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Avis sur Mantra Collins Hotel

4 out of 5
Mantra Collins Hotel
58 Collins Street, Hobart, TAS

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 532 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 364 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 75 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 1000." "

9,2/10

Propreté

9,2/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Patrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon emplacement, excellent accueil & service
Chambre avec une très belle surprise car vue magnifique sur le port qui permettait de voir le feu d'artifice du 31/12 directement de la chambre; Très propre, spacieuse et excellent service
Séjour de 3 nuits en décembre 2019
Réponse de Greg le 13 janv. 2020
Hello Patrice. Thank you for the wonderful review, the staff certainly appreciated reading this. Glad that you had a great New Years Eve stay with us. Best wishes, Greg Illingworth General Manager

8/10 Bien

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel
Hôtel bien placé dans le centre de Hobart à moins d’un km de Salamanca Market Chambre propre et spacieuse Réception sympathique et réactive en cas de problème
Séjour de 4 nuits en décembre 2017
Réponse de Greg le 1 févr. 2018
Dear Eric. Thank you for the compliments about the Reception staff. We are glad you enjoyed our spacious rooms and great location. Warm regards, Greg and the team.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Daniel & Pierre, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel accueillant, confortable et bien situé.
Hôtel accueillant, confortable et très bien situé dans Hobart waterfront. Le personnel est d'une extrême amabilité.

10/10 Excellent

Adrian, West Wodonga

Les points forts : Propreté et personnel et service
Séjour de 4 nuits en mars 2024
Réponse de Greg le 15 mai 2024
Hello Adrian.A big thank you from the team at Collins.We hope to see you again.Sincerely,Greg IllingworthGeneral Manager

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Greg le 2 avr. 2024
Hi Karen. Thank you for giving us five stars!Hope to see you again!Regards Mantra Collins Team

10/10 Excellent

Kellie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de So le 26 mars 2024
Hi Kellie. Thank you for leaving us a review. See you again in future!RegardsMantra Collins Team

6/10 Satisfaisant

Michael

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff friendly and helpful. That’s where the praise ends. We paid $370 for a very small room, the bathroom light and fan didn’t work making the room humid and smelly, the view out of the window was a brick wall and breakfast wasn’t included. Mantra may consider this good value during the off season. I don’t.
Séjour de 1 nuit en mars 2024
Réponse de Soni le 18 mars 2024
Hi Michael.We appreciate receiving your feedback and we are always willing and able to assist our guests when afforded the opportunity during their stay. Should you like to return in our off season please consider our executive rooms on the higher level or one bedroom apartments which offer more space along with cooking facilities.SincerelySoni Front Office Manager.

6/10 Satisfaisant

Catherine

Voyage en couple
Les points forts : Propreté et personnel et service
Good location. Disappointing that smart tv wifi connection had been disabled so unable to mirror etc movies for the night. We were told this function on all smart tvs had been disabled for security reasons. Paid parking by a private parking company is available for Mantra on Collin’s Hobart.
Séjour de 2 nuits en mars 2024
Réponse de Greg le 18 mars 2024
Hi Catherine.Thank you for the feedback!We are pleased to read you enjoyed our central location and discounted car parking price!Hope to see you again in near future!RegardsGreg IllingworthGeneral Manager

8/10 Bien

Juan

Séjour de 3 nuits en février 2024
Réponse de Greg le 4 mars 2024
Hi Juan. Thank you for the feedback RegardsGuest Services.

10/10 Excellent

Hamish

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot for a mini break in Hobart!
Séjour de 3 nuits en février 2024
Réponse de Greg le 21 févr. 2024
Hello Hamish,It is great to read that you enjoyed your mini break with us and we look forward to seeing you for the next one.Take care.Greg IllingworthGeneral Manager

10/10 Excellent

Ron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly & helpful staff. Conveniently located.
Séjour de 3 nuits en février 2024
Réponse de Soni le 13 févr. 2024
Hi Ron. Thank you for the wonderful feedback , I am pleased to read staff made your stay memorable. Hope to see you again in near future!RegardsSoni Front Office Manager

10/10 Excellent

CRAIG

Séjour de 8 nuits en janvier 2024
Réponse de . le 20 mars 2024
Thank you Craig for giving us 5 stars!RegardsMantra Collins Team.

