Enceinte de l’hébergement

Avis sur Anchor Hotel

3 out of 5
Anchor Hotel
John Martin Street, Haydon Bridge, Hexham, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 75 avis sur 251." "
Note des voyageurs de 8 (Bien), d’après 104 avis sur 251." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 251." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 251." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 251." "

8,0/10

Propreté

8,4/10

Personnel et service

8,0/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Daniel, Lausanne, Suisse

Les points forts : Propreté et personnel et service
très bon halte pour un court séjour. Confort sommaire et insonorisation inexistante mais le personnel est agréable, la terrasse au bord de la rivière et la nourriture sont bien sympas
Séjour de 2 nuits en mai 2018

10/10 Excellent

Kev

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was very friendly rooms we're nice great breakfasts
Séjour de 1 nuit en février 2024

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel and bar was really nice.. very friendly atmosphere was great
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Bernie

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
A bit like Fawlty Towers!
It was one night, the staff and owner are lovely and friendly and really want to do a good job. But the hotel is in dire need of investment and a good clean. The owner is lovely but seems like a fish out of water in this hotel. Does not feel like he has much experience in the hotel industry, can’t see this hotel surviving the winter.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Nice place but cold overnight, no heating on
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Ruth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay
Lovely stay, staff were brilliant. Thank you
Séjour de 1 nuit en décembre 2023

8/10 Bien

Marion

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

gary

Voyage d’affaires
Les points forts : Personnel et service
Pub was ok , no meals available in evening , Rooms abit dated Breakfast was amazing thou best scrambled eggs i have had in years
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

George

Les points faibles : Propreté et équipements
Budget hotel in every sense of the word. I had cobwebs hanging from the lamp in my bathroom, low wattage bulb in my room which made it dim and difficult to read or write. Owner well meaning but hapless. Breakfast day one I ordered at 7:25 and did not receive until over 40 mins later. I was the only person dining, they were not that busy but I guess they had to wait for the hen to lay the eggs. Next day breakfast service was supposed to start at 7:00 AM but they did not open until 7:30 AM with profuse apologies. I watched owner arrive in his car at 7:35 and get out with a bag of groceries. He came in and offered to make a full breakfast but given how long it took the day before I simply refused and had cereal and checked out. You really get the feeling that the owner is trying but way in over his head.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Lea

Séjour de 1 nuit en octobre 2023

8/10 Bien

George

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and pleasant staff
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

ARTHUR

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Good Value
Great value. Reasonably priced drinks and convenient location. It is very much a pub with accomodation and can be quite loud with music at weekends.possibly not the venue for a quiet romantic break but ideal for a good value base to visit the local area. Nice breakfast. Friendly staff always on hand.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Neil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Louise

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Badly let down by the mattress!
This hotel was very reasonably priced, so we didn't have high expectations, and were happy to put up with it being a bit tatty, we just wanted a cheap base to start off our trip around Northumberland...however, the one thing we didn't expect and couldn't put up with was the mattress - I actually didn't know mattresses that bad existed - there were springs poking out all over and it was almost impossible to sleep on - in the middle of the night, we actually considered sleeping on the floor and were only put off by the carpet being weirdly sticky in places. We'd booked for 2 nights, but left after the first one, bought an air bed and slept in the van - which was much more comfortable. if it wasn't for the mattress I would have given this hotel a reasonably good rating as I thought it was OK for the price - although the room was a bit tatty and in need of updating, the staff were friendly, the room was clean, and the breakfast was decent. The building actually has a ton of character and sits in a nice location - it could be lovely with a bit of a makeover. For the time being though - at least get new mattresses - people are throwing better ones in skips - you could probably get one for free!
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Donald

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Derek

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointing
Booked a one-night stay while in the area for business. Check-in was fine and I was shown to my room and informed about breakfast by the bar maid. The room (room 3) was mouldy and needs updating. Mattress was one of the most uncomfortable things I've slept on. Bathroom was covered in mould and black mildew in the shower. It was late and I was tired or I would have moved hotels. Breakfast was great in a nice light and airy room, friendly chef took my order and it was delivered shortly after. Can't complain about breakfast but the room was shocking. Won't be staying here again.
Séjour de 1 nuit en septembre 2023

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

8/10 Bien

Thomas

Voyage en couple
Les points forts : Équipements
A bit out dated could do with a refer
Séjour de 1 nuit en septembre 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Alan

