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Avis sur The Charleston Inn

3 out of 5
The Charleston Inn
755 North Main Street, Hendersonville, NC

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 352 avis sur 413." "
Note des voyageurs de 8 (Bien), d’après 48 avis sur 413." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 413." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 413." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 413." "

9,8/10

Propreté

10/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Joris

Séjour de 1 nuit en avril 2024
Réponse de A Harbison le 21 mai 2024
Thank you for staying with us, Joris!We loved having you as our guest, can't wait until your return visit.

10/10 Excellent

Kristin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful Inn. We had a nice stay, felt like home!
Séjour de 1 nuit en avril 2024
Réponse de A Harbison le 29 avr. 2024
Thank you, Kristin!We loved having you as our guest and so delighted to hear it felt like home here.Come back soon!

10/10 Excellent

RandiElyse

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very lovely establishment! So comfortable! Charming decor and very tastefully done. Best sleep
Séjour de 1 nuit en avril 2024
Réponse de A Harbison le 12 avr. 2024
Thank you, Randi We have loved having you as our guest and delighted to hear everything was exceptional during your stay with us.Come back soon!

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very accommodating! Beautiful location!
Séjour de 2 nuits en mars 2024
Réponse de A Harbison le 26 mars 2024
Thank you, Mary!We loved having you stay with us and glad everything worked out so you could enjoy our beautiful location. Come back soon!

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de A Harbison le 25 mars 2024
Thank you, KellyWe enjoyed having you as our guest and looking forward to the next visit with us!

4/10 Médiocre

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Overall, the place is in good condition considering it is 150 years old. We stayed in early March. The heating system is steam, with radiators throughout. If you have ever experienced noisy steam pipes, you'll know what I am talking about. These were the loudest, most random pipes I have ever heard. It would go on for almost 10 minutes, about 3 times during the night. The other noise problem was the street. The windows are 150 years old, as well. No insulation from the moderate to loud vehicles. We have stayed at The Wavery next door, at least 3 times without these experiences. Needless to say, it was a rough night. We love old homes. This adventure was just a little rough.
Séjour de 1 nuit en mars 2024
Réponse de A Harbison le 15 mars 2024
Thank you, John for your honest opinion of The Charleston Inn!When you booked your reservation it wasn't through us(Expedia-they don't know the Inn like the staff/owners) because we could have explained the age of home, location between two streets and all its quirts. We would have found a more suitable quiet room for you to relax but instead, you gave us a 2 review complaint only about our Inn, you failed to mention the amazing social hour with drinks/snacks, scrumptious Arabellas breakfast, location of downtown and wonderful staff. Best wishes to your future!

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely recommend
Excellent experience. This trip was last minute and I was able to secure a room. I was concerned about late check in after a horrible experience at another hotel, but the lady I spoke to on the phone was very friendly and kind and was able to accommodate us for when we arrived. The inn is in excellent condition to be roughly 140 years old and was very comfortable. You get a good bit of your money back just in food vouchers and it's all in walking distance so it was an all around great experience. We plan on returning in the summer at some time.
Séjour de 2 nuits en mars 2024
Réponse de Alicia Harbison le 11 mars 2024
Thank you, James!We loved having you stay with us and so glad to hear your experience was excellent. When I spoke with you on the phone, I wanted to assure you the safety of our guest is important. Happy to read the food vouchers were a hit and the location was wonderful. Can't wait to see you this summer!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice quiet place. Lots of history in this house.
Séjour de 1 nuit en février 2024
Réponse de A. Harbison Front Desk Manager le 23 févr. 2024
Thank you, John!We're happy you chose to stay with us on your trip to Hendersonville and hope everything was delightful during the visit.

10/10 Excellent

John A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de A Harbison le 9 janv. 2024
Thank you, John!We loved having you as our guest and always look forward to your return visit with us.Many blessings in 2024!

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
Very friendly! Very clean!
Séjour de 1 nuit en décembre 2023
Réponse de A Harbison le 4 janv. 2024
Thank you, Elizabeth, loved having you stay with us!

10/10 Excellent

Lee

Séjour de 1 nuit en décembre 2023
Réponse de A Harbison le 1 janv. 2024
Thank you, Lee!We loved having you as our guest and looking forward to your next visit with us. Happy 2024!!

