Thank you for taking the time to share your recent experience with us. We are delighted to hear that you were impressed with our guest services team and good location. Your support is our great motivation and we are pleased that you are satisfied with our warm and welcoming services. Thank you once again and we look forward to welcoming you back in the future!

Thank you for choosing our Hotel. We appreciate your feedback and we're glad you enjoyed your stay! Please keep us in mind when you return to Hong Kong. Yours sincerely Cherrie Ng Front Office Manager

We were delighted to read your kind words about our hotel and its location. We are so happy you enjoyed your stay and you took the time to share your experience. We hope we will see you again in the very near future. Cherrie Ng Front Office Manager

Thank you so much for sharing your experience, we are absolutely thrilled to learn that you appreciated the location and the services. Thank you again for your generous review and compliments. Your continued support is highly appreciated. In the meantime, we look forward to the pleasure of welcoming you back in the near future. With warmest regards, Cherrie Ng Front Office Manager

Thank you very much for your kind feedback and review to the Expedia community. We are also pleased that you truly enjoyed your stay with us and we are looking forward to welcoming you back to our delightful hotel again. Yours Sincerely Cherrie Ng Front Office Manager

It was nice to read your kind thoughts on Butterfly on Wellington, from our conveniently location, facilities and our friendly guest services team. Although we have no restaurants on property, but there are indeed many delicious food choices when it comes around our hotel as Central are one of the most popular tourist areas for food, shopping and sightseeing activities. Please do not hesitate to have a friendly talk with our guest services team, we'll surely recommend the best breakfast choices for you. We are happy that you have some wonderful memories of your time here. We’d love to see you again soon. Yours sincerely Cherrie Ng Front Office Manager

We would like to thank you for having stayed at our Hotel on the occasion of your recent trip to Hong Kong. I was delighted to read your kind words about our hotel’s location. Your willingness to offer feedback is greatly appreciated. As you may know, we also have rooms in different size and layouts namely Superior room, Deluxe room, Executive room, Signature room and Suites. Please feel free to contact our guest service team which I'd believe our team would deliver a better experience when you next stay with us. Yours sincerely Cherrie Ng Front Office Manager

Thank you for your five star rating . To make our guests feel like home is always the goal we strive for. Your compliment is encouraging and we will keep it up. Thanks again for your time writing this great review. We all look forward to your next stay in Hong Kong. Yours Sincerely Cherrie Ng Front Office Manager

Nous vous remercions d'avoir choisi notre Hôtel. Nous apprécions vos commentaires et nous sommes heureux que vous avez apprécié votre séjour! S'il vous plaît nous garder à l'esprit lorsque vous revenez à Hong Kong. Cordialement Cherrie Ng chef de réception

I was delighted to read your kind words about our hotel’s location. You took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. Should you be returning to Hong Kong with friends, family or any reason we hope you think of our Hotel. We hope to welcome you again soon. Yours Sincerely Cherrie Ng Front Office Manager

Thank you for your star rating . We look forward to welcoming you back. Yours Sincerely Cherrie Ng Front Office Manager

Thank you for taking the time to provide your feedback on your recent stay with us. We appreciate you highlighting both the positives and areas for improvement.We regret to hear that the WiFi was not provided to you as per your reservation, despite being included. This is certainly an oversight on our part, and we will ensure that our front desk team is better trained to proactively confirm and provide all requested amenities upon check-in. Thank you for bringing this to our attention.On a positive note, we are pleased to hear that the room was clean and nicely appointed and that your checkout process was smooth. The convenient location near Hong Kong Station is certainly a major draw for many of our guests, though we understand the potential challenges for those with larger luggage due to the nearby stairs and steps.We appreciate you taking the time to share your constructive feedback. This will help us identify areas where we can improve the overall guest experience. Rest assured, we will address the WiFi issue immediately and look for ways to better assist guests with luggage as they navigate the local terrain.Thank you again for your business, and we hope you will consider staying with us again in the future.Best regards,Cherrie NgHotel Manager

Thank you for your review. We're pleased to hear that you found our staff to be friendly and that they were available 24/7 to assist you.Providing excellent customer service and being responsive to our guests' needs around the clock are top priorities for us. Our staff takes great pride in going above and beyond to ensure our guests have a comfortable and memorable stay.Your positive feedback about our team's friendliness and around-the-clock availability is much appreciated. It lets us know that we are succeeding in delivering the high level of service we strive for.Thank you again for taking the time to share your experience. We look forward to welcoming you back to our hotel in the future.Best regards,Cherrie NgHotel Manager

