Avis sur Hilton Head Island Beach & Tennis Resort
Hilton Head Island Beach & Tennis Resort
40 Folly Field Rd, Hilton Head Island, SC
Avis
7,6
Bien
7,8/10
Propreté
7,8/10
Personnel et service
8,2/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
27 août 2016
Les points faibles : Confort de la chambre
10/10 Excellent
Carolyn, Bloomington
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carolyn
Séjour de 5 nuits en mars 2024
Réponse de Curtis le 21 mai 2024
Thank you for staying with us and thank you for your feedback. We're glad you enjoyed your stay with us and hope you'll come back again.Thank you so much.
8/10 Bien
Eumeeki
20 avr. 2024
Eumeeki
Séjour de 1 nuit en avril 2024
Réponse de Curtis Cole le 21 mai 2024
Thank you for staying with us and thank you for your feedback. Do you have any specific comments you would like to share with us?Thank you so much.
10/10 Excellent
Julie
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 2 nuits en avril 2024
Réponse de Curtis Cole le 9 avr. 2024
Hi Julie,We're so glad you had such a great time, and the condo was clean and quiet. We hope you will stay longer next time!Thank you so much.
8/10 Bien
Fiona
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fiona
Séjour de 5 nuits en mars 2024
Réponse de Owner Relations Manager le 22 mars 2024
Thank you!
10/10 Excellent
Ami
7 déc. 2023
Ami
Séjour de 7 nuits en novembre 2023
Réponse de Owner Relations Manager le 8 déc. 2023
Thank you! We hope to have you again.
8/10 Bien
Hanwoo
Voyage en famille
16 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hanwoo
Séjour de 2 nuits en octobre 2023
Réponse de Owner Relations Manager le 20 nov. 2023
Thank you!
10/10 Excellent
Henok
Voyage en famille avec de jeunes enfants
13 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Henok
Réponse de Guest Relations le 13 oct. 2023
It is our desire to ensure that all our guest enjoy a seamless visit and we are so happy you enjoyed your stay with us. We look forward to seeing you in the future.
8/10 Bien
Stormie
11 oct. 2023
Les points forts : Propreté et personnel et service
Stormie
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations le 11 oct. 2023
We are happy you enjoyed your stay with us and look forward to seeing you in the future.
10/10 Excellent
Sandy
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandy
Séjour de 3 nuits en septembre 2023
Réponse de Owner Relations Manager le 5 sept. 2023
Thank you for the feedback!
10/10 Excellent
Melissa
Voyage en famille
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 2 nuits en août 2023
Réponse de Owner Relations Manager le 5 sept. 2023
We are glad to hear you enjoyed your stay with us! Thank you for sharing. We will address the air flow issue.
6/10 Satisfaisant
Justin
Voyage en famille, Voyage d’affaires
31 juil. 2023
Justin
Séjour de 3 nuits en juillet 2023
Réponse de Curtis le 22 août 2023
Hi Melissa! Thank you so much for staying with Beach & Tennis and for your feedback. We're so glad that you had a good stay and your villa was clean and inviting. We appreciate your feedback on the hallway as well. We hope you'll choose Beach & Tennis the next time you're in Hilton Head. Thank you.
10/10 Excellent
Melissa
25 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wow
Melissa
Séjour de 3 nuits en juillet 2023
Réponse de Guest Relations le 25 juil. 2023
Thank you for taking the time out to send feedback about your stay, We are pleased to hear that you and your family had a pleasant stay here at HHI Beach & Tennis. We're looking forward to seeing you and your family again.
6/10 Satisfaisant
Arlene
Voyage en famille avec de jeunes enfants
23 juil. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Arlene
Séjour de 2 nuits en juillet 2023
Réponse de Guest Relations le 25 juil. 2023
Thank you for taking the time to send feedback. We apologize for an unsatisfactory stay. We will get with all team members to review issues that has been mentioned in this review. We do, however, apologize for the inconvenience, and hope that you and your family will give us another try to be able to correct it and make your stay more satisfactory.
8/10 Bien
Chris
Voyage en famille
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chris
Séjour de 6 nuits en juillet 2023
Réponse de Guest Relations le 25 juil. 2023
Thank you for taking the time to send a review. We are happy to hear you and your family had a pleasant stay here at HHI Beach & Tennis. We are looking forward to seeing you back again.
