Dear Le Corre, Thank you for feedback and apologies for the time it has taken to respond. We recently upgraded our online feedback platform which has caused several delays. We greatly appreciate you taking the time to let us know how your stay with us was and allowing us to rectify any concerns that you had. Kind Regards, Vanessa Lyons Operations Manager – Quest Hobart

Good afternoon RIchard, Thank you for your positive feedback. As mentioned our location is in an ideal position. We hope to see you return to stay with us again in the near future. Kind regards Claire Robins - Acting Property Manager

Good afternoon Omar, Thank you for your positive feedback. As mentioned our location is in an ideal position. We hope to see you return to stay with us again in the near future. We addressed all your other concerns is 3 of your other reviews.Kind regards Robyn

Good afternoon Omar, Thank you for taking the time to let us know how your stay with us is going. Our records do indicate that you have made several 2 room bookings for various lengths of time over the past 10 days in multiple room types through third party booking sites resulting in several room moves. Our typical room move procedure normally requires guests to check out of their apartments by 10am, leaving their luggage packed by the door for our housekeeping staff to move once their new room is ready. This allows our guests to go out and enjoy the sites of Hobart. Our guaranteed check in time is 2pm, if rooms are available for check in any earlier we do notify the guests as they become available. Our advise to guests is to always book direct so we can offer the best solution so room moves aren't necessary. where possible we always try and keep our guests with follow on bookings in the same room. We have noted the concerns in your other reviews about the dated nature of the property and have passed them onto our management team.Thanks again for taking the time to let us know how your stay is going.Kind regardsClaire R

Good afternoon Omar, Thank you for taking the time to let us know how your stay with us is going. Our records do indicate that you have made several 2 room bookings for various lengths of time over the past 10 days in multiple room types through third party booking sites resulting in several room moves. Our typical room move procedure normally requires guests to check out of their apartments by 10am, leaving their luggage packed by the door for our housekeeping staff to move once their new room is ready. This allows our guests to go out and enjoy the sites of Hobart. Our guaranteed check in time is 2pm, if rooms are available for check in any earlier we do notify the guests as they become available. Our advise to guests is to always book direct so we can offer the best solution so room moves aren't necessary. where possible we always try and keep our guests with follow on bookings in the same room. We have noted the concerns in your other reviews about the dated nature of the property and have passed them onto our management team.Thanks again for taking the time to let us know how your stay is going.Kind regardsClaire R

Good afternoon Omar, Thank you for taking the time to let us know how your stay with us is going. Our records do indicate that you have made several 2 room bookings for various lengths of time over the past 10 days in multiple room types through third party booking sites resulting in several room moves. Our typical room move procedure normally requires guests to check out of their apartments by 10am, leaving their luggage packed by the door for our housekeeping staff to move once their new room is ready. This allows our guests to go out and enjoy the sites of Hobart. Our guaranteed check in time is 2pm, if rooms are available for check in any earlier we do notify the guests as they become available. Our advise to guests is to always book direct so we can offer the best solution so room moves aren't necessary. where possible we always try and keep our guests with follow on bookings in the same room. We have noted the concerns in your other reviews about the dated nature of the property and have passed them onto our management team.Thanks again for taking the time to let us know how your stay is going.Kind regardsClaire R

Thank you

Good Afternoon Angela, Thank you for your positive feedback. We do appreciate you taking the time to let us know about your stay with us at Quest Waterfront. Our location is definitely a positive for guests visiting our beautiful waterfront, so close to the many tourist attractions, and especially Salamanca with its wonderful restaurants and eateries. Thank you for your kind words about our staff I will be sure to pass them on.Kind regards Claire - Front Office Supervisor.

Hi Alan,Our location is definitely in a great position, we will look forward to welcoming you back to the property in the near future.

Good morning, Unfortunately all our apartments do not have opening windows. The hotel apartments are small and usually reserved for a couple or corporate guests. I would suggest you look at the studio Deluxe apartments. Kind regardsRobyn BraslinProperty Manager

Good morning Jacqueline, Thank you for your feedback. Unfortunately opening windows are not permitted in hotels with multiple floors.Glad to see that our location was accessible to the many things you choose to do, Hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

Good morning June, Thank you for your feedback. We appreciate you taking the time to let us know your thoughts. We appreciate the acknowledgement that the apartment was clean and tidy. It is disappointing that you were not advised about the car parking. We have limited car parking onsite but other options are available at multi-car parks within the vicinity. Many ThanksRobyn BraslinProperty Manager

Thanks for your Feedback

Thanks for your Feedback

Thanks for your Feedback

Good morning ChrisThank you for your feedback following your stay with us at Quest Waterfront. We are definitely in a great location for exploring Hobart, close to the many tourist attractions, MONA and Bruny Island ferries, Salamanca Market and the various types of restaurants all within walking distance. It is anticipated this property will undergo a full renovation within the next 12 months, updating all aspects of this property. Many thanksRobyn BraslinProperty Manager

Good morning, Thank you for your positive feedback. We do appreciate you letting us know about your experience at Quest Waterfront. Kind regardsRobyn BraslinProperty Manager

Thank you Janine for your feedback. We hope to see you return to stay with us again in the future. Kind regardsRobyn BraslinProperty Manager

Good morning Alison, Thank you for your feedback. We do appreciate our guests taking the time to let us know about their time with us. We hope to see you soon. Kind regardRobyn BraslinProperty Manager

