Avis sur Americas Best Value Inn Medical Center Downtown
Americas Best Value Inn Medical Center Downtown
2419 Riverside Dr, Houston, TX
Avis
7,8
Bien
7,8/10
Propreté
8,2/10
Personnel et service
7,0/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
Voyage en famille
7 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2020
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
5 mai 2019
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en avril 2019
6/10 Satisfaisant
Joffrey
29 avr. 2019
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Joffrey
Séjour de 2 nuits en avril 2019
10/10 Excellent
Jerome
12 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour un sejour à Houston
Jerome
Séjour de 2 nuits en décembre 2018
6/10 Satisfaisant
ODILE
28 juin 2018
Les points forts : Propreté
ODILE
Séjour de 2 nuits en juin 2018
6/10 Satisfaisant
Emilien
31 mars 2017
Les points faibles : Confort de la chambre
Emilien
10/10 Excellent
Samiya
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samiya
Séjour de 3 nuits en mai 2024
Réponse de sean le 22 mai 2024
Dear Samiya,Thank you for your 5-star review! We're thrilled to hear that our location was convenient for your event. We hope to welcome you back for another great stay in the future!Best regards,ABVI
4/10 Médiocre
Palmira
14 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Palmira
Séjour de 1 nuit en mai 2024
Réponse de Shivam le 16 mai 2024
Thank you for taking the time to share your feedback with us. We're disappointed to learn that your experience fell short of your expectations during your stay. Please accept our sincere apologies for any shortcomings you encountered. We take your concerns seriously and will address them with our team to ensure that we make necessary improvements. If you have any further feedback or if there's anything specific we can do to make it right, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.
6/10 Satisfaisant
Anna
13 mai 2024
Les points forts : Personnel et service
Anna
Séjour de 1 nuit en mai 2024
Réponse de Shivam le 16 mai 2024
Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. If there are any specific areas where we can improve and earn a higher rating next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to enhance our services for our guests. We hope to have the opportunity to welcome you back for a better experience in the future.
6/10 Satisfaisant
Crystal
6 mai 2024
Crystal
Séjour de 5 nuits en février 2024
Réponse de Shivam le 10 mai 2024
Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. If there are any specific areas where we can improve and earn a higher rating next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to enhance our services for our guests. We hope to have the opportunity to welcome you back for a better experience in the future.
6/10 Satisfaisant
kristine, Big Spring
Voyage en famille
4 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
kristine
Séjour de 2 nuits en avril 2024
Réponse de Shivam le 5 mai 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found the rooms wonderful and that you had a positive interaction with the owners. However, we sincerely apologize for the cleanliness issues you encountered around the property. This falls below our standards, and we take your comments seriously. Rest assured, we'll address this with our team to ensure improvements are made. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved experience in the future.
8/10 Bien
Yoshihiro, KOBE City
29 avr. 2024
Les points forts : Propreté et personnel et service
Yoshihiro
Séjour de 3 nuits en avril 2024
Réponse de Shivam le 5 mai 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn a higher rating next time, please don't hesitate to let us know. Your feedback is valuable to us as we strive to enhance our services for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.
8/10 Bien
Quinon
Voyage d’affaires
25 avr. 2024
Quinon
Séjour de 1 nuit en avril 2024
Réponse de Shivam le 30 avr. 2024
Thank you for your feedback. We're glad to hear that you had a satisfactory experience during your stay. If there are any specific areas where we can improve and earn a higher rating next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to enhance our services for our guests. We hope to have the opportunity to welcome you back for a better stay in the future.
8/10 Bien
Diana
Voyage en famille
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Diana
Séjour de 1 nuit en avril 2024
Réponse de Shivam le 30 avr. 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our place clean and quiet, and that our staff was friendly during your stay. We appreciate your rating and your comments. If there are any areas where we can improve to earn a perfect 5/5 rating next time, please feel free to let us know. We hope to have the opportunity to welcome you back for an even better experience in the future.
4/10 Médiocre
Lamarr
21 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Lamarr
Séjour de 4 nuits en avril 2024
Réponse de Shivam le 23 avr. 2024
Thank you for sharing your feedback with us. We're disappointed to hear that your experience fell short of expectations. We apologize for any inconveniences or issues you encountered during your stay. Your satisfaction is important to us, and we would appreciate any specific feedback you can provide to help us improve. Please feel free to reach out to us with any concerns or suggestions you may have. We value your input and hope to have the opportunity to exceed your expectations during your next visit.
