Avis
8,8
Excellent
9,0/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
22 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mars 2023
Réponse de Guest Relations Team le 24 mars 2023
Dear Mr/Ms. Marie,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experience to all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcome you back at Hotel Grand Saigon in near future soon.Kind regards,
10/10 Excellent
Quang Trung
10 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quang Trung
Séjour de 1 nuit en mars 2023
Réponse de Guest Relations Team le 17 mars 2023
Dear Mr/ Ms. Quang Trung,Warmest greetings from Hotel Grand Saigon and thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. Highly appreciate your guest's valuable rating and feedback for improving our service quality in order to bring the fantastic satisfaction for you in the future.Yours sincerely,
10/10 Excellent
Abdelhafid
1 août 2022
Abdelhafid
Séjour de 3 nuits en juillet 2022
Réponse de Guest Relations Team le 7 août 2022
Dear Our Valued Guest ,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
6/10 Satisfaisant
Mohamed
Voyage d’affaires
14 mai 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Old hotel with a good service
Mohamed
Séjour de 1 nuit en mai 2022
Réponse de Hotel Management Team le 29 juin 2022
Dear Mr. Mohamed,
Warmest greetings to Hotel Grand Saigon!
Thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. It is indeed our great pleasure to receive a great review from you. Definitely, we will make more efforts thanks to your valuable comments as strong motivation in order to bring our guests all best offers in the future.
Once again, highly appreciate your sincere feedback and continually expect to serve you in coming time.
Yours sincerely,
Hotel Management Team
8/10 Bien
Voyageur vérifié
12 mars 2020
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de The Hotel Management Board le 14 mars 2020
Dear Our Valued Guest ,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
The Hotel Management Board
10/10 Excellent
Micheline, Hi Chi Minh City
Voyage en groupe
17 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Micheline
Séjour de 3 nuits en janvier 2020
Réponse de The Hotel Management Board le 20 janv. 2020
Dear Our Valued Guest
We are very proud of our staff and it is always rewarding to receive such kind comments as yours.
We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed.
We are thrilled that you were happy with the service and felt that no request was too much trouble. The staffs like to ensure our guests are happy and have everything they want during their time with us. We shall ensure that all of your kind comments and praise are passed on to the team.
We hope to welcome you back at Hotel Grand Saigon!
Sincerely,
The Hotel Management Board
6/10 Satisfaisant
Voyageur vérifié
10 mai 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en mai 2019
8/10 Bien
France
24 mars 2019
Les points forts : Propreté et personnel et service
Très bien placé mais bruyant. Très classique
France
Séjour de 1 nuit en mars 2019
Réponse de John le 3 mai 2019
Dear our valued guests,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
8/10 Bien
Karine, Tahiti
6 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Karine
Séjour de 2 nuits en novembre 2018
Réponse de John le 8 nov. 2018
Tuesday, 6th November 2018
Dear Ms. Karine,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
10/10 Excellent
Nathalie
3 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel adorable
Nathalie
Séjour de 3 nuits en juillet 2018
10/10 Excellent
Kim Le, Paris
17 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kim Le
Séjour de 2 nuits en mai 2018
8/10 Bien
jacky
5 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jacky
Séjour de 10 nuits en avril 2018
6/10 Satisfaisant
Michael
4 mai 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Décevant
Michael
8/10 Bien
Voyageur vérifié
13 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon hôtel
Voyageur vérifié
Séjour de 9 nuits en janvier 2018
8/10 Bien
yves
13 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon hôtel dans sa catégorie
yves
Séjour de 2 nuits en octobre 2017
8/10 Bien
Voyageur vérifié
10 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL TRES BIEN SITUE BON ACCUEIL
Voyageur vérifié
Séjour de 4 nuits en octobre 2017
10/10 Excellent
Thérèse
7 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
À essayer absolument
Thérèse
Séjour de 7 nuits en juin 2017
8/10 Bien
mp, antony
16 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
mp
8/10 Bien
Didile, alsace
7 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grand hôtel de luxe
Didile
10/10 Excellent
jean claude
5 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel très bien situé et de caractère
jean claude
10/10 Excellent
Voyageur vérifié
20 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très sympathique
Voyageur vérifié
10/10 Excellent
thi hy hoa, Paris
8 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
thi hy hoa
8/10 Bien
christophe, france, paris
16 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel confortable, ancien tout récemment rénové.
