Suite Deluxe, 1 très grand lit, non-fumeurs (Deluxe Family Suite) | Literie de qualité supérieure, bureau
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Avis sur La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E

2.5 out of 5
La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E
18201 Kenswick Drive, Humble, TX

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 968 avis sur 2086." "
Note des voyageurs de 8 (Bien), d’après 519 avis sur 2086." "
Note des voyageurs de 6 (Satisfaisant), d’après 263 avis sur 2086." "
Note des voyageurs de 4 (Médiocre), d’après 162 avis sur 2086." "
Note des voyageurs de 2 (Horrible), d’après 174 avis sur 2086." "

8,2/10

Propreté

8,2/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Jean-Eudes

Séjour de 1 nuit en mars 2024
Réponse de Management le 18 mars 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

charles

Voyage en couple
Les points forts : Équipements
The place needs a bit of TLC. Very clean but needs a refreshment of the decor.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Anne-Elisabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff. Room very clean. Calm. Big parking. Close to the airport. Only to change : the plastic plates, forks, knives, and spoons for the breakfast. We throw too much plastic !
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Anne-Elisabeth

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hotel propre et bien situé pour aller à l aeroport. Calme. Mais la personne à la reception a été peu aimable le soir de notre arrivée Le lendemain en revanche la dame de l'accueil a ete charmante.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Marion

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is definitely my place where to stay close to the airport in Houston. It’s a good comfy hotel with everything necessary. It’s very convenient. And the staff is friendly. I just had an issue with my booking… for some mysterious reasons my reservation couldn’t be found while I had received confirmation and already paid for the room…
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Stephane

Séjour de 1 nuit en septembre 2023

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seul point négatif la navette entre aéroport et l’hôtel. Extrêmement long. Plus 1h d’attente
Séjour de 1 nuit en septembre 2023
Réponse de Management le 11 oct. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Anne-Elisabeth

Voyage en couple
Les points forts : Propreté
Hebergement proche de l aéroport, tres propre et calme . Grand parking gratuit. Climatisation trop forte, sans possibilite de changement et manque de lumiere dans la chambre.
Séjour de 1 nuit en août 2023
Réponse de Management le 11 sept. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

Anastassis

Séjour de 1 nuit en juillet 2023
Réponse de Management le 15 août 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Marion

Les points forts : Propreté, personnel et service, équipements
Very decent hotel where to stay, close to the airport. Clean and comfy, very decent continental breakfast.
Séjour de 1 nuit en avril 2023

8/10 Bien

Nicolas

Séjour de 1 nuit en avril 2023

6/10 Satisfaisant

Caroline

Séjour de 1 nuit en février 2023

8/10 Bien

Regine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Marion

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J’apprécie toujours de séjourner à cet hôtel proche de l’aéroport. Calme, propre, très pratique
Séjour de 1 nuit en septembre 2022
Réponse de Sukant V. le 10 oct. 2022
Chère Marion,Merci pour vos commentaires positifs. Nous sommes heureux que vous ayez apprécié vos séjours chez nous et nous nous réjouissons de votre prochaine visite.Sincèrement,Sukant V. Gestionnaire

10/10 Excellent

Marion

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propre, confortable, facilement accessible, proche de l'aéroport.... et calme malgré tout. Parking gratuit, petit-déjeuner inclus avec pas mal de choix... dommage que la machine à café était en panne cependant...
Séjour de 1 nuit en septembre 2022
Réponse de Cary Prenevost le 29 sept. 2022
Dear Marion. Thank you for taking the time to share your thoughts with us regarding your recent stay. We're pleased to know you enjoyed your stay and look forward to your next visit. Sincerely, Cary P Front Desk Supervisor

8/10 Bien

Marion

Les points forts : Propreté et personnel et service
Close to the airport, late check in possible, easy to find, very decent and clean
Séjour de 1 nuit en avril 2022
Réponse de Cary Prenevost le 1 mai 2022
Hello Marion. Thank you for taking the time to rate our hotel, we greatly appreciate it. We hope to continue being your choice for lodging in the Houston/Humble area. Sincerely, Cary P. |Front Desk Supervisor

8/10 Bien

Marion

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proche de l’aéroport, propre, calme.
Séjour de 1 nuit en avril 2022
Réponse de Cary Prenevost le 5 mai 2022
HI Marion. Thank you for taking the time to rate your recent stay with us. We greatly value your business and look forward to your next visit. Sincerely, Cary P. |Front Desk Supervisor

8/10 Bien

Regine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petit déjeuner moins qualitatif qu avant le COVID
Séjour de 1 nuit en avril 2022
Réponse de Cary Prenevost le 9 avr. 2022
Hi Regine, Thank you for your feedback. We are glad you enjoyed your stay. Sincerely, Cary P. |Front Desk Supervisor