10/10 Excellent

MARIA VICTORIA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mantra is a very nice hotel, with a great and kind staff, and a very comfortable bed!!! The location is so convenient.
Séjour de 5 nuits en janvier 2024
Réponse de . le 30 janv. 2024
Hello Maria. Thank you for the kind words. We are glad you enjoyed our central location, Hope to see you again!RegardsSahil

10/10 Excellent

Kelly

Séjour de 1 nuit en décembre 2023
Réponse de . le 30 janv. 2024
Hi Kelly. Thank you for the feedback. RegardsSahil

8/10 Bien

Graham

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Would have rated it excellent but for two cool showers. Mentioned to front desk but they seemed unconcerned.
Séjour de 4 nuits en décembre 2023
Réponse de Greg le 27 déc. 2023
Hello Graham,I do apologise for the cool showers and the teams response to you.Our system is a natural gas fully reticulated service so you receiving a cool shower in unusual indeed.I will have the temp valves checked to make sure they are operating as they should to provide the best supply of hot water.Thank you for staying with us.Sincerely,Greg IllingworthGeneral Manager

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay in wonderful Hobart
Nice room, excellent service from the chaps on reception. They were a notch above everywhere we had stayed.
Séjour de 2 nuits en décembre 2023
Réponse de Greg le 20 déc. 2023
Hello Susan,Thank you for the lovely feedback about our Front Office team.They are a great crew so it is terrific to see your comments. Sincerely,Greg IllingworthGeneral Manager

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Greg le 13 déc. 2023
Hi Karen,The team certainly appreciates you taking the time to review your recent stay.Thank you and we look forward to you returning soon.Sincerely,Greg IllingworthGeneral Manager

8/10 Bien

LEON

Les points forts : Personnel et service
Thanks for the upgrade.
Séjour de 7 nuits en novembre 2023
Réponse de Greg le 13 déc. 2023
Hello Leon.Thank you for staying with us recently.We appreciate your review and we hope to see you again.Kind regards,Greg IllingworthGeneral Manager

10/10 Excellent

Denise

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff very helpful. Close vicinity to everything along wharf area. Breakfast was great.
Séjour de 2 nuits en novembre 2023
Réponse de Prashan le 30 nov. 2023
Dear Denise,We very much appreciate your comments regarding your stay at the Mantra on Collins Hobart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Prashan GurungDuty Manager

10/10 Excellent

Ryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed my stay. Great location and price.
Séjour de 1 nuit en octobre 2023
Réponse de Greg le 3 nov. 2023
Hello Ryan. Thank you for such a wonderful feedback!Hope to see you again on your next visit to Hobart!RegardsGuest Services

10/10 Excellent

Raymond

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Central, Excellent, the place to stay.
Stayed here quite a few times before, and, service, room and staff are always excellent, welcoming and never any issues. Would recommend to anyone.
Séjour de 6 nuits en septembre 2023
Réponse de Greg le 1 oct. 2023
Hi Raymond. Thank you for staying again with us again and for a lovely feedback!It’s always a pleasure to look after our repeat guest. Hope to see you again in future.RegardsGuest Services

10/10 Excellent

Allan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
THE MANTRA HOTEL WAS LOCATED IN A QUITE AREA ,HANDY TO SHOPS AND WATER FRONT. SERVICE WAS EXCELLENTAND ROOM WAS VERY CLEAN AND COMFORTABLE. ON THE DOWN SIDE RESTUARANT ONLY SERVED BREAKFAST AND HOTEL DID NOT HAVE ITS OWN CAR PARKING AREA.
Séjour de 3 nuits en septembre 2023
Réponse de Greg le 24 sept. 2023
Hello Allan,We certainly appreciate your positive feedback from your recent stay with us.Thank you for taking the time to send this through.The car park for the hotel is in Market Place Car Park directly behind us and all of our guests are guaranteed a spot when it is required. I do hope that you found this to be the case.We hope to see you again the next time you are coming to our lovely city.Regards,Greg IllingworthGeneral Manager

8/10 Bien

Christine

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2023
Réponse de Greg le 20 sept. 2023
Hi Christine. Thank you for the feedback. RegardsGuest Services

