Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

Combien coûte un séjour dans l’hébergement The Douglas Hotel ?

À partir du 2 nov. 2025, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement The Douglas Hotel le 6 nov. 2025 commencent à 92,57 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

À combien s'élèvent les frais de parking à l'hébergement The Douglas Hotel ?

Cet hébergement ne dispose pas de parking.

Quelle est l'heure d'arrivée à l'hébergement The Douglas Hotel ?

Heure de début de l'enregistrement : 12 h 00 ; heure de fin de l'enregistrement : 22 h 00. Le service d’arrivée anticipée s’accompagne de frais (soumis à disponibilité). Aucun enregistrement ne sera effectué en dehors des heures d'arrivée habituelles.

Quelle est l'heure de départ de l'hébergement The Douglas Hotel ?

Le départ a lieu à 10 h 30. Vous pourrez bénéficier du départ tardif en échange d’un supplément (soumis à disponibilité).

Où se situe l'hébergement ?

Envie d'un séjour plaisir dans le cœur de Hartlepool ? Cette maison d'hôtes se situe à moins de 2 km de Parc Victoria, Hartlepool Maritime Experience (musée historique) et Musée de Hartlepool. Ward Jackson Park et Statue de singe se trouvent également à moins de 3 km de distance. HARTLEPOOL (Gare) est à 10 minutes à pied.

The Douglas Hotel Avis, Prix & Photos 2025

2/10 Horrible

Charles

Voyage en famille

7 oct. 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

bar was never open there was no staff on you have to have a phone or you will not get in there is a number on front door to phone to get the code to open the door rubbish

Séjour de 3 nuits en octobre 2025

2/10 Horrible

Jamie

Voyage d’affaires

16 juin 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

If I could give this place a 0 I would. We booked for 14 nights due to a work trip. We ended up spending 1 night in this hotel and left. It was filthy, it was horrid and it was just not up to any standards of a hotel. It seemed like a half way house - disgusting. I have attached some photos. We requested a refund for the 14 days as we only did one day here and we weren't allowed a refund. Expedia wouldn't even refund us. We will not be using Expedia ever again. Do not allow your kids or family to stay here. Absolute dump. Needs knocking down and starting again.

Séjour de 14 nuits en mai 2025

8/10 Bien

Alan

13 avr. 2025

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement

Great for a quick trip from London to Hartlepool. Bed was comfy. Loo was a little noisy but l sleep with ear buds and eye patch. Green safety light for others could be an issue above the door but not for myself. Ill stay again Ta ":))

Séjour de 1 nuit en avril 2025

2/10 Horrible

Mark

4 avr. 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

This dump should be shut down

Upon arrival I had to ring a number stuck on the door to get the code to get in and told my room number. No reception, no staff in the building. The whole place stunk of weed and stale smoke. Absolutely filthy, not been cleaned in years. No toilet roll in my room and when I finally got through to someone on the phone I was told someone would bring some at 5pm this was at 2.30. I'd say you get what you pay for but the state of the place I feel I should have been paid to stay there. Bed was really lumpy and the pillows was as thin as paper and was filthy. People banging about all night. One of the windows in my room was missing the handle so couldn't close it. No heating or hot water.

Séjour de 2 nuits en avril 2025

2/10 Horrible

Ibraheem

Voyage d’affaires

4 mars 2025

Les points forts : Personnel et service

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Séjour de 1 nuit en mars 2025

2/10 Horrible

Clare

25 févr. 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Arrived 30min before check-in deadline; was stood at door for 10min trying phone no on door, phone no I'd previously been sent an entry code from, & ringing 'Ring' doorbell, before a (not particularly friendly) answer... Was panicking that I'd be roomless for the night. (Had had a previous poor stay but was desperate for somewhere convenient/cheap due to partner being kept in hospital.) And was almost out of phone charge! On approach to room (& spotting a discarded mug in the hallway that had been since morning) I was hit by smell of cigarette smoke, then a man (smoker) came in from fire escape adjacent to my room. There was a bundle of dirty bed linen on the hallway floor to the other side of my door. Within my room: *No TV remote - TV unusable without (buttons on unit wouldn't access the menus sufficiently) *I realised I would have to watch TV on my (lacking charge) phone, then realised there was only 1 power socket near the 'desk' - far from bed - but no seat so had to stand & hold it *took a while to realise I was overlooked by the 'smokers balcony', so quickly pulled blind *noticed something (underwear?) stuffed in the ceiling light, so had to keep it off to avoid fire risk (understand the staff unlikely to notice if a guest had done this) *The smell of cigarette smoke wafting in to the room was unbearable, then I realised the windows had been left open, closing the windows was a challenge reaching past desk and blind doesn't go back up *Floors not vacuumed/swept/mopped

Séjour de 1 nuit en février 2025

4/10 Médiocre

Clare

25 févr. 2025

Les points faibles : Propreté et personnel et service

Wasn't obvious where to enter the building. Wasn't made clear that there would be no-one to greet. Upon calling number on the door, the greeting still wasn't friendly. On opening the bedroom.door, first impression was good - tidy, and additional heater (previous accommodation elsewhere was cold!). During my stay, more and more details became apparent and uncomfortable: *Only half a toilet roll, without a holder (so had been previously handled by user(s)), *Only one mug although the room was booked for two people *Barely any coffee (although plenty of tea) *kettle was half-full of water (don't know how old) *carpet had clearly not been vacuumed *Upon getting in to bed (a rather lumpy one), I noticed the bedding smelt badly of mens BO (possibly the quilt, thru to cover, but it was strong) *The single bed (although not booked) had slept-in bedding on *No mention of WiFi anywhere

