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Avis sur Hampton Halfway Hotel Motel

3 out of 5
Hampton Halfway Hotel Motel
Jenolan Caves Road, Hampton, NSW

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 49 avis sur 198." "
Note des voyageurs de 8 (Bien), d’après 72 avis sur 198." "
Note des voyageurs de 6 (Satisfaisant), d’après 38 avis sur 198." "
Note des voyageurs de 4 (Médiocre), d’après 24 avis sur 198." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 198." "

7,8/10

Propreté

7,8/10

Personnel et service

7,2/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

The Hao

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice view
Nice view from the room, room little email, shower room need a air extractor
Séjour de 1 nuit en décembre 2018
Réponse de Karen le 14 déc. 2018
Thanks for taking the time and reviewing our premises, we do appreciate it.

10/10 Excellent

David, Castle Hill

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful peaceful place. Clean rooms, excellent service
Séjour de 1 nuit en avril 2024

8/10 Bien

Lyndall

Fantastic , reasonably priced accommodation , handy to Jenolan and other attractions Rooms are small but very clean and tidy , but the huge balcony and beautiful view is worth it ! Rooms are located away from the pub so no noise issues. The pub dinner was great. And again, fantastic views. Highly recommend
Séjour de 2 nuits en mars 2024
Réponse de Karen le 9 avr. 2024
Thank you for your kind review Lyndall, it is appreciated.

10/10 Excellent

Pamela

Vert small room. Deck at back had tiles falling off walls. No tables and chairs on deck. Took forever for hot water to come on, had to turn hot water on in sink to get shower going. Bed was comfortable and crisp white sheets.
Séjour de 1 nuit en mars 2024
Réponse de Karen le 1 avr. 2024
Thank you for your review Pamela. We have since purchased table and chairs for the deck area and have had the tiles replaced that had fallen off. And we will look into why the gas hot water system was slow coming through

4/10 Médiocre

Julie

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Please get some WD40 !!! Everything makes a noise Not sound proof !!! The room next to us enjoyed themselves till approximately 2am … sadly hardly any sleep for us Cobwebs all over the windows, stained blanket on our bed, no hot water for my shower at 7am the dining area old and dirty the whole place creaks !! Had a coffee in the morning but the sugar satchels had hardened they’d been there so long Live music played till around midnight from downstairs- well a guy and his guitar Will never stay here again
Séjour de 1 nuit en février 2024
Réponse de Karen le 1 avr. 2024
Sorry to hear that you didnt enjoy your stay with us Julie. Being an old building sometimes there are a few creaks

10/10 Excellent

Kylie

Les points forts : Propreté et personnel et service
Beautiful location, friendly staff, great food topped with modern rooms at an affordable price, will definitely stay here again.
Séjour de 1 nuit en février 2024
Réponse de Karen le 1 avr. 2024
Thank you for your review Kylie, we look forward to seeing you again,

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Locals and staff very friendly .. just easy .
Séjour de 1 nuit en février 2024
Réponse de Karen le 1 avr. 2024
Thank you, we try and do what we van to make the stays enjoyable.

10/10 Excellent

Stephan

New and very clean rooms. Friendly staff
Séjour de 1 nuit en février 2024
Réponse de Karen le 1 avr. 2024
Thank you, your review is appreciated

6/10 Satisfaisant

Chloe

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Karen le 1 avr. 2024
Thanks Chloe for your rating, it is appreciated.

10/10 Excellent

Janice

Voyage en famille
Les points forts : Personnel et service
Rooms are modern and small, but have all normal amenities including large screen TV and mini fridge. But sink had no soap and there were no tissues. Spotted cobwebs on outside of door and behind toilet. But bed was comfortable and the smallness of the room wasn’t an issue as we left big luggage in the car and weren’t in the room for long. This hotel has fantastic views from the rooms and the bar and restaurant and the resident cat is extremely friendly and cuddly! Also saw sheep, lambs and llamas grazing outside. Disappointef that breakfast wasn’t available until 8:30 and restaurant didn’t have much dinner variety, but typical pub fare. All in all this was a good value despite some shortcomings.
Séjour de 1 nuit en février 2024
Réponse de Karen le 6 févr. 2024
Thank you for your review Janice, we are looking at changing our breakfast times and menu, and yes our little cat is a little too friendly sometimes. We are glad that you enjoyed your stay.

