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Avis sur Hampton Inn Elmira/Horseheads

2.5 out of 5
Hampton Inn Elmira/Horseheads
51 Arnot Road, Horseheads, NY

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 680 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 253 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 48 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 1000." "

9,6/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
T’es confortable
Nous étions de passage pour une nuit avant de rentrer sur New York. L’hôtel est très agréable, la chambre spacieuse et le petit-déjeuner très bon. Nous avons même pu avoir un lit bébé.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel
Très bon séjour

8/10 Bien

Holly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice location to Watkins Glen. Quiet, friendly staff, clean
Séjour de 2 nuits en avril 2024
Réponse de Lindsay le 10 avr. 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Holly! We appreciate your positive feedback and look forward to your future stays whenever you find yourself in the area.

6/10 Satisfaisant

Marguerite, Wellsville

Voyage en famille
Séjour de 1 nuit en février 2024
Réponse de Jen G le 25 mars 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Maguerite! We strive to create a wonderful experience for each and every guest, so if you could provide us with details on anything you liked or disliked about your stay it would help to benefit your stays in the future! Thank you for taking the time to leave us a review and we look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Extremely nice room and facilities. Wonderfully friendly staff.
Séjour de 1 nuit en février 2024
Réponse de Jen G le 25 mars 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Larry! We are so happy to hear how wonderful your stay was, and that the accommodations suited you! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Ernest

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Jen G le 25 mars 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Ernest! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Jen G le 29 janv. 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Dawn! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Andrew

Séjour de 2 nuits en janvier 2024
Réponse de Jen G le 29 janv. 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Andrew! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Jen G le 25 mars 2024
Thank you for choosing to stay at the Hampton Inn Horseheads! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

8/10 Bien

Tomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
convenient; includes hot breakfast
Séjour de 1 nuit en décembre 2023
Réponse de Jen G le 29 janv. 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Tomas! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jen G le 29 janv. 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Laura! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Jan

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice staff, great breakfast. Love their bagged breakfast to go.
Séjour de 1 nuit en décembre 2023
Réponse de Jen G le 29 janv. 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Jan! We are happy to hear how wonderful your stay was, and that the accommodations suited you! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just what we were looking for in a hotel.
Séjour de 4 nuits en novembre 2023
Réponse de Jen G le 29 janv. 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Anne! We are happy to hear how wonderful your stay was, and that the accommodations suited you! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

8/10 Bien

Wayne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked our stay. Room was nice clean cozy and quiet. Only negative we had was the breakfast. The container they had the scrambled eggs, potatoes and sausage in wasn’t working properly as the food was cold. Also the dining area temperature we thought was cool, felt like about 68. Other than that would recommend.
Séjour de 1 nuit en novembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for taking the time to leave us a review, Wayne! We are so sorry to hear about the inconveniences you experienced during your stay with us. We've looked into these issues and they have since been resolved. We appreciate any feedback -- both good and bad, so that we may improve for future guests stays. We hope you decide to come visit us again if you find yourself in the area!

8/10 Bien

Eric

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Eric! We strive to create a wonderful experience for each and every guest, so if you could provide us with details on anything you liked or disliked about your stay it would help to benefit your stays in the future! Thank you for taking the time to leave us a review and we look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Angela

Séjour de 2 nuits en octobre 2023
Réponse de Jen G le 29 janv. 2024
Thank you for choosing to stay at the Hampton Inn Horseheads, Angela! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Imelda

Séjour de 1 nuit en octobre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Imelda! Thank you for the incredible rating! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

jenn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast, clean rooms!
Séjour de 2 nuits en septembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, jenn! We are so happy to hear what you loved about your stay, and that we exceeded your expectations! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Mariela

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great place to go
Séjour de 2 nuits en septembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Mariela! We are so happy to hear how wonderful your stay was, and that we exceeded your expectations! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Lucia

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place.
Séjour de 3 nuits en septembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Lucia! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Michael! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Andrew, crozet

Les points forts : Infrastructures et conditions de l’hébergement
Excellent location and staff
Séjour de 1 nuit en septembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Andrew! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Vicki

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overall, great hotel
Great location, near a lot of shopping nice and quiet. My only complaint was that when trying to take a shower the water went from hot to ice cold after about 2 minutes…. Not what I was hoping for after returning to our room after freezing our butte off at a concert for 4 hours….
Séjour de 1 nuit en septembre 2023
Réponse de Jen G le 29 janv. 2024
Thank you for taking the time to leave us a review, Vicki! We are so sorry to hear about the inconveniences you experienced during your stay with us. We've looked into these issues and they have since been resolved. We appreciate any feedback -- both good and bad, so that we may improve for future guests stays. We hope you decide to come visit us again if you find yourself in the area!

