Service de café
Vérifier la disponibilité

Avis sur Motel 6 Webster, TX - Houston - Nasa Lake

2 out of 5
Motel 6 Webster, TX - Houston - Nasa Lake
1001 West NASA Parkway, Webster, TX

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 302 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 281 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 181 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 110 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 134 avis sur 1008." "

7,4/10

Propreté

7,8/10

Personnel et service

6,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

2/10 Horrible

Maria

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A fuir!!!!!
A fuir... cafards dans la salle de bain, prises de la chambre qui ne fonctionnent pas, odeur de cigarettes...
Séjour de 1 nuit en août 2019

4/10 Médiocre

serge, quebec

Les points faibles : Personnel et service
Serge
Pas d’internet gratuit. L’extérieur est très sale. Pas de déjeuner d’inclus. Confort du lit Ok.
Séjour de 1 nuit en février 2018

2/10 Horrible

Kale

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Reeree

Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Leslie

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The stay was good ,The noise from the side street wasn't . The room could have a refrigerator.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Rose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 4 nuits en mai 2024
Réponse de Brand Experience Team le 21 mai 2024
Hi Rose,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Chantel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property and the employees are very nice and go out there way to make your stay comfortable. I love staying here. -chantel
Séjour de 1 nuit en mai 2024
Réponse de Nancy Y. le 15 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bien

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 17 mai 2024
Hi Rachel,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 15 mai 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Kailyn

It’s great
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Kailyn,Thank you for the amazing review!Maz K.#Team6

8/10 Bien

Ronda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the way the property is lit up at night. It's safe and comfortable to walk my dog at night. This is the best motel 6 I've stayed at. The staff members that I have interacted with have been nice and helpful. I really appreciate that. I would definitely recommend this motel to anybody.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Ronda,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Damian, Houston

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good management
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Damian,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Dixie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What I liked was the quiet nice environment the building being separated and I didn't like the vending machines and ice machine up office
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Dixie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Maz K. #Team6

10/10 Excellent

Alexis, Magnolia

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The whole entire motel experience was great
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Alexis, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Bien

Karen

Les points forts : Propreté et personnel et service
It was very clean and comfortable.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Karen, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
fast check in quiet convient
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Christina, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Satisfaisant

Nathaniel

Les points forts : Propreté et personnel et service
So, my room was clean, and staff was nice. The problem is that the people in the room next to me were fighting all night, and it kept waking me up.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 30 avr. 2024
Hi Nathaniel, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 Excellent

Kailyn

Les points forts : Propreté
Great
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Kailyn,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Kailyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 30 avr. 2024
Hi Kailyn, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Luis, McAllen

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Shankea

Les points forts : Infrastructures et conditions de l’hébergement
Not what I expected but it okay
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 30 avr. 2024
Hi Shankea, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 Excellent

Kailyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Kailyn,Thank you for the perfect rating!! Maz K.#Team6

2/10 Horrible

Amyn

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didn’t change bedsheets no soap for shower dirty bathroom old towel
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Amyn,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Satisfaisant

LaTasha

It wasn't bad for the price... Staff was ok...
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi LaTasha,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Médiocre

Tina

Les points faibles : Propreté
Roaches.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Tina,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Mutasim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 4 nuits en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Mutasim,Thank you for the excellent rating!! Maz K.#Team6

8/10 Bien

Christopher

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good value for the money. Wouldn't hurt to provide some hygiene products. Older facility but well maintained.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Christopher, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Satisfaisant

Robin

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
They leave their lights on. People hang out in the parking lot that may not rent there. They don't have small ice boxes or microwaves in most of their rooms and most hotels around here do.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Robin, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Kailyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a nice little spot to crash
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Kailyn,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Médiocre

Demeka

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bathroom vent was hanging from the ceiling and the blanket for the bed was like a full size blanket for a king size bed.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Demeka,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Rashelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Construction was the only issue
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 17 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jaida

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Chad

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 avr. 2024
Hi ChadThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Brandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi Brandy,Thank you for the perfect rating!Lilith#Team6

6/10 Satisfaisant

Robin

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

lorgi

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
I found small roaches, arguing outside but its a motel 6 so I don't expect much. The room was clean though
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi Lorgi,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

Catherine, Bulverde

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Bathroom sink was clogged. It drained way too slowly. Bath towels were small, thin & scratchy. We asked for room with refrigerator and was switched to handicapped room very easily. Location to 45 was perfect. Price was right.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 3 avr. 2024
Hi Catherine, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Horrible

Sherry

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 4 avr. 2024
Hi Sherry,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

8/10 Bien

Jasmine

Les points forts : Propreté et personnel et service
Everything was great especially for the price. However, I tried to turn the heat on and it set of the smoke detector at 2am.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 3 avr. 2024
Hi Jasmine, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Natalie #Team6

2/10 Horrible

Benjamin

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the room was dirty and there were dead roaches in the shower. The bed had stains and just overall smelled disgusting
Réponse de Brand Experience Team le 3 avr. 2024
Hi Benjamin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Médiocre

Anita

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Clerk was warm, friendly. Room was small, cheap, stinky from cigarettes. Clerk offered to trade room. But it was on 2nd floor. Stairs--no elevator. We left, lost money but slept in a better place
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Anita,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Horrible

Pouy

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Rude service. No Cable and no wifi and no internet service. AC was broken - moved to another room and the next door people were screaming all night
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Pouy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Eli

Les points forts : Équipements
It’s close to great restaurants!
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Eli, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Bien

RYAN ANDREW

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great for the price. Staff very friendly and helpful. Close to stores and restaurants if walking.
Séjour de 3 nuits en mars 2024
Réponse de Nancy Y. le 19 mars 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

AndreW

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 21 mars 2024
Hi Andrew, Thank you for the perfect rating!Natalie #Team6

6/10 Satisfaisant

Regina

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The second floor balcony looks like it can fall any moment, floors feel like rolling hills due to settling, no bath soap, shampoo anything like that, door has gap at bottom and top due to settling... Unfortunately I will never be staying at this site again
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Regina, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Horrible

Luis

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
M
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 12 mars 2024
Hi Luis,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 7 mars 2024
Hi Joseph,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Bien

Nathaniel

Les points forts : Propreté et personnel et service
Service was good and my room was clean. However, my bed did not have a comforter on it, and it got a little cold during the night.
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 6 mars 2024
Hi Nathaniel, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was pleasant and helpful. Especially Chuck (I believe) he scheduled the first stay for me and Liana, she helped get a bus ticket to my husband . I am in New Mexico and he needed help, they were very courteous and helpful. Leinani Walton
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 6 mars 2024
Hi Robert, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6