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

P

Séjour de 1 nuit en septembre 2023

8/10 Bien

Martyn

Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Philip

Séjour de 1 nuit en septembre 2023

2/10 Horrible

David

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A poor excuse for a hotel
A complete nightmare of a hotel that I would not recommend to anyone. The only positive was that bedding was clean. The rooms on the surface lock clean, but there are cobwebs and dust everywhere, there is mould in the shower, also there is no tea making facilities in the rooms. The evening meal was a choice of two meals, which were badly cooked with my steak being covered in oil and burnt, and my fiancé meal being cold. We were kept awake till the early hours by people that had been in the bar outside drinking, fighting and generally being noisy, all around our car and other guests cars , with no one from the hotel staff (some including the owners living in the hotel) interested in moving them on or what damage they were causing ( in the morning my car had loads of broken glass from bottles etc around it ) Breakfast was very poor, my bacon was swimming in grease and looked like it had been cooked in a deep fat fryer, there was mould on the bread which we pointed out to the owner but wasn’t replaced. I know the owners are new and are from America, but I recommend that they hire a decent chef and not try to cook themselves, and sort the rooms out and firstly bring them up to date, the decor being a very poor eighties throwback, and supply the rooms with what guest expect to find kettles etc. Also sort out the rowdy elements that drink in the hotel bar, guests do not need to worry about their car etc being vandalised whilst in the hotel car park
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Alistair

.
Séjour de 1 nuit en août 2023

10/10 Excellent

tony

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Justyna

Séjour de 1 nuit en août 2023

8/10 Bien

Harshal

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en août 2023

2/10 Horrible

Diane

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Poor room condition !
We stayed here to attend a family wedding . Unfortunately I did not take any photos of this room . Let me start with no en-suite in room . Then a small sink in room with one small mirror let’s just say glad I didn’t need to style and dry my hair there was a squeezed up to the wardrobe . Window frame all rotten it’s wedge open does not close . Radiator loose hanging off wall . Ripped wallpaper . Desperate in need of modernisation. Nice Bar friendly staff. Rooms should be closed until re burnished .
Séjour de 1 nuit en août 2023

4/10 Médiocre

Michael

Séjour de 3 nuits en août 2023

4/10 Médiocre

Peter

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
You can easily find somewhere better
This was a terrible weekend. The bedroom was very down at heal. The shower was dirty and in need of serious maintenance. Window could only stay open by wedging a book ( bible!) In the gap. No restaurant service and a poor breakfast. Then to top it all we didn't get a refund as we only stopped 2 nights instead of 3. Not even any response from the hotel to Hotels.com who we booked through or direct email from us.
Séjour de 3 nuits en juillet 2023

8/10 Bien

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
an interesting building with a rich history overlooking a beautiful old bridge very conveniently located to visit the roman wall and forts. The new owners Jim and Susan who are upgrading the building are most hospitable, welcoming, friendly and helpful.
Séjour de 1 nuit en juillet 2023

8/10 Bien

James

Les points forts : Propreté
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Paris

Voyage en couple
Les points forts : Propreté et personnel et service
Stopped here for one night on our travels, staff were dressed in a “zombie apocalypse” theme so was really random when we arrived 😂 Super lovely staff though, room was okay but was a bed for the night. Breakfast was alright.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Colin

Les points forts : Personnel et service
Nice stay , look forward to returning
Owner had only just taken over days before our visit so some things were a bit unorganised . However overall it was a good stay , loved the location and area.Room was ok , could do with an upgrade but fine for the price. Breakfast was good , lots of choice.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Michael

Séjour de 1 nuit en juillet 2023

8/10 Bien

Konstantin

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Adrian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

2/10 Horrible

Kay

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed
Very disappointing stay. Very tired needs lots of things doing to it to bring it up to a standard. Bed squeaked if you moved, bathroom door hit the toilet seat when you opened it, shower door broken, paper cups for your tea/coffee, paper plate for your toast.cob webs over the windows. Would not return.
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Jackie

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Carlos, Darmstadt

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Totally confused Receptionist. Claiming only one room of two booked, at much higher rate. Claiming all Expedia's fault. No, it wasn't. Their Reservation was clear, 2 doubles with bath and breakfast. So the 2nd room was freed with shared bathroom and both pretty battered. Expedia had already charged for both ordered rooms, hotel wanted to further charge, which I rejected. Beautiful area, also hotel location at the river bridge and parking. Look for another accomodation. Not worth the hassle.
Séjour de 1 nuit en juin 2023

10/10 Excellent

Claire

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stunning location, comfy room, friendly staff, good breakfast. Will stay again.
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Alan

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

8/10 Bien

Harvey

Séjour de 1 nuit en juin 2023

8/10 Bien

Charles

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Derrick

Séjour de 3 nuits en juin 2023

10/10 Excellent

L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff were fantastic. The room was clean and spacious . The location is spectacular and the Anchor hotel is a very highly recommended place to stay. I will happily stay here again.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Susan

Séjour de 1 nuit en mai 2023