8/10 Bien

karim

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Breakfast buffet was ok - like Mosquitoes in the facility and room - dislike
Séjour de 1 nuit en mai 2024

10/10 Excellent

Leslie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Jenny

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The property needs a renovation (stained tub, doors without painting, carpet with stains)
Séjour de 1 nuit en mai 2024

8/10 Bien

Ponpatu

Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

cathy

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
No pool But site is showing a pool No restaurant
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Greg

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No AC. Sweat out the entire time there. Room was not clean and had a very bad smell,..mold.
Séjour de 1 nuit en mai 2024
Réponse de Managements le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Probably not he best La Quinta we’ve stayed at.
Séjour de 1 nuit en mai 2024
Réponse de Management le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Katia, Bradenton

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements
Horrible experience, after my family check in, we when to the room and the cleanliness of the room was horrible, we stay for 3 nights and the first day off our stay the cleaning crew made one bed but not the other , so we thought maybe because we left some of our stuff in top of the bed maybe thats why they didn't made the bed but the next day we make sure we took everything off the bed, so the cleaning crew will made both of the bed, but for our suprice when we returned to the room that night, the room was the same way we left it.
Séjour de 3 nuits en mai 2024
Réponse de Managements le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jackie

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Second time we’ve stayed here.
Séjour de 1 nuit en mai 2024
Réponse de Managements le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Erika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellente experience, I love that is a quite and peaceful place.
Séjour de 3 nuits en mai 2024
Réponse de Managements le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Marcela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Managements le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Mirian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great
Séjour de 1 nuit en mai 2024
Réponse de Management le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Nuvia Arely Arely

Voyage d’affaires
Flight got cancelled. Hotel would not waive fee calling the same day of arrival.
Séjour de 1 nuit en mai 2024
Réponse de Managements le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Ken

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sheets not changed in first room, changed to a clean room, payment to Expedia was not transmitted to hotel so it took hours to sort out
Séjour de 1 nuit en mai 2024
Réponse de Managements le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Edward

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like staying at this hotel, when I am in Houston, four or five times a year. I used to stay at another but I find the service much better at La Quinta.
Séjour de 4 nuits en mai 2024
Réponse de Management le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

Nancy, Comox

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
No ventilation in the bathroom. Other than that, it was good.
Séjour de 1 nuit en mai 2024
Réponse de Management le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

ZAHAIRA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Managements le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

ola

Séjour de 1 nuit en mai 2024
Réponse de Management le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Tamara

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great except for the shuttle service. We waited for 45 minutes and then when the tiny van showed up there were 30 people trying to get on board for a ride. PLEASE GET A BIGGER SHUTTLE!!!
Séjour de 1 nuit en mai 2024
Réponse de Management le 21 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Walter

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy bueno
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Cesar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Shozo

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Management le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like it clean
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

Daniel

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Confortable room but not confortable mattress.
Séjour de 3 nuits en mai 2024
Réponse de Managements le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Amit

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

masumi

Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Managements le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Valerie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast can improve.
Séjour de 3 nuits en mai 2024
Réponse de Management le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Tanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The staff of this property are extremely helpful and welcoming, we had a few issues come up with travel and they went above and beyond. The room was dated and as expected and the breakfast was really bad. Overall for the price it was an average stay, but again the staff are amazing!
Séjour de 1 nuit en mai 2024
Réponse de Managements le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Linhnie

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived at the airport at 1AM, I was told by the front desk that the shuttle would pick us up in 5 minutes. We ended up waiting for 40 minutes as she kept telling us the driver was on the way. Without any apologies from her and she didn't greet us properly. The hallway smells bad as well as the room. The bed sheets were old and it made me feel itchy. I didn't get any sleep that night.
Séjour de 1 nuit en mai 2024
Réponse de Managements le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ericka

Séjour de 1 nuit en mai 2024
Réponse de Management le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Lisa Jane

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Before making the reservation, I called to ask about the shuttle bus to the airport. I was told they run every 30 minutes, and just let them know when you check in what time you’ll need the shuttle. We called on the way to the hotel to let them know we would need a shuttle at 6:00 am, we were told the shuttle was booked for 5:30 am- noon! 😳. As she was quickly rattling off the times the shuttle was booked we were a bit frustrated and confused because this was a no refund reservation so we were trying to figure out why we weren’t told about making the shuttle reservations when we booked the front desk lady just hung up on us. No “gotta go”, nothing, just hung up! 😳 rude. No thanks La Quinta you won’t get my biz ever again.
Séjour de 1 nuit en mai 2024
Réponse de Managements le 13 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Brenda

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
For the price and convenience ok. Breakfasts was terrible 0 star. Cleanness was ok not much to say is a Hotel.
Séjour de 1 nuit en mai 2024
Réponse de Management le 6 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Bush Intl Airpt E. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.