Bureau, rideaux occultants, fer et planche à repasser

Avis sur Clarion Pointe Hinesville near Fort Stewart

2.5 out of 5
Clarion Pointe Hinesville near Fort Stewart
70 Wallace Martin Dr, Hinesville, GA

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 172 avis sur 556." "
Note des voyageurs de 8 (Bien), d’après 166 avis sur 556." "
Note des voyageurs de 6 (Satisfaisant), d’après 108 avis sur 556." "
Note des voyageurs de 4 (Médiocre), d’après 53 avis sur 556." "
Note des voyageurs de 2 (Horrible), d’après 57 avis sur 556." "

7,4/10

Propreté

8,2/10

Personnel et service

6,8/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Glenn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024

2/10 Horrible

Calandic

Les points faibles : Propreté
Séjour de 1 nuit en avril 2024

10/10 Excellent

Verona

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful and friendly staff
Séjour de 7 nuits en avril 2024

10/10 Excellent

Felicia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful location for military stays. Staff friendly, rooms clean and beds amazing. Will most definitely book again
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Karen

Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

julia

Les points forts : Personnel et service
The hotel is a bit older so it’s not the best looking inside. The hotel is pet friendly and that was a huge plus. The fee associated with the pet was excellent. However the cleanliness of the pet friendly room was not up to standards. The staff was wonderful and that was also another plus.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Charity

Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Definitely would not stay again. Beds were super uncomfortable and every movement make a loud squeak sound. No elevator. Bathroom needed multiple repairs. One light didn’t work in bedroom. Water pressure sucked and the water smelled. Hallways were hot and smelled bad.

6/10 Satisfaisant

julia

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I reserved a pet friendly room. I understand the room wasnt going to be the best. But the sheets were dirt, there was soap scum in the shower, the floor was dirty and there was hair on the pillowcase. I did let the staff know the next day and they gave me clean sheets. The breakfast is not a hot one. It’s more of a grab and go. The ladies in the front were helpful and had great customer service. The pet fee was only $20 so that wasn’t bad compared to other locations.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Chelsea

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very very very dirty and smells
Séjour de 1 nuit en mars 2024

8/10 Bien

Christopher

Séjour de 1 nuit en mars 2024

2/10 Horrible

Darryl

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Notgood
Séjour de 2 nuits en mars 2024

10/10 Excellent

Marissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was nice
Séjour de 1 nuit en mars 2024

10/10 Excellent

Constance

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything
Séjour de 1 nuit en février 2024

10/10 Excellent

Phillip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff are very profession and accommodating
Séjour de 3 nuits en février 2024
Réponse de Managment le 19 févr. 2024
Thank you for your feedback

4/10 Médiocre

Darlene

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Managment le 19 févr. 2024
Thank you for your feedback.

10/10 Excellent

Johnathon L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tabitha was great and very accommodating during checkin and the property was extremely clean and functional! Would recommend this hotel to anyone that needs a good room a mat a great price!
Séjour de 1 nuit en février 2024
Réponse de Managment le 19 févr. 2024
Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us and that our staff was accommodating.

10/10 Excellent

Jesse

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will be staying here again.
Nicely renovated and the staff was great!
Séjour de 2 nuits en janvier 2024
Réponse de Managment le 19 févr. 2024
Thank you!

8/10 Bien

Jariyon

Séjour de 2 nuits en janvier 2024
Réponse de Managment le 19 févr. 2024
Thank you for your feedback.

2/10 Horrible

Kristen

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Joseph

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can’t believe how comfortable the beds are. Makes me want to move into a hotel instead of owning a home. LoL Receptionist was nice and my room was freshly cleaned. Thanks for the stay. Too bad it’s only for a night but I look forward to my next stay. Definitely coming back and well worth the cheaper price.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Charity

My stay was just okay. The other guest were loud! Very loud when we trying to rest at night. We had to ask for room service even tho we had to ask. Don't think I'll return back.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Shauna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
No elevator
Séjour de 2 nuits en novembre 2023
Réponse de Management le 4 déc. 2023
Thank you for your feedback. We do apologize that an elevator is not at our location but we do hope you enjoyed the rest of your stay.

2/10 Horrible

Tijinae

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Has small roaches! Don’t go!! Or go and keep the air on cuz as soon as you turn on that heat baby they out!
Séjour de 3 nuits en novembre 2023
Réponse de Management le 28 nov. 2023
Thank you for your feedback. We apologize that you had issues during your stay, and we can assure you we have taken proper protocol to take care of these issues.