6/10 Satisfaisant

Vikki

Voyage en famille
Les points forts : Personnel et service
The property is newly built which is nice. But the room is really small for 4 people. There is not even floor space for opening up suitcases. The shower hot water kept dropping to cold, and it splashed outside of the shower flooded pretty much the whole bathroom floor. One of the beds sheet got a blood stain on it.
Séjour de 2 nuits en janvier 2024
Réponse de Karen le 6 févr. 2024
Thank you for your feedback Vikki, it is appreciated. I will follow up your review with our management.

6/10 Satisfaisant

Maria

Séjour de 1 nuit en décembre 2023
Réponse de Karen le 6 févr. 2024
Thanks for your rating maria

4/10 Médiocre

LING

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
pro: 1) friendly staff. 2) Great food served in the bar - with enough portions. 3) Excellent view to enjoy the valley. 4) Fun to watch the sheep nearby. cons: When I checked in, I had the impression that the facilities were not fully prepared for hosting. A few examples: - The screen door was not properly installed, and there was a significant leakage, leaving room for mosquitoes which was a disaster during my first night. - There is no exhaust fan in the bathroom. If you need fresh air in the bathroom, you have to open the window completely, but there is no screen on the bathroom window. - When I checked in, the room was not as clean as I had hoped. Along with dust. - Room 2 has a balcony that is shared. However, the balcony is not as clean as anticipated. There are empty food packs, and the outdoor chairs are not clean.
Séjour de 3 nuits en décembre 2023
Réponse de Karen le 2 janv. 2024
Thanks for your feedback Ling, I am pleased that you enjoyed our food and staff In regards to your room, all of our rooms have a shared balcony. It is unfortunate that people leave there rubbish and with the wind it finds its way to our accommodation area, some things are out of our control. The rooms area also swept, mopped and cleaned after each guest so I am sorry that you found yours dusty and we are looking into haveing exhaust fans installed into our rooms.

8/10 Bien

Axaykumar

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
Séjour de 1 nuit en décembre 2023
Réponse de Karen le 2 janv. 2024
Thank you for your score Axay, it is appreciated

10/10 Excellent

Bradd

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Peaceful
Séjour de 2 nuits en novembre 2023
Réponse de Karen le 2 janv. 2024
Thank you for your review Bradd, it is appreciated

6/10 Satisfaisant

NIKITA

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Karen le 14 nov. 2023
Thank you for your rating

10/10 Excellent

Daniel

Séjour de 1 nuit en novembre 2023
Réponse de Karen le 2 janv. 2024
Thank you for your score Daniel, it is appreciated

8/10 Bien

Natalie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a really lovely stay. All the staff were friendly and kind. Room was clear and was exactly what we were expecting. The views from the dining room were absolutely stunning and made our stay. Kids loved seeing the sheep and the black and white Llama’s in the field as well.
Séjour de 1 nuit en octobre 2023
Réponse de Karen le 14 nov. 2023
Thank you for your review, it is appreciated.

