Avis sur Savannah House Wine Country Inn & Cottages
Savannah House Wine Country Inn & Cottages
3927 State Road 14, Himrod, NY
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hotel Management le 12 mai 2024
Thank you Bernard. Your stay and your review are very much appreciated. We enjoyed having you as guests and look forward to your return.
8/10 Bien
Darren
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Darren
Séjour de 3 nuits en avril 2024
Réponse de Hotel Management le 30 avr. 2024
Thanks for sharing your experience Darren, and for staying with us. It was great having you as our guests, and we hope to see you again in the future. We can confirm the beds are a true queen 60Wx80L.
10/10 Excellent
Joshua
Voyage en couple
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joshua
Séjour de 3 nuits en avril 2024
Réponse de Hotel Management le 20 avr. 2024
Thank you Joshua. We appreciate you staying with us and hope to see you again sometime.
10/10 Excellent
Carol
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carol
Séjour de 2 nuits en avril 2024
Réponse de Hotel Management le 13 avr. 2024
Carol it was a pleasure having you as a guest. We appreciate your feedback and hope to see you again sometime.
10/10 Excellent
Laura
Voyage en couple
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Laura
Séjour de 2 nuits en décembre 2023
Réponse de Pat le 11 déc. 2023
Thank you Laura. We appreciate you staying with us and hope to see you again sometime.
10/10 Excellent
Kim
Voyage en famille
8 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 2 nuits en décembre 2023
Réponse de Pat le 8 déc. 2023
Kim your comments are very much appreciated. We enjoyed having you as our guests and hope to see you again in the future.
10/10 Excellent
Andrew, Wilkes-Barre
Voyage en couple
26 nov. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Andrew
Séjour de 2 nuits en novembre 2023
Réponse de Pat le 8 déc. 2023
Great having you as our guests Andrew. Thanks for staying with us, and please come again.
8/10 Bien
Voyageur vérifié
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vacation
Voyageur vérifié
Séjour de 2 nuits en novembre 2023
Réponse de Pat le 20 nov. 2023
Thank you for sharing your experience and for staying with us.
6/10 Satisfaisant
Teresa
14 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Weekend anniversary stay
Teresa
Séjour de 2 nuits en novembre 2023
Réponse de Pat le 14 nov. 2023
Teresa it was a pleasure having you as a guest. We appreciate your feedback and hope to see you agin sometime.
10/10 Excellent
Kristen
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kristen
Séjour de 2 nuits en octobre 2023
Réponse de Pat le 29 oct. 2023
Kristen it was great having you as our guests, and we appreciate your comment.
10/10 Excellent
Michael
7 oct. 2023
Michael
Séjour de 2 nuits en septembre 2023
Réponse de Pat le 29 oct. 2023
Thanks for staying at the Savannah House Wine Country Inn, and for sharing your experience.
10/10 Excellent
Todd, Palmerton
Voyage en couple
6 oct. 2023
Les points forts : Équipements
Todd
Séjour de 2 nuits en octobre 2023
Réponse de Pat le 6 oct. 2023
Wonderful Todd. Thank you for your feedback and for staying with us. It was great having you as our guests at the Savannah House Wine Country Inn and Cottages. We hope to see you again. Your comments will be shared with the housekeepers.
10/10 Excellent
Shah
6 oct. 2023
Shah
Séjour de 3 nuits en octobre 2023
Réponse de Pat le 29 oct. 2023
Thank you Shah. We appreciate the feedback. Thanks for staying with us.
10/10 Excellent
Rick
Voyage en couple
6 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rick
Séjour de 2 nuits en octobre 2023
Réponse de Pat le 6 oct. 2023
Thank you for sharing your experience and for staying at the Savannah House Wine Country Inn and Cottages. You were wonderful guests and we're very pleased that you had a great time.
10/10 Excellent
John
4 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 6 nuits en septembre 2023
Réponse de Pat le 4 oct. 2023
John your stay and your review are very much appreciated. We enjoyed having you as guests and look forward to your return.