8/10 Bien
Gloria
Voyage d’affaires, Voyage en couple
21 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Gloria
Séjour de 1 nuit en avril 2024
Réponse de Shivam le 23 avr. 2024
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall during your stay. We apologize for any shortcomings in restroom cleanliness that may have affected your rating. Please rest assured that we take your comments seriously, and we will address this with our housekeeping team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better stay in the future.
8/10 Bien
Marc
21 avr. 2024
Les points forts : Propreté et personnel et service
Marc
Séjour de 1 nuit en avril 2024
Réponse de Shivam le 23 avr. 2024
Thank you for your feedback. We're glad to hear that you had a positive experience overall during your stay. If there are any specific areas where we can improve and earn a higher rating next time, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to enhance our services for our guests. We hope to have the opportunity to welcome you back for an even better stay in the future.
8/10 Bien
Maquise, Adamsville
14 avr. 2024
Les points faibles : Personnel et service
Maquise
Séjour de 2 nuits en avril 2024
Réponse de Shivam le 15 avr. 2024
Thank you for your feedback. We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve to earn a perfect 5/5 rating next time, please don't hesitate to let us know. Your satisfaction is our priority, and we appreciate your input as we strive to enhance our services. We hope to have the opportunity to welcome you back for an even better stay in the future.
10/10 Excellent
Dong-Goo
11 avr. 2024
Dong-Goo
Séjour de 3 nuits en avril 2024
Réponse de Shivam le 5 mai 2024
Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything specific you particularly enjoyed or any suggestions you have for us to maintain this high standard, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future.
8/10 Bien
Mary
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en avril 2024
Réponse de Shivam le 10 avr. 2024
Thank you for your feedback. We're glad to hear that you found our beds comfy and your room clean during your stay. We apologize for the inconvenience caused by the broken sink; however, we're pleased that our team offered to change your room to resolve the issue. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can do to improve your experience for your next visit, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.
4/10 Médiocre
Luis
9 avr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Luis
Séjour de 2 nuits en mars 2024
Réponse de Shivam le 15 avr. 2024
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. If there are specific areas where we fell short, we would appreciate hearing more details so we can address them and improve for the future. Your satisfaction is important to us, and we hope to have the opportunity to make things right during your next visit.
10/10 Excellent
Guadalupe
27 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guadalupe
Séjour de 2 nuits en mars 2024
Réponse de Shivam le 1 avr. 2024
Thank you for the perfect rating! We're delighted to see that you had a wonderful experience during your stay with us. If you have any specific feedback or comments you'd like to share, please feel free to reach out. We hope to have the pleasure of welcoming you back again soon.
10/10 Excellent
Nicki
22 mars 2024
Nicki
Séjour de 1 nuit en mars 2024
Réponse de Shivam le 15 avr. 2024
Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific you particularly enjoyed or any suggestions you have for us to maintain this high standard, please feel free to let us know. We look forward to welcoming you back for another excellent stay in the future.
8/10 Bien
Nithya
21 mars 2024
Les points forts : Propreté et personnel et service
Nithya
Séjour de 2 nuits en mars 2024
Réponse de Shivam le 23 mars 2024
Thank you for your rating. If you have any feedback or suggestions on how we can improve your experience, please feel free to share them with us. We're always looking for ways to enhance our guests' stays.
8/10 Bien
Hong
Voyage en famille avec de jeunes enfants
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hong
Séjour de 2 nuits en mars 2024
Réponse de Shivam le 23 mars 2024
Thank you for your feedback! We're glad to hear that you found our location convenient, with nearby attractions like the HEB grocery store, museums, and the zoo within walking distance. We appreciate your review and hope to welcome you back for another enjoyable stay in the future! If there's anything we can do to enhance your experience next time, please let us know.
10/10 Excellent
Uzair
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
13 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Uzair
Séjour de 2 nuits en mars 2024
Réponse de Shivam le 16 mars 2024
Thank you for your wonderful review and perfect rating! We're thrilled to hear that you found our hotel to be the cleanest you've visited. Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that we could exceed your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit!
6/10 Satisfaisant
Rodolfo
Voyage d’affaires, Voyage en couple
9 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rodolfo
Séjour de 1 nuit en mars 2024
Réponse de ABVI le 12 mars 2024
Thank you for bringing these matters to our attention. We sincerely apologize for the inconvenience you experienced during your stay.Rest assured, we are taking immediate action to address both the air conditioning issue and the odor concern caused by neighboring guests. Our team is committed to ensuring that all our guests enjoy a comfortable and pleasant environment during their time with us.We truly appreciate your understanding and patience. Please don't hesitate to reach out if there's anything else we can assist you with.Warm regards,
10/10 Excellent
GUSTAVO
Voyage en famille
9 mars 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
GUSTAVO
Séjour de 4 nuits en février 2024
Réponse de ABVI le 12 mars 2024
Thank you for your feedback! We appreciate your kind words about our hotel. We understand that improvements can always be made, and we're actively working on enhancing our breakfast offerings to better meet your expectations. Additionally, we're excited about the changes in management and the maintenance underway to ensure our hotel remains cozy and welcoming for all our guests. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We're here to make your experience as enjoyable as possible.
