Réservez un hôtel avec une piscine à Headlam

« The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

« L'hôtel est très propre et le personnel vraiment très accueillant et efficace. J'ai vu un couple avec 2 grands chiens et cela ne paraissait pas poser de problème. »

« We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

« Fabuleux hôtel avec de grandes chambres confortables, une piscine, un spa ; en plein cœur de Durham. Personnel attentionné. Hâte de revenir. »

« Très bon accueil, personnel très professionel très bon restaurant isolation de la chambre déplorable, on entends tous les bruits de la chambre d'à coté lit pas confortable »