Thank you for providing feedback on your recent stay at the hotel. We're glad to hear that you found it to be a small, clean, and quiet hotel. The proximity to the business district and its walkability is a convenience for our guests.It's wonderful to hear that the staff was very friendly during your stay. We believe that excellent service and hospitality are key to providing a memorable experience for our guests.We value your patronage and hope to have the opportunity to serve you again in the future.Best regards,Cherrie NgHotel Manager

非常感謝您對最近入住的酒店提供回饋。很高興聽到您認為地點非常好，讓您去任何地方都方便。周圍的餐飲選擇也很方便，讓您享受美食。我們非常重視服務品質，很高興聽到您對我們的服務人員印象良好。他們很樂意協助您的問題並提供清晰的解答。我們非常重視您的惠顧，希望有機會再次為您服務。祝您一切順利！此致， 吳少茜 酒店經理

Thank you for sharing your feedback about your recent stay at the hotel. We're thrilled to hear that you found it to be a great value for money. The central location, with proximity to the IFC and MTR station within a 10-minute walk, is indeed convenient for our guests.We're glad to know that the property is well maintained, as we strive to provide a comfortable and enjoyable experience for our guests. It's also wonderful to hear that the staff provided excellent service during your stay. We believe that a dedicated and friendly staff is essential in creating a memorable stay for our guests.We value your patronage and hope to have the opportunity to serve you again in the future.Best regards,Cherrie NgHotel Manager

Thank you for bringing your concerns to our attention regarding the mattress during your recent stay. We apologize for any discomfort caused by the condition of the mattress.We take the comfort of our guests very seriously, and we appreciate your feedback. Our team will thoroughly inspect the mattresses in the room you stayed in and take the necessary steps to address any issues identified. We strive to provide a comfortable and relaxing experience for all our guests, and we apologize for falling short of your expectations in this regard.We value your feedback and would like to assure you that we continuously work on improving our facilities and amenities based on guest feedback. Your comments will be shared with our management team so that they can be taken into consideration for future enhancements.Thank you again for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,Cherrie NgHotel Manager

Thank you for choosing to stay at our hotel and for sharing your feedback. We greatly appreciate your kind words regarding the helpfulness of our staff. Providing excellent service is a top priority for us, and we are delighted to hear that our team members were able to assist you during your stay. We will make sure to pass on your compliments to them as they will be thrilled to know their efforts were appreciated.We are also pleased to hear that our hotel's location, with its proximity to all stations and transportation options, was convenient for you. We understand that easy access to transportation is important for our guests, and we strive to provide a convenient location that allows for seamless travel experiences.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay.Best regards,Cherrie NgHotel Manager

Thank you for your wonderful review! We're delighted to hear that our staff was friendly, helpful, and responsive throughout your stay. We're glad that you found the portable WiFi provided to be handy for your needs. We apologize for the issue with the mattress, but we're glad that our staff promptly addressed it by providing a mattress topper, which made a big difference in your comfort. Your satisfaction is important to us, and we're grateful for your kind words. We hope to have the opportunity to welcome you back in the future and provide you with another enjoyable stay. Thank you for choosing our hotel!RegardsCherrie NgHotel Manager

Thank you for your full rating! We appreciate your positive feedback and are delighted to know that you had a satisfactory experience during your stay. We look forward to welcoming you back in the future!Best regards,Cherrie NgHotel Manager

Thank you for your feedback and suggestions. We apologize for any inconvenience caused by the cold temperature in the rooms. We would like to inform you that we do provide portable heaters for guest rental. We apologize if this information was not communicated to you during your stay. Next time you stay with us and require a heater, please feel free to contact our front office team, and we will be more than happy to send one up to your room at any time. Your comfort is important to us, and we appreciate your understanding. We look forward to welcoming you back in the future.RegardsCherrie NgHotel Manager

Thank you for taking the time to provide us with your rating. We appreciate your feedback, and we strive to provide the best possible experience for our guests.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Best regards,Cherrie NgHotel Manager

Thank you for providing us with a full rating. We appreciate your feedback and we're glad to hear that you had a positive experience with us. We hope to have the opportunity to serve you again in the future.Best regardsCherrie NgHotel Manager