10/10 Excellent
fatih
4 mars 2024
fatih
Séjour de 1 nuit en mars 2024
Réponse de Shivam le 26 mars 2024
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay. Providing exceptional service and comfort is our top priority, and we're delighted that we met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another outstanding stay in the future.
8/10 Bien
Patricia
Voyage d’affaires
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Patricia
Séjour de 1 nuit en février 2024
Réponse de Shivam le 29 févr. 2024
Thank you for your feedback and understanding during our construction period. We're glad to hear that you found your room clean. We apologize for the inconvenience regarding the absence of a coffee pot; your comment is noted, and we'll explore ways to enhance our room amenities. If there's anything else you'd like to share or if you have specific suggestions, feel free to let us know. We appreciate your understanding and hope to welcome you back for an improved experience.
10/10 Excellent
Sharon
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharon
Séjour de 3 nuits en février 2024
Réponse de Shivam le 24 févr. 2024
Thank you for sharing your heartfelt feedback. We're honored to have provided you with a clean and comfortable stay during a challenging time. Our team is grateful for your kind words, and we're pleased to hear that our efforts to maintain a safe and welcoming environment made a positive impact. If you ever return to Houston, it would be our privilege to host you again. Wishing you the very best on your journey.
8/10 Bien
Shyam
21 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Shyam
Séjour de 1 nuit en février 2024
Réponse de Shivam le 24 févr. 2024
Thank you for your rating! We appreciate your feedback. If there's anything specific you enjoyed or if there are areas we can improve to make your next stay even better, please let us know. We look forward to hosting you again!
8/10 Bien
Dwight
Voyage d’affaires
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Dwight
Séjour de 5 nuits en février 2024
Réponse de Shivam le 16 févr. 2024
Thank you for your positive feedback! We're delighted to hear that our team members were helpful and polite. If there's anything more we can do to enhance your experience or if you have any specific suggestions, please don't hesitate to share. We look forward to serving you again in the future!
6/10 Satisfaisant
Marcos
Voyage d’affaires
14 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Marcos
Séjour de 3 nuits en février 2024
Réponse de ABVI le 16 févr. 2024
we are extremely sorry for the inconvenience we will work on that and make sure that it is not repeatedWe have a cancellation policy i.e if reservation is not cancelled by 3pm hotel time 48 hours prior to arrival date or the guest does not show . then the first night is chargedYou are always welcomed here to stay and will make sure everything is great
6/10 Satisfaisant
Jennifer
13 févr. 2024
Jennifer
Séjour de 1 nuit en février 2024
Réponse de Shivam le 14 févr. 2024
Thank you for your rating. If there's anything specific you'd like to share or if there are areas we can improve, we'd appreciate your feedback. We aim to make your experience even better on your next visit.
4/10 Médiocre
Emily
10 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Emily
Séjour de 2 nuits en février 2024
Réponse de Shivam le 12 févr. 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we'd like to understand more about your concerns to improve our services. If there's anything specific you'd like to share, please feel free to provide more details. We appreciate your honesty and hope to have the opportunity to make things right in the future.
4/10 Médiocre
Wendy
Voyage en famille, Voyage d’affaires
5 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wendy
Séjour de 1 nuit en février 2024
Réponse de Shivam le 5 févr. 2024
We apologize for the inconveniences you experienced during your stay. Your feedback is crucial, and we'll address the issues with room size, noise, and parking to enhance future guest experiences. We appreciate your insights and hope to have the opportunity to improve on your next visit.
10/10 Excellent
Avilio
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Avilio
Séjour de 3 nuits en janvier 2024
Réponse de ABVI le 3 févr. 2024
Thank you for your suggestion! We've taken note of it and will explore options to enhance transportation convenience for our guests. We appreciate your feedback!
4/10 Médiocre
Terry H.
29 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Terry H.