10/10 Excellent

Ed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
How festive it was decorated for Christmas. Made us feel like we were in a hallmark movie
Séjour de 1 nuit en décembre 2023
Réponse de Alicia H. le 15 déc. 2023
Thank you, Ed!We loved hearing the Christmas decorations made you feel like your in a Hallmark movie.

10/10 Excellent

Carol

Séjour de 1 nuit en décembre 2023
Réponse de Alicia H. le 15 déc. 2023
Thank you, Carol!We loved having you as our guest, come back soon.

10/10 Excellent

Jaye, New York

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property, proprietors top notch. I didn’t like our mattress bolstering and linens, easily remedied but the pillow top was split, dividing a queen bed.
Séjour de 1 nuit en novembre 2023
Réponse de Kathy le 30 nov. 2023
Thank you Jaye for staying with us. We are so happy you enjoyed your time with us and hope to see you again soon!

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property! Great owners!
Séjour de 3 nuits en novembre 2023
Réponse de Kathy le 30 nov. 2023
Thank you Stephanie!

10/10 Excellent

Jennifer

Séjour de 4 nuits en novembre 2023
Réponse de A Harbison le 27 déc. 2023
Thank you, Jennifer! We loved having you as our guest and look forward to your next visit with us.

10/10 Excellent

Sandi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed for three nights during Thanksgiving 2023. The house was charming and the Inn Keepers were amazing. Very friendly and tried to make sure you had everything you needed for a comfortable stay. My only complaint would be the noisy radiators and the light shining into the rooms. I remedied this with an eye mask and ear plugs. The bed was super comfortable.
Séjour de 3 nuits en novembre 2023
Réponse de Kathy le 28 nov. 2023
Thank you Sandi for your review. It was so nice to meet you and that you enjoyed your stay with us. Our house was built in 1880 and still have characteristic of the past such as the original radiators and the stained glass transom above 4 of the bedroom doors. We hope to see you on a return visit!

10/10 Excellent

Charlsie

Les points forts : Propreté
Séjour de 2 nuits en novembre 2023
Réponse de Alicia H. le 10 nov. 2023
Thank you, Charlise!We enjoyed having you as our guest and look forward to your next visit with us.

8/10 Bien

Theodore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice but noisy
Everyone was very nice. We were there for two nights. The good parts were the breakfasts and the 4-6 wine and beer and hors deuerves along with a very good guitarist/singer. The not so good part was we were in a front room right on Main St. in a double bed. It was very noisy a lot of the night as the hospital, police and fire stations are in very near proximity. 😕
Séjour de 2 nuits en octobre 2023
Réponse de Alicia H. le 27 oct. 2023
Thank you, Theodore!We're so pleased you choose to stay with us and enjoyed the social hour. Sorry to hear about the noise in front of the Inn. Unfortunately, you had booked the cheapest & smallest room in the front of house.Hope to see you in the future!

10/10 Excellent

James, Orlando

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Charleston Inn is a wonderful historic B&B in downtown Hendersonville. The owners, Tommy & Kathy Crowder were welcoming and friendly. The location couldn't be better for exploring all the shops and restaurants on Main Street. The room was spacious and comfortable with a king bed and attached bathroom. Breakfast each day was delicious. I will book again on any future trip to Hendersonville.
Séjour de 3 nuits en octobre 2023
Réponse de Alicia H. le 27 oct. 2023
Thank you, James!We loved having you as our guest and glad you enjoyed the beautiful amenities of the Inn. Hendersonville is a wonderful place and hope to see you in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This was our second time to stay here. Always very nice and easy walking to a beautiful downtown area.
Séjour de 1 nuit en octobre 2023
Réponse de Alicia H. le 25 oct. 2023
Thank you for staying with us again, looking forward to the next visit!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Terrific B&B- exceeds expectations!
Wonderful hosts and a beautiful house within walking distance to town. Highly recommend staying here!
Séjour de 1 nuit en octobre 2023
Réponse de Alicia H. le 24 oct. 2023
Thank you, Robert!We enjoyed having you as our guest and so pleased everything was delightful during your stay.Can't wait to see you again and some of your friends!