christophe
10/10 Excellent
daniel
7 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
daniel
10/10 Excellent
gerard
16 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fabuleux
gerard
10/10 Excellent
Marie-Claude
5 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pour finir son séjour au Vietnam
Marie-Claude
10/10 Excellent
patrick, Paris
2 juin 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Venir et revenir
patrick
8/10 Bien
eric, Val de Marne
29 mai 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sans hésitation
eric
6/10 Satisfaisant
Voyageur vérifié
30 janv. 2016
Les points faibles : Infrastructures et conditions de l’hébergement
Décevant
Voyageur vérifié
10/10 Excellent
MUI KWANG, Singapore
Voyage d’affaires
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MUI KWANG
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Team le 26 mai 2024
Dear Mr/Ms. MUI KWANG,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,
10/10 Excellent
MUI KWANG, Singapore
Voyage d’affaires
26 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MUI KWANG
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Team le 26 mai 2024
Dear Mr/Ms MUI KWANG ,We are very proud of our staff and it is always rewarding to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed. We are thrilled that you were happy with the service and felt that no request was too much trouble. The staffs like to ensure our guests are happy and have everything they want during their time with us. We shall ensure that all of your kind comments and praise are passed on to the team.We hope to welcome you back to Hotel Grand Saigon!Best regards,
8/10 Bien
RIEKO
Voyage en famille avec de jeunes enfants
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RIEKO
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations Team le 21 mai 2024
Dear Mr./Ms. Rieko,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,Hotel Management Board
6/10 Satisfaisant
Satoshi
Voyage d’affaires
18 mai 2024
Les points forts : Propreté
Satoshi
Séjour de 3 nuits en mai 2024
Réponse de Guest Relations Team le 21 mai 2024
Dear Mr./Ms. Satoshi,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
8/10 Bien
Francisco
Voyage d’affaires
15 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Francisco
Séjour de 5 nuits en mai 2024
Réponse de Guest Relations Team le 16 mai 2024
Dear Mr. Francisco,First of all, it is my pleasure to read your comment and understand your personal feeling about Hotel Grand Saigon. We appreciate your experience sharing, and staying with our hotel.Regard as the issues, we would like to apologize to you because we could not give you the fantastic service you expected. We took note and shared your case with all relevant departments.Look forward to saying welcome you soon in our hotel.All the best wishes to you!
10/10 Excellent
Michio
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michio
Séjour de 2 nuits en mai 2024
Réponse de Guest Relations Team le 9 mai 2024
Dear Mr/ Ms. Michio, Warmest greetings from Hotel Grand Saigon and thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. Highly appreciate your guest's valuable rating for improving our service quality in order to bring fantastic satisfaction to you in the future. Furthermore, it will be great if you could spend a little of your valuable time to give us your specifically comment of your stay for better improvement by email guestrelations@hotelgrandsaigon.Thank you so much for your kindness!Yours sincerely,
8/10 Bien
Andy
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andy
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Team le 9 mai 2024
Dear Mr/Ms. Andy,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
10/10 Excellent
KWANGMO
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KWANGMO
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations Team le 9 mai 2024
Dear Mr/ Ms. KWANGMO ,Warmest greetings to Hotel Grand Saigon!Thank you for choosing Hotel Grand Saigon as your preferred accommodation/ and for spending time to share your experience with us. It is indeed our great pleasure to receive a great review from you. Definitely, we will make more efforts thanks to your valuable comments as strong motivation in order to bring our guests all the best offers in the future.Once again, highly appreciate your sincere feedback and continually expect to serve you in the coming time.Yours sincerely,
10/10 Excellent
Dario
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dario
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Team le 26 avr. 2024
Dear Mr/Ms. Dario,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing our Hotel and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Best regards,Hotel Management Board