Séjour de 1 nuit en janvier 2024
Réponse de sean le 30 janv. 2024
Thank you for taking the time to share your feedback with us. We truly value all input as it helps us continually improve our services.I'm pleased to hear that you found the room clean and well-maintained. However, I'm sorry to learn that your experience with our staff did not meet your expectations. Providing excellent customer service is our top priority, and I apologize if we fell short during your stay.We appreciate your observation about the friendliness of our team, and rest assured, we will address this matter internally to ensure that our guests always feel welcome and supported.If there's anything specific you would like to share about your interactions with our staff, it would be invaluable for us to understand how we can enhance our service. We genuinely hope to have the opportunity to welcome you back in the future, and we'll do our best to make your experience more enjoyable.Thank you once again for sharing your thoughts, and we hope to have the chance to regain your trust.
10/10 Excellent
Kimberly
28 janv. 2024
Kimberly
Séjour de 1 nuit en janvier 2024
Réponse de sean le 20 mars 2024
It was our absolute pleasure to serve you and have you stay with us was a privilege! Thank you for your time! you are welcome back always! :)
10/10 Excellent
Richard
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Richard
Séjour de 2 nuits en janvier 2024
Réponse de sean le 25 janv. 2024
Thank you for your time, It means the world to us! we look forward to better serving you in the future!
10/10 Excellent
shamsah
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
shamsah
Séjour de 1 nuit en janvier 2024
Réponse de ABVI le 21 janv. 2024
"Thank you for your review! We appreciate your feedback and look forward to welcoming you back in the future. Safe travels!"
6/10 Satisfaisant
Terry
16 janv. 2024
Terry
Séjour de 1 nuit en janvier 2024
Réponse de sean le 17 janv. 2024
Thank you so much for taking the time to share your kind words about your experience at our hotel! We're thrilled to hear that you found our staff extremely nice and professional. It's our priority to attend to our guests' needs promptly, and we're delighted that we could meet your expectations.Your recommendation means a lot to us, and we truly appreciate your support. If you ever find yourself in the area again, we would be honored to welcome you back. Safe travels, and thank you for choosing our hotel!
8/10 Bien
Voyageur vérifié
Voyage d’affaires
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 6 nuits en décembre 2023
Réponse de Shivam le 17 janv. 2024
Thank you for the positive rating! We're pleased to hear that you liked your stay, found the room clean, and appreciated the reasonable price. However, we apologize for the disappointment with breakfast and the noise from renovations. Your feedback is valuable, and we'll use it to improve our services. If there's anything specific you'd like to share or if there's a way we can make your next stay even better, please feel free to let us know. We appreciate your understanding and look forward to hosting you again. Safe travels!
2/10 Horrible
C
13 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
C
Séjour de 1 nuit en janvier 2024
Réponse de ABVI le 21 janv. 2024
Thank you for sharing your experience. We apologize for the inconvenience during your stay and appreciate your feedback. We're actively addressing the renovation issues to enhance future guest experiences.
8/10 Bien
mario
11 janv. 2024
mario
Séjour de 1 nuit en janvier 2024
Réponse de Shivam le 11 janv. 2024
Thank you for the rating, Mario! If you have any specific feedback or if there's anything you'd like to share about your experience, we're here to listen. Your input is valuable, and we appreciate your choice to stay with us. Safe travels!
10/10 Excellent
James
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en janvier 2024
Réponse de Shivam le 11 janv. 2024
Thank you for the 5-star review! We're thrilled that you had such a positive experience. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We appreciate your high rating and hope to welcome you back for another great stay in the future. Safe travels!
8/10 Bien
Dominic
Voyage d’affaires
9 janv. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Dominic
Séjour de 1 nuit en janvier 2024
Réponse de ABVI le 9 janv. 2024
Thank you so much for taking the time to share your kind words about your experience at our hotel! We're thrilled to hear that you found our staff extremely nice and professional. It's our priority to attend to our guests' needs promptly, and we're delighted that we could meet your expectations.Your recommendation means a lot to us, and we truly appreciate your support. If you ever find yourself in the area again, we would be honored to welcome you back. Safe travels, and thank you for choosing our hotel!
10/10 Excellent
Kristy
6 janv. 2024
Les points forts : Personnel et service
Kristy
Séjour de 1 nuit en janvier 2024
Réponse de Shivam le 10 janv. 2024
Thank you for the 5-star review! We're thrilled that you had such a positive experience. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We appreciate your high rating and hope to welcome you back for another great stay in the future. Safe travels!
8/10 Bien
Joshua
3 janv. 2024
Joshua
Séjour de 1 nuit en janvier 2024
Réponse de Shivam le 10 janv. 2024
Thank you for the 5-star review! We're thrilled that you had such a positive experience. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We appreciate your high rating and hope to welcome you back for another great stay in the future. Safe travels!