Vue sur la rue

Avis sur Hotel City Premier

3 out of 5
Hotel City Premier
Plot 6303, Near Galleria Market, Opp., Super Mart 1, DLF City Phase IV, Gurugram, Delhi N.C.R

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 29." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 29." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 29." "
Note des voyageurs de 4 (Médiocre), d’après 9 avis sur 29." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 29." "

5,8/10

Propreté

6,2/10

Personnel et service

8,8/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

4/10 Médiocre

lucas

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel sans charme au personnel imcompetant.
Les draps pas changés depuis le dernier client. Les toilette couvertes d'urine et de poils pubien, la chasse nest pas tirée: neanmoins la languette: ces toilettes ont ete desinfectée pour votre confort est bien là!! Meme trois heure à l'avance, le personel n'a pas su me commander un taxi pour l'aeroport à l'heure. Apres tout ca, le reveille à 7h30 des marteau piqueur sur le toit: personne ne me previens de ces desagrements. Lhotel est cher mal placé, sale pas acueillant, imcompetant.

8/10 Bien

Prabhat

Les points forts : Propreté, personnel et service, équipements
Good staff
Séjour de 1 nuit en mai 2024

10/10 Excellent

Jay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great guest service and hospitality. Rooms were cleaned too.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Christopher, Chippendale

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed 3 nights and a week later 2 nights. Great breakfast, a Coffee Cafe Day machine downstairs, which is a lifesaver. Good hot water. I’ll stay again!
Séjour de 2 nuits en janvier 2024

8/10 Bien

Christopher, Chippendale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024

4/10 Médiocre

Tara

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en décembre 2018

4/10 Médiocre

Shweta

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
No cleaning at all
Séjour de 1 nuit en août 2017

4/10 Médiocre

Avidipto

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not worth it.
Réponse de General Manager le 2 mars 2017
Dear Guest , thank you for your valuable feed back , please help us explaining your problem faced we will surely , improve to serve you better thanks & regards Team HOTEL CITY PREMIER

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I stayed for 2 days. AC worked 1 day. Food guy charged my American friend 900 Rs for one chicken tikka in my absence. I had to fight for 500 Rs to get refund. So I wouldn't stay here again.

4/10 Médiocre

Hitesh, Mumbai

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not a nice hotel
Not clean and hygienic hotel. Bedsheets were old and not clean. Bathrooms were not clean. Shifted to a different hotel next day.
Réponse de HOTEL CITY PREMIER le 6 juin 2016
DEAR GUEST Respected sir Greetings from Hotel City Premier!!! We apologize for the inconvenience cause to you. But sir serious action has been taken against the manager on duty and housekeeping staff. But sir please don't benchmark your this visit. Please give us one more chance to serve you better. Thanks and Regards Team-Hotel City Premier

8/10 Bien

Arvind, varanasi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good place
Clean rooms and good service at the hotel. Loked the vicinity and definately will stay the next time. Value for money
Réponse de Baljinder Singh le 28 févr. 2015
Dear sir Greetings from Hotel City Premier!!! We appreciate your feedback. We would like to invite you again in the heart of Gurgaon

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
3 day stay
Rooms are not clean up to the mark Bed sheets and other things were not clean Foul smell from quilt
Réponse de Baljinder Singh le 9 mai 2015
Greeting from Hotel City Premier !!! Thank you for your review sir. We are very sorry for your bad experience. We will do our best to provide much better facility. Please visit soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
It was nice. Other than some small things.
Réponse de Baljinder Singh le 27 juin 2015
Dear customer Greeting from Hotel City Premier!!! Thank you for your review for our hotel. For next time we will take care of small thing. We are really sorry for inconvenience caused.

8/10 Bien

aalok, jammu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice newly built hotel,
the hotel is suitiuated near mall, so almost all facilities are available nearby. hotel is newly built and facilities provided are upto the mark.

6/10 Satisfaisant

shingo

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
コストパフォーマンスはなかなか。
スタッフはとってもフレンドリーです!部屋もキレイです! ただ、ホットシャワーがほとんど出なかったです。。冬のこのエリアはホットシャワー必須なのでかなりツラい。 暖かい時期に宿泊するならオススメです。 ホテル前は小さなモールで食事には困らないです。

6/10 Satisfaisant

Nipun

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

2/10 Horrible

sanjay, New Delhi, Delhi, India

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pathetic
It was very bad experience. there was no cleanliness in the room. Quality of food is also not good enough. I would say this hotel is pathetic. I found there was no parking facility. When i was asked about that they told me we are not able to facilitate the parking facility due parking is under construction. i had to park my car on the road.

2/10 Horrible

nikita, New Delhi, Delhi, India

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
worst experience
Stay was pathetic. I clearly mentioned that m booking for a special occasion bit still the room thy gave was pathetic. AC was not working, construction was going on in the room. It was my husband's bday and thy messed up my surprise completely. Service were pathetic had to remind them for every thing water not there glass not there tea bags not there sugar not there nd what not pathetic service specially the manager who is at the reception use less don't know how to treat guests. Was my last stay would not visit again or recommend anyone

2/10 Horrible

kalyan, India

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Waste of money to stay in this hotel
Hotel dot com should not include such a bad hotel in the booking list. This gives negative impression. I paid for AC room over 10 days stay and the hotel gave a kind of non ac room. Hotel staff looks like beggar for tips and money. All are arrogant. My advise to hotel dot com team is remove this hotel from booking list. Whoever stays in this hotel is a waste of money.

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
BAD
It was not good as they informed its 3 star hotel however its an apartment

6/10 Satisfaisant

B saini, chandigarh

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Quiet Gud
its was awesome location ....its jst opp .to super mart ... i had fun ... tht location was realy near to my ofc ....

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
bad experience
useless kitchen services, no additional blankets given. whatever advertised on net was a fake, there is no satellite tv, no safe, no tea kettle etc. the bathroom of one room given to me was literally not usable.

6/10 Satisfaisant

Dan

Les points forts : Propreté, personnel et service, confort de la chambre
Clean and new and what you would expect for the reasonable price.

4/10 Médiocre

Nishith

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
floats like a butterfly stings. like a bee
poor service. didn't get the room i booked. hotel is like a dorm. never recommend to anyone

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Our overall experience was satisfactory as the staff was very helpfull and corteous, but power cut is a big problem and it takes a lot of time to start the generator.

8/10 Bien

Addicted, New Delhi

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Awesome :)
Nicely located in a calm and quiet surrounding. It feels like a different world.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice Stay!
Conveniently located amidst Gurgaon city, this place is a newly built property and carries a high standard of accommodation with features matching those of a 3 star accommodation.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Hotel City Premier - Recent Experience
The hotel is ok but without basic services. Staff is courteous h/ever the cleanliness of the rooms are a bit concern. Rooms have bad smell of dampness. AC does not work properly and if you order food from hotel pantry, it is costly. Overall to stay for one night, the hotel is ok if I ignore washroom cleanliness and smell in room.