Chambre Double Exécutive | Couette en duvet d'oie, minibar, coffres-forts dans les chambres, bureau

Avis sur Cozy Midnight Hotel

3 out of 5
Cozy Midnight Hotel
145-147 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 19 avis sur 144." "
Note des voyageurs de 8 (Bien), d’après 70 avis sur 144." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 144." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 144." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 144." "

7,2/10

Propreté

7,6/10

Personnel et service

6,8/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

lutz

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Test de l'hôtel
Séjour de 3 nuits en juin 2018
Réponse de Huong Bui Ms Sales Dept le 11 juil. 2018
Thank for your stayed with us Looking forward to serving you again Sincerely yours!

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
On est resté 6 nuits dans cet hôtel, la chambre est grande, à revenir surement...
Réponse de Khanh CU le 12 mars 2017
Bonjour Invité, Nous vous remercions d'avoir choisi l'hôtel Signature Ha Hien dernières vacances. Nous sommes très heureux de vous servir dans les 6 derniers jours. Vos commentaires sont vraiment précieux, il nous aide à mieux planifier pour améliorer la qualité de service. Je vous souhaite toujours heureux! Khanh CU - PR Manager

4/10 Médiocre

DANIEL, Nouméa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très médiocre
Chambre bruyante donnant sur la rue, petit déjeuner très médiocre, les sols était sale et le matelas très dur. Je ne recommande absolument pas cet hotel

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Bien situé
Bon hotel , bien situé ,bon rapport qualité prix

8/10 Bien

Roger, Sonoma

Séjour de 2 nuits en avril 2024

2/10 Horrible

yu kun

Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Masahiko

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
どこに行くにも徒歩圏内という好立地。しかし窓のない部屋は圧迫感があり、匂いの面でも問題があると言わざるを得ません。
Séjour de 1 nuit en août 2023

10/10 Excellent

Andrei

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great stay in Saigon
The hotel is very well kept. The rooms are nice and clean. Location fantastic. Bella at the reception was absolutely fantastic.
Séjour de 3 nuits en mars 2023
Réponse de Ms. Ellen le 10 mars 2023
Dear Andrei,Greeting from Me Gustas MetroPoint and thank you so much for your rating about your recent stay with us. Our team is happy to know how impressive you felt with our services during your time here. Your satisfaction is truly rewarding to our efforts. We appreciated your comment which will shared with all of our associates, especially Bella.Thank you for choosing our placeand recommending us to other travellers. With warm regards,Me Gustas MetroPoint Team.

8/10 Bien

sanghyun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
주변에 가볼곳이 가까워서 좋으나 방이 좀 작은편
Réponse de Ms.Ellen le 1 févr. 2023
Dear Sanghyun,Thank you for taking the time to post this review regarding your recent stay. We sincerely thank your valuable contribution to help make the hotel more complete. Moreover, please let us take an honest look at our operations and make necessary improvements. Once again, thank you for rating to us. We appreciate the opportunity to serve you better the next time. Best regards,Me Gustas MetrPoint Team.

8/10 Bien

sanghyun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
벤탄시장과도 가깝워서 좋으나 방이 좀 작다
Réponse de Ms.Ellen le 3 févr. 2023
Dear Sanghyun,Thank you for taking the time to post this review regarding your recent stay. We sincerely thank your valuable contribution to help make the hotel more complete. Moreover, please let us take an honest look at our operations and make necessary improvements. Once again, thank you for rating to us. We appreciate the opportunity to serve you better the next time. Best regards,Me Gustas MetrPoint Team.

10/10 Excellent

Duc

Séjour de 1 nuit en décembre 2022
Réponse de Ms. Ellen le 5 janv. 2023
Dear Mr. Duc,Thank you for staying at Me Gustas MetroPoint Hotel and for rating your highly score to us. We're delighted to see your review. Your satisfaction is rewarding to all of us.We're look forward to welcoming you again. Best regards,Me Gustas MetroPoint.

