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Avis sur Wequassett Resort and Golf Club

5 out of 5
Wequassett Resort and Golf Club
2173 Route 28, Harwich, MA

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 147 avis sur 191." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 191." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 191." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 191." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 191." "

9,6/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2019
Réponse de jcwillis le 21 août 2019
Thank you for your excellent rating. We are pleased that you enjoyed the resort.

10/10 Excellent

hugo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Mariusz, Los Angeles

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de gthulander le 21 mai 2024
Dear Mariusz,Thank you for your review. We are sorry to see that you had an average experience. Please feel free to contact us if there is any additional feedback that you would like to share.Sincerely,Gary S. ThulanderArea Managing Director

4/10 Médiocre

Diane, Ashburn

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The rooms were dated, noisy and musty smell.
Séjour de 2 nuits en mai 2024
Réponse de jcwillis le 6 mai 2024
Dear Diane,Thank you for your review. We are truly sorry that you were disappointed with your accommodations, and we will work hard to remedy your concerns. Our sincere apologies,Josette C. WillisDirector of Operations

10/10 Excellent

Brad

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff went out of their way to make our stay perfect
Séjour de 2 nuits en mai 2024
Réponse de jcwillis le 6 mai 2024
Dear Brad,Thank you for your five-star review. Our sincere appreciation for taking a moment to recognize our team, we are delighted they made your stay a memorable one. We look forward to welcoming you back to the resort in the near future.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
AMAZING
Séjour de 1 nuit en avril 2024
Réponse de jcwillis le 6 mai 2024
Dear Manuel,Thank you for your five-star review. We are truly delighted that you had such an amazing stay, and hope to welcome you back again soon.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Rakesh Chowdary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay!
Séjour de 3 nuits en avril 2024
Réponse de jcwillis le 6 mai 2024
Dear Rakesh Chowdary;Thank you for your five-star review. We are delighted that you enjoyed your time at the resort, and hope to welcome you back again soon.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Jaqueline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is great
Séjour de 2 nuits en mars 2024
Réponse de jcwillis le 16 avr. 2024
Dear Jacqueline,Thank you for your five-star review.Sincerely,Josette C. WillisDirector of Operations

6/10 Satisfaisant

Teri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Once in the room it was nice, but felt like we were going in a back door of the room, did not have a welcoming feeling. You had to walk a distance to your car, and felt separated from the resort amenities. But appreciated the complimentary strawberries and wine for my birthday getaway!
Séjour de 1 nuit en février 2024

10/10 Excellent

Sandy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Cory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved the resort
Great location, fantastic rooms, restaurant was great as well. Would definitely stay there again!
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Leo

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
building poorly constructed. I could hear the people upstairs talking and showering as if they were in the same room. Unfortunately this occurred at five thirty in the morning.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Joanna

Voyage en groupe
Les points forts : Équipements
Good parts: Dining room and verandah were lovely and great views of the water. Not so good: As other reviewers indicated, room was tired and my cottage didn’t include any outdoor space. For that cost I would expect a nicer space.
Séjour de 1 nuit en août 2023

10/10 Excellent

Mariam

Voyage en famille
Les points forts : Équipements
Beautiful resort and wonderful service
Séjour de 4 nuits en août 2023

10/10 Excellent

Peter, Hinsdale

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time here. I had never been to Cap Cod, so I researched places to stay, and the 'Wequassett Resort' kept coming up. I read the reviews from guests, and everything was positive, so I booked our stay there. Wow, very nice! It's beautiful, clean and the employees are well dressed, professional and very nice! We will definitely stay here again!
Séjour de 2 nuits en août 2023
Réponse de jcwillis le 7 août 2023
Dear Peter,We are so happy your online research led your family to Wequassett! Thank you for sharing your five-star review and we hope to welcome you back soon.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Melinda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A beautiful time! True 5 star service!
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Andrea