10/10 Excellent

Violette

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daily house keeping, great customer service 👌
Séjour de 6 nuits en août 2023
Réponse de Greg le 3 sept. 2023
Hello Violette. Thank you for the feedback. We will make sure we share this feedback with our team. Hope to see you again!RegardsGuest Services

8/10 Bien

Gay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We found the hotel to be in a perfect setting for being able to get around Hobart
Séjour de 2 nuits en août 2023
Réponse de Greg le 27 août 2023
Hello Gay. Thank you for the feedback, we are pleased to hear you enjoyed our central location. Hope to see you again in near future!RegardsGuest Services

10/10 Excellent

TAKASHI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en août 2023
Réponse de Greg le 13 août 2023
Hello Takashi.Thank you for the feedback. RegardsGuest Services

10/10 Excellent

matt

Séjour de 1 nuit en août 2023
Réponse de Greg le 3 sept. 2023
Hi Matt. Thank you for the feedback!RegardsGuest Services.

8/10 Bien

Kerrie

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Greg le 7 août 2023
Hello Kerrie. Thank you for the feedback!RegardsGuest Services.

8/10 Bien

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mantra was a good hotel with excellent staff and service. It is conveniently located with plenty of places to eat and drink within walking distance.
Séjour de 2 nuits en août 2023
Réponse de Greg le 7 août 2023
Hello Paul. Thank you for the feedback; we are pleased to read you enjoyed our central location and staff made it more memorable!Hope to see you again sometime in near future!RegardsGuest Services

10/10 Excellent

Jan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely stay, walking distance to everything, greeted warmly by all the staff and was gifted a beautiful bottle of Tasmanian wine to celebrate our wedding anniversary, breakfast included in price and car park just around the corner , perfect for us.
Séjour de 1 nuit en juillet 2023
Réponse de PG le 15 juil. 2023
Dear Jan,We very much appreciate your comments regarding your stay at the Mantra on Collins Hobart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneSincerely, Prashan GurungDuty Manager.

10/10 Excellent

Sue

Séjour de 2 nuits en juillet 2023
Réponse de Greg le 7 août 2023
Hi Sue. Thank you for taking time to provide us with your feedback. Hope to see you again!RegardsGuest Services.

10/10 Excellent

Maree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Will definitely stay here again.
Séjour de 1 nuit en juillet 2023
Réponse de Greg le 9 juil. 2023
Hello Maree. Thank you for the lovely feedback and we would love to see you back again !RegardsGuest Services.

8/10 Bien

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
my only disappointment was no foxtel or Kayo, Stan or Prime
Séjour de 3 nuits en juin 2023
Réponse de Greg le 9 juil. 2023
Hello Robert. Thank you for the feedback! We certainly do have Foxtel and our working towards having other streaming services as well. RegardsGuest Services.

10/10 Excellent

Amandeep

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Happy with everything..
Séjour de 3 nuits en mai 2023
Réponse de Greg le 28 mai 2023
Thank you Amandeep for the lovely feedback. See you again sometime in future. RegardsGuest Services.

10/10 Excellent

Neil

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfy bed and super freindly staff.
Séjour de 2 nuits en mai 2023
Réponse de Greg le 22 mai 2023
Thank you Neil for such a wonderful feedback. Hope to see you again in future.RegardsGreg

8/10 Bien

Alexis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, minutes to the waterfront and the cbd. Staff are helpful and the included breakfast was great. The king room i stayed in was modern and clean and well heated to get you through a Tasmanian winter!
Séjour de 2 nuits en mai 2023
Réponse de Greg le 22 mai 2023
Hello Alexis. Thank you for the feedback from your stay with us. We are pleased to hear you enjoyed our central location and fresh cooked breakfast. Hope to look after you again in future. RegardsGreg

10/10 Excellent

M K

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023
Réponse de Aron le 9 mai 2023
Good afternoon George,Thank you for your amazing review. We look forward to having you again at the Mantra Collins and hope that we can continue to wow you at our other Mantra hotels as well.Warmest regards,Aron

