Avis
8,2
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
8,0/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
5,0/10
Écoresponsabilité
Avis
14 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019
Réponse de LReis le 6 oct. 2019
Thank you for taking the time to share your review. We are glad to know our team was able to find you an alternative accommodation that best suited your expectations and we are hopeful for your return
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
23 juil. 2019
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
Réponse de LReis le 26 juil. 2019
Merci d'avoir pris le temps de partager votre avis. Nous nous excusons pour le désagrément de voir votre famille séparée dans cinq salles différentes et pour le manque de courtoisie que la sécurité vous a montré, à vous et à votre famille, au cours de ce qui aurait dû être une activité remplie de plaisir. Malgré les inconvénients, j'espère que vous rentrerez chez vous avec de merveilleux souvenirs et que nous aurons peut-être une autre occasion de vous accueillir un jour de plus.
8/10 Bien
Ludovic
2 oct. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour parfait
Ludovic
Séjour de 5 nuits en septembre 2017
Aloha Ludovic,
Thank you for taking the time to share your review. We hope you enjoyed your stay with us at the Aston at Papakea Resort and look forward to welcoming you back again.
Mahalo
10/10 Excellent
Tessa
28 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tessa
8/10 Bien
Voyageur vérifié
22 nov. 2014
Les points faibles : Infrastructures et conditions de l’hébergement
Voyageur vérifié
8/10 Bien
ANGELETSAM
2 nov. 2013
Les points forts : Propreté, personnel et service, confort de la chambre
Très sympa
ANGELETSAM
8/10 Bien
Emma & Julien, Paris
1 oct. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre confortable et bon emplacement!
Emma & Julien
10/10 Excellent
Voyageur vérifié
20 sept. 2011
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Aston at Papakea resort.
Voyageur vérifié
10/10 Excellent
Claudy, Québec, Canada
12 juin 2011
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aston Papakea resort à Lahaina, Maui, Hawai
Claudy
10/10 Excellent
A, Proche Paris
24 août 2009
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolument Sublime
A
2/10 Horrible
Edison
Voyage en couple
27 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Edison
Séjour de 4 nuits en mars 2024
Réponse de Kelly Coppock le 2 avr. 2024
Dear Edison,Mahalo for taking the time to share the review. We certainly understand your concern and would have loved to help you with the issues you’ve faced had you booked directly with us. Since the reservations were made at a privately owned unit, we recommend reaching out to them to make sure your concerns are addressed. We hope you book directly with us the next time you plan for a vacation so we can ensure a seamless experience.With Aloha,Kelly Coppock General Manager
10/10 Excellent
Kimberly
25 mars 2024
Kimberly
Séjour de 7 nuits en mars 2024
Réponse de Aston at Papakea le 16 avr. 2024
Aloha Kimberly! Thank you very much for taking your time to rate your stay! We are so glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo.
8/10 Bien
sopheak
Voyage en famille
25 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
sopheak
Séjour de 6 nuits en mars 2024
Réponse de Aston at Papakea le 16 avr. 2024
Aloha Sopheak! Thank you very much for taking your time to rate us. We are glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo,Aston at Papakea Resort
10/10 Excellent
Letitia
Voyage en groupe
14 nov. 2023
Les points forts : Propreté et confort de la chambre
Letitia
Séjour de 7 nuits en novembre 2023
Réponse de Aston at Papakea le 27 nov. 2023
Aloha Letitia! Thank you very much for taking your time to rate us. We are glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo.
8/10 Bien
Jasmeet
4 août 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Jasmeet
Séjour de 5 nuits en juillet 2023
Réponse de Aston at Papakea le 4 août 2023
Aloha Jasmeet! Thank you very much for taking your time to rate us. We are glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo.
8/10 Bien
Tara
28 juil. 2023
Les points forts : Propreté et confort de la chambre
Tara
Séjour de 5 nuits en juillet 2023
Réponse de Aston at Papakea le 28 juil. 2023
Aloha Tara! Thank you very much for taking your time to rate us. We are glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo.