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Loved our stay. Upgraded to view room and worth it. Lovely grounds and pools. Pricey but delicious restaurants.Just wish landscapers didn't start noisy weed removal machines at 8 am.
Séjour de 2 nuits en mai 2023
Réponse de jcwillis le 23 mai 2023
Dear Andrea,Thank you for your review and I’m delighted you loved your stay at Wequassett. Please know the noise issue has been addressed. We hope to welcome you back soon!Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Norman

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great place to stay with a staff that is second to none.
Séjour de 3 nuits en février 2023
Réponse de Josette C. Willis le 14 févr. 2023
Dear Norman,Many thanks for your 5-star rating! We strive for exceptional service and are so pleased that is what you experienced during your stay. We look forward to your next visit.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Antony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A little Gem
Exceptional, a perfect weekend getaway resort. The staff are professional and friendly and attentive to your needs. Looking forward to returning.
Séjour de 1 nuit en novembre 2022
Réponse de jcwillis le 30 nov. 2022
Dear Antony,Thank you for your glowing review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again next year.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Golf Getaway
Outstanding attentive staff. We played golf at Cape Cod National and it did not disappoint.
Séjour de 3 nuits en octobre 2022
Réponse de Josette C. Willis le 18 oct. 2022
Dear Andrew,Thank you for complementing our staff and I am happy to hear you enjoyed the course at Cape Cod National. We hope to welcome you back soon! Best regards,Josette C WillisDirector of Operations

10/10 Excellent

Kelly

Séjour de 1 nuit en août 2022
Réponse de Josette C. Willis le 23 août 2022
Dear Kelly,Thank you for your five-star review of Wequassett Resort and Golf Club. We hope to welcome you back soon.Sincerely,Josette C. WillisDirector of Operations

8/10 Bien

Neiby

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at this resort, the service was outstanding and the landscape breathtaking! However, the noise coming for the room upstairs did not let us sleep, you could literally hear even the footsteps! Also, the parking situation was horrible! They constantly have events at this resort and they don't have a parking area for these events, so the people coming for these events or just to dine at the restaurants take the parking spots of the guess staying at the hotel, therefore, instead of finding a parking spot infant of your room you have to go around and around the property trying to find parking and park very far away. This was extremely inconvenient for us with a young child.
Séjour de 4 nuits en juillet 2022
Réponse de Josette C. Willis le 17 août 2022
Dear Nelby, Thank you for your balanced feedback and I will certainly share your comments with the team. I am glad you enjoyed your visit and that you received outstanding service during your stay. Best wishes for a pleasant remainder of the summer. Sincerely, Josette C. Willis Director of Operations

10/10 Excellent

Kim

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible stay
Séjour de 1 nuit en juillet 2022
Réponse de Josette C. Willis le 5 août 2022
Dear Kim, I am delighted you and your family had an incredibly stay at Wequassett Resort and Golf Club. Thank you for taking the time to post a review and I hope you return to the resort for another memorable experience. Sincerely, Josette C. Willis Director of Operations

8/10 Bien

Bonnie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2022

10/10 Excellent

Pranay

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic place to relax and recharge. We visited off season (early April) and resort was still getting ready for peak summer. We enjoyed the facility and staff was really great. Superb place to stay. Now we need to visit this place in summers or fall.
Séjour de 5 nuits en avril 2022
Réponse de jcwillis le 25 avr. 2022
Dear Pranay. Thank you for your review. We are pleased that you had an enjoyable and relaxing stay, and thrilled that you plan to return. Our sincere appreciation for sharing your experience on Expedia, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Randall

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved everything about the resort, but especially the staff. I want to send shout out's directly to Norman and Farouk, both of who were absolutely stellar.
Séjour de 1 nuit en avril 2022
Réponse de jcwillis le 14 avr. 2022
Dear Randall, Thank you for your review. We are delighted that you enjoyed your stay, and that Norman and Farouk made such a positive impression on you. Our sincere appreciation for sharing your experience and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Mary Ann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely beautiful, breathtaking and relaxing. Thank you so much!
Séjour de 2 nuits en octobre 2021
Réponse de jcwillis le 22 nov. 2021
Dear Mary Ann, Thank you for your review. We are delighted that you had an enjoyable experience, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Lawrence