10/10 Excellent
Donna
4 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Donna
Séjour de 2 nuits en octobre 2023
Réponse de Pat le 4 oct. 2023
It was great having you as our guests and were delighted with your review, which will be shared with our housekeepers, who do an excellent job every day. We hope to have you visit again. Thank you
10/10 Excellent
Ronica
Voyage en couple
1 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ronica
Séjour de 2 nuits en septembre 2023
Réponse de Pat le 2 oct. 2023
We were very pleased to have you as our guests at the Savannah House Wine Country Inn and Cottages, and your comments are much appreciated and will be shared with our housekeepers. Thank you and we look forward to your next visit.
10/10 Excellent
Andrea
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Little slice of peace and tranquility
Andrea
Séjour de 2 nuits en septembre 2023
Réponse de Pat le 23 sept. 2023
Andrea your comments are very moving. It is a wonderful statement. As a family business, we have worked hard for 18 years to provide accommodations that are clean, comfortable, relaxing, and friendly - and in keeping with the spirit of the Finger Lakes Wine Trail. Our housekeepers do an excellent job and will certainly be moved by your review.It was our pleasure having you as our guests and we hope you return. There will always be a place for you.
10/10 Excellent
Carol
Voyage en couple
20 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carol
Séjour de 2 nuits en septembre 2023
Réponse de Pat le 20 sept. 2023
Thanks for sharing your experience Carol, and for staying with us. It was great having you as our guests.
10/10 Excellent
Scott
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Scott
Séjour de 4 nuits en septembre 2023
Réponse de Pat le 19 sept. 2023
Pleasure having you Scott. Thanks for sharing your experience and for staying at the Savannah House Wine Country Inn and Cottages
10/10 Excellent
Michael
Voyage en groupe, Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en septembre 2023
Réponse de Pat le 19 sept. 2023
Thank you Michael for your feedback and for staying with us. We rely on our guests to help us make improvemnts that benefit everyone. We look forward to seeing you again in the future.
10/10 Excellent
Joel
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joel
Séjour de 3 nuits en septembre 2023
Réponse de Pat le 20 sept. 2023
Joel your review is much appreciated. Thank you.
10/10 Excellent
Scott
Voyage en couple
18 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 2 nuits en juillet 2023
Réponse de Pat le 18 sept. 2023
Scott it was a pleasure having you as our guests and we appreciate your feedback, which we will share with our staff. Thank you for staying with us.
10/10 Excellent
Shane
Voyage en couple
15 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shane
Séjour de 2 nuits en septembre 2023
Réponse de Pat le 15 sept. 2023
Shane your feedback is much appreciated and will be shared with our housekeepers, who do an excellent job every day. We enjoyed having you as our guests and look forward to seeing you again.
10/10 Excellent
john
12 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
john
Séjour de 2 nuits en septembre 2023
Réponse de Pat le 13 sept. 2023
Thank you John. We're pleased to have you as our guests and that you have enjoyed your stay with us.
8/10 Bien
Richard
Voyage en couple
7 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richard
Séjour de 4 nuits en septembre 2023
Réponse de Pat le 7 sept. 2023
Richard we were pleased to have you as our guests, and we very much appreciate your comments, as does your housekeeper. Thank you.
10/10 Excellent
Patricia
Voyage en couple
31 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en août 2023
Réponse de Pat le 31 août 2023
Patricia it was apleasure having you stay at the Savannah House Inn. We hope to see you again.
10/10 Excellent
KAREN
Voyage en couple
24 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KAREN
Séjour de 4 nuits en août 2023
Réponse de Pat le 24 août 2023
Karen it was a pleasure having you as our guests. We appreciate you sharing your experience at the Savannah House Wine Country Inn and Cottages. Thanks for staying with us.
4/10 Médiocre
MARK
5 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Not for us
MARK
Séjour de 2 nuits en juillet 2023
Réponse de Pat le 5 août 2023
Thank you for sharing your experience. The Finger Lakes region and the Wine Trail are in a rural area. There are no 'downtowns' here, which is one of the main reasons people come here - to get away from the city for a few days. Also - wine glasses are available for the asking. We would have been happy to help you if you had asked.
10/10 Excellent
Ron
25 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ron
Séjour de 2 nuits en juillet 2023
Réponse de Pat le 25 juil. 2023
Thank you Ron and thanks for staying with us.
