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Avis sur Days Inn by Wyndham Holland

2 out of 5
Days Inn by Wyndham Holland
717 Hastings Ave, US 31 & 32nd Street, Holland, MI

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 192 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 273 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 263 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 176 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 98 avis sur 1002." "

6,6/10

Propreté

7,8/10

Personnel et service

6,8/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jean-Michel

Un hotel à tarif correct pour juste une étape d'une nuit mais sans plus
Réponse de Harry le 10 oct. 2015
Cher Jean-Michel, Merci pour vos commentaires. Appréciez votre dicton nous sommes une bonne valeur. Cordialement, directeur général

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

4/10 Médiocre

Defru

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
on ne peut pas vraiment parler d'un hotel ... un endroit où loger , oui mais ... style F1 en France mais en moins propre ...

10/10 Excellent

Ronny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room, great price and friendly staff!
Séjour de 1 nuit en mai 2024
Réponse de Manager le 26 mai 2024
Hello Ronny,We are pleased to hear you enjoyed your room and found our staff welcoming. Your positive feedback is much appreciated. Thank you for choosing to stay with us during your visit!

6/10 Satisfaisant

Amy

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Owners were very nice. Outdoor pool was green, algae green. Breakfast was underwhelming and ended up leaving the property for breakfast. The handle to the door had to be pushed up instead of down. Outdoor doors were supposed to be locked at 10pm for safety and were never locked the 2 nights we were there.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 22 mai 2024
Hello Amy, We appreciate your feedback regarding your recent stay with us. We will address the concerns you mentioned to ensure a better experience for our future guests. Your comments have been forwarded to the relevant departments for immediate attention.

10/10 Excellent

Genevieve

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was perfect and the woman in the lobby was very helpful and kind.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 17 mai 2024
Hello Genevieve,We are delighted to hear that you enjoyed your stay with us and found the room to your liking. Our team strives to provide excellent service to all our guests. If you have any further feedback or need assistance in the future, please do not hesitate to reach out to us.

10/10 Excellent

Janet

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Service was good, staff friendly and helpful, courteous.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Janet,We are delighted to hear that you found our staff to be friendly and helpful during your stay. Providing excellent service is a top priority for us, as we aim to ensure all our guests have a pleasant experience. If there's anything else we can assist you with in the future, please do not hesitate to reach out.

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was very pleased with the cleanliness and friendliness of the staff. Our stay could not have been nicer.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 10 mai 2024
Hello Karen,We are delighted to hear that you enjoyed our clean facilities and experienced warm hospitality from our team. Your comfort during your stay is our top priority. Thank you for taking the time to share your positive feedback with us.

10/10 Excellent

Betty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Betty,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.

10/10 Excellent

Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room is Great. Water pool need to clean.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 10 mai 2024
Hello Lee,Thank you for highlighting the positive aspects of your stay with us. Your feedback on the pool cleanliness has been duly noted for future improvements. We strive to ensure all areas of our hotel meet high standards of cleanliness and comfort for our guests.

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
friendly and a nice place to stay
Séjour de 1 nuit en février 2024
Réponse de Manager le 19 avr. 2024
Hello Roy,We are pleased to hear that you found our hotel to be friendly and a nice place to stay. It was our pleasure to accommodate you, and we hope to welcome you back in the future for another enjoyable experience.

8/10 Bien

Dylan

Les points forts : Personnel et service
It was overall good. We got woken up around 8:30-9 with a loud vacuum that sounded like it was smacking our door. But other than that, was nice and easy.
Séjour de 2 nuits en février 2024
Réponse de Manager le 19 avr. 2024
Hello Dylan,We are pleased to hear that you had an overall good stay with us. Your feedback about the noise concern has been duly noted; we apologize for any inconvenience caused. We hope the rest of your visit was enjoyable, and we look forward to welcoming you back in the future.

6/10 Satisfaisant

Chaysavanh

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Manager le 19 avr. 2024
Hello Chaysavanh, We're sorry to hear that your experience was not perfect. Please feel free to contact us with any feedback so we can address your concerns and improve our services.

2/10 Horrible

Noah

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clearly cleaned at the bare minimum before check in. There was no vacuuming done to the floor since there was dirt and dust everywhere. There was also no restock of toilet paper from the previous guest that stayed in the room. Several lights in the room wouldn’t work. On the website when I originally booked the hotel mentioned that there was complimentary breakfast but soon arrival it was clear that there was no breakfast, which made it rather inconvenient since the area surrounding the hotel had very little to offer as well. There was also no “do not disturb” sign provided. On the last morning of my stay, the cleaning crew attempted coming into the room without knocking at 8:30 in the morning, I was not awake yet nor was it close to the check out time.
Séjour de 2 nuits en février 2024
Réponse de Manager le 19 avr. 2024
Hello Noah, I'm sorry to hear about the issues you encountered during your stay. Your feedback is important and will be shared with our team for improvement. We always aim to provide high-quality service and correct any deficiencies. Thank you for bringing these matters to our attention as we continually strive to enhance the guest experience.

10/10 Excellent

Terry

Séjour de 3 nuits en janvier 2024
Réponse de Manager le 20 avr. 2024
Hello Terry,We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back again soon for another enjoyable visit.