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en octobre 2023
Réponse de Alicia H. le 17 oct. 2023
Thank you, William!We enjoyed having you as our guest and look forward to the next visit.

10/10 Excellent

Aimee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great family atmosphere!
Séjour de 2 nuits en octobre 2023
Réponse de Kathy le 16 oct. 2023
Thank you Aimee for staying with us! We are so pleased you enjoyed your stay with us we hope to see you on a return visit!

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Alicia H. le 13 oct. 2023
Thank you, Janet!Can't wait until your next visit with us.

10/10 Excellent

Dan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hosts were great! Delightful place to stay!
Séjour de 3 nuits en octobre 2023
Réponse de Alicia H. le 27 oct. 2023
Thank you, Dan!We enjoyed having you as our guest and look forward to the next visit.

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Inn was super clean and just steps away from Downton Hendersonville.
Séjour de 1 nuit en octobre 2023
Réponse de Kathy le 9 oct. 2023
Thank you Lisa! We are so happy you enjoyed your time with us. Hope to see you again soon!

6/10 Satisfaisant

Stephen

Voyage en couple
Les points forts : Propreté et personnel et service
Proprietors were terrific. Breakfasts were excellent. The charm of antiques was nice. Very nice towels and really good water pressure in shower. But, practical inconveniences were a bit much. No heat in bathroom. Very cheap shower unit. Inadequate dresser space. Very small bedroom. If you loved great grandma's house, you will love this place. Otherwise....
Séjour de 2 nuits en octobre 2023
Réponse de Kathy le 9 oct. 2023
Thank you for staying with us. I wish you have told us while you were staying with us that you were unhappy. It is hard for us to make your stay better after you leave. Some of our rooms are on the smaller side due to the age of our Inn (1880). We do have king suites and larger queen available.

10/10 Excellent

Karin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place in a good location. The staff was friendly and really tried to make you feel comfortable and welcome. Breakfast was yummy!
Séjour de 2 nuits en octobre 2023
Réponse de Kathy le 9 oct. 2023
Hi Karin......Thank you for your review. We are so happy your enjoyed your stay with us and breakfast. Hope to see you again soom!

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the family that runs this B&B!!
Séjour de 2 nuits en octobre 2023
Réponse de Alicia H. le 4 oct. 2023
We loved having you as our guest and can't wait next time!

10/10 Excellent

Ella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful getaway! The inn is beautiful and the owners were friendly and serve well!
Séjour de 5 nuits en septembre 2023
Réponse de Kathy le 3 oct. 2023
Thank you Ella! We are so happy you enjoyed your time with us. We hope to see you on a return visit!

10/10 Excellent

Daniel

Séjour de 1 nuit en septembre 2023
Réponse de Kathy le 20 oct. 2023
Thank you Daniel. We are so happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Crystal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Kathy le 25 sept. 2023
Thank you Crystal! We are so happy you enjoyed your stay with!

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location and wonderful owners
Séjour de 2 nuits en septembre 2023
Réponse de Kathy le 18 sept. 2023
Thank you Richard for your review! We are so happy you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Joan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the second time I have stayed here and it is so lovely. Very clean and very nice staff. I highly recommend staying here.
Séjour de 1 nuit en septembre 2023
Réponse de Kathy le 17 sept. 2023
Thank you Joan! We love our return guest. recommending other to stay with us is the greatest compliment we can receive. Hope to see you again soon!

10/10 Excellent

Bernard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice, walking to town businesses and Resturant’s was easy. Seating spaces where very nice, inside and out and clean . Always nice guests at B&B properties.
Séjour de 1 nuit en septembre 2023
Réponse de A. Harbison le 16 sept. 2023
Thank you, Bernard!We loved having you stay with us and pleased everything was spectacular during your visit.Come back soon!

8/10 Bien

Ann

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2023
Réponse de Kathy le 25 août 2023
Thank you Ann for your review! We hope to see you on a return visit. Good luck with your seminar.

8/10 Bien

Baird

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en août 2023
Réponse de Kathy le 22 août 2023
Thank you for your review! We are happy you enjoyed your tie with us!