Good morning Brett, Thank you for your positive feedback following your stay at Quest Waterfront. We hope to see you return to stay with us again. Kind regardsRobyn BraslinProperty Manager

Good morning Julia, Thank you for your feedback. We do appreciate you letting us know about your stay at Quest Waterfront. We hope to see you again in the near future. Kind regardsRobyn BraslinProperty Manager

Good evening Andrew, Thank you for your positive comments and acknowledgement of our friendly reception staff.We hope to see you return to stay with us again soon. Kind regardsRobyn BraslinProperty Manager

Good evening Grant, Thank you for your 4-5 score following your stay with us at Quest Waterfront.We appreciate you taking the time to let us know about your stay and we hope to see you again. Kind regardsRobyn BraslinProperty Manager

Good evening Scott, We appreciate your acknowledgement of our great location on Hobart's beautiful waterfront and we hope to see you return to stay with us again in the near future.Kind regardsRobyn BraslinProperty Manager

Good morning Adam, Thank you for your positive rating. We appreciate our guests feedback as it brings any problems as well as positivity to our staff and administration. Once again thank youKind regardsRobyn BraslinProperty Manager

Good evening Sebastian,Thank you for your feedback. We appreciate your 8-10 score,We hope to see you return to stay with us. Kind regardsRobyn BraslinProperty Manager

Good afternoon Petra, Thank you for your positive comment and we're glad that you enjoyed your stay with us. We hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

Good evening Larraine, It is extremely disappointing that your stay at Quest Waterfront was not a good experience. We have noted your issues and will ensure that this is rectified urgently. Car Parking needs to be booked when making your reservation, as we have limited onsite car parking. I will follow up with our staff as to why these issues occurred and once again apologise for any inconveniene caused. Kind regardsRobyn BraslinProperty Manager

Good evening Nicholas, Thank you for your 5-5 score following your stay with us at Quest Waterfront. We hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

Good Afternoon Diane,Thank you for staying , your feedback is appreciated greatly.We do hope to welcome you back one day in the future.Kind RegardsClaireFront Office Supervisor

Good morning Deon, Thank you for your positive comments following your stay at Quest Waterfront. We appreciate you taking the time to let us know that your enjoyed your stay and that the late arrival procedure is still working well. We hope to see you return to stay with us again in the near future. Kind regardsRobyn BraslinProperty Manager

Hello Janice,Thank you for giving our hotel 5/5, we do hope to see you again one day.RegardsSueReservations

Thank for staying with us at Quest Waterfront, we are pleased you enjoyed your stay and hope to welcome you back one day.Kind RegardsSueReservations/Reception

Good morning Deborah, Thank you for providing us with such positive feedback. As you've mentioned our location is in a prime position; closeby to the many tourist attractions, shopping, restaurants, bars and cafes, and a short stroll to the CBD. We appreciate you taking the time to comment on your recent stay. Once again, thank youKind regardsRobyn BraslinProperty Manager

Good afternoon Belinda, Thank you for providing us with your positive feedback following your stay at Quest Waterfront. We appreciate your positive comments and it is pleasing to hear that you rated us 4-5. We hope to see you again in the near future. Kind regardsRobyn BraslinProperty Manager

Good Afternoon Rachael, Thank you for your feedback. We appreciate you taking the time to let us know how you enjoyed your stay and your positive feedback about our staff, I'll be sure to let them know! We acknowledge your feedback about the noise in the apartment, we will look into the noisy fridge and air conditioner, we will also raise the dripping shower in apartment 15 with our maintenance staff. I will pass on the feedback about the bed sheets being rough to our housekeeping team and laundry provider. We hope to see you return to stay with us again in the near future and remember to book the car park when making your reservation. Kind regards and many thanksClaire RobinsFront Office Supervisor.

Dear KellyThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

Dear SimonThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

Dear DonnaThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

Good morning Michelle, Thank you for your positive feedback. We appreciate you taking the time to let us know about your stay. We hope to see you again in the near future at Quest Waterfront. .Kind regardsRobyn BraslinProperty Manager

Good morning Claire, Thank you for your feedback. It's great to hear that enjoyed your stay at Quest Waterfront and your enjoyed the shopping and restaurants. We hope to see you return again soon. Kind regardsRobyn BraslinProperty Manager

Dear N,Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

Dear DanaeThank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

Dear Lynda,Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Kind Regards, Claire Robins Front Office Supervisor

Good morning Christopher, Great to see that you enjoyed your stay with us at Quest Waterfront. Love that you have rates us 10/10Have a great Easter and we hope to see you again soon. Kind regardsRobyn BraslinProperty Manager

Good morning Kirsi, Thank you for your positive feedback, following your stay with us at Quest Waterfront. We appreciate you taking the time to let us know that you enjoyed your stay. We hope to see you return again soon.Kind regardsRobyn BraslinProperty Manager

Good morning Robert, Thank you for choosing to stay with us at Quest Waterfront. As you have mentioned we are in a great location and the tourist attractions, waterfront and restaurants and eateries are all within walking distance.We hope to see you return to stay with us again. Kind regardsRobyn BraslinProperty Manager

Good morning Leigh, Thank you for your feedback following your stay at Quest Waterfront. It's always pleasing to receive acknowledgement of our wonderful staff. We will certainly pass this on to her. We hope to see you return again soon. Kind regardsRobyn BraslinProperty Manager

Dear Michael, Thank you for choosing to stay at Quest Waterfront. We appreciate you taking the time to share your feedback. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards Claire Robins Front Office Supervisor