8/10 Bien
Kimberly
20 juil. 2023
Kimberly
Séjour de 6 nuits en juillet 2023
Réponse de Aston at Papakea le 21 juil. 2023
Aloha Kimberly! Thank you very much for taking your time to rate us. We are glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo.
8/10 Bien
Christine
12 juil. 2023
Christine
Séjour de 4 nuits en juillet 2023
Réponse de Aston at Papakea le 4 août 2023
Aloha Christine! Thank you very much for taking your time to rate us. We are glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo.
10/10 Excellent
Thomas
Voyage en famille
8 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Thomas
Séjour de 8 nuits en juin 2023
Réponse de Aston at Papakea le 17 juil. 2023
Aloha Thomas! Thank you very much for your wonderful review. We are so glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo.
8/10 Bien
William
26 juin 2023
William
Séjour de 4 nuits en juin 2023
Réponse de Aston at Papakea le 17 juil. 2023
Aloha William! Thank you very much for your wonderful review. It would be our pleasure to welcome you again in the future! Mahalo.
10/10 Excellent
denise
24 juin 2023
denise
Séjour de 7 nuits en juin 2023
Réponse de Aston at Papakea le 17 juil. 2023
Aloha Denise! Thank you very much for your wonderful review. We are so glad you enjoyed your stay with us. It would be our pleasure to welcome you again in the future! Mahalo.
10/10 Excellent
Guy, San ramon
9 mai 2023
Guy
Séjour de 7 nuits en avril 2023
Réponse de Aston at Papakea le 10 juin 2023
Aloha Guy! Thank you very much for your wonderful review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
6/10 Satisfaisant
Meredith
8 mai 2023
Meredith
Séjour de 8 nuits en avril 2023
Réponse de Lyn Molina le 7 juin 2023
Dear Meredith,Mahalo for taking the time to review your stay. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Lyn MolinaGeneral Manager
8/10 Bien
Jessica
7 mai 2023
Les points forts : Propreté et confort de la chambre
Jessica
Séjour de 6 nuits en avril 2023
Réponse de Aston at Papakea le 7 mai 2023
Aloha Jessica! Thank you very much for rating us. Hope you had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
8/10 Bien
Annie Lam
6 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Annie Lam
Séjour de 5 nuits en avril 2023
Réponse de Aston at Papakea le 7 mai 2023
Aloha Annie Lam! Thank you very much for rating us. Hope you had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
6/10 Satisfaisant
frank niewiadomski, KATHERINE NIEWIADOMSKI, INDIGO
Voyage en famille
1 avr. 2023
Les points forts : Équipements
frank niewiadomski, KATHERINE NIEWIADOMSKI, INDIGO
Séjour de 7 nuits en mars 2023
Réponse de Aston at Papakea le 4 avr. 2023
Aloha Katherine, thank you for sharing your review. Your valuable feedback is also greatly appreciated as it helps us to improve our guest experience, and we will share your comments with our management and owners of the units. We apologize for any inconveniences you encountered but hope to welcome you again in the future. Mahalo.
8/10 Bien
Heino
Voyage en famille
24 mars 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Heino
Séjour de 7 nuits en mars 2023
Réponse de Aston at Papakea le 26 mars 2023
Aloha Heino! Thank you very much for your review. Wee apologize for the inconvenience of the bed. However, we are so glad you enjoyed a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
8/10 Bien
cheryl
18 mars 2023
cheryl
Séjour de 19 nuits en février 2023
Réponse de Aston at Papakea le 22 avr. 2023
Aloha Cheryl! Thank you very much for rating us. Hope you had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
10/10 Excellent
John
Voyage en famille
14 mars 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
John
Séjour de 3 nuits en mars 2023
Réponse de Aston at Papakea le 14 mars 2023
Aloha John! Thank you very much for your wonderful review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
10/10 Excellent
Robert
5 mars 2023
Les points forts : Propreté et confort de la chambre
Robert
Séjour de 9 nuits en février 2023
Réponse de Aston at Papakea le 6 mars 2023
Aloha Robert! Thank you very much for your wonderful review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
6/10 Satisfaisant
Guy
Voyage en couple
4 mars 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Guy
Séjour de 10 nuits en février 2023
Réponse de MJ le 4 mars 2023
Aloha and thank you for sharing your review. Your valuable feedback is also greatly appreciated as it helps us to improve our guest experience, and we will share your comments with our management. We apologize for any inconveniences you encountered but hope to welcome you again in the future. Mahalo.