10/10 Excellent
Paulette
Voyage en couple
23 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paulette
Séjour de 2 nuits en juillet 2023
Réponse de Guest Relations le 23 juil. 2023
Great to hear!! We are pleased to hear bout your stay here at HHI Beach & Tennis. Certainly hoped to see you and your family again.Guest Relations
6/10 Satisfaisant
Judy
25 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judy
Séjour de 4 nuits en juin 2023
Réponse de Curtis le 27 juin 2023
Thank you for staying with us and for your feedback. Would you be able to give us any details on why your stay was not totally satisfactory, please?Thank you so much.
8/10 Bien
Melissa
Voyage en couple
12 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melissa
Séjour de 2 nuits en juin 2023
Réponse de Guest Relations le 14 juin 2023
Thank you for your time to send a feedback. Whether it's good or bad we appreciate it. We are happy to hear you and your family had a pleasant stay, minus the comfort of the mattress. We will submit your information provided to our Inspector Team, and follow up with owner's of the unit.Again, we thank you!! See you and your family on your next visit.Guest Relations
2/10 Horrible
Jonathan
Voyage en famille
5 juin 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Jonathan
Séjour de 2 nuits en juin 2023
Réponse de Guest Relations le 15 juin 2023
Evening Mr. JonathanLet us 1st apologizes for not getting back to you with the issues you mention in your feedback.We are happy to hear back from you with your feedback on your stay, whether it's good or bad, we appreciate.As we are looking over your feedback, to notice you and your family had a bad experience with the unit and experience here at HHI Beach & Tennis. We also took a noticed that we didn't receive any information from you while you were here. We would have done our best to accommodate your issues, in return that you and your family would had a pleasant stay.Again, we do apologies. We will also get with each team member of each department to resolve these issues.Guest Relations
8/10 Bien
Janice
12 mai 2023
Janice
Séjour de 3 nuits en mai 2023
Réponse de Guest Relations le 15 juin 2023
Thank you for rating of your stay. We invite you to feel free to leave brief comment of your stay.Guest Relations
4/10 Médiocre
Jarrett
Voyage en famille
8 mai 2023
Les points faibles : Propreté et personnel et service
Jarrett
Séjour de 2 nuits en mai 2023
Réponse de Guest Relations le 10 mai 2023
Thank you for taking the time to send your review and feedback. Whether good or bad, we always appreciate the input. We will be getting with each Head Department to review your information, you have provided. We would like to extend an invite back here, to provide you and your family a better guest services here at HHI Beach & Tennis.Again, we do apologies for the inconvenience that this has occurred.Guest Relations
10/10 Excellent
Nance
Voyage en couple
26 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nance
Séjour de 4 nuits en mars 2023
Réponse de Guest Relations le 19 avr. 2023
Good Evening,We are happy you and your family enjoyed your stay. Due to some circumstance, out of our control, we are sorry for the inconvenienced that you had experienced with the water issues. We hoped to see you and your family again in the future.Guest Relations
10/10 Excellent
Bri
Voyage en famille, Voyage en couple
24 mars 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bri
Séjour de 4 nuits en mars 2023
Réponse de Guest Relations le 19 avr. 2023
Good Evening,We are glad that you and your family had returned for your vacation spot. We apologized for the uncleanliness of this unit. We will reach out to report your issues with our Inspector Team and Cleaning Company. We are hoping that you would return to see us again.Guest Relations
8/10 Bien
Chester
21 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chester
Séjour de 3 nuits en mars 2023
Réponse de Curtis le 22 mars 2023
Thank you for staying with HIlton Head Island Beach & Tennis Resort and for the positive feedback. We hope you'll choose us again when you stay in the Hilton Head area.
8/10 Bien
Thomas
Voyage en famille
12 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thomas
Séjour de 3 nuits en février 2023
Réponse de Guest Relation le 16 févr. 2023
We are sorry hear about you family time, however please to hear you and your family had enjoyed your stay. We wish you the best, and hopefully your family would be able return in the future.Guest Relations
2/10 Horrible
varsha
Voyage en famille
17 janv. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WORST PLACE FOR FAMILY
varsha
Séjour de 3 nuits en janvier 2023
Réponse de Guest Relations le 18 janv. 2023
Thank you for taking the time to send your review and feedback. Whether good or bad, we always appreciate the input. We do apologize that your family have had a terrible stay here at Hilton Head Island Beach and Tennis. Communication was not established through out your stay and we feel sure we would have done our best to make it right. We have communicated with our inspector’s team on the items you mention in photos for review. In the future might we suggest booking directly on our website hhibeachandtennis.com, where you have an opportunity to book directly into the room of choice. All villas has a complete start-up kit. Other amenities, such as coffee, soap, shampoo and/or etc. are not offer nor required. The website offers pictures of unit interiors and exterior view from the balconies and all other additional information needed. Again, we do apologize for an unsatisfactory stay here at Hilton Head Island Beach and Tennis. We are inviting for you and your family an opportunity to revisit us, to ensure you would have satisfactory stay.