8/10 Bien

Drew

Les points forts : Propreté et personnel et service
This is a very nice hotel overall. It's near many of the best sites in Ho Chi Minh. The staff was very good to me. They addressed all my needs and were kind and friendly.
Séjour de 4 nuits en août 2022

2/10 Horrible

HungNguyen, Saigon VN

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The AC wasn't on, the hotel staff said since they cutting cost due to Covid.
Séjour de 2 nuits en mai 2020

10/10 Excellent

HSIENHSIANG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020

8/10 Bien

Jongsoo

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
비지니스용 호텔로 좋아요
벤탄마켓 근처에 위치하고 있어서 교통편의성도 좋고, 사이공 스퀘어나 벤탄마켓에서 쇼핑하고 짐을 호텔에 두고 나가기가 쉽고, 여행자 거리까지도 걸어갈 수 있는 거리이고, 중간에 스타벅스도 있어서 위치의 편리함은 너무 훌륭합니다. 직원이나 시설은 3성급 수준이지만, 그만큼 가격도 저렴하기 때문에 가성비는 좋습니다.
Séjour de 3 nuits en janvier 2020

4/10 Médiocre

Peter

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
There are better options!
Well, to be honest. if you like that 70's show stay here. Old rooms, very old décor. Breakfast, very unimaginative. Same food for 7 days, Bain Marie not on ,so food was cold. Room next to Elevator shaft, so noisy all night, banging noise sounded like someone knocking at door. Power went off every 5 minutes. Good location, that's about all the positives I can muster. Avoid here.
Séjour de 7 nuits en janvier 2020

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2019

6/10 Satisfaisant

Joslyn S K

Voyage en groupe
Les points forts : Personnel et service
Séjour de 3 nuits en décembre 2019
Réponse de Huong(Ms)- Reservation dept le 18 déc. 2019
Dear Valued Guest, Warmest greetings from Ha Hien Signature Hotel Thank you for taking your precious time to share your feedback regarding your recent stay with us and bringing those issues to our attention.. I am also very happy that everything was above your expectation. At Ha Hien Signature Hotel, we always try to deliver the best moments to our valued guests, so your comment is really meaningful to us. Thank you for staying with us, and for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services. Sincerely yours,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2019

10/10 Excellent

jeffRichman, Los Angeles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, friendly staff, breakfast could be better....I will stay there again
Séjour de 5 nuits en septembre 2019
Réponse de Huong Bui (Ms) le 3 oct. 2019
Dear Mrs/Mr MariatranDK Warmest greetings from Ha Hien Signature Hotel Thank for your stayed at our hotel many time and thank you so much for your reviewa about your latest experience at our hotel. I am also very happy that everything was above your expectation. Thanks for your compliments on our staff performance and our location. At Ha Hien Signature Hotel, we always try to deliver the best moments to our valued guests, so your comment is really meaningful to us. Please do not hesitate to contact us if you visit Ho Chi Minh City. We look forward to serving you again. Yours sincerely,

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
Good location, good breakfast, friendly staff. Hotel a bit run down and dirty, towels needed replacing, toilet kept getting blocked.
Séjour de 3 nuits en septembre 2019
Réponse de Huong Bui (Ms) le 3 oct. 2019
Dear Valued Guest, Thank you for taking the time to let us have your feedback about your recent experience at our Ha Hien Signature Hotel. We are glad to know you found our staff service was flawless and our staffs friendly. Furthermore, knowing you had enjoyed our breakfast and our good location. Apart from your satisfactions, we are sorry and dismayed to know there were some shortcomings as you mentioned that has caused you unpleasant during your stay. Your feedback on our hotel services is highly appreciated as it helps us to know what we should improve. Please be assured that your feedback on our facilities has been passed to internal and we will check and repair accordingly. Thank you for staying with us, and for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services. Sincerely yours,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location.
Séjour de 5 nuits en septembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They are good service and alway smile next time when i go back viet nam i will stay this motel again
Séjour de 5 nuits en août 2019
Réponse de Huong Bui (Ms) le 11 sept. 2019
Dear Valued Guest, At first! We would like to thank you to you had stayed our hotel What a delight to see that you had a great experience with our hotel. We are extremely happy by your words in regard to the satisfaction of your stay. Thank you for all of your kind feedback towards our staff service. This will be one of the greatest motivation and encouragement for them as we strive for excellence. Kindest regards,

8/10 Bien

Chetom, Malaysia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious family room. All staff were friendly. Easy location main attraction
Séjour de 3 nuits en août 2019
Réponse de Huong Bui (Ms) le 6 sept. 2019
Dear Valued Guest, Warmest greetings from Ha Hien Signature Hotel Thank you for taking your precious time to share your feedback regarding your recent stay with us and bringing those issues to our attention.. I am also very happy that everything was above your expectation. Thanks for your compliments on our location and our staffs At Ha Hien Signature Hotel, we always try to deliver the best moments to our valued guests, so your comment is really meaningful to us. Thank you for staying with us, and again thank for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services. Sincerely yours, Huong Bui (Ms)

