Réservez un hôtel avec une piscine à Darlington

« We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

« Pleasant stay. Breakfast could be better »

« Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel...

« Never stay again over priced Low Quality And not free parking as last 10 years »

« First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...

« Très bon accueil, personnel très professionel très bon restaurant isolation de la chambre déplorable, on entends tous les bruits de la chambre d'à coté lit pas confortable »

« L'hôtel est très propre et le personnel vraiment très accueillant et efficace. J'ai vu un couple avec 2 grands chiens et cela ne paraissait pas poser de problème. »