6/10 Satisfaisant

Chris

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The door was unlocked #14. There’s some spiderweb on the wall in the bathroom. Prefer to leave a box of tissues in the room.
Séjour de 1 nuit en octobre 2023
Réponse de Karen le 14 nov. 2023
Thank for your suggestion in regards to the tissues. Im not too sure what is meant by the unlocked door. As per the spiderweb, all rooms area cleaned after use. But I will pass this information on to the relevant department

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice, convenient accomodation. Nice pub attached with good meals and cold beer. Showers arent the greatest and no exhaust fan in bathroom. But overall good place to stay if youre on the road.
Séjour de 1 nuit en octobre 2023
Réponse de Karen le 25 oct. 2023
Thanks for your review Peter. We are aware of the exhaust problem in the bathrooms and are looking to have that rectified in the near future

6/10 Satisfaisant

Brian

Séjour de 2 nuits en octobre 2023
Réponse de Karen le 25 oct. 2023
Thanks for your rating Brian, it is appreciated

2/10 Horrible

Denise

Les points faibles : Personnel et service et confort de la chambre
Accomodation Service Fail
My partner and I stayed two nights . No where is it noted nor were we told upon checkin that two nights doesn’t qualify for our room to be serviced. We returned to our room at 11.15 pm to no service in our room . Bed unmade , wet towels ,no milk for the coffee tea they provide and NO toilet paper top up . I was u able shower before leaving No dry towels when I raised this with the staff next morning I was told “ we don’t service two night stays” sorry about that ! Seriously no offer of a towel to gave a shower ( I did tell her I couldn’t shower ).nor the offer of even a coffee from the hotel was so unhappy didn’t get to raise the security sensor light that when activated lights up your room like daylight at 3am , it is aimed at the rooms . For $300 you would expect so much better given the hotel is in the middle of nowhere . Cheaper city motels offer so much more . Will not recommend and will not stay again
Séjour de 2 nuits en octobre 2023
Réponse de Karen le 14 nov. 2023
Sorry to read that you did not enjoy your stay and that you were not previously aware that we did not service the rooms for a 2 night stay. Milk is provided in all rooms, and the reason for the girls not offering you a towel in the morning was that you had already handed your key back. The staff would have been happy to supply you with extra towels and milk had they know that you had required them.

6/10 Satisfaisant

Josephine

Les points forts : Propreté
Séjour de 1 nuit en octobre 2023
Réponse de Karen le 10 oct. 2023
Thank you for your rating

8/10 Bien

Arax

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The surrounding views of the property are amazing, friendly staff and nice food. Modern facility and clean. Would'nt book accommodation right next to diner in wet conditions as rain drips all night from balcony above making for noisy sleep.
Séjour de 1 nuit en septembre 2023
Réponse de Karen le 10 oct. 2023
Thank you for your review Arax, I will investigate the drip from the balcony

8/10 Bien

Olivia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall great place to stay! It was extremely clean, except the shower floor had some gritty type dirt, almost like it was cleaned from the last person’s stay but left for a few months. It was a bit strange having our private bathroom across the hall, though it looked like a brand new renovation, the faucet nearly fell off when I first used it. We also weren’t able to use the beautiful bathtub as there were water restrictions at the time of our stay. The staff were wonderful and very accomodating, and the view was absolutely stunning. Great place to stay if you’re heading to Jenolan Caves for a tour.
Séjour de 1 nuit en septembre 2023
Réponse de Karen le 10 oct. 2023
Thank you for your review, we were unaware of a faulty faucet.

8/10 Bien

andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great views out of bedroom sliding glass door, and a good clean basic motel room with hot shower, cotton sheets, and nice decor. Very quiet with a genuine 'pub' very close for meals and entertainments. Friendly, helpful staff and a great kitchen.
Séjour de 3 nuits en septembre 2023
Réponse de Karen le 10 oct. 2023
Thank you for your kind review

10/10 Excellent

Colin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great team excellent food and service
Séjour de 2 nuits en août 2023
Réponse de Karen le 10 oct. 2023
Thank you!

8/10 Bien

Massimo, Lane Cove North

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, clean and just renovated. it could have been a bit more spacious.
Séjour de 2 nuits en août 2023
Réponse de Karen le 10 oct. 2023
Thanks Massimo. Our rooms are cosy!

