Avis sur Clarion Pointe Hinesville near Fort Stewart
Clarion Pointe Hinesville near Fort Stewart
70 Wallace Martin Dr, Hinesville, GA
Avis
7,4
Bien
7,4/10
Propreté
8,2/10
Personnel et service
6,8/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
2/10 Horrible
Calandic
19 avr. 2024
Les points faibles : Propreté
Calandic
Séjour de 1 nuit en avril 2024
10/10 Excellent
Verona
Voyage en famille avec de jeunes enfants
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Verona
Séjour de 7 nuits en avril 2024
10/10 Excellent
Felicia
Voyage en famille, Voyage d’affaires
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felicia
Séjour de 1 nuit en mars 2024
6/10 Satisfaisant
Karen
21 mars 2024
Karen
Séjour de 3 nuits en mars 2024
6/10 Satisfaisant
julia
18 mars 2024
Les points forts : Personnel et service
julia
Séjour de 1 nuit en mars 2024
6/10 Satisfaisant
Charity
Voyage en famille, Voyage en couple
17 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Charity
6/10 Satisfaisant
julia
15 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
julia
Séjour de 1 nuit en mars 2024
4/10 Médiocre
Chelsea
Voyage en couple
12 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Chelsea
Séjour de 1 nuit en mars 2024
8/10 Bien
Christopher
12 mars 2024
Christopher
Séjour de 1 nuit en mars 2024
2/10 Horrible
Darryl
10 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darryl
Séjour de 2 nuits en mars 2024
10/10 Excellent
Marissa
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marissa
Séjour de 1 nuit en mars 2024
10/10 Excellent
Constance
Voyage d’affaires
1 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Constance
Séjour de 1 nuit en février 2024
10/10 Excellent
Phillip
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Phillip
Séjour de 3 nuits en février 2024
Réponse de Managment le 19 févr. 2024
Thank you for your feedback
4/10 Médiocre
Darlene
9 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Darlene
Séjour de 3 nuits en février 2024
Réponse de Managment le 19 févr. 2024
Thank you for your feedback.
10/10 Excellent
Johnathon L
9 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Johnathon L
Séjour de 1 nuit en février 2024
Réponse de Managment le 19 févr. 2024
Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us and that our staff was accommodating.
10/10 Excellent
Jesse
Voyage d’affaires
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will be staying here again.
Jesse
Séjour de 2 nuits en janvier 2024
Réponse de Managment le 19 févr. 2024
Thank you!
8/10 Bien
Jariyon
19 janv. 2024
Jariyon
Séjour de 2 nuits en janvier 2024
Réponse de Managment le 19 févr. 2024
Thank you for your feedback.
2/10 Horrible
Kristen
17 déc. 2023
Kristen
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Joseph
Voyage d’affaires
17 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en décembre 2023
6/10 Satisfaisant
Charity
11 déc. 2023
Charity
Séjour de 2 nuits en décembre 2023
8/10 Bien
Shauna
Voyage en couple
30 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Shauna
Séjour de 2 nuits en novembre 2023
Réponse de Management le 4 déc. 2023
Thank you for your feedback. We do apologize that an elevator is not at our location but we do hope you enjoyed the rest of your stay.
2/10 Horrible
Tijinae
Voyage en famille
26 nov. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Tijinae
Séjour de 3 nuits en novembre 2023
Réponse de Management le 28 nov. 2023
Thank you for your feedback. We apologize that you had issues during your stay, and we can assure you we have taken proper protocol to take care of these issues.
10/10 Excellent
Carmen
Voyage en famille
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carmen
Séjour de 2 nuits en novembre 2023
Réponse de Management le 26 nov. 2023
Thank you for your feedback. We are pleased to hear you enjoy your stay.
10/10 Excellent
Shakim
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shakim
Séjour de 4 nuits en novembre 2023
Réponse de Management le 20 nov. 2023
Thank you for your feedback.