6/10 Satisfaisant

INSEOK

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2019
Réponse de Huong Bui (Ms) le 10 août 2019
Dear Valued Guest! Thank you for taking the time to sharing your recent experiences with us at Ha Hien Signature Hotel. At our Hotel, we sincerely appreciate all of our guest’s feedback about our hotel services even if it is a negative comment, as we know all of our guest's comments will help us in improving our services better. Thank you for staying with us, and for your feedback. We do hope to have another chance of serving you better and bringing you back to the high standard of our hotel services. Sincerely yours, Huong(Ms) Sales Dept

2/10 Horrible

Voyageur vérifié

Séjour de 3 nuits en mai 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room are very dirty. Never stay there again. Besides the staffs the hotel is not clean
Séjour de 2 nuits en mai 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Tower too old, no tissue breakfast less fruit......,,,,,,,........ ........
Séjour de 3 nuits en mai 2019

4/10 Médiocre

HORAN

Les points faibles : Personnel et service
ロケーションはバツグンにいいけど・・・
ロケーションはバツグンですが、朝食券が4日分の所1日分しかくれなかったり、チェックアウト時に元々なかったランドリーバッグがないからとチェックアウトに時間がかかったりした。朝食も品数も少ないし、パンケーキはカチカチで食べられたものじゃなかった。リピートはないです。
Séjour de 4 nuits en mai 2019

10/10 Excellent

abbas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
it was nice stay
good hotel , good location , nice staf
Séjour de 1 nuit en mai 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Very close to everything but bathroom towels not very clean!!!
Séjour de 1 nuit en avril 2019

10/10 Excellent

Andy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great vacation
Hotel is very clean staffs are supper helpful location is great very close to market and street foods recommend
Séjour de 2 nuits en mars 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location, comfortable stay
Good location, comfortable stay
Séjour de 1 nuit en janvier 2019

8/10 Bien

Chua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019

8/10 Bien

Leow, Singapore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Overall stay is good staff is very friendly. Near to a lot of place of interest and lots of food around the area
Séjour de 1 nuit en mars 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
최선을 다했으나, 최선에서 조금 부족한 서비스.
이 가격이면 더 좋은 곳에 묵을 수 있을 것 같아요. 위치는 매우 좋습니다. 오페라 하우스 뒤쪽 골목근처라 안전해요. 다만 호텔 바로 옆에서 공사중이여서 소음에 민감하신 분들은 시끄러울 수 있어요. 전 방에서 음악을 틀어놓아서 크게 신경쓰이진 않았습니다. 일하시는 분들 다 친절해요. 조식은 SOSO 입니다.
Séjour de 2 nuits en janvier 2019

8/10 Bien

Uyen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019

4/10 Médiocre

Hyun woo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
숙박하는 곳이 아님
너무 시끄럽고 방음 자체란게 참ㅡ 다 들려서 잠을 못잡니다
Séjour de 1 nuit en janvier 2019

8/10 Bien

kok yong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean Convenient Hotel
Hotel in city center near popular landmark Ben Thanh. Very Convenient to move around. Room clean and spacious. Bed a little hard though otherwise ok. Concierge service excellent and friendly.👍 Many eateries nearby. Great
Séjour de 1 nuit en janvier 2019

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
위치, 조식, 친절함 Good. 시설 Bad
시설이 매우 낡았고 동작이 잘 안 되는 것들이 너무 많아서 쾌적하지 않고 불편했음. - TV 연결이 좋지 않아 가끔씩 스스로 꺼졌다 켜졌다 반복함 - 전원 아웃렛이 문 옆에 한군데밖에 없음. 그마저도 너무 헐거워서 플러그가 빠져 버림. 쓰레기통과 일회용 접시등을 이용해서 받힌후에 건들이지 않도록 조심해야 함. - 탁자위의 램프가 동작안해서 확인을 해 보니 전원플러그가 부서져 있었음. 다른 것으로 가져다 주었는데, 오래 방치되어 있었는지 전선과 스위치에 때가 잔뜩 끼어 있어서 손대기 싫을 정도임. - 벽에도 뭔가 설치되어 있던 전기 제품을 떼어내고 남은 전선을 그대로 말은채로 놔 뒀음. 위치는 벤탄시장 바로 옆이라서 걸어서 5분이내임. 데탐거리와 부이비엔 여행자 거리는 걸어서 30분. 택시로 2 dollar. 조식은 좋음. 볶음밥, 면, 빵 등 기본적인 메뉴 갖추어져 있고 쌀국수, 오믈렛등 요청하면 즉석에서 요리해 줌. 직원들은 매우 친절하고 도와 주려고 하는 함.
Séjour de 2 nuits en janvier 2019
Réponse de Huong Bui (Ms) le 24 janv. 2019
Dear Warmest greetings from Ha Hien Signature Hotel Thank you for taking your precious time to share your feedback regarding your recent stay with us and bringing those issues to our attention. I am very disappointed that we didn't have any chance to apologize and address the issues you experienced during your stay with us. Please accept our sincere apologies for your totally unacceptable experience. That was not the standard that our management team wants to deliver to our valued guests. Please rest assured that your constructive comment has been well noted and it will definitely be shared among our management team to improve further. We hope that we will have another opportunity to welcome you back and demonstrate our commitment in delivering the service excellence. Yours sincerely,