Thank you for your full rating! We greatly appreciate your feedback and are delighted to know that you had a positive experience with us. We value your support and look forward to serving you again in the future.Best regardsCherrie NgHotel Manager

Thank you for your feedback. We apologize for any inconvenience caused by the poor soundproofing in your room. We understand that a peaceful and quiet environment is important for a comfortable stay. We will consider your feedback and work towards improving the soundproofing in our rooms to ensure a better experience for our guests. We appreciate your input and hope to have the opportunity to welcome you back in the future.Best regardsCherrie NgHotel Manager

Thank you for your positive rating! We appreciate your feedback and are glad to hear that you had a satisfactory experience. We look forward to welcoming you back on your next visit.Best regardsCherrie NgHotel Manager

Thank you for your positive rating! We appreciate your feedback and are glad to hear that you had a satisfactory experience. We look forward to welcoming you back on your next visit.Best regardsCherrie NgHotel Manager

Thank you for your feedback! We're delighted to hear that you enjoyed our excellent location and found the room to be clean. Providing a convenient and comfortable experience for our guests is a top priority for us. We appreciate your review and hope to have the opportunity to welcome you back in the future.Best regardsCherrie NgHotel Manager

Thank you for your feedback. We appreciate your positive review and are thrilled to hear that you had a great experience during your stay at our hotel. We strive to provide excellent service and a pleasant environment for our guests.Thank you once again for choosing our hotel, and we look forward to welcoming you back in the future.Best regards,Cherrie NgHotel Manager

Thank you for your feedback! We're glad to hear that you found our location to be good. We strive to provide a convenient and accessible location for our guests. We appreciate your support and hope to have the opportunity to welcome you back in the future.Best regardsCherrie NgHotel Manager

Thank you for your full rating. We appreciate your positive feedback and hope to have the opportunity to serve you again in the future.RegardsCherrie NgHotel Manager

Thank you for taking the time to provide a ranking for our hotel. We appreciate your feedback and value your opinion. Thank you again for your ranking, and we hope to have the opportunity to serve you again in the future.Best regards,,Cherrie NgHotel Manager

Thank you for your wonderful feedback! We are thrilled to hear that you love Butterfly. We take pride in our perfect location, offering convenience and easy access to various attractions. It's great to know that you found our hotel to be a good value for your money. Our team works hard to maintain cleanliness and efficiency throughout the hotel to ensure a comfortable stay for our guests.We are especially delighted to hear that our staff provided you with a friendly and welcoming experience. Providing exceptional hospitality is a top priority for us, and we are glad that our efforts have made a positive impression on you.Thank you for choosing Butterfly, and we look forward to welcoming you back for another fantastic stay in the future!Best regardsCherrie NgHotel Manager

Thank you for your review! We appreciate your feedback and are glad to hear that you had a good overall experience. We apologize for any inconvenience caused by the central control of the air conditioning system. We understand that it may have felt cold in your room even when you switched off the air conditioning.In the future, if you encounter a similar situation, please don't hesitate to reach out to our staff. We have portable heaters available for rent, which can help provide additional warmth and ensure your comfort during your stay. Our team is always ready to assist with any requests or concerns to make your stay as enjoyable as possible.We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel!Best regardsCherrie NgHotel Manager

Thank you for your feedback and rating We appreciate your support and will continue to strive for excellence in providing a great experience for our guests. If you have any specific suggestions or areas where we can improve, please feel free to let us know. We value your input and hope to have the opportunity to serve you even better in the future.Best RegardsCherrie NgHotel Manager

Thank you for such delightful comments! it's wonderful to know that you found us a good choice for your stay. We are glad to hear that your Butterfly experience was pleasant which you found that our location is convenience. It would be a pleasure to personally welcome you back to our hotel! Yours sincerely, Cherrie Ng Hotel Manager

Thank you for your review. We appreciate your feedback regarding the convenient location of our hotel. We apologize for any inconvenience caused by the room condition not meeting your expectations especially the smell and mould in the room. We will address this issue and take steps to improve their competence and service.Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Cherrie NgHotel Manager