10/10 Excellent
Sherri
Voyage en famille
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sherri
Séjour de 3 nuits en novembre 2023
Réponse de Management le 14 nov. 2023
Thank you for your amazing rating. We hope to see you again!
8/10 Bien
Felicia
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Felicia
Séjour de 1 nuit en novembre 2023
Réponse de Management le 7 nov. 2023
Thank you for your feedback
4/10 Médiocre
Voyageur vérifié
Voyage en famille, Voyage d’affaires
28 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de Management le 2 nov. 2023
Thank you for your feedback.
6/10 Satisfaisant
Julie
25 oct. 2023
Les points forts : Personnel et service
Julie
Séjour de 1 nuit en octobre 2023
Réponse de Management le 2 nov. 2023
Thank you for your feedback. We are pleased to hear you had a good stay and hope to see you again.
8/10 Bien
Brandon
24 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brandon
Séjour de 1 nuit en août 2023
Réponse de Management le 24 oct. 2023
Thank you for your feedback. We appreciate your business and hope to see you again.
10/10 Excellent
Lousa
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Lousa
Séjour de 4 nuits en septembre 2023
Réponse de Management le 23 oct. 2023
Thank you for your feedback. We appreciate your business, and we are pleased to hear you enjoyed your stay.
8/10 Bien
Shawn
17 sept. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Shawn
Séjour de 1 nuit en septembre 2023
Réponse de Gabrielle RediResponse Specialist le 19 sept. 2023
Thank you for taking a moment to leave a review, Shawn. The staff and I at the Red Roof Inn & Suites Hinesville – Fort Stewart appreciates your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
10/10 Excellent
Lee
11 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lee
Séjour de 3 nuits en septembre 2023
Réponse de Toni-Ann RediResponse Specialist le 12 sept. 2023
Hello Lee,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
10/10 Excellent
Natasha
Voyage en couple
8 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Natasha
Séjour de 1 nuit en août 2023
Réponse de Dannielle Rediresponse Specialist le 9 sept. 2023
Dear Natasha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management
10/10 Excellent
George
5 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
George
Séjour de 1 nuit en septembre 2023
Réponse de Dannielle Rediresponse Specialist le 7 sept. 2023
Hello George, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management
8/10 Bien
Tammy
Voyage en famille
28 août 2023
Tammy
Séjour de 3 nuits en août 2023
Réponse de Sharma RediResponse Specialist le 28 août 2023
Dear Tammy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. I am happy to hear that you found our hotel to be in close proximity to the Army base resulting in a 4/5 score.Once more, thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist
10/10 Excellent
Lori
Voyage d’affaires, Voyage en couple
24 août 2023
Les points forts : Équipements
Lori
Séjour de 1 nuit en août 2023
Réponse de Kamaria RediResponse Specialist le 24 août 2023
Dear Lori,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist
10/10 Excellent
Michael
Voyage d’affaires
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en août 2023
Réponse de Kamaria RediResponse Specialist le 23 août 2023
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist
4/10 Médiocre
Ernest
8 août 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ernest
Séjour de 2 nuits en août 2023
Réponse de Sharma RediResponse Specialist le 8 août 2023
Dear Ernest,I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the foul odor you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRed Roof ManagementRediResponse Specialist
10/10 Excellent
Javier, Lawrenceville
2 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Javier
Séjour de 1 nuit en juillet 2023
Réponse de Oniel Rediresponse Specialist le 3 août 2023
Hola Javier,Quiero agradecerle por tomarse el tiempo para publicar una reseña de su estadía en el Red Roof Inn & Suites Hinesville - Fort Stewart. Es muy gratificante leer que tuvo un gran encuentro con nosotros y realmente apreciamos sus amables comentarios sobre nuestro hotel. En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción.Gracias nuevamente por compartir su experiencia con nosotros. Nos encantaría volver a verte, si tus viajes te traen de vuelta a nuestra zona.Atentamente,OnielEspecialista en redirección
8/10 Bien
Natasha Francine
Voyage en famille
31 juil. 2023
Les points forts : Équipements
Natasha Francine