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property exquisitely maintained.
Séjour de 2 nuits en octobre 2021
Réponse de jcwillis le 18 oct. 2021
Dear Lawrence, Thank you for your five-star review, and for your compliments regarding the resort's beautiful grounds. We appreciate you sharing your thoughts on Expedia and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the layout beautiful landscaping views beautiful great staff
Séjour de 1 nuit en octobre 2021
Réponse de jcwillis le 18 oct. 2021
Dear Mary, Thank you for your compliments regarding the resort's grounds and team. It's a pleasure to hear you enjoyed your experience and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service at the property was fantastic! From the restaurants to the pool, housekeeping, etc.. they are top notch. Food at 28 Atlantic & the pool cafe were also outstanding. Rooms were good, not great, but overall it's the best property on the Cape.
Séjour de 4 nuits en juillet 2021
Réponse de jcwillis le 30 juil. 2021
Dear Traveler, Thank you for your review. We are delighted that you enjoyed the resort and that the food and service were outstanding. Our sincere appreciation for sharing your experience on Expedia, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Shawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a wonderful place. J
Séjour de 1 nuit en mai 2021
Réponse de jcwillis le 25 mai 2021
Dear Traveler, Thank you for your review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Antony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de jcwillis le 25 mai 2021
Dear Antony, Thank you for your outstanding review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en mai 2021
Réponse de jcwillis le 25 mai 2021
Dear Traveler, Thank you for your five-star review. We are pleased that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family and I had an amazing time. Beautiful resort.
Séjour de 1 nuit en juillet 2020
Réponse de jcwillis le 8 mars 2021
Thank you for your wonderful review. It is a pleasure to learn that you enjoyed your time at the resort, and we look forward to welcoming you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is a beautiful resort. I look forward to returning next summer
Séjour de 2 nuits en octobre 2020
Réponse de jcwillis le 26 oct. 2020
Dear Kathleen, Thank you for your review. We are pleased you enjoyed your stay and look forward to your return next summer. Best regards, Josette C Willis Director of Quality Assurance

8/10 Bien

Amin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ea Wequassett
Enjoyed the gardens and the different varieties of plants , trees and flowers. Beach was great and easily accessible. Service was very good and the workers seemed to be happy with their job. Bathtub needs updating. Concierge was very helpful and responsive Restaurant food ( the bar and grill ) was average and not great value .
Séjour de 2 nuits en septembre 2020
Réponse de jcwillis le 29 sept. 2020
Dear Amin, Thank you for your review, and we are delighted that overall you enjoyed your time at the resort. We appreciate you sharing both your positive feedback along with suggestions for improvement. It was a pleasure to be of service and we hope to welcome you back again in the future. Sincerely, Josette C Willis Director of Quality Assurance

8/10 Bien

saeed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very e pensive but I guess that is the going price for most hotels there. Great restaurant
Séjour de 2 nuits en septembre 2020
Réponse de jcwillis le 16 sept. 2020
Dear Saeed, Thank you for your feedback regarding your stay. It is a pleasure to hear you enjoyed your dining experience, and we hope to welcome you back again in the future. Best regards, Josette C Willis Director of Quality Assurance

6/10 Satisfaisant

Sarah, Boston

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Service was great. Pool was wonderful. However, the room was old. Bathroom was a bit moldy and floor was all cracked/broken. This was not a $750/night room.
Séjour de 2 nuits en août 2020
Réponse de jcwillis le 7 sept. 2020
Dear Sarah, Thank you for your review. We are pleased you enjoyed the resort's pool area, and that the team provided you with great service. It is regretful to hear that we fell short in regard to your room accommodations. I would welcome the opportunity to review your feedback and may be reached at the resort. Our sincere apologies that your stay did not fully meet your expectations. Sincerely, Josette C Willis Director of Quality Assurance

