. We hope you join us again when your travels allow.

10/10 Excellent

Chidinma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love it
Séjour de 3 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 22 avr. 2024
We're thrilled you loved your stay with us, we hope to welcome you back again soon!

10/10 Excellent

Hiten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 22 avr. 2024
Thank you for taking the time to leave a review, we hope to see you again soon when your travels allow!

10/10 Excellent

faisal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 2 nuits en avril 2024
Réponse de Mercedes Nava- Administrative Assistant le 22 avr. 2024
Thank you for taking the time to leave a review, we hope to welcome you back again soon when your travels allow!

10/10 Excellent

MeOcha

Voyage en famille, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was awesome clean room down to the bar vibes
Séjour de 1 nuit en avril 2024
Réponse de Mary le 9 avr. 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience with us.

10/10 Excellent

Alyse

Séjour de 2 nuits en avril 2024
Réponse de Mary le 30 avr. 2024
Thank you so much for your wonderful feedback!

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mary le 9 avr. 2024
Thank you so much for your feedback!

10/10 Excellent

OMAR

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mejoro muchísimo desde que cambio de ser el Sheraton a ser Chifley. Las habitaciones nuevas, el lobby y área de alberca están recién renovadas y el área de bar y restaurante también están mucho mejor!
Séjour de 5 nuits en avril 2024
Réponse de Mary le 9 avr. 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience with us.

8/10 Bien

Janelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 2 nuits en avril 2024
Réponse de Mary le 4 avr. 2024
Thank you so much for your feedback! We look forward to welcoming you again soon!

10/10 Excellent

Yaa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot! Really clean and cute! The customer service is also great!
Séjour de 2 nuits en mars 2024
Réponse de Mary le 2 avr. 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience with us. Our team works hard to provide excellent service, and it's always rewarding to know when we've succeeded. We look forward to welcoming you again soon!

8/10 Bien

Taylor

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Restaurant availability was very minimal. Cost for breakfast much more than should of been.
Réponse de Mary le 2 avr. 2024
I'm sorry to hear that your experience with restaurant availability and breakfast cost was not satisfactory. We look forward to welcoming you again soon!

10/10 Excellent

LaShunda

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I am planning to stay here, again. The two things that I didn’t enjoy was an item from their breakfast buffet and lunch/dinner menu. . The pancakes weren’t fresh and the bbq wings we had for lunch tasted old and salty.
Séjour de 2 nuits en mars 2024
Réponse de Mary le 2 avr. 2024
Thank you for sharing your feedback with us. We are truly sorry to hear that you did not enjoy the pancakes from our breakfast buffet and found the BBQ wings to be old and salty during your recent stay. Your satisfaction is our top priority, and we apologize for any disappointment caused. We look forward to welcoming you again soon!

10/10 Excellent

Sarah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this hotel! It was in close proximity of so many things. Will stay here again. The hold fee per night was a little higher than average however.
Séjour de 3 nuits en mars 2024
Réponse de Mary le 2 avr. 2024
Thank you for reaching out to us and sharing your feedback. We sincerely appreciate your comments and are glad to hear that you enjoyed your stay overall. We look forward to welcoming you again soon!

6/10 Satisfaisant

Irving

Séjour de 3 nuits en mars 2024
Réponse de Mercedes Nava- Administrative Assistant le 22 avr. 2024
Thank you for taking the time to leave us a review, for training purposes would you be willing to provide more feedback for what we could have done to improve your overall experience?

10/10 Excellent

Kyia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cleanliness and ambience of hotel are price worthy. Rooms are spacious enough and still provide an at-home but away feeling.
Séjour de 2 nuits en mars 2024
Réponse de Evan Johnson le 29 mars 2024
We're glad to hear you enjoyed your stay! We hope to see you again soon!