6/10 Satisfaisant
Charlene
Voyage en couple
3 mars 2023
Les points forts : Propreté
Les points faibles : Équipements
Charlene
Séjour de 6 nuits en février 2023
Réponse de MJ le 4 mars 2023
Aloha and thank you for taking the time to share your review. We are very sorry to hear that your overall stay was less than exceptional and apologize for the state in which you found your room. We appreciate your valuable feedback as it allows us to continually improve. We hope to welcome you for a more enjoyable stay in the future. Mahalo.
8/10 Bien
Susan
21 févr. 2023
Les points forts : Propreté et confort de la chambre
Great get away
Susan
Séjour de 5 nuits en février 2023
Réponse de Aston at Papakea le 22 févr. 2023
Aloha Rowena Balleza! Thank you very much for taking time to rate us. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
10/10 Excellent
Flavia
Voyage en couple
21 févr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Flavia
Séjour de 10 nuits en février 2023
Réponse de Aston at Papakea le 22 févr. 2023
Aloha Flavia! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
10/10 Excellent
Judith A
Voyage en famille
17 janv. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Judith A
Réponse de Aston at Papakea le 18 janv. 2023
Aloha Judith A, Thank you for taking your time to rate us and leave a review. We are glad that you and your family have enjoyed your stay with us. We can't wait to welcome you back to Papakea Resort. Mahalo!
6/10 Satisfaisant
TA MING
12 janv. 2023
TA MING
Réponse de MJ le 13 janv. 2023
Hello Ta Ming. Thank you for sharing your review with us. We are disappointed to learn that your accommodations were less than satisfactory and apologize for the areas in which we failed to comfortably meet your needs. Your valuable feedback is appreciated as it helps us to know how to best improve, and we do hope for another opportunity to provide you with a wonderful vacation here at Aston at Papakea that we are dedicated to providing for our guests.
6/10 Satisfaisant
Greg
Voyage en famille avec de jeunes enfants
7 janv. 2023
Les points forts : Équipements
Les points faibles : Propreté
Greg
Réponse de Aston at Papakea le 7 janv. 2023
Aloha Greg, we apologize for the inconvenience. We wished you reported your issues with the room with us during your stay so we can try our best to make it right for you. Apart from the unit, we hope you made some great memories on the property and on the island of Maui. Mahalo.
8/10 Bien
Douglas Leroy
3 janv. 2023
Douglas Leroy
Réponse de Aston at Papakea le 22 avr. 2023
Aloha Douglas! Thank you very much for rating us. Hope you had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.
2/10 Horrible
Yang
Voyage en famille
30 déc. 2022
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Yang
Réponse de Aston at Papakea le 31 déc. 2022
Aloha Yang, we apologize for the inconvenience. We wished you reported your issues with the room with us during your stay. Apart from the unit, we hope you made some great memories on the property and on the island of Maui. Mahalo.
6/10 Satisfaisant
yakov
Voyage en famille
5 déc. 2022
Les points forts : Propreté
Les points faibles : Équipements
yakov
Réponse de Aston at Papakea le 5 déc. 2022
Aloha Yakov, so sorry to hear that you were not satisfied with our property and services. Papakea used to have sandy beaches but mother nature decided to take it away from us, which we cannot do anything about. Even though there are no restaurants on our property, but there are many options right across the street, down the road, food trucks nearby. The housekeeping fee is not for services during your stay. It is called Checkout Cleaning Fee, as to cleaning your unit for the next arrival after you checkout. Mahalo.