10/10 Excellent
Robert
Voyage en famille
29 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Réponse de Guest Relations le 3 janv. 2023
Thank you for taking the time to send your review and feedback. We always appreciate the input. We are looking forward seeing you and your family again.Guest Relations
8/10 Bien
Aditya
29 nov. 2022
Aditya
Séjour de 3 nuits en novembre 2022
Réponse de Guest Relations le 3 janv. 2023
Thank you for taking the time to send your review and feedback. We always appreciate the input. We hope to see you and your family return.Guest Relations
2/10 Horrible
Siobhan
Voyage en famille
31 oct. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Siobhan
Séjour de 3 nuits en octobre 2022
Réponse de Guest Relation le 31 oct. 2022
Afternoon Mr. Thompson, Thank you for taking the time to send your review and feedback. Whether good or bad, we always appreciate the input. We do apologize that your family had an unsatisfactory stay here with us. We are hoping that you would over-looked, while we are currently updating our exterior building. We do apologize for not informing your family. We will communicate with our inspector’s team on the item you mention, so that our guest services would be more aware of any new or on going transformation. We hope to see you again in the future.Thanks,Guest Relation
8/10 Bien
Regina
Voyage en couple
18 oct. 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Regina
Séjour de 5 nuits en octobre 2022
Réponse de Guest Relation le 31 oct. 2022
Afternoon Ms Regina,Thank you for taking you time to send a review of your stay. We are happy to hear your stay with us was indeed satisfactory. We would love to see you and your family come again.Thank you,Guest Relation
10/10 Excellent
Vern
Voyage en famille
17 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vern
Séjour de 3 nuits en octobre 2022
Réponse de Guest Relation le 31 oct. 2022
Good afternoon Vern,Thank you for taking you time to send a review of your stay. We are pleased to hear your stay, was an awesome time. We would love to see you and your family come again. Thanks,Guest Relation
8/10 Bien
Scott
13 oct. 2022
Scott
Séjour de 3 nuits en septembre 2022
8/10 Bien
Marcela
Voyage en famille
8 sept. 2022
Les points forts : Personnel et service
Les points faibles : Propreté
Marcela
Séjour de 2 nuits en septembre 2022
Réponse de Guest Relations le 12 sept. 2022
Good Afternoon Thank you for taking the time to send your review and feedback. Whether good or bad, we always appreciate the input. We hope to you again in the future.Guest Relations
8/10 Bien
Craig
Voyage en groupe
7 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It worked for our needs
Craig
Séjour de 3 nuits en septembre 2022
Réponse de Guest Relations le 12 sept. 2022
Good Afternoon Thank you for taking the time to send your review and feedback. Whether good or bad, we always appreciate the input. We do apologize for any inconvenience that had occurred during your stay. All condos have beginners package for each condo, not supplied for the entire stay. We have communicated with our inspector’s team on the items you mention in your review. We hope to see you again in the future.Guest Relations
8/10 Bien
James
Voyage en couple
6 sept. 2022
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en septembre 2022
Réponse de Guest Relations le 12 sept. 2022
Good Afternoon Thank you for taking the time to send your review and feedback. Whether good or bad, we always appreciate the input. We hope to see you again in the future.Guest Relations
8/10 Bien
Tania
Voyage en famille
5 sept. 2022
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Ok but not the greatest for the price
Tania
Séjour de 2 nuits en septembre 2022
Réponse de Guest Relations le 12 sept. 2022
Good Afternoon Thank you for taking the time to send your review and feedback. Whether good or bad, we always appreciate the input. We do apologize for any inconvenience that had occurred to you and your family. We have communicated with our Management team on the items you have mention. We hope to see you again in the future.Guest Relations
8/10 Bien
Joan
Voyage en famille
31 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joan
Séjour de 4 nuits en août 2022
Réponse de Guest Relations le 31 août 2022
Good Evening,Thank you for your feed back. We apologize for the inconvenience that you and your family have experience upon arrival. We are happy hear that Bryan was able to help you with the experience that had occurred. We hoped to see you and your family return for another visit.Thanks you,Guest Relations
6/10 Satisfaisant
Ricardo
Voyage en famille
22 août 2022
Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Family trip
Ricardo
