4/10 Médiocre
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16 mai 2025
Booked through Expedia, but the hosts were completely unhelpful when I asked for extra beach towels. They waited until 4 days before arrival to mention they'd only provide 1 beach towel per guest, which was totally insufficient for our week-long beach vacation. After multiple requests, they promised "extra towels and a one-time courtesy" but only provided 1 extra towel, still leaving us with inadequate amenities. To make matters worse, the key card provided didn't work for the hotel door, and our requests for new ones almost everyday. Had to spend hours doing laundry due to the towel issue, ruining our vacation. After the trip, I followed up with them about not honoring their promise regarding the towels, and they blamed it on their cleaners. Unbelievable! Clearly, the hosts prioritize profits over guest comfort and accountability. Wouldn't recommend this place to anyone. Poor communication, poor service, and a waste of money.
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Séjour de 7 nuits en mai 2025