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A fantastic resort close to home. An excellent experience every time.
Séjour de 3 nuits en septembre 2020
Réponse de jcwillis le 5 sept. 2020
Thank you for your outstanding review. We are delighted that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette Willis Director of Quality Assurance

8/10 Bien

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Almost a nice vacation
The property is lovely and secluded from the rest of the town, which is nice to have everything that you need within the enclave. Overall, we were looking for a destination within a few hour drive that would feel like an actual vacation. The property offered that, but we would likely not return. If you have children it seems to be great but if you are looking for a few days of down time - it is not this. The pool chairs are completely full by 10am, the pool is overrun by little kids (to the point where you can’t actually get in), and the service was clearly overworked and understaffed. Both restaurants were clearly lacking in quality ingredients due to COVID. We both had stomach aches after twenty-eight and would not recommend it to anyone. People were wearing masks, there was hand sanitizer everywhere, and social distancing was encouraged. Overall, it was a pleasant stay but I would recommend going elsewhere as the cost and quality don’t align.
Séjour de 1 nuit en août 2020
Réponse de jcwillis le 28 août 2020
Dear Erin, Thank you for taking the time to share the objective commentary about your recent stay. I was indeed disappointed to learn of your experience and would like to extend my sincere apologies. Admittedly, we have been challenged this summer with demand for the pool and appropriate staffing levels. Rest assured that we are working very hard to overcome these shortcomings. Our menus at both restaurants were adapted this season to better accommodate the restrictions of the pandemic; however, we strive to offer the finest ingredients. I’d like the opportunity to discuss your experience personally to gain a little more insight. Your review will be shared with our team and we will do our utmost to rectify the issues described. I do hope that we will be able to regain your confidence in the future and will look forward to speaking with you. Sincerely, Josette Willis Director of Quality Assurance

4/10 Médiocre

Juan, New York

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 8 nuits en juillet 2020
Réponse de jcwillis le 11 août 2020
Dear Juan, I am truly sorry that you were disappointed with your stay. We would welcome the opportunity to receive more details on the shortcomings you experienced so that we can properly address your concerns. Our sincere apologies. Sincerely, Josette C Willis Director of Quality Assurance

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best ever
So nice
Séjour de 4 nuits en juillet 2020
Réponse de jcwillis le 17 juil. 2020
Dear Thomas, Thank you for your amazing review. We are pleased you enjoyed your time at the resort, and hope to welcome you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2020
Réponse de jcwillis le 13 juil. 2020
Dear Michael, Thank you for your excellent rating. We are delighted to hear that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Excellent

Julianne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2020
Réponse de jcwillis le 29 juin 2020
Dear Julianne, Thank you for your excellent rating, so pleased you enjoyed your time at the resort. Best regards, Josette C Willis Director of Quality Assurance

10/10 Excellent

Quincy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This resort was amazing! Surprised my wife with a quick getaway for her birthday! Hands down, she said it was the best birthday of her life! Our bellmen Dave was the best, he’s one of the reasons we want to come back to this resort! Everything was absolutely perfect!
Séjour de 1 nuit en juin 2020
Réponse de jcwillis le 29 juin 2020
Dear Quincy, Thank you for your thoughtful review. I am so pleased to hear your wife had such an enjoyable birthday celebration - thank you for selecting Wequassett for this special event. We appreciate your compliments regarding Dave, he is a true professional and always does his best to go above and beyond. Many thanks for sharing your experience and we hope to welcome you back soon. Best regards, Josette C Willis Director of Quality Assurance

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Do not stat in a lower level room. You will be able to hear everything up above. It was very loud. Beautiful place, but again very loud. There is no way the people at the propery dont know about this issue. You can hear walking, sneezing. Not conversations but conversations going on.
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort with gorgeous landscaping and views. Friendly and welcoming staff. Lovely rooms. Wish we could have stayed longer.
Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2019