10/10 Excellent
Dario
Voyage en famille
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dario
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Team le 25 avr. 2024
Dear Mr./Ms. Dario,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
8/10 Bien
Yannick, Palo Alto
21 avr. 2024
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Yannick
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations Team le 22 avr. 2024
Dear Mr/Ms Yannick,We are very proud of our staff and it is always rewarding to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed. We are thrilled that you were happy with the service and felt that no request was too much trouble. The staffs like to ensure our guests are happy and have everything they want during their time with us. We shall ensure that all of your kind comments and praise are passed on to the team.We hope to welcome you back to Hotel Grand Saigon!Best regards,Hotel Management Board
10/10 Excellent
Wei
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wei
Séjour de 4 nuits en mars 2024
Réponse de Guest Relations Team le 16 mai 2024
Dear Mr. /Mrs. Wei,With all my heart, we would like to say thank you a lot for staying with us. It is our pleasure that you could have a great experience in Hotel Grand Saigon, and Ho Chi Minh City as well.Your comment is one of the inspirations for us to keep improving our service, and quality. We hope that you will come back to our hotel someday in the near future and we promise to make your stay even better.We wish you all the best.Kind regards,Hotel Management Board
10/10 Excellent
Hoon
Voyage d’affaires, Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hoon
Séjour de 11 nuits en avril 2024
Réponse de Guest Relations Team le 17 avr. 2024
Dear Mr. /Ms. Hoon,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,Hotel Management Board
10/10 Excellent
Daisuke
12 avr. 2024
Daisuke
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Team le 9 mai 2024
Dear Mr/ Ms. Daisuke, Warmest greetings from Hotel Grand Saigon and thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. Highly appreciate your guest's valuable rating for improving our service quality in order to bring fantastic satisfaction to you in the future. Furthermore, it will be great if you could spend a little of your valuable time to give us your specifically comment of your stay for better improvement by email guestrelations@hotelgrandsaigon.Thank you so much for your kindness!Yours sincerely,
10/10 Excellent
Lorraine
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lorraine
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Team le 30 avr. 2024
Dear Mr/Ms Loirraine,We are very proud of our staff and it is always rewarding to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed. We are thrilled that you were happy with the service and felt that no request was too much trouble. The staffs like to ensure our guests are happy and have everything they want during their time with us. We shall ensure that all of your kind comments and praise are passed on to the team.We hope to welcome you back to Hotel Grand Saigon!Best regards,Hotel Management Board
10/10 Excellent
Maria
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 5 nuits en mars 2024
Réponse de Guest Relations Team le 6 avr. 2024
Dear Mr/Ms. Maria,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,Hotel Management Board
10/10 Excellent
David, Richmond Hill
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations Team le 26 avr. 2024
Dear Mr/Ms. David,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
10/10 Excellent
Lucile
Voyage en groupe
2 avr. 2024
Lucile
Séjour de 1 nuit en mars 2024
Réponse de Guest Relations Team le 3 avr. 2024
Dear Our Valued Guest, ,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,Hotel Management Board
8/10 Bien
Michael, Waihi Beach
Voyage en groupe
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en mars 2024
Réponse de Guest Relations Team le 26 mars 2024
Dear Mr/Ms. Michael,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing our Hotel and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Best regards,Hotel Management Board
10/10 Excellent
Miguel
Voyage en famille
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Miguel
Séjour de 3 nuits en janvier 2024
Réponse de Guest Relations Team le 24 mars 2024
Dear Mr/Ms.Miguel,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,Hotel Management Board
10/10 Excellent
Dinesh
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dinesh
Séjour de 3 nuits en mars 2024
Réponse de Guest Relations Team le 24 mars 2024
Dear Mr/Ms. Dinesh,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,Hotel Management Board