4/10 Médiocre

chaninat

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
The room is not clean. Alot of dust under the bed
Séjour de 1 nuit en août 2023
Réponse de Karen le 10 oct. 2023
Sorry to hear that there was dust, I will speak to our management on how we can keep that out

4/10 Médiocre

chris

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice rooms with an amazing view of the valley. All was going good until the hotel blasted nightclub music at midnight for over an hour, with no warning.
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Chelsea

Voyage en couple
Les points forts : Propreté et personnel et service
After coming to stay after a big day of hiking in the nearby blue mountains, all we wanted was a hot shower and a good sleep. Started by getting the wrong room, but promptly changed after we mentioned the error. Our room was very clean, but has a tiled floor which is so cold it burns your feet in the middle of winter. No carpet or rugs either. Went to have a shower to warm up and the shower was a light misting at best. Which made it feel even colder. The shower door doesnt slide over the bath mat so that was crumpled up. Floor got quite wet from the mist of the shower spraying out once i turned it on before i got in. The dinner at the pub was lovely and the views are heavenly! Went back for a good sleep and the bed and mattress was loud as hell from putting a small amount of weight on it. Couldnt roll over without loud squeaking. The neighbours was the same as we could hear them having a special time next door. After i finally fell asleep i awoke later in the night from the bright lights in the carpark shining through the frosted glass door panels which was right in our faces and super annoying. Air con heating was good. No toaster or anything, only kettle. Could have used another blanket as well for winter. Just wanted to have a peaceful sleep without our kids but it wasnt enjoyable. Sorry

8/10 Bien

Neil

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There are beautiful views from this hotel which is in a picturesque rural area. It was cold whilst we were there so the fires (gas & log) in the hotel and the reverse cycled air-conditioning units in the accommodation were much appreciated. Some soft floor coverings in the accommodation units would add greater warmth and comfort. Staff were very friendly and obliging. The atmosphere in the bar area of the 'pub' was relaxed and jovial. Dinners were ample and tasty, breakfast & coffee great. We all enjoyed our Hampton Half-Way Hotel experience!
Séjour de 2 nuits en juillet 2023

8/10 Bien

Jo

Voyage en couple
Les points forts : Propreté et personnel et service
Whilst the room was styled well, clean and warm, the shower was terrible. So many hotel bathrooms forget how important a decent head head is, this is an inexpensive fix that makes such a difference to travellers. The shower door couldn’t be opened without the floor being flooded making it slippery and uncomfortable to use. The rest of the amenities were lovely, the pub was cozy and the bed comfortable and the sunrise on the deck spectacular.
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Louise

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Suspect building regulations may not be met. Only pizza in the “restaurant” (ie pub) on Monday nights. Other nights have limited menus too. Family room (3 adults & 1 teenager stated at booking) ridiculously squished with basic furniture removed to fit in wobbly bunk bed. No wardrobe or clothes storage of any kind, no table, no toaster. We had to climb over our suitcases as there was absolutely no space but the couple of feet between the beds … the air conditioning did work and we were warm. NOT what I expect from a Wotif property.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Doug

Voyage d’affaires
Les points forts : Propreté et personnel et service
The room was very small but the ensuite is very good. Unfortunately the room was poorly insulated with a draft wistling in around the sliding door frame. The air conditioner was not working properly and there was no Doona on the bed. Spent a very cold night rugged up in day clothes to keep warm. Staff were helpful and the morning shift cooked me breakfast even though he had not been told it was required. Breakfast really needs to be properly organised as there are no cafe's closer than half an hour away.
Séjour de 1 nuit en juin 2023

10/10 Excellent

soo hyung

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

8/10 Bien

James

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Great view food absolutely brilliant rooms are comfy but tv needs upgrading no Netflix internet reception from your phone to hotspot is sporadic hotel should provide a hotspot even if you have to pay a few extra bucks but it was really peaceful though and great 2 days
Séjour de 2 nuits en juin 2023

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 1 nuit en juin 2023

8/10 Bien

Peter

Voyage en groupe
Les points forts : Propreté et personnel et service
The location and views are superb. Great friendly staff. Hotel facilities great.
Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