Séjour de 2 nuits en août 2022
Réponse de Guest Relation le 23 août 2022
Thank you, for your feed back. When you have a chance if you could provide additional information based on your scoring, we would appreciate it. Detail information is important to us, so we can address and provide more better service to you and future guest(s). We invite you to revisit our property.Kind RegardsGuest Relation
6/10 Satisfaisant
Holly M
Voyage en famille
22 août 2022
Les points forts : Propreté, personnel et service, équipements
Holly M
Séjour de 2 nuits en août 2022
Réponse de Guest Relation le 23 août 2022
Good Morning Ms. HollyWe appreciate your feedback here and at our front desk. We apologize for this incidental that you and your family had occurred. We followed up on your report from the front desk, and to assure you that we have review and taken care of the situation. Guest Relation
10/10 Excellent
Lakesha
Voyage en couple
21 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lakesha
Séjour de 2 nuits en août 2022
Réponse de Guest Relation le 23 août 2022
We, Thank You, for your feedback. We are excited that your stay with Hilton Head Island Beach and Tennis was a pleasant stay. We would like to invite you and your family to visit us again in the future.Kind RegardsGuest Relation
10/10 Excellent
Iveta
Voyage en famille
16 août 2022
Les points forts : Personnel et service et confort de la chambre
Good place
Iveta
Séjour de 4 nuits en août 2022
Réponse de HHB&T le 17 août 2022
Thank you for your feedback Iveta. We appreciate you choosing Beach and Tennis for your stay.
10/10 Excellent
Voyageur vérifié
Voyage en famille
15 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en août 2022
Réponse de HHB&T le 17 août 2022
Thank you for your feedback. We appreciate you choosing Beach and Tennis for your stay.
6/10 Satisfaisant
raquel
Voyage en famille
1 août 2022
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
raquel
Séjour de 2 nuits en juillet 2022
Réponse de HHB&T le 8 août 2022
Thank you for your feedback Raquel. Can you provide additional information so that we can work on improving what you didn't like?
8/10 Bien
Kara
Voyage en famille
30 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kara
Séjour de 3 nuits en juillet 2022
Réponse de HHB&T le 8 août 2022
Thank you for your feedback Kara. We appreciate you choosing Beach and Tennis for your stay.
10/10 Excellent
Voyageur vérifié
Voyage en famille
29 juil. 2022
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2022
Réponse de HHB&T le 30 juil. 2022
Thank you for your feedback. So glad you enjoyed the Resort. We appreciate you choosing Beach and Tennis for your stay.
10/10 Excellent
Shelby
24 juil. 2022
Shelby
Séjour de 3 nuits en juillet 2022
Réponse de HHB&T le 25 juil. 2022
Thank you for your feedback Shelby. We appreciate you choosing Beach and Tennis for your stay.
8/10 Bien
Ron
Voyage en famille
23 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ron
Séjour de 6 nuits en juillet 2022
Réponse de HHB&T le 25 juil. 2022
Thank you for your feedback Ron. We're actually addressing the rudeness at the front desk today and will pass on your comments about Coconuts to our Food and Beverage leaders.
We appreciate you choosing Beach and Tennis for your stay.
6/10 Satisfaisant
Shanee
Voyage en famille avec de jeunes enfants, Voyage en famille
22 juil. 2022
Les points faibles : Personnel et service
Shanee
Séjour de 2 nuits en juillet 2022
Réponse de HHB&T le 22 juil. 2022
Thank you for your feedback Shanee. Evidently it wasn't made clear to you that you were not coming to a motel. You rented someone's condo. We are a vacation rental management company. Cleaning fees are charged to clean the unit when you are finished and we do not stock extra linens. The cleaning company provides those as part of the service. The bugs you were concerned about turned out to be sprinkles perhaps from someone's donut. We've addressed this with the cleaning company.
We appreciate you choosing Beach and Tennis for your stay.
8/10 Bien
Sharyon
Voyage en famille
18 juil. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Family vaca
Sharyon
Séjour de 2 nuits en juillet 2022
Réponse de HHB&T le 19 juil. 2022
Thank you for your feedback Sharyon. Sounds like you could have used a bit more space for your family. For your next stay, check out our website or give us a call. We do have 2 bedroom villas as well that may better suit your needs.
We appreciate you choosing Beach and Tennis for your stay.
10/10 Excellent
James
Voyage en famille
11 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 2 nuits en juillet 2022
Réponse de HHB&T le 16 juil. 2022
Thank you for your feedback James. We appreciate you choosing Beach and Tennis for your stay.