10/10 Excellent

Terry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Manager le 20 avr. 2024
Hello Terry,We are delighted to hear that you had a fantastic stay with us! Should you have any more feedback to share, please do not hesitate to get in touch with us directly. We look forward to welcoming you back in the future.

2/10 Horrible

Dshawn

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible customer service very unprofessional.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 19 avr. 2024
Hello Dshawn, We appreciate your feedback and regret to hear about your experience. We value all guest comments to enhance our services. It's important for us to ensure all guests have a positive stay with us.

6/10 Satisfaisant

Ashley

Voyage en famille
Les points forts : Personnel et service
The property was clean. The only downside is our door didnt latch and it was open. All you had to do was push on the door and anyone could enter. I was able to dead bult it. But if we left room or came back it did not lock. It was open. Felt unsafe.
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 19 avr. 2024
Hello Ashley, We appreciate your feedback on the cleanliness of the property. Your security concerns are important to us, and we recommend guests always use the deadbolt when inside the room. Rest assured, we take all guest feedback seriously to improve our services.

10/10 Excellent

Roy

Les points forts : Propreté et équipements
Nice
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 19 avr. 2024
Hello Roy,We appreciate your positive feedback and are glad to hear you enjoyed your stay with us. Thank you for taking the time to share your experience. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was quiet people were respectful and it's nice
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 avr. 2024
Hello Melissa,We are pleased to hear that you found our hotel to be quiet and that people were respectful during your stay. We always strive to create a comfortable and pleasant environment for all of our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly.

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Right next to a lot of stores
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 avr. 2024
Hello Roy,We appreciate your feedback about our convenient location near various stores. We strive to offer a prime spot for our guests to enjoy nearby shopping options during their stay. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Excellent

Dehyvis

Séjour de 4 nuits en décembre 2023
Réponse de Manager le 20 avr. 2024
Hello Dehyvis,We are thrilled to hear that you had a wonderful stay at our hotel! Should you have any further comments or suggestions, please do not hesitate to contact us. We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I always come back
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 19 avr. 2024
Hello Roy,We're glad to hear you are a returning guest! Your loyalty is greatly appreciated, and we look forward to welcoming you back again in the future. Thank you for choosing to stay with us!

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff friendly and nice. Very clean and quiet. Ive stayed a couple of times here and im never dissatisfied. Thank u.
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 19 avr. 2024
Hello Jacqueline,We are thrilled to hear that you had a pleasant experience during your stays with us. Our team strives to provide excellent service, and we are glad it reflected during your visit. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Manager le 20 avr. 2024
Hello Roy,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back in the future for another fantastic stay.

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Flying nice place to stay and I always I need a place to stay I always show up
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always stay here when we are in the area.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Augustine

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Tiene ratones en los cuartos huele feo la carpeta
Réponse de Manager le 19 avr. 2024
Hello Augustine, We regret to hear about your experience, and we take all feedback seriously. Please contact our management directly to discuss your concerns further.

10/10 Excellent

Javier

Séjour de 4 nuits en décembre 2023
Réponse de Manager le 20 avr. 2024
Hello Javier,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back soon for another fantastic stay!

10/10 Excellent

Hubert

Séjour de 5 nuits en novembre 2023
Réponse de Manager le 20 avr. 2024
Hello Hubert,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or need assistance, please feel free to reach out to us. We hope to welcome you back soon for another fantastic experience!

6/10 Satisfaisant

shelly

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Outdated hotel
Very outdated. Entire place needs to be revamped.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff it is a clean building the rooms are clean I stay there before and I'll stay there again
Séjour de 1 nuit en novembre 2023

8/10 Bien

Mary Anne

Voyage en famille
Our stay was short.very disappointed in it statedbreakfast and we got aa bagged bottle of water and one granola bar and one fruit bar. Not what I would consider breakfast
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Isaiah

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Charged me 50 dollars to check in early. Said they had complimentary breakfast they serve a bottle of water and nutrigrain bar. Very poor wont stay again.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Gary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great place to sleep drop the sack breakfast was real strange coffee good
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Hubert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very polite and informative entry staff
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Douglas

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Strange “musty” smell in hall & room. Old furnishings (table & chair). Bathroom had hairs around drain, corners of floor needed deep cleaning. Front desk person was lovely & helpful.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love everything and everyone here

4/10 Médiocre

Robert

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They shouldn’t advertise free breakfast, a bottle of water and a couple snack bars is their “grab n go” breakfast

6/10 Satisfaisant

AGNIESZKA

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was in a good location
Séjour de 1 nuit en septembre 2023

8/10 Bien

Gerardo

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Jorge O

Les points forts : Personnel et service
It didn't offer breakfast, just a bag with two granola bars and a bottle of water. Misleading advertisement.
Séjour de 1 nuit en septembre 2023

8/10 Bien

HEIDI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Every helpful
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a great basic hotel. It was clean, close to downtown and the staff was friendly. The beds were very comfortable. We enjoyed Holland in the evening.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

SIMONE

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Inexpensive place to stay for a night after a long drive for a eventbwe were going to Could have been a little cleaner and at least offer a continental breakfast. But I guess thats why rates were so cheap for a night.
Séjour de 1 nuit en septembre 2023