8/10 Bien

Melvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018
Réponse de Huong Bui (Ms) le 26 janv. 2019
Dear Mrs/Mr Melvin, Warmest greetings from Ha Hien Signature Hotel What a wonderful review about your latest experience at our hotel. I really appreciate what you thought about us and I am glad to learn that you were satisfied with our hotel services and facilities, especially our staff performance. We always deliver the highest standard to all of valued guests who decide to stay at our hotel, so your feedback inspires us to keep moving forward. Once again, thank you for your amazing feedback about our services, and please do not hesitate to contact me if you plan to visit Ho Chi Minh City again in the future. Yours sincerely,

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Tried to charge me triple when i arrived even though I already paid. After arguing for an hour they gave in but tried to keep my passport hostage for more payment but I wouldn't let them. Shady business.
Séjour de 1 nuit en novembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bra
Bra, centralt
Séjour de 3 nuits en septembre 2018

10/10 Excellent

dohee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good
The staffs were friendly and helpful. Great location to shop and eat
Séjour de 1 nuit en juillet 2018

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre

8/10 Bien

YOSHINOBU

Les points forts : Personnel et service et confort de la chambre
エアコン
エアコンが弱かった
Séjour de 1 nuit en janvier 2018
Réponse de Kevin - Sales Dept. le 12 févr. 2018
ご迷惑をおかけして申し訳ありません。経験した問題を解決するために尽力いたします。 知らせてくれてありがとう。 送信キャンセル

6/10 Satisfaisant

Han, Kuala Lumpur

Les points forts : Personnel et service
Had a great stay at Ha Hein Hotel. The hotel staff were very friendly and helpful. The room was comfortable and clean. The breakfast provided by the hotel was great and changed daily so it was never the same every day. It's location is brilliant, the hotel is very close to Ben Thanh Market and the Food Street. Would recommend to friends as value for money.
Séjour de 3 nuits en décembre 2017
Réponse de Kevin - Sales Dept. le 27 déc. 2017
Hi Han, Greeting from Ha Hien Signature Hotel! Thank you so much for staying with us and leaving a nice review. All your kind words are much appreciated. Wish you a warm Chrismas and happy new year!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not good stay
Not so good. I am not returning to stay at this hotel anymore.
Séjour de 2 nuits en juin 2017

4/10 Médiocre

HIROKAZU

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
あきれたホテル
とにかく掃除が雑、4泊したが一番ひどいのは、風呂場のタオルも取り替えないゴミはそのまま、洗面所も使ったままでした。宿泊中ベッドのシーツにいたってはそのまま四日間使いました。従業員は入り口のところに座っているだけ、挨拶も無し。
あきれた こんにちは、 我々は最後の休日のための署名ヨンハ・ヒアンホテルをお買い上げいただき、ありがとうございます! これらの評価あなたのフィードバックは私達にとって非常に貴重なものです。これは、プロパティが調整し、顧客サービスの質を高めるのに役立ちます。 私たちはこれらの事をお詫び申し上げますあなたが不幸にします。 あなたは、前方スキップして私たちに次回のために、より良いサービスを提供する機会を与えます! あなたがいつも幸せにしたいです! カーンCU - セールスマネージャー

4/10 Médiocre

Huuuu, SEL

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Kind but old and dirtt.
Staffs are very kind. Room was not clean, even dirty enough, especially the corners that were not seen easily. Door did not close itself when coming out of room. Towels were too old with holes. Shower drained poorly.
Réponse de Ha Hien Signature Hotel le 3 juil. 2017
Dear Huuuu, Thank you for choosing Ha Hien Signature Hotel for the trip! Your feedback is very valuable. It helps the hotel adjust and improve the quality in service. We do apologize for the inconvenience that makes you unhappy. Please give us a chance to serve you better in your next staying! Wish you all happyness! Khanh CU - Sales Manager