10/10 Excellent

Lori

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything went well. It was clean and quiet
Séjour de 1 nuit en septembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Lori! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Debra, Panama

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice clean hotel. Staff was very friendly. Great pool area.
Séjour de 1 nuit en août 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Debra! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Rakhi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet and nice.
Séjour de 1 nuit en septembre 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Rakhi! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Philip

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location great. Air conditioner noises.
Séjour de 1 nuit en août 2023

10/10 Excellent

Philip

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Air conditioner was noisy. All else was fine.
Séjour de 1 nuit en août 2023

10/10 Excellent

Wencheng

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Great hotel
As usual, Hampton inn has the best facility and service. This one is no exception. Bed, bathroom, pool, hot tub, and gym are well maintained and in great condition. Service is top-notch. Breakfast is excellent. Not sure why some of my fellow travelers would give them lower scores.
Séjour de 1 nuit en août 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Wencheng! We are so happy to hear how wonderful your stay was, it's great to hear how much you love your stays with us! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Howard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The prop
Séjour de 1 nuit en août 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Howard! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

8/10 Bien

Hal

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Uncomfortable bed
Séjour de 1 nuit en août 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Hal! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en août 2023
Réponse de Jen G le 21 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Tina! We appreciate your positive feedback and look forward to your future stays whenever you find yourself in the area!

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Definitely worth the extra $50 or so in price versus some of the other lower cost options in the area.
Séjour de 1 nuit en août 2023
Réponse de Jen G le 21 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Andrew! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Lu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Jen G le 21 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Lu! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Great
Séjour de 1 nuit en juillet 2023
Réponse de Jen G le 21 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads! We appreciate positive feedback and look forward to your future stays whenever you find yourself in the area!

4/10 Médiocre

Melinda

Voyage en famille
Les points forts : Équipements
The a.c in our room wasn’t working it stayed at 70 or went up to 77. I turned the fan to on instead of auto and that didn’t help either. Also breakfast, we went down a little later trying to go during a big rush the table was so sticky and my son and I couldn’t find a spot to sit because it was so busy and we barely got food due to the overcrowded room where it’s hekd
Séjour de 1 nuit en juillet 2023
Réponse de Jen G le 17 nov. 2023
Thank you for taking the time to leave us feedback from your recent experience, Melinda. We apologize for any inconvenience you experienced during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays. We hope you come back and visit us when you find yourself in the area again!

6/10 Satisfaisant

Darlene

Les points faibles : Équipements
To need’s upgrade to a softer paper. A sweeter for breakfast would be nice. A flavored creamer for coffee would also be nice.
Séjour de 5 nuits en juillet 2023
Réponse de Jen G le 17 nov. 2023
Thank you for taking the time to leave us feedback from your recent experience, Darlene. We apologize for any inconvenience you experienced during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays. We hope you come back and visit us when you find yourself in the area again!

10/10 Excellent

Holly

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a really nice hotel. Staff was kind and helpful. Room clean. Beds comfortable. Thank you!
Séjour de 1 nuit en juillet 2023
Réponse de Jen G le 21 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Holly! We are so happy to hear how wonderful your stay was, and that we exceeded your expectations! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Penni

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved this place overall just great
Séjour de 1 nuit en juillet 2023
Réponse de Jen G le 21 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Penni! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

christina

Séjour de 1 nuit en juillet 2023
Réponse de Jen G le 21 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, christina! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

8/10 Bien

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked that this property was at the end of a street area away from heavy traffic. The rooms and common areas were very clean and well kept. What I didn't like was the fact that I thought I booked a king size bed-only to find out at check in that it was 2 queens. When asked if they could fix this, they said, "no." Since it was booked through Expedia there was nothing they could do.
Séjour de 1 nuit en juillet 2023
Réponse de Jen G le 21 août 2023
Thank you for taking the time to leave us feedback from your recent experience, William. We apologize for any inconvenience you experienced during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays. We hope you come back and visit us when you find yourself in the area again!

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Jen G le 15 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Susan! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

8/10 Bien

DARWIN F

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ĥapoy to sit!!
Loved having an extra chair so 2 travelers can sit!! Amenities and breakfast were good.
Séjour de 1 nuit en juin 2023
Réponse de Jen G le 15 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, DARWIN F! We are happy to hear how wonderful your stay was, and that the accommodations suited you! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hot tub
Séjour de 1 nuit en juin 2023
Réponse de Jen G le 15 août 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Gary! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Eric! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Heather! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!

6/10 Satisfaisant

Russell

Séjour de 2 nuits en juin 2023
Réponse de Jen G le 17 nov. 2023
Thank you for taking the time to leave us feedback from your recent experience, Russell. We apologize if you experienced any inconveniences during your stay. We truly aim to make every guest experience a great one, so your feedback will help us to improve on future guest stays if you'd like to contact us and let us know what we can improve on. We hope you come back and visit us when you find yourself in the area again!

10/10 Excellent

Robert

Séjour de 1 nuit en juin 2023
Réponse de Jen G le 17 nov. 2023
Thank you for choosing to stay at the Hampton Inn Horseheads, Robert! We are happy to hear how wonderful your stay was! We strive to create a wonderful experience for each and every guest. We appreciate the feedback and look forward to future stays whenever you find yourself in the area!