COLLEEN

Voyage en couple
Les points forts : Propreté
The property is in a stunning location and a beautiful building staff were friendly.unfortunately it was freezing and the double doors in our room did not seal fully letting cold air flow through the room all night. We also booked a hotel deluxe room which to our disappointment had a separate bathroom up the hallway
Séjour de 1 nuit en mai 2023

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great affordable option when heading out to oberon or jenolan. Great views, nice rooms, cosy pub and restaurant for dinner and breakfast.
Séjour de 1 nuit en mai 2023

6/10 Satisfaisant

Karine

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room & bathroom have been renovated but not practical especially the bathroom
Séjour de 2 nuits en mai 2023

4/10 Médiocre

Lucy

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Don’t bother. The pictures are misleading. The property was clean but that’s about it. The bed was very uncomfortable and squeaked loudly with every movement, as did the floor. We could hear the conversation of the couple in the next room CLEARLY. Trucks blasting past all night, waking us every few minutes. Our room had no bathroom and we had to walk to the end of the hall to use a separate bathroom, which was highly inconvenient. The bathroom itself was set out as though the person who built it had never thought about how it would actually be used. No counter to put things on, no hanging space for clothes or towels, the hot water to the bath wasn’t hooked up so couldn’t use it, the shower leaked water all over the floor, and the toilet brush had a strange cover on it that made it impossible to actually use. Very limited meal options and the only vegetarian option was unavailable. The door leading up to the hotel rooms was locked each night and still locked at 9am both mornings we were there, despite the cafe apparently opening at 8am. On the second morning we came down and found we couldn’t get out (again), a man was waiting to be served in the cafe and saw us through the door, he told the server at the cafe that we were stuck and they didn’t do anything, after several minutes we ended up going back up the stairs and then down the external stairs with our big suitcases. Never again.
Réponse de Karen le 13 mai 2023
Hi Lucy, you booked into our "Hotel" accommodation which has private bathrooms separate to the bedroom area. If the bathroom was a problem, and if available you could have requested a room at the rear which all have ensuites in the rooms. The hotel/motel was built in 1860's so I would expect the floor to have a slight squeak, and you would have been told on arrival that the lower floor door would be locked as this accesses our bar area, with 24 hour access through the side door. I will speak to the staff about the door sill being closed in the morning.

4/10 Médiocre

Wendy

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Lovely views
Séjour de 2 nuits en mai 2023
Réponse de Karen le 13 mai 2023
Thanks for your review Wendy

8/10 Bien

Kelli

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A nice friendly country pub, we enjoyed our stay. Good pub food, great location in a beautiful part of NSW.
Séjour de 2 nuits en mai 2023
Réponse de Karen le 9 mai 2023
Thank you Kelli, we are glad you enjoyed your stay

4/10 Médiocre

Markos

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The rooms are tiny and unfinished. The room appeared hastily/poorly built and unfinished. No ventilation in bathroom and tap mixer jaming, sliding door wont open due to timber swelling. Aircon struggles to heat the room due to very cold night. Would only stay here again as a last resort.
Séjour de 1 nuit en mai 2023
Réponse de Karen le 9 mai 2023
Hi Markos, we are sorry that you did not enjoy your stay. We were unaware of any problems with the mixer tap, so we will get that checked out.

10/10 Excellent

Ivan

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place, warm and pleasant stay.
Séjour de 1 nuit en avril 2023
Réponse de Karen le 30 avr. 2023
Thank you for your kind review Ivan, it is appreciated.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2023

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service clean and comfortable. Nice country pub feel with a great feed
Séjour de 3 nuits en avril 2023
Réponse de Karen le 28 avr. 2023
Thank you for the time to write your review

10/10 Excellent

ELIZABETH

Séjour de 1 nuit en avril 2023
Réponse de Karen le 25 avr. 2023
We are pleased that you enjoyed your stay!