Independent Collection à Holy Island

« Great place, lovely food, friendly staff »

« Nous avons demandé un thé vers 11:00 pour y accueillir un ami, réponse: “there is no service now”. Puis nous avons demandé pour un entretien avec notre visiteur, au calme car il y avait un match de foot dans le grand salon et beaucoup de bruit, sollicitant de nous mettre dans un salon annexe, réponse: “no that’s not possible”. Déplorable…. Nous n’y retournerons pas »

« Unfortunately, the check-in at this hotel was one of the worst I’ve experienced. Firstly, they do not accept American Express, which was inconvenient and not clearly stated in advance. The receptionist then struggled to process my alternative card, insisting it didn’t work. I politely asked her to try again and of course, the card worked perfectly the third time, confirming it was a user error on her part. What made the situation worse was her lack of apology or acknowledgment of the mistake....

« Great location for walking out along the beach. Choosing a room with a hot tub is a must. »

« Ashleigh was very welcoming on arrival, thank you, and all staff very good. Great room, lovely breakfast. Would certainly return. »

« chambre confortable, hote sympa, petit dejeuner convenable, joli village et tres beau chateau, pri un peu élevé en comparaison avec des hotels »

« Absolutely lovely, staff were extremely helpful and friendly. Delicious breakfast included in the price 😊 »

« Séjour très bien. Très au calme et superbe vue »