10/10 Excellent

Carmen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was served good
Séjour de 2 nuits en novembre 2023
Réponse de Management le 26 nov. 2023
Thank you for your feedback. We are pleased to hear you enjoy your stay.

10/10 Excellent

Shakim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Management le 20 nov. 2023
Thank you for your feedback.

10/10 Excellent

Sherri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Management le 14 nov. 2023
Thank you for your amazing rating. We hope to see you again!

8/10 Bien

Felicia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Séjour de 1 nuit en novembre 2023
Réponse de Management le 7 nov. 2023
Thank you for your feedback

4/10 Médiocre

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Management le 2 nov. 2023
Thank you for your feedback.

6/10 Satisfaisant

Julie

Les points forts : Personnel et service
Staff were great. They met all my needs and were very friendly and helpful. The interior of our room was not so good. Although it was clean the room looked as though it had a lot of damage by poor construction and guests.
Séjour de 1 nuit en octobre 2023
Réponse de Management le 2 nov. 2023
Thank you for your feedback. We are pleased to hear you had a good stay and hope to see you again.

8/10 Bien

Brandon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty good
Séjour de 1 nuit en août 2023
Réponse de Management le 24 oct. 2023
Thank you for your feedback. We appreciate your business and hope to see you again.

10/10 Excellent

Lousa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Great stay.
Séjour de 4 nuits en septembre 2023
Réponse de Management le 23 oct. 2023
Thank you for your feedback. We appreciate your business, and we are pleased to hear you enjoyed your stay.

8/10 Bien

Shawn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Gabrielle RediResponse Specialist le 19 sept. 2023
Thank you for taking a moment to leave a review, Shawn. The staff and I at the Red Roof Inn & Suites Hinesville – Fort Stewart appreciates your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Toni-Ann RediResponse Specialist le 12 sept. 2023
Hello Lee,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Natasha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was so peaceful
Séjour de 1 nuit en août 2023
Réponse de Dannielle Rediresponse Specialist le 9 sept. 2023
Dear Natasha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Dannielle Rediresponse Specialist le 7 sept. 2023
Hello George, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

8/10 Bien

Tammy

Voyage en famille
It was conveniently located to the army base
Séjour de 3 nuits en août 2023
Réponse de Sharma RediResponse Specialist le 28 août 2023
Dear Tammy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. I am happy to hear that you found our hotel to be in close proximity to the Army base resulting in a 4/5 score.Once more, thank you for your kind words. We hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Lori

Voyage d’affaires, Voyage en couple
Les points forts : Équipements
Everything was nice. I have no complaints.
Séjour de 1 nuit en août 2023
Réponse de Kamaria RediResponse Specialist le 24 août 2023
Dear Lori,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brittany was very helpful
Séjour de 2 nuits en août 2023
Réponse de Kamaria RediResponse Specialist le 23 août 2023
Dear Michael,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score following your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist

4/10 Médiocre

Ernest

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
My husband and I saw 2 roaches in our room. There was also a bad smell of mildew.
Séjour de 2 nuits en août 2023
Réponse de Sharma RediResponse Specialist le 8 août 2023
Dear Ernest,I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the foul odor you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Javier, Lawrenceville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Esta bien bueno orecio comoso
Séjour de 1 nuit en juillet 2023
Réponse de Oniel Rediresponse Specialist le 3 août 2023
Hola Javier,Quiero agradecerle por tomarse el tiempo para publicar una reseña de su estadía en el Red Roof Inn & Suites Hinesville - Fort Stewart. Es muy gratificante leer que tuvo un gran encuentro con nosotros y realmente apreciamos sus amables comentarios sobre nuestro hotel. En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción.Gracias nuevamente por compartir su experiencia con nosotros. Nos encantaría volver a verte, si tus viajes te traen de vuelta a nuestra zona.Atentamente,OnielEspecialista en redirección

8/10 Bien

Natasha Francine

Voyage en famille
Les points forts : Équipements
The hotel was convenient for my stay , it was clean and welcoming. The room was clean and equipped with all that I needed for my short stay. The breakfast option could have been a. Bit better, but I would stay there again, if I’m in town again.
Séjour de 2 nuits en juillet 2023
Réponse de LaTunde Murrant. Rewards Specialist le 6 août 2023
Dear Natasha,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. We value you as our guest and welcome your 4/5 score. It's a pleasure to read that the hotel was convenient for your stay, it was clean, welcoming and all the other positive comments you mentioned. However, regarding your comment that the breakfast option could have been a bit better, this will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

6/10 Satisfaisant

James

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Gabrielle RediResponse Specialist le 12 juil. 2023
Thank you for taking a moment to leave a review, James. Myself and the staff at the Red Roof Inn & Suites Hinesville - Fort Stewart were disappointed to see your 6/10 score following your stay. In order to understand what prompted your 6/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRediResponse Specialist

10/10 Excellent

Thomas Miller

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place
My Fiancé and I really enjoyed it. The rooms were cleaned bed was comfortable. Staff was friendly, housekeeping was really on top of cleanliness. We will stay there again.
Séjour de 2 nuits en juin 2023
Réponse de Oniel Rediresponse Specialist le 30 juin 2023
Hello Thomas,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Hinesville - Fort Stewart. It is so rewarding to read that you found our rooms to be clean, beds comfy and staff friendly. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,OnielRediresponse Specialist

8/10 Bien

Shawn

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Oniel Rediresponse Specialist le 26 juin 2023
Hello Shawn,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn & Suites Hinesville - Fort Stewart. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

10/10 Excellent

MILTON

Séjour de 1 nuit en juin 2023
Réponse de Gabrielle RediResponse Specialist le 12 juil. 2023
Thank you for taking a moment to leave a review, Milton. Myself and the staff at the Red Roof Inn & Suites Hinesville - Fort Stewart appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle RediResponse Specialist

4/10 Médiocre

Benjamin

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
On June 17th 2023 I stayed at 70 Wallace Martin Dr. Hinesville, GA. And I was rubbed when I left some of my stuff on the pick up I was driving. I didn’t get everything I had in my room because I needed to stay there just for one night, but who would know that happened. Everything else with the service and hotel cleanliness was fine.
Séjour de 1 nuit en juin 2023
Réponse de Oniel Rediresponse Specialist le 23 juin 2023
Hello Benjamin,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Hinesville - Fort Stewart. I'm really glad you were satisfied with our hotel's cleanliness and service from staff, however, I am saddened by the situation you described regarding what took place while you were visiting our hotel, please accept our most sincere apologies for the inconvenience. To uphold our company’s high standards I’ve shared your encounter with management to ensure your satisfaction.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRediresponse Specialist

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really Good! Just one thing...
One small mention-the bed was somewhat uncomfortable and pushed me towards the middle. Otherwise an excellent stay!
Séjour de 4 nuits en juin 2023
Réponse de Sharma RediResponse Specialist le 14 juin 2023
Hello James,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. It's great to hear that you found your stay to be excellent. However, I am sorry you were displeased with the comfortability of the bed. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for your review. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2023
Réponse de Sharma RediResponse Specialist le 12 juin 2023
Dear Valued Guest, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

2/10 Horrible

MICHAEL, TAMPA

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I dont know what was more GROSS, the room, or the front desk associates nasty attitude! 06/10/23 was our stay. I am so sick and tired of places like this charging $100 a night for this kind of service! You people are disgusting! Dog hair on the bed sheets, and smell of dog! Dog urine on the floor I MOPPED the room myself! Called front desk to bring more sheets, attitude and no apologies! She brought 1 set for 2 beds! Had to go back downstairs and it was downstairs on her phone wouldnt even look up at me when i told her i needed another set, just kept texting walking all the way to the laundry room, gave me another set, didnt apologize again!! Please fire this women! She has no business being in the hospitality industry! Management if you are reading this reach out and give me your direct line! I have pictures of your gross rooms I'd like to share! Oh yeah and one of the pillows had urine stains on it too!
Séjour de 1 nuit en juin 2023
Réponse de MANAGMENT le 2 juil. 2023
WE APOLOGIZE ONCE AGAIN. WE'VE SPOKEN SINCE YOUR STAY AND WE RECEIVED THE PIC AS WELL. WE ARE TAKING STEPS TO IMPROVE THE QUALITY OF OUR FACILITY THROUGH UPGRADES AND RENOVATION AS WELL STAFF ACCOUNTABILITY. THANK YOU

4/10 Médiocre

amy

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I wouldn’t go back, room services comes knocking on the room 30 mins before check out time very rude demanding to go in. Kindly told her I still have 30 mins before my check out and her response was so rude and uncalled for made my husband and I feel uncomfortable and rushed.
Réponse de Sharma RediResponse Specialist le 13 juin 2023
Dear Amy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES HINESVILLE - FORT STEWART. The encounter you mentioned regarding our housekeeping staff is truly disheartening to hear. Please accept my sincerest apologies for any inconvenience that this may have caused. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concern and we wish you all the best in your future travels.Sincerely,SharmaRed Roof ManagementRediResponse Specialist