感謝您的評論！我們很高興聽到您對我們櫃台服務的正面評價。我們的團隊致力於提供友善和親切的服務，無論是何時您需要幫助，我們都會竭誠為您提供協助。同時，我們很抱歉附近有工地在施工所帶來的不便。我們非常重視客人的舒適度，因此我們準備了耳塞和眼罩，以幫助您減輕施工噪音和光線對睡眠的影響。我們希望這些準備能讓您的住宿體驗更加愉快。再次感謝您的評論，我們期待有機會再次為您服務。祝您有美好的一天！最诚挚的问候， 此致， 吳少茜 飯店經理

Thank you for your review! We're thrilled to hear that you found our hotel's location to be great and super convenient. We strive to provide our guests with a prime location that offers easy access to nearby attractions, transportation, and amenities.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. Wishing you a wonderful Christmas and a happy new year!Best regards,Cherrie NgHotel Manager

Thank you for taking the time to rank your recent stay with us. We appreciate your feedback and are glad to hear that you took the time to provide us with your rating.Your feedback is important to us as we continuously strive to improve our services and enhance the overall guest experience.Thank you once again for your rating. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Best regards,Cherrie NgHotel Manager

Thank you for taking the time to rank your recent stay with us. We appreciate your feedback and are glad to hear that you took the time to provide us with your rating.Your feedback is important to us as we continuously strive to improve our services and enhance the overall guest experience.Thank you once again for your rating. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Best regards,Cherrie NgHotel Manager

Thank you for taking the time to rank your recent stay with us. We appreciate your feedback and are glad to hear that you took the time to provide us with your rating.Your feedback is important to us as we continuously strive to improve our services and enhance the overall guest experience.Thank you once again for your rating. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Best regards,Cherrie NgHotel Manager

Thank you for your review and positive feedback about your recent stay with us. We are delighted to hear that you enjoyed our hotel's excellent location.We are glad that you found many popular restaurants nearby, such as Shin Hing Yuen, Lan Fong Yuen, Bakehouse, and Jenny Bakery. It's great to know that these dining options added to the convenience and enjoyment of your stay. We appreciate your kind words about our friendly staff and clean rooms. Providing exceptional service and maintaining a comfortable environment are our top priorities, and we are thrilled that we met your expectations.We are grateful that our hotel contributed to making your trip a pleasant one. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best regards,Cherrie NgHotel Manager

Thank you for your feedback!We're delighted to hear that our staff was friendly and that the rooms were clean during your stay. Providing excellent service and maintaining cleanliness are top priorities for us, and we're glad that we met your expectations in these areas.Thank you for recommending us. We appreciate your positive feedback and hope to have the opportunity to welcome you back in the future for another wonderful stay.Best regards,Cherrie NgHotel Manager

Thank you for your feedback. We apologize for any inconvenience you experienced with the stability of the in-room WiFi. We appreciate your understanding and patience as we work to improve the stability of our in-room WiFi. Your feedback is valuable to us, and we will continue to strive for excellence in providing a seamless and reliable internet experience for all our guests.If you have any further concerns or require any assistance during your stay, please do not hesitate to reach out to our front desk staff. We are here to ensure your comfort and satisfaction.Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the futureRegardsCherrie NgHotel Manager

Thank you for taking the time to provide a rating for your recent stay at our hotel. We are glad that you took the time to rate your experience, and we hope that it was a positive one. If you have any specific comments or suggestions in the future, please feel free to share them with us. We value your input as we strive to improve our services.Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Best regards,Cherrie NgHotel Manager

Thank you for sharing your positive experience! I'm glad to hear that you enjoyed the great central location of the hotel, which made it convenient for you to explore. It's also wonderful to know that the staff was accommodating and helpful and the room cleaning that you were satisfied. Additionally, the presence of air filters in common areas indicates a commitment to maintaining a clean and comfortable environment for guests.We appreciate your kind words and recommendation. We look forward to welcoming you back for another enjoyable stay in the future! Best regards,Cherrie NgHotel Manage

Thank you for providing a rating. We appreciate your feedback. If you have any specific comments or suggestions in the future, please feel free to share them with us. We value your input as we strive to improve our services. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future.Best regards,Cherrie NgHotel Manage

Thank you for taking the time to rate your recent stay at our hotel. We appreciate your feedback. Your rating is important to us as it helps us understand how we can improve our services and meet the expectations of our valued guests.We are glad to have had the opportunity to host you, and we hope that your overall experience was satisfactory. Once again, thank you for your rating review. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Yours sincerely,Cherrie Ng Hotel Manager