8/10 Bien
Michael
Voyage en famille
29 oct. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Michael
Séjour de 7 nuits en octobre 2022
Réponse de LReis le 1 nov. 2022
Aloha Michael, We are glad you enjoyed your stay with us and taking the time to share your review. We will take into consideration of the comments your provided for improvement. Mahalo
8/10 Bien
Christy Michelle
Voyage en couple
19 oct. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Christy Michelle
Séjour de 8 nuits en octobre 2022
Réponse de LReis le 26 oct. 2022
Aloha Christy Michelle, Thank you for taking the time to share your review. We are glad to know you enjoyed our location and beautiful view. We look forward to the opportunity to welcome you back.Mahalo
10/10 Excellent
Christine
14 sept. 2022
Les points forts : Propreté
Christine
Séjour de 3 nuits en septembre 2022
Réponse de Aston at Papakea le 14 sept. 2022
Aloha Christine, Thank you for sharing your review. We are glad to hear that you enjoyed your time with us. We hope to have the opportunity to welcome you back again on your next visit to Maui. Mahalo.
10/10 Excellent
Patricia
21 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Patricia
Séjour de 4 nuits en juillet 2022
Réponse de Aston at Papakea le 18 janv. 2023
Aloha Patricia, Thank you for taking your time to rate us. We hope to have the opportunity to welcome you back again on your next visit to Maui. Mahalo.
8/10 Bien
Ariel, Foster City
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
16 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ariel
Séjour de 7 nuits en avril 2022
Réponse de Aston at Papakea le 16 juil. 2022
Aloha Casey Renee, Thank you for sharing your review and returning to stay at the Papakea multiple times. We are glad to hear that you enjoyed your time with us. We hope to have the opportunity to welcome you back again on your next visit to Maui. Mahalo.
8/10 Bien
Casey Renee
Voyage en famille
30 juin 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Casey Renee
Séjour de 7 nuits en juin 2022
Réponse de LReis le 1 juil. 2022
Aloha Casey Renee,
Thank you for sharing your review and returning to stay at the Papakea for the second time. Although we have no restaurant on property, our location is central to many eateries within walking distance. We wish we were made aware of the bug issue in your unit to assist you while you were here. We hope you enjoyed the rest of your time with us and we look forward to welcoming you again in the future.
6/10 Satisfaisant
saundra
Voyage en couple
27 juin 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
saundra
Séjour de 5 nuits en juin 2022
Réponse de Aston at Papakea le 27 juin 2022
Aloha Mrs. Saundra, We wish we were made aware of your dissatisfaction of A208 while you were here. We would have found an alternative accommodation for your stay to ensure your comfort. We greatly apologize for the inconvenience and hope you enjoyed the rest of your stay otherwise. Mahalo
6/10 Satisfaisant
Kenneth
Voyage en famille avec de jeunes enfants
23 juin 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kenneth
Séjour de 7 nuits en juin 2022
Réponse de LReis le 23 juin 2022
Aloha Mr. Kenneth,
We wish we were made aware of your dissatisfaction while you were here. We would have found an alternative accommodation for your stay to ensure your comfort. We greatly apologize for the inconvenience and hope you enjoyed the rest of your stay otherwise.
Mahalo
10/10 Excellent
Kelly P
Voyage en couple
7 juin 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kelly P
Séjour de 7 nuits en mai 2022
Réponse de Aston at Papakea le 7 juin 2022
Aloha Kelly, Thank you for taking the time to share your review. We apologize for the inconvenience with the AC. We hope you and your family enjoyed your stay and all that Maui has to offer. We hope to welcome you again. Mahalo
10/10 Excellent
Stephanie
Voyage en famille
20 avr. 2022
Les points forts : Propreté et confort de la chambre
Papakea is great
Stephanie
Séjour de 8 nuits en avril 2022
Réponse de LReis le 2 mai 2022
Aloha Stephanie,
We are glad to hear that you enjoyed your time with us. We hope to have the opportunity to welcome you back again on your next visit to Maui.
Mahalo