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Inn was beautiful and the hosts were outstanding. We loved the close proximity for walking into town for restaurants and shops.
Séjour de 2 nuits en août 2023
Réponse de Kathy le 22 août 2023
Thank you Lisa For your review! We are so happy you enjoyed your time at the Inn and Hendersonville. Hope to see you again soon!

10/10 Excellent

Eduardo

It’s a charming property that is well-taken-care-of and maintained. The owners are attentive and caring. The Charleston Inn is also located near Main Street, with many stores and restaurants.
Séjour de 1 nuit en août 2023
Réponse de Kathy le 12 août 2023
Thank you Eduardo for your review! We are so happy you enjoyed your stay with us and we hope to see you on a return visit!

10/10 Excellent

Michael

Séjour de 1 nuit en août 2023
Réponse de A. Harbison le 26 août 2023
Thank you, Michael for staying with us!

10/10 Excellent

Ken

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff went out of their way to make us welcomed and comfortable. Food was delicious. Easy access to downtown. Will book this accommodation again.
Séjour de 1 nuit en août 2023
Réponse de A. Harbison le 5 août 2023
Thank you, Ken!We enjoyed having you as our guest and so pleased to hear you loved the delicious food & location of downtown.Come back soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful!
This was the sweetest place to stay. Close to downtown (walking distance), comfortable, clean and the owners are so hospitable! The breakfast was also very good! I wish we could have stayed longer.
Séjour de 1 nuit en juillet 2023
Réponse de A. Harbison le 31 juil. 2023
Thank you for staying with us!We love our guest and so pleased to hear the breakfast, location and room was amazing during your visit.Come back soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charleston inn
This is a very nice B&B. Breakfasts were delicious and the staff was very kind. Our room was exceptionally spacious (more like a suite), although I don't know if all rooms are that big.
Séjour de 2 nuits en juillet 2023
Réponse de A. Harbison le 31 juil. 2023
Thank you for staying with us!We enjoyed having you as our guest & so pleased to hear the breakfast was delightful and your room was spacious.We have 3 suite rooms located on the 3rd floor!

10/10 Excellent

Greg

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful!
Séjour de 1 nuit en juillet 2023
Réponse de Kathy le 30 juil. 2023
Aww.....Thank you Greg! We are so happy your stay was wonderful! Please come visit with us again soon!

10/10 Excellent

Casey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!
Amazing spot in Hendersonville. The owners couldn't have been nicer. While they have a no kids policy, they graciously waived this policy for us as we were dropping our daughter off at a nearby Summer camp. Awesome stay and will stay there again without hesitation.
Séjour de 2 nuits en juillet 2023
Réponse de Brynna le 25 juil. 2023
Thank you, Casey! We loved having you as our guest. We're happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Charleston Inn - highly recommend!
We can't say enough about how exceptional The Charleston Inn is. The owners and their staff are very friendly, personable, and professional, and make you feel very welcome and comfortable. Food is excellent. The inn is beautiful and furnished perfectly. Our suite was very comfortable and inviting. Everything about our stay there was perfect.
Séjour de 2 nuits en juillet 2023
Réponse de Kathy le 22 juil. 2023
Thank you Frank for your kind review. It makes us so happy that you enjoyed your stay with us and that you would recommend us to other. We hope to see you on another visit!

10/10 Excellent

Lynn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our stay here was excellent. Tommy and Kathy are amazing hosts and we will definitely stay at the Inn again when in the area.
Séjour de 3 nuits en juillet 2023
Réponse de Brynna le 18 juil. 2023
Thank you Lynn for your review! We are so glad you enjoyed our inn! Hope to see you again soon!

10/10 Excellent

Wayne

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathy and Don were great hostesses and hosts.
Séjour de 2 nuits en juillet 2023
Réponse de Kathy le 13 juil. 2023
Thank you Wayne for your review! We are so pleased you enjoyed your stay with us. We hope to see you on a return visit!

10/10 Excellent

Karen

Séjour de 1 nuit en juillet 2023
Réponse de A. Harbison le 31 juil. 2023
Thank you, Karen!We loved having you as our guest and hope to see you soon.