Séjour de 2 nuits en juillet 2023
Réponse de LaTunde Murrant. Rewards Specialist le 6 août 2023
Dear Natasha,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We value you as our guest and welcome your 4/5 score. It's a pleasure to read that the hotel was convenient for your stay, it was clean, welcoming and all the other positive comments you mentioned. However, regarding your comment that the breakfast option could have been a bit better, this will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
6/10 Satisfaisant
James
10 juil. 2023
Les points forts : Propreté et confort de la chambre
James
Séjour de 1 nuit en juillet 2023
Réponse de Gabrielle RediResponse Specialist le 12 juil. 2023
Thank you for taking a moment to leave a review, James. Myself and the staff at the Red Roof Inn & Suites Hinesville - Fort Stewart were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRediResponse Specialist
10/10 Excellent
Thomas Miller
27 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place
Thomas Miller
Séjour de 2 nuits en juin 2023
Réponse de Oniel Rediresponse Specialist le 30 juin 2023
Hello Thomas,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Hinesville - Fort Stewart. It is so rewarding to read that you found our rooms to be clean, beds comfy and staff friendly. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,OnielRediresponse Specialist
8/10 Bien
Shawn
Voyage en famille
25 juin 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Shawn
Séjour de 1 nuit en juin 2023
Réponse de Oniel Rediresponse Specialist le 26 juin 2023
Hello Shawn,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn & Suites Hinesville - Fort Stewart. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist
10/10 Excellent
MILTON
22 juin 2023
MILTON
Séjour de 1 nuit en juin 2023
Réponse de Gabrielle RediResponse Specialist le 12 juil. 2023
Thank you for taking a moment to leave a review, Milton. Myself and the staff at the Red Roof Inn & Suites Hinesville - Fort Stewart appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle RediResponse Specialist
4/10 Médiocre
Benjamin
Voyage en famille
21 juin 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Benjamin
Séjour de 1 nuit en juin 2023
Réponse de Oniel Rediresponse Specialist le 23 juin 2023
Hello Benjamin,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Hinesville - Fort Stewart. I'm really glad you were satisfied with our hotel's cleanliness and service from staff, however, I am saddened by the situation you described regarding what took place while you were visiting our hotel, please accept our most sincere apologies for the inconvenience. To uphold our company’s high standards I’ve shared your encounter with management to ensure your satisfaction.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRediresponse Specialist
8/10 Bien
James
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really Good! Just one thing...
James
Séjour de 4 nuits en juin 2023
Réponse de Sharma RediResponse Specialist le 14 juin 2023
Hello James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. It's great to hear that you found your stay to be excellent. However, I am sorry you were displeased with the comfortability of the bed. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for your review. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist
8/10 Bien
Voyageur vérifié
Voyage en famille
12 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en juin 2023
Réponse de Sharma RediResponse Specialist le 12 juin 2023
Dear Valued Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
2/10 Horrible
MICHAEL, TAMPA
Voyage en famille
12 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
MICHAEL
Séjour de 1 nuit en juin 2023
Réponse de MANAGMENT le 2 juil. 2023
WE APOLOGIZE ONCE AGAIN. WE'VE SPOKEN SINCE YOUR STAY AND WE RECEIVED THE PIC AS WELL. WE ARE TAKING STEPS TO IMPROVE THE QUALITY OF OUR FACILITY THROUGH UPGRADES AND RENOVATION AS WELL STAFF ACCOUNTABILITY. THANK YOU
4/10 Médiocre
amy
Voyage d’affaires, Voyage en couple
11 juin 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
amy
Réponse de Sharma RediResponse Specialist le 13 juin 2023
Dear Amy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. The encounter you mentioned regarding our housekeeping staff is truly disheartening to hear. Please accept my sincerest apologies for any inconvenience that this may have caused. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concern and we wish you all the best in your future travels.Sincerely,SharmaRed Roof ManagementRediResponse Specialist