Hôtels Queenstown près de Aéroport international de Queenstown

All good

We go to this resort quite often to have a break during school term. One of the things that we really like about the place is the sauna and spa. Unfortunately we could not take advantage of these two facilities in this trip due to Covid L2 restrictions. No fault of the hotel and we understand. I made a mistake in my booking but the manager at the hotel was quite understanding. I really appreciate them showing that they appreciate us as their loyal customers. I noticed that staff are very empowered to made sure their customers are provided good service and would take the necessary steps to address this where required. Well done!

The studio room was great and perfect for our stay. The view from the window was so beautiful, who doesn’t want to wake up to majestic snow topped mountains everybmorning? The kitchenette was so handy especially once lockdown was announced and we had 2 days left to wait for our flight back to Auckland. The laundry was a great bonus to have, especially the dryer. Everything was clean and comfortable and everything was nearby to the hotel such as supermarkets, kmart, warehouse and the airport. And letting us checkout late was so helpful for us because we had nowhere else to go during lockdown and our flight wasn’t until late afternoon. The staff were so helpful, and very communicative. The only small downfall was the lack of free parking, but we were usually able to wait around for a space to become available. All in all a great place to stay!

I like the privacy. Wouldve liked a room with a balcony

Clean and tidy what you expect from the Hilton. Only issue with the Doubletree is you have to additional daily charge for use of the pool facilities 😕