8/10 Bien

Dion

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, but noisy.
A lovely stay. Hotel in close proximity to CBD and Salamanca. Room was clean well appointed. Comfortable bed. A wonderful breakfast. Only disappointed was the street noise. We were on the 7th floor and it felt like a window was open. We could clearly hear traffic, sirens and even people talking out on the street. Probably won’t stay again, will look for accommodation with better soundproofing.
Séjour de 1 nuit en avril 2023
Réponse de Greg le 20 avr. 2023
Hello Dion.Thank you for taking the time to send through your valued feedback.As we are a CBD hotel we do experience some street noise, however our floor to ceiling windows are indeed double glazed to help restrict this city impact.I apologise that your nights sleep was not as expected.Sincerely,Greg IllingworthGeneral Manager

8/10 Bien

Margaret

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Greg le 3 avr. 2023
Dear Margaret.Thank you for the feedback. RegardsGreg

10/10 Excellent

Alexandra, Alfredton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2023
Réponse de Greg le 25 avr. 2023
Dear Alexandra,Thank you so much for staying at Mantra Collins recently and we are pleased that you enjoyed your time with us.Take care and we hope to see you again.Sincerely,Greg IllingworthGeneral Manager

8/10 Bien

Rachael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again
Very friendly and helpful staff, clean room, super comfortable bed. The only negatives were that the windows/blinds didn’t block out much street noise, and the parking conditions were restrictive (could only enter/exit once on discounted rate)
Séjour de 3 nuits en mars 2023
Réponse de Greg le 6 avr. 2023
Hi Rachael.We certainly appreciate your feedback from your recent stay with us.Thank you for the lovely comments about the team, they are a great crew and genuinely care about our guests.We hope to see you again the next time you are in Hobart.Regards,Greg IllingworthGeneral Manager

10/10 Excellent

Raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Central in Hobart
Excellent as always, Front of House staff are always so helpful and friendly. Mantra on Collins is city central, for all our needs and travel
Séjour de 2 nuits en mars 2023
Réponse de Greg le 3 avr. 2023
Hi Raymond. Thank you for the feedback. We are pleased to hear you had a wonderful stay. Hope to see you again.RegardsGuest Services.

8/10 Bien

OLEG, Clayton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Generally was a pleasant stay
Séjour de 2 nuits en mars 2023
Réponse de Greg le 3 avr. 2023
Hello Oleg. Thank you for your feedback.Hope to see you again!RegardsGuest Services.

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were consistently helpful and delightful. Please consider a hand rail in the shower.
Séjour de 4 nuits en mars 2023
Réponse de Greg le 23 mars 2023
Hello Deborah.We certainly appreciate you taking the time to post your lovely feedback.I will discuss the handrail suggestion with our maintenance team.We hope that we will see you again soon.Regards,Greg IllingworthGeneral Manager

10/10 Excellent

David Charles

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent location
Séjour de 5 nuits en mars 2023
Réponse de GS le 8 mars 2023
Hello David. Thank you for the feedback and enjoying our central location. Hope to see you again.RegardsGuest Services.

10/10 Excellent

John Wheldon

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was in a great location, it was clean and the beds were very comfortable. Nothing to do with the hotel but car parking was a bit expensive.
Séjour de 3 nuits en février 2023
Réponse de . le 22 févr. 2023
Hello John.Thank you for your feedback.We are pleased to hear you enjoyed our central location and enjoyed our hospitality. Hope to see you again in near future.RegardsGuest Services.

4/10 Médiocre

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient location.
Séjour de 1 nuit en février 2023
Réponse de Greg le 16 févr. 2023
Hello mark.We appreciate you posting from your recent stay with us.Regards,Greg IllingworthGeneral Manager

8/10 Bien

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very annoying that not able to lower air conditioner temp in room below 20 degrees c. Foyer nice and cool but room hot on western side of the building and for pricec of tarriff should be able to have room as cool as required.
Séjour de 3 nuits en février 2023
Réponse de Greg le 16 févr. 2023
Hello John,Thank you for taking the time to post your feedback, we apologise that the AC impacted on your recent stay with us.We hope to be able to take better care of you in the future should you stay with us again.Kind regards,Greg IllingworthGeneral Manager

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service, location, facilities.
Séjour de 5 nuits en février 2023
Réponse de Greg le 9 févr. 2023
Hi Richard,We are pleased to read that you enjoyed your recent stay with us and we thank you for taking the time to post your feedback.I hope that we will see you again the next time you are in Hobart.Regards,Greg IllingworthGeneral Manager