Séjour de 1 nuit en février 2025

10/10 Excellent

Janette

19 févr. 2025

Séjour de 1 nuit en février 2025

8/10 Bien

Christopher

Voyage d’affaires

17 févr. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

I don’t stay enought long yet ask me after week or two

Séjour de 1 nuit en février 2025

2/10 Horrible

Scott

Voyage d’affaires

12 janv. 2025

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Séjour de 3 nuits en janvier 2025

2/10 Horrible

Steven

18 oct. 2024

Séjour de 5 nuits en octobre 2024

2/10 Horrible

Paul

19 sept. 2024

Séjour de 1 nuit en septembre 2024

10/10 Excellent

Michael

21 juil. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Good nights sleep

Decent for a night stay. Room was clean

Séjour de 1 nuit en juillet 2024

8/10 Bien

Matthew

Voyage d’affaires

19 juil. 2024

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Parking restrictions on streets around hotel

Séjour de 1 nuit en juillet 2024

2/10 Horrible

Voyageur vérifié

Voyage d’affaires

7 juil. 2024

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Séjour de 4 nuits en juillet 2024

2/10 Horrible

Kim

Voyage en couple

4 juil. 2024

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We didn't like anything about the hotel it was a dump and we left immediately and stayed at another hotel

Séjour de 2 nuits en juin 2024

6/10 Satisfaisant

Michael

1 juin 2024

Very dated could do with painting the room and furniture is falling apart towel had holes in it

Séjour de 4 nuits en mai 2024

10/10 Excellent

Katlyn

19 mars 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Really laid back and one of the only hotels who welcome homeless amazing people

Séjour de 1 nuit en mars 2024

2/10 Horrible

Helen

14 mars 2024

Les points faibles : Personnel et service

Not impressed - couldn't get in - stayed elsewhere

I ended up not staying! On arrival (after a long journey, feeling wet and tired), I spent half an hour standing outside the front door, constantly ringing the phone number on the piece of paper stuck to the door! There was never any answer, and no answer machine, and I could hear the phone ringing inside the hotel, but could see no one. Eventually, a resident at the hotel kindly let me in the front door, and suggested I ring the emergency number, which was displayed on a wall inside. Again, there was no answer, and I left a message on the answer service. I also rang the contact number for the hotel given by hotels.com but again there was no answer, and I left a message. Just as I was about to leave, a cleaner turned up and kindly booked me in and took me to my room. The heating was not on so she said she would turn it on. By this point, I was late for a meeting, so had to leave quickly. I returned later in the evening to find the heating was not on, and knowing it would be impossible to find anyone to sort it out, as well as feeling very uncomfortable and unwelcome in the hotel, I decided to leave and stay elsewhere. If they are going to have a system where you are going to have a phone number on the door to come in, they need to make sure the number works. The cleaner knew that the phone wasn't diverting to the correct number, so why wasn't an alternative number given? Not impressed. Waste of money.

Séjour de 2 nuits en janvier 2024

2/10 Horrible

Daniel

16 févr. 2024

Séjour de 3 nuits en février 2024

10/10 Excellent

Shaun

25 janv. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Away for football!

Séjour de 1 nuit en janvier 2024

8/10 Bien

Vickey

Voyage en groupe

2 janv. 2024

Les points forts : Propreté et confort de la chambre

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

Séjour de 3 nuits en décembre 2023

4/10 Médiocre

Sarah

Voyage en famille

13 nov. 2023

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en groupe

3 nov. 2023

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

NOT passable. Worst hotel I've stayed in.

Please avoid unless you are absolutley desperate and then only use for 1 night. There is no reception - you have to ring the owner on his number and he will have left key in door for you There is parking over the road in a Clinic car park but its Council run so you need lots of change (reasonably priced) but you will be up at 8 every morning to pay for until you leave. At least passed 1800hrs is free until 08am. Short of pillows, blankets and towels until met up with service lady next AM No heating - she had to get filthy electric heater Black mould Stains of unknown origin everywhere - carpet, ceilings, walls, window blind even inside the picture hanging on the wall. No breakfast or bar but wouldn't eat or drink here anyway - "bar" area smells mouldy Stinks of skunk and cig. smoke breaking fire laws Taps in B/room sink broken and loose The OOHs mobile number given not answered and Owner doesnt answer phone. The maids are freindly but are not given list of whos who so will knock you up each morning to see if you are leaving before 1030. No power to room and no hot water from 10am on last morning. Maid said its not cut off prior to check out so must've been a power cut. Could not shower. Ablutions in the dark on last morning. The only 3 positives were TV working (back missing off remote tho') the Bed was comfy and the shower water was hot when working.

Séjour de 3 nuits en octobre 2023

6/10 Satisfaisant

Bill

25 oct. 2023

Get what you pay for

Overall I suppose you get what you pay for, check in ok involved phone call, room ok, next morning going to get showered, no towels, so tried hot tap on sink for wash no hot water, couldn't get TV to work but only minor problem wasn't sat in room long

Séjour de 1 nuit en octobre 2023

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