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Avis sur Kiranshree Grand

5 out of 5
Kiranshree Grand
New Airport Road, SOS Road, Opposite SOS Children's Village, Guwahati, Assam

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 10 avis sur 19." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 19." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 19." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 19." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 19." "

9,0/10

Propreté

8,8/10

Personnel et service

6,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Peter

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
😕
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Suhas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location near the airport, wonderful staff and the restaurant on the property has good food. The rooms are spacious and the views from the property are peaceful.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Prasenjit

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Blaine

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant staff and comfortable room accommodations. Gym and Spa were great also (had a massage that was wonderful).
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Rakesh, CEDAR PARK

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
It was noisy all night, may be some construction going on. There was no hot water in shower. Shower screen didn’t work.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Larry S

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Loved it, with one small hiccup
The first night dinner buffet was a fiasco, with staff scrambling to fill the food area. Also no napkins, uncleaned place mats. It was strange. AFTER that, however, the hotel was perfect in every way. And man, do they keep that place clean! The staff were also very friendly! I'd definitely go back. Oh, and the outdoor pool is huge!
Séjour de 2 nuits en mai 2023

8/10 Bien

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy access to airport
Séjour de 2 nuits en février 2023
Réponse de Partha Protim Dutta le 15 mars 2023
Dear Sir, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Kiranshree Grand. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 Bien

Audrika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked staying here - very convenient if you have an early morning flight!
Séjour de 1 nuit en février 2023
Réponse de Partha Protim Dutta le 14 févr. 2023
Dear Audrika,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Kiranshree Grand. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

2/10 Horrible

Suhas

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THe rooms were poorly finished. One Restaurant, one bar, one Spa/Gym was all that it had. Not meeting 5* amenities requirements. Exposed wiring in the bathroom near the shower. WiFi broken in the room. Wa asked to share neighbouring room’s.
Réponse de Partha Protim Dutta le 3 janv. 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Horrible

John

Séjour de 1 nuit en septembre 2022
Réponse de Partha Protim Dutta le 3 janv. 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Médiocre

Sachin

Séjour de 3 nuits en mars 2022
Réponse de Partha Protim Dutta le 3 janv. 2023
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 Bien

Devleena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Internet and AC issues. Otherwise excellent!!!
Séjour de 1 nuit en novembre 2021
Réponse de Partha Protim Dutta le 7 déc. 2021
Dear Devleena, Thank you for your feedback. We appreciate you sharing your experience so that we can improve moving forward.

10/10 Excellent

Devleena

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property doesn’t accept international debit cards (visa). Wanted me to pay cash. There was a very loud wedding party. Couldn’t sleep all night because of their blaring music. The power kept tripping and kept resetting the AC temperatures every time it tripped and hence cause me to wake up multiple times at night shivering in cold.
Séjour de 1 nuit en novembre 2021
Réponse de Partha Protim Dutta le 7 déc. 2021
Dear Miss Devleena, Thank you for your valuable feedback. Their was a technical issue with the Card Swipe Machine for an International Card(s) which now has been rectified. Sorry for the inconvenience caused during your stay, we will make sure that it will not repeat it again. Looking forward to host you for a comfortable stay with us in near future.

10/10 Excellent

B

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2020
Réponse de Partha Protim Dutta le 3 janv. 2023
Dear Mr.Sir, Greetings from Kiranshree Grand!!! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you soon. Looking forward for your patronage and assuring you one of the best services at all times.

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en juillet 2019
Réponse de Hitesh Bordoloi le 20 juil. 2019
Dear Mr. Bhardwaj, Greetings from Kiranshree Grand!!! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you soon. Looking forward for your patronage and assuring you one of the best services at all times. With Regards Hitesh Bordoloi

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay.
Good hotel, remote and quiet location.
Séjour de 5 nuits en octobre 2018
Réponse de Hitesh le 18 nov. 2018
Dear Mr. Bhardwaj, Greetings from Kiranshree Grand!!! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you soon. Looking forward for your patronage and assuring you one of the best services at all times. With Regards Hitesh Bordoloi

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient and Comfortable
Comfortable rooms, good meeting space. A bit out from the city, but convenient to airport, and good for staying focused on meetings.
Séjour de 2 nuits en octobre 2018
Réponse de Hitesh le 18 nov. 2018
Dear Mr. John, Greetings from Kiranshree Grand!!! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you soon. Looking forward for your patronage and assuring you one of the best services at all times. With Regards Hitesh Bordoloi

10/10 Excellent

Ashish, Jeddah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2018
Réponse de Hitesh Bordoloi le 22 sept. 2018
Dear Sir, Greetings from Kiranshree Grand! We would like to thank you for Patronizing Kiranshree Grand. It is an immense pleasure to know your experience with us. Keep showering us with your valuable feedback and we are hoping to serve you again. Looking forward for your patronage and assuring you one of the best services at all times. Regards Hitesh Bordoloi Front Office Manager