10/10 Excellent
Leigh, Bear
4 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leigh
Séjour de 3 nuits en juillet 2023
Réponse de Pat le 7 juil. 2023
Thank you Leigh. It was great having you both stay at the Savannah House Wine Trail Inn and Cottages, our little oasis on the Wine Trail. Hope to see you again.
8/10 Bien
Nancy
17 juin 2023
Nancy
Séjour de 3 nuits en juin 2023
Réponse de Pat le 22 juil. 2023
Thank you Nancy
10/10 Excellent
Kimberly
14 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Right out of Better Homes and Gardens!
Kimberly
Séjour de 2 nuits en juin 2023
Réponse de Pat le 15 juin 2023
Kim your stay and comments are very much appreciated. We definitely hope to see you again. Best reards
10/10 Excellent
Patrick
Voyage en couple
3 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patrick
Séjour de 2 nuits en mai 2023
Réponse de Pat le 3 juin 2023
Patrick - great having you folks and thank you for sharing your experience. We've done a lot to try and simplify our guest experience by eliminating as much nonsense as we can. Check Ins are very quick and simple, and, yes, our guests like parking by their doors. Please come again. We enjiyed having you.
10/10 Excellent
Duane
1 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean Room
Duane
Séjour de 2 nuits en mai 2023
Réponse de Pat le 1 juin 2023
Thank you Duane. It was very nice having you both as our guests, and we look forward to seeing you again in the future.
8/10 Bien
Marjorie
Voyage en couple
19 mai 2023
Les points forts : Propreté, personnel et service, équipements
Marjorie
Séjour de 4 nuits en mai 2023
Réponse de Pat le 19 mai 2023
Thanks for sharing your experience Marjorie. Not sure what made your water unsuitable for you, but it's always best to bring things to our attention so we can remedy them. In that there were no other guests at the time you were there mentioning anything of concern about the water, and in that we drink the same water as the guests, it makes it a challenge to correct, if it needs correcting. It was great having you both as our guests and hope to see you again in the future.
10/10 Excellent
Rachel
9 avr. 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Rachel
Séjour de 2 nuits en avril 2023
Réponse de Pat le 11 avr. 2023
tyu89Rachel it was a pleasure having you as a guest. Glad you enjoyed your stay and hope to see you many more times in the future.
10/10 Excellent
Kayla
Voyage en couple
16 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kayla
Séjour de 2 nuits en octobre 2022
Réponse de Susan le 17 oct. 2022
Kayla great having you as a guest and we're delighted that you had a wonderful stay. We look forward to seeing you again.
10/10 Excellent
Dennis
Voyage en couple
14 oct. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Dennis
Séjour de 2 nuits en octobre 2022
Réponse de Susan le 14 oct. 2022
Dennis thank you for your very nice comments. It was definitely a pleaseure having you as a guest. We will check your shower and correct whatever was the problem. We encourage our guests to let us know when something needs attention, so it can be corrected during their stay and they be not further inconvenienced. Hope to see you again.
10/10 Excellent
Kathleen
8 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kathleen
Séjour de 2 nuits en octobre 2022
Réponse de Pat le 9 oct. 2022
Thank you Kathleen. We appreciate you staying with us and sharing your experience.
8/10 Bien
Gilbert
Voyage en couple
26 sept. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Gilbert
Séjour de 2 nuits en septembre 2022
Réponse de Susan le 26 sept. 2022
Thanks for staying with us Gilbert. We are located on the main road through the Wine Trail, which most guests find to be very convenient when visiting the local wineries.. Th is also the road where all the hotels and motels have located, in order to provide convenience for their guests. So no matter where you stay, , all accommodations are subject to the same traffic. The difference here, is that our guests have 26 acres to enjoy the natural surroundings.
8/10 Bien
Arthur
Voyage en famille
23 sept. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Arthur
Séjour de 3 nuits en septembre 2022
Réponse de Martha le 23 sept. 2022
We appreciate your feedback Arthur. We do have a bathroom with hand rails and we would have been happy to switch your oom had you requested it. We also have hair dryers upon request.. We stopped leaving them in every room once our guests indicated that they had concerns about using a hair dryer that others have used. It's part of a constantly evolving list of needs that our guests prefer, or no longer prefer. The same thing has evolved with clocks. Once everyone started using cell phones, they nolonger required clocks - but we're happy to provide one upon request. Thankyou for stayingwith us. You were great guests.
10/10 Excellent
Terry
Voyage en couple
14 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terry
Séjour de 3 nuits en septembre 2022
Réponse de Pat le 19 sept. 2022
Terry we appreciate you sharing your experience. Sounds like you had a great time. It was a pleasure having you stay with us and we look forward to your next visit. Thank you.
8/10 Bien
ruth
Voyage en couple
30 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ruth
Séjour de 6 nuits en août 2022
Réponse de Pat le 30 août 2022
We appreciate you sharing your expeerience, and this will be helpful tomothers. We are happy to replace towels whenever you need them, and also to pick up trash. All one has to do is text us for quick service.. We do that all the time. We are happy to provide what you need anytime, also including wine glasses, bottlemopeners, bath supplies, hair dryers, etc, along with answering questions about the area. Thank you for staying with us.
6/10 Satisfaisant
Sergio
29 août 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sergio
Séjour de 2 nuits en août 2022
10/10 Excellent
Carey
27 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Such nice detail to make you comfortable
Carey
Séjour de 2 nuits en août 2022
Réponse de Pat le 27 août 2022
Carey we appreciate your comments very much. We have wonderful housekeepers who also will be moved by your review. We will share them with the housekeepers. It was a pleasure having you as a guest, and we hope to see you often in the future. Best regards
10/10 Excellent
Stephen
3 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephen
Séjour de 3 nuits en juillet 2022
10/10 Excellent
Jessica
30 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet & convenient to other sites
Jessica
Séjour de 2 nuits en juillet 2022
Réponse de Martha le 2 août 2022
Jessica it was great having you as a guest, as always. Thanks for sharing your experience and once again staying with us. Your comments will be shared with our staff. They will appreciate them too. Best regards
6/10 Satisfaisant
Richard
Voyage en couple
26 juil. 2022
Les points faibles : Équipements
Richard
Séjour de 5 nuits en juillet 2022
Réponse de Pat le 26 juil. 2022
It's clear that guest's expectations exceeded his experience. That experience would have been better had guest let us know about the issues he was having. We do know that the size of his room is standard for a motel, and the shower and bath tub are the normal size in every motel and home. Guest expectations vary. The great majority of our guests come to us because they value cleanliness, a spectacular natural setting overlooking the lake, dealing with a small family business, and convenience to the wineries and local attractions of most interest. But not everyone.
8/10 Bien
Voyageur vérifié
Voyage en groupe
22 juil. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Some good, some bad, all in all pretty good.
Voyageur vérifié
Séjour de 3 nuits en juillet 2022
Réponse de Pat le 22 juil. 2022
We're glad you enjoyed your accommodations and had a good stay - and we appreciate your feedback, which allows us to fis any shortcomings if they occur.FYI - the beds are deluxe queen beds. There are no double beds. Not sure which room you were in butif we had known your AC was not performing to your expectations, we could have swapped out the unit, and also avoided discomfort for the next guests. Recently we experienced a limited and intermittent decrease in water pressure. Our service company worked at diagnosing the issue for about 3 weeks, and finally found the defective part and replaced it. Since then, pressure has been fine. Our water, like nearly every hotel and motel in the Finger Lakes, is from a well.. The system was designed by an engineer and then inspected by the Dept of Health to assure it met their requirements. which it did. The wateroperates vcery much like a city water system. As it is drawn from the well it is injected with chlorinr, then passes through an inline sediment filter, and then Through ultraviolet light to kill bacteria. It is tested every day, and samples are examined several times a year by an approved lab> Our family has owned the motel for over 16 years, and at least 1 family member has lived there every day from the beginning - and we all have been drinking that water. Guests who live in places where they have "city water" will likely seb=nse a different taste, but it's every bit as clean and safe to drink.We hope